User Manual
Table Of Contents
- HP rockit Help
- Get started
- Use Bluetooth audio system
- Use Web Services
- Copy and scan from mobile devices
- Manage cartridges
- Connect your printer
- Connect your printer to a wireless network with a router
- Connect wirelessly to the printer without a router
- Wireless settings
- Connect your printer to your computer with a USB cable (non-wireless connection)
- Change from a USB connection to a wireless network
- Advanced printer management tools (for wireless printers)
- Tips for setting up and using a wireless printer
- Solve a problem
- Technical information
- HP Company notices
- Specifications
- Regulatory notices
- Regulatory model identification number
- FCC statement
- VCCI (Class B) compliance statement for users in Japan
- Notice to users in Japan about the power cord
- Notice to users in Korea
- Noise emission statement for Germany
- European Union Regulatory Notice
- Visual display workplaces statement for Germany
- Declaration of conformity
- Regulatory wireless statements
- Environmental product stewardship program
- Eco-Tips
- Environmental stewardship program
- European Union Commission Regulation 1275/2008
- Paper
- Plastics
- Safety data sheets
- Recycling program
- HP inkjet supplies recycling program
- Power consumption
- Disposal of waste equipment by users
- Waste disposal for Brazil
- Chemical substances
- Declaration of the Presence Condition of the Restricted Substances Marking (Taiwan)
- The Table of Hazardous Substances/Elements and their Content (China)
- Restriction of hazardous substance (Ukraine)
- Restriction of hazardous substance (India)
- Restriction on hazardous substances statement (Turkey)
- EPEAT
- SEPA Ecolabel User Information (China)
- China Energy Label for Printer, Fax and Copier
- Index
Printing issues
What do you want to do?
Fix problems with page not printing (unable to print)
HP Print and Scan Doctor The HP Print and Scan Doctor is a utility that will try to diagnose and x the issue automatically.
NOTE: This utility is only available for Windows operating system.
Troubleshoot problems with
print jobs not printing.
Use an HP online troubleshooting wizard.
Get step-by-step instructions if the printer is not responding or printing.
NOTE: The HP Print and Scan Doctor and the HP online troubleshooting wizards may not be available in all
languages.
Read general instructions in the Help for unable to print issues
To resolve print issues (Windows)
Make sure that the printer is turned on and that there is paper in the input tray. If you are still unable to print,
try the following in order:
1. Check for error messages from the printer software and resolve them by following the onscreen
instructions.
2. If your computer is connected to the printer with a USB cable, disconnect and reconnect the USB cable. If
your computer is connected to the printer with a wireless connection, conrm that the connection is
working.
3. Verify that the printer is not paused or oine.
To verify that the printer is not paused or oine
a. Depending upon your operating system, do one of the following:
●
Windows 10: From the Windows Start menu, click All apps, select Windows System, Control
Panel, and then click View devices and printers under Hardware and Sound menu.
●
Windows 8.1 and Windows 8: Point to or tap the upper-right corner of the screen to open the
Charms bar, click the Settings icon, click or tap Control Panel, and then click or tap View
devices and printers.
●
Windows 7: From the Windows Start menu, click Devices and Printers.
●
Windows Vista: From the Windows Start menu, click Control Panel, and then click Printers.
●
Windows XP: From the Windows Start menu, click Control Panel, and then click Printers and
Faxes.
b. Either double-click the icon for your printer or right-click the icon for your printer and select See
what's printing to open the print queue.
76 Chapter 9 Solve a problem ENWW
English