Getting Started Guide

Troubleshooting
Is the notebook unresponsive?
If the notebook has stopped responding, try first to shut down the notebook
using the shutdown procedure for your operating system.
■ In Windows XP Home, select Start > Turn Off Computer > Turn Off.
■ In Windows XP Professional, select Start > Turn Off Computer >
Shut Down > OK. (The Turn Off Computer button may be called
the Shut Down button, depending on your network connections.)
If the notebook remains unresponsive, try the following emergency shutdown
procedures in the sequence provided:
■ If the notebook is in Windows, press ctrl+alt+delete. Then
❏ If the notebook is running Windows XP Home, select Shut Down >
Turn Off.
❏ If the notebook is running Windows XP Professional, select Shut
Down from the drop-down list, and then select OK.
■ If you cannot shut down the notebook by using ctrl+alt+del, press and
hold the power button for at least 5 seconds.
■ If you are unable to shut down the notebook by using the power
button, disconnect the notebook from external power and remove the
battery pack.
Getting Started A–5