User Manual
Table Of Contents
- HP rockit Help
- Get started
- Use Bluetooth audio system
- Use Web Services
- Copy and scan from mobile devices
- Manage cartridges
- Connect your printer
- Connect your printer to a wireless network with a router
- Connect wirelessly to the printer without a router
- Wireless settings
- Connect your printer to your computer with a USB cable (non-wireless connection)
- Change from a USB connection to a wireless network
- Advanced printer management tools (for wireless printers)
- Tips for setting up and using a wireless printer
- Solve a problem
- Technical information
- HP Company notices
- Specifications
- Regulatory notices
- Regulatory model identification number
- FCC statement
- VCCI (Class B) compliance statement for users in Japan
- Notice to users in Japan about the power cord
- Notice to users in Korea
- Noise emission statement for Germany
- European Union Regulatory Notice
- Visual display workplaces statement for Germany
- Declaration of conformity
- Regulatory wireless statements
- Environmental product stewardship program
- Eco-Tips
- Environmental stewardship program
- European Union Commission Regulation 1275/2008
- Paper
- Plastics
- Safety data sheets
- Recycling program
- HP inkjet supplies recycling program
- Power consumption
- Disposal of waste equipment by users
- Waste disposal for Brazil
- Chemical substances
- Declaration of the Presence Condition of the Restricted Substances Marking (Taiwan)
- The Table of Hazardous Substances/Elements and their Content (China)
- Restriction of hazardous substance (Ukraine)
- Restriction of hazardous substance (India)
- Restriction on hazardous substances statement (Turkey)
- EPEAT
- SEPA Ecolabel User Information (China)
- China Energy Label for Printer, Fax and Copier
- Index
Cartridge issues
Identify whether a cartridge has a problem
To identify whether a cartridge has a problem, check the status of the Ink Alert light and the corresponding
Ink Level icon. For more information, see Control panel error codes and status on page 87.
If you get a cartridge problem message from the printer software that states at least one of the cartridges
has a problem, do the following to identify whether a cartridge has a problem.
1. Remove the black cartridge and then close the cartridge access door.
●
If the Ink Level icon for the tri-color cartridge blinks, the tri-color cartridge has a problem.
●
If the Ink Level icon for the tri-color cartridge does not blink, the tri-color cartridge does not have a
problem.
2. Install the black cartridge back in the printer, remove tri-color cartridge, and then close the cartridge
access door.
●
If the Ink Level icon for the black cartridge blinks, the black cartridge has a problem.
●
If the Ink Level icon for the black cartridge does not blink, the black cartridge does not have a
problem.
Fix cartridge problems
If an error occurs after a cartridge is installed, or if a message indicates a cartridge problem, try removing the
cartridges, verifying the protective piece of plastic tape has been removed from each cartridge, and then
reinserting the cartridges. If this does not work, clean the cartridge contacts. If the problem is still not
resolved, replace the cartridges. For information about replacing cartridges, see Replace cartridges
on page 50.
To clean cartridge contacts
CAUTION: The cleaning procedure should take only a few minutes. Make sure that the cartridges are
reinstalled in the printer as soon as possible. It is not recommended to leave the cartridges outside the printer
longer than 30 minutes. If cartridges are left unprotected outside the printer, their nozzles might dry out and
clog up.
1. Check that power is on.
2. Open the cartridge access door and wait for the print carriage to move to the center of the printer.
74 Chapter 9 Solve a problem ENWW
English