Getting Started Guide

A
Troubleshooting
Before you begin
Troubleshooting resources
If you experience problems with your notebook, try the following suggestions
in the order listed below and presented in this appendix:
■ Refer to “Quick troubleshooting,” next in this chapter.
■ Access the Help and Support Center for additional information about
your notebook. Select Start > Help and Support.
✎
Although many checkup and repair features require an Internet
connection, many other features can help you fix a problem while
the notebook is offline.
■
Visit the technical support Web site at http://www.hp.com/support for
answers to common questions.
■ Contact Customer Care for further assistance.
Getting Started A–1