HP SpectreXT TouchSmart Maintenance and Service Guide
© Copyright 2012 Hewlett-Packard Development Company, L.P. Bluetooth is a trademark owned by its proprietor and used by Hewlett-Packard Company under license. Intel and Core are U.S. registered trademarks of Intel Corporation. Microsoft, Windows, and Windows Vista are U.S. registered trademarks of Microsoft Corporation. SD Logo is a trademark of its proprietor. The information contained herein is subject to change without notice.
Safety warning notice WARNING! To reduce the possibility of heat-related injuries or of overheating the device, do not place the device directly on your lap or obstruct the device air vents. Use the device only on a hard, flat surface. Do not allow another hard surface, such as an adjoining optional printer, or a soft surface, such as pillows or rugs or clothing, to block airflow. Also, do not allow the AC adapter to contact the skin or a soft surface, such as pillows or rugs or clothing, during operation.
iv Safety warning notice
Table of contents 1 Product description ........................................................................................................... 1 2 External component identification ..................................................................................... 4 Display ................................................................................................................................... 4 Buttons, speakers, and antennas ...............................................................
Service tag ............................................................................................................. 32 Bottom cover .......................................................................................................... 33 Battery ................................................................................................................... 35 RTC battery ............................................................................................................ 36 WLAN module .
Remove everything and reinstall Windows ................................................................. 84 Recovering using HP Recovery Manager .................................................................... 84 What you need to know ............................................................................ 85 Using the HP Recovery partition to recover a minimized image (select models only) ..................................................................................
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1 Product description Category Description Product Name HP SpectreXT TouchSmart Processors ● Intel® Quad Core® i7-3537U 2.00-GHz processor (turbo up to 3.10-GHz), 1600-MHz FSB, 4.00-MB L3 cache, 17 W) ● Intel Quad Core i7-3517U 1.900-GHz processor (turbo up to 3.00-GHz), 1600-MHz FSB, 4.00-MB L3 cache, 17 W) ● Intel Dual Core i5-3337U 1.800-GHz processor (turbo up to 2.700-GHz), 1600-MHz FSB, 3.00-MB L3 cache, 17 W) ● Intel Dual Core i5-3317U 1.700-GHz processor (turbo up to 2.
Category Description Hard drive Support for 6.35-cm (2.5-in) hard drives in 7.0-mm (.28-in) thickness Serial ATA Support for hard drive configuration as cache 32-GB mSATA (installed with hard drive only) Support for Accelerometer hard drive protection Support for the following hard drives: Solid-state drive ● 500-GB, 7200-rpm, 7.0-mm ● 500-GB, 5400-rpm, 7.
Category Description External media cards 2-in-1 Digital Media Reader Slot Digital Media Slot with push-push technology, supporting the following digital card formats: Ports Keyboard/pointing devices ● Secure Digital (SD) Memory Card ● Secure Digital High Capacity (SDHC) Memory Card ● Secure Digital Extended Capacity (SDxC) Memory Card ● MultiMediaCard (MMC) ● Audio-in (mono microphone)/audio-out (stereo headphone) combo jack ● HDMI v1.
2 External component identification Display Item Component Description (1) Internal display switch Turns off the display and initiates Sleep if the display is closed while the power is on. NOTE: The internal display switch is not visible from the outside of the computer. (2) Internal microphones (2) Record sound. (3) Webcam light On: The webcam is in use.
Buttons, speakers, and antennas Item Component Description (1) Power button ● When the computer is off, press the button to turn on the computer. ● When the computer is in the Sleep state, press the button briefly to exit Sleep. ● When the computer is in Hibernation, press the button briefly to exit Hibernation. CAUTION: Pressing and holding down the power button will result in the loss of unsaved information.
Item Component Description (3) Speakers (2) Produce sound. *The antennas are not visible from the outside of the computer. For optimal transmission, keep the areas immediately around the antennas free from obstructions. For wireless regulatory notices, see the section of the Regulatory, Safety, and Environmental Notices that applies to your country or region. To access this guide, select the HP Support Assistant app from the Start screen, select My computer, and then select User guides.
Lights Item Component Description (1) Power light ● White: The computer is on. ● Blinking white: The computer is in the Sleep state, which is an energy-saving mode. The computer shuts off power to the display and other unneeded components. ● Off: The computer is off or in Hibernation. Hibernation is an energy-saving mode that uses the least amount of power to preserve your work. NOTE: For select models, the Intel Rapid Start Technology feature is enabled at the factory.
Item Component Description (5) Caps lock light On: Caps lock is on, which switches the keys to all capital letters. (6) TouchPad light ● On: The TouchPad is off. ● Off: The TouchPad is on. TouchPad Item Component Description (1) TouchPad on/off button Turns the TouchPad on or off. (2) TouchPad light ● On: The TouchPad is off. ● Off: The TouchPad is on. (3) TouchPad zone Moves the on-screen pointer and selects or activates items on the screen.
Left side Item Component Description (1) RJ-45 (network) jack lights (2) ● White: The computer is connected to a network. ● Amber: The computer is connected to a network and activity is occurring on the network. (2) RJ-45 (network) jack Connects a network cable. (3) HDMI port Connects an optional video or audio device, such as a high-definition television, any compatible digital or audio component, or a high-speed HDMI device.
Item Component Description (6) Hard drive light ● Blinking white: The hard drive is being accessed. ● Amber: HP 3D DriveGuard has temporarily parked the hard drive. ● White: The computer is on. ● Blinking white: The computer is in the Sleep state, which is an energy-saving mode. The computer shuts off power to the display and other unneeded components. ● Off: The computer is off or in Hibernation. Hibernation is an energy-saving mode that uses the least amount of power to preserve your work.
Item Component Description (2) Audio-out (headphone) jack/Audio-in (microphone) jack Connects an optional device such as a headset, power stereo speakers, headphones, earbuds, television audio, or a headset microphone. WARNING! To reduce the risk of personal injury, adjust the volume before putting on headphones, earbuds, or a headset. For additional safety information, refer to the Regulatory, Safety, and Environmental Notices.
Bottom Item Component Description (1) Speakers (2) Produce sound. (2) Vent Enables airflow to cool internal components. NOTE: The computer fan starts up automatically to cool internal components and prevent overheating. It is normal for the internal fan to cycle on and off during routine operation.
3 Illustrated parts catalog 13
Service tag When ordering parts or requesting information, provide the computer serial number and model number provided on the service tag. 14 Item Description Function (1) Product name This is the product name affixed to the front of the computer. (2) Serial number (s/n) This is an alphanumeric identifier that is unique to each product. (3) Part number/Product number (p/n) This number provides specific information about the product's hardware components.
Computer major components Computer major components 15
Item Component Spare part number (1) Display assembly: The display assembly is spared at the subcomponent level only. For more display assembly spare part information, see Display assembly subcomponents on page 19. (2) Top cover: Top cover for use only with keyboard spare part kits 700807-031, 700807-041, 700807-051, 700807-061, 700807-071, 700807-131, 700807-141, 700807-161, 700807-A41, 700807-BB1, 700807-BG1, 700807-DB1, and 700807-DH1.
Item Component (8b) Keyboard shield (9) System board (includes processor and replacement thermal material): Spare part number Equipped with an Intel Quad Core i7-3537U 2.00-GHz processor (turbo up to 3.10GHz), 1600-MHz FSB, 4.00-MB L3 cache, 17 W, and the Windows 8 Professional operating system without trusted platform module security for use only in the People's Republic of China and Russia 715044-601 Equipped with an Intel Quad Core i7-3537U 2.00-GHz processor (turbo up to 3.
Item Component Spare part number Equipped with an Intel Dual Core i5-3317U 1.70-GHz processor (turbo up to 2.60GHz), 1600-MHz FSB, 3.00-MB L3 cache, 17 W, and the Windows 8 Standard operating system without trusted platform module security for use only in the People's Republic of China and Russia 704056-501 Equipped with an Intel Dual Core i5-3317U 1.70-GHz processor (turbo up to 2.60GHz), 1600-MHz FSB, 3.
Item Component Spare part number Hard Drive Hardware Kit (not illustrated, includes hard drive bracket, hard drive connector cable, and screws) 700805-001 (21) Power connector cable (includes bracket) 700802-001 (22) 4-cell, 48-Wh, 3.27-Ah battery (Li-ion) 697311-001 (23) Bottom cover (includes 4 rubber feet) 700798-001 Display assembly subcomponents Item Component Spare part number (1) Display bezel 700799-001 (2) Display panel (15.6-in, HD, LED, BrightView [1920×1080], slim [3.
Item 20 Component Spare part number Display panel touch cable (not illustrated) 712412-001 Display enclosure, includes: 700797-001 (5) Left and right display hinge covers (6) Left and right display hinges (7) Display enclosure Chapter 3 Illustrated parts catalog
Mass storage device Item Description Spare part number (1) Hard drive (does not include hard drive bracket, hard drive connector cable, or screws): 500-GB, 7200-rpm, 7.0-mm hard drive 703267-001 500-GB, 5400-rpm, 7.
Component Spare part number For use in Europe 490371-021 For use in Israel 490371-BB1 For use in North America 490371-001 For use in Switzerland 490371-111 For use in the United Kingdom and Singapore 490371-031 Screw Kit 700809-001 Sequential part number listing Spare part number Description 490371-001 Power cord for use in North America (3-pin, black, 1.83-m) 490371-021 Power cord for use in Europe (3-pin, black, 1.
Spare part number Description 700801-001 HP 15.
Spare part number Description 700807-171 Keyboard with backlight for use only in Saudi Arabia (includes keyboard cable, keyboard backlight cable, and keyboard shield) NOTE: 700807-251 Keyboard with backlight for use only in Russia (includes keyboard cable, keyboard backlight cable, and keyboard shield) NOTE: 700807-A41 This keyboard spare part kit is for use only with top cover spare part kit 701824-001.
Spare part number Description 700814-601 System board equipped with an Intel Quad Core i7-3517U 1.90-GHz processor (turbo up to 3.00GHz), 1600-MHz FSB, 4.00-MB L3 cache, 17 W, and the Windows 8 Professional operating system with trusted platform module security for use in all countries and regions except the People's Republic of China and Russia (includes replacement thermal material) 700816-001 System board equipped with an Intel Dual Core i5-3317U 1.70-GHz processor (turbo up to 2.
26 Spare part number Description 704055-501 System board equipped with an Intel Quad Core i7-3517U 1.90-GHz processor (turbo up to 3.00GHz), 1600-MHz FSB, 4.00-MB L3 cache, 17 W, and the Windows 8 Standard operating system without trusted platform module security for use only in the People's Republic of China and Russia (includes replacement thermal material) 704056-001 System board equipped with an Intel Dual Core i5-3317U 1.70-GHz processor (turbo up to 2.60GHz), 1600-MHz FSB, 3.
4 Removal and replacement procedures Preliminary replacement requirements Tools required You will need the following tools to complete the removal and replacement procedures: ● Flat-bladed screw driver ● Magnetic screw driver ● Phillips P0 and P1 screw drivers Service considerations The following sections include some of the considerations that you must keep in mind during disassembly and assembly procedures.
Drive handling CAUTION: Drives are fragile components that must be handled with care. To prevent damage to the computer, damage to a drive, or loss of information, observe these precautions: Before removing or inserting a hard drive, shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. Before handling a drive, be sure that you are discharged of static electricity.
CAUTION: To prevent damage to the computer when you are removing or installing internal components, observe these precautions: Keep components in their electrostatic-safe containers until you are ready to install them. Before touching an electronic component, discharge static electricity by using the guidelines described in this section. Avoid touching pins, leads, and circuitry. Handle electronic components as little as possible. If you remove a component, place it in an electrostatic-safe container.
Packaging and transporting guidelines Follow these grounding guidelines when packaging and transporting equipment: ● To avoid hand contact, transport products in static-safe tubes, bags, or boxes. ● Protect ESD-sensitive parts and assemblies with conductive or approved containers or packaging. ● Keep ESD-sensitive parts in their containers until the parts arrive at static-free workstations. ● Place items on a grounded surface before removing items from their containers.
Equipment guidelines Grounding equipment must include either a wrist strap or a foot strap at a grounded workstation. ● When seated, wear a wrist strap connected to a grounded system. Wrist straps are flexible straps with a minimum of one megohm ±10% resistance in the ground cords. To provide proper ground, wear a strap snugly against the skin at all times. On grounded mats with banana-plug connectors, use alligator clips to connect a wrist strap.
Component replacement procedures This chapter provides removal and replacement procedures. There are as many as 106 screws that must be removed, replaced, and/or loosened when servicing the computer. Make special note of each screw size and location during removal and replacement. Service tag When ordering parts or requesting information, provide the computer serial number and model number provided on the service tag. It is necessary to remove the battery to obtain these numbers.
Item Component Description (4) Warranty period This number describes the duration of the warranty period for the computer. (5) Model description This is the alphanumeric identifier used to locate documents, drivers, and support for the computer. Bottom cover Description Spare part number Bottom cover 671731-001 Before disassembling the computer, follow these steps: 1. Turn off the computer.
3. Remove the ten Phillips PM2.5×9.5 screws that secure the bottom cover to the computer. 4. Lift the rear right corner (1) of the bottom cover until the cover detaches from the computer, and then remove the bottom cover (2) from the computer. Reverse this procedure to install the bottom cover.
Battery Description Spare part number 4-cell, 48-Wh, 3.27-Ah battery (Li-ion) 697311-001 Before removing the battery, follow these steps: 1. Turn off the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. 2. Disconnect the power from the computer by unplugging the power cord from the computer. 3. Disconnect all external devices from the computer. 4.
RTC battery Description Spare part number RTC battery (includes cable and double-sided tape) 686922-001 Before removing the RTC battery, follow these steps: 1. Turn off the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. 2. Disconnect the power from the computer by unplugging the power cord from the computer. 3. Disconnect all external devices from the computer. 4.
WLAN module Description Spare part number Intel Centrino Advanced-N 6235 Combo Adapter 670292-005 CAUTION: To prevent an unresponsive system, replace the wireless module only with a wireless module authorized for use in the computer by the governmental agency that regulates wireless devices in your country or region. If you replace the module and then receive a warning message, remove the module to restore device functionality, and then contact technical support.
3. Remove the WLAN module (3) by pulling the module away from the slot at an angle. NOTE: If the WLAN antenna cables are not connected to the terminals on the WLAN module, the protective sleeves must be installed on the antenna connectors, as shown in the following illustration. Reverse this procedure to install the WLAN module.
Fan Description Spare part number Fan (includes cable) 700803-001 Before removing the fan, follow these steps: 1. Turn off the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. 2. Disconnect the power from the computer by unplugging the power cord from the computer. 3. Disconnect all external devices from the computer. 4. Remove the bottom cover (see Bottom cover on page 33). 5.
Solid-state drive Description Spare part number 256-GB 700813-001 128-GB 700812-001 32-GB 700811-001 Before removing the solid-state drive, follow these steps: 1. Turn off the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. 2. Disconnect the power from the computer by unplugging the power cord from the computer. 3. Disconnect all external devices from the computer. 4.
Power button board Description Spare part number Power button board (includes cable) 700891-001 Before removing the power button board, follow these steps: 1. Turn off the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. 2. Disconnect the power from the computer by unplugging the power cord from the computer. 3. Disconnect all external devices from the computer. 4.
4. Remove the power button board (4). Reverse this procedure to install the power button board.
Hard drive NOTE: The hard drive spare part kit does not include the hard drive bracket, hard drive connector cable, or screws. These components are included in the Hard Drive Hardware Kit, spare part number 700805-001. Description Spare part number 500-GB, 7200-rpm, 7.0-mm hard drive 703267-001 500-GB, 5400-rpm, 7.0-mm hard drive 683802-001 Before removing the hard drive, follow these steps: 1. Turn off the computer.
3. Remove the hard drive (3). NOTE: As the hard drive is being removed, make sure the hard drive cable is released from beneath the multimedia board cable (4). 4. If it is necessary to disassemble the hard drive, perform the following steps: a. Position the hard drive with the connector toward you. b. Disconnect the hard drive connector cable (1) from the hard drive. c. Remove the four Phillips PM3.0×3.3 screws (2) that secure the hard drive bracket to the hard drive. d.
Reverse this procedure to reassemble and install the hard drive. Display assembly subcomponents NOTE: The display assembly is spared at the subcomponent level only. For more display assembly spare part information, see the individual removal subsections. To remove the display assembly and access the display assembly subcomponents, follow these steps: 1. Turn off the computer.
46 6. Remove the three Phillips PM2.5×5.5 screws (6) that secure the display assembly to the top cover. 7. Open the display hinges as far as they will open (1).
8. Remove the display assembly (2) from the computer. 9. If it is necessary to replace the display bezel or any of the display assembly subcomponents: a. Flex the inside edges of the bottom edge (1), the left and right sides (2), and the top edge (3) of the display bezel until the bezel disengages from the display enclosure. b. Remove the display bezel (4). The display bezel is available using spare part number 700799-001.
10. If it is necessary to replace the display panel: a. Remove the two Phillips PM1.5×2.0 screws (1) that secure the hinge covers to the display enclosure. b. Remove the left and right hinge covers (2) from the display enclosure. The hinge covers are included in the display enclosure spare part kit, spare part number 700797-001. 48 c. Remove the two Phillips PM2.0×2.5 screws (1) that secure the display panel to the display enclosure. d.
e. Remove the display panel (3) from the display enclosure. The display panel is available using spare part number 700808-001. 11. If it is necessary to replace the display panel cable: CAUTION: Before turning the display panel upside down, make sure the work surface is clear of tools, screws, and any other foreign objects. Failure to follow this caution can result in damage to the display panel. a. Turn the display panel upside down with top edge toward you. b.
e. Disconnect the webcam/microphone module cable (3) from the webcam/ microphone module. f. Remove the display panel cable. The display panel cable is available using spare part number 700800-001. 12. If it is necessary to replace the webcam/microphone module: CAUTION: Handle the webcam/microphone module with caution. This module has a thin profile and is susceptible to damage when not handled carefully. a. 50 Release the webcam/microphone module (1) as far as the webcam/microphone module allows.
b. Disconnect the webcam/microphone module cable (2) from the webcam/ microphone module. c. Remove the webcam/microphone module. The webcam/microphone module is available using spare part number 700818-001. Reverse this procedure to reassemble and install the display assembly.
TouchPad Description Spare part number TouchPad (includes cable) 701825-001 Before removing the TouchPad, follow these steps: 1. Turn off the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. 2. Disconnect the power from the computer by unplugging the power cord from the computer. 3. Disconnect all external devices from the computer. 4. Remove the bottom cover (see Bottom cover on page 33). 5.
4. Remove the front speaker cables (1) from the clips built into the top cover and the top edge of the TouchPad. 5. Lift the top edge of the TouchPad (2) until it rests at an angle. 6. Slide the TouchPad (3) forward, and then remove the TouchPad. Reverse this procedure to install the TouchPad.
Front speakers Description Spare part number Front speakers (includes left and right front speakers, cables, and 4 rubber isolators) 700810-001 Before removing the front speakers, follow these steps: 1. Turn off the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. 2. Disconnect the power from the computer by unplugging the power cord from the computer. 3.
5. Remove the front speakers (5). NOTE: The front speakers include four rubber isolators (6). These isolators are crucial to the performance of the speakers. Reverse this procedure to install the front speakers.
TouchPad LED board Description Spare part number TouchPad LED board (includes cable) 700012-001 Before removing the TouchPad LED board, follow these steps: 1. Turn off the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. 2. Disconnect the power from the computer by unplugging the power cord from the computer. 3. Disconnect all external devices from the computer. 4.
Power connector cable Description Spare part number Power connector cable (includes bracket) 700802-001 Before removing the power connector cable, follow these steps: 1. Turn off the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. 2. Disconnect the power from the computer by unplugging the power cord from the computer. 3. Disconnect all external devices from the computer. 4.
5. Remove the power connector (5) and cable. Reverse this procedure to install the power connector cable and bracket.
Multimedia board Description Spare part number Multimedia board (includes audio port, Card Reader, USB port, and cable) 701820-001 Before removing the multimedia board, follow these steps: 1. Turn off the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. 2. Disconnect the power from the computer by unplugging the power cord from the computer. 3. Disconnect all external devices from the computer. 4.
Reverse this procedure to install the multimedia board. Memory module Description Spare part number 4-GB memory module (PC3, 12800, 1600-MHz) 691740-001 2-GB memory module (PC3, 12800, 1600-MHz) 691739-001 Memory shield 701817-001 Update BIOS before adding memory modules Before adding new memory, make sure you update the computer to the latest BIOS. CAUTION: Failure to update the computer to the latest BIOS prior to installing new memory may result in various system problems. To update BIOS: 1.
2. Remove the memory shield (3). 3. Spread the retaining tabs (1) on each side of the memory module slot to release the memory module. (The memory module tilts up.) 4. Remove the memory module (2) by pulling the module away from the slot at an angle.
Reverse this procedure to install a memory module. System board 62 Description Spare part number Equipped with an Intel Quad Core i7-3537U 2.00-GHz processor (turbo up to 3.10-GHz), 1600MHz FSB, 4.00-MB L3 cache, 17 W, and the Windows 8 Professional operating system without trusted platform module security for use only in the People's Republic of China and Russia 715044-601 Equipped with an Intel Quad Core i7-3537U 2.00-GHz processor (turbo up to 3.10-GHz), 1600MHz FSB, 4.
Description Spare part number Equipped with an Intel Dual Core i5-3317U 1.70-GHz processor (turbo up to 2.60-GHz), 1600MHz FSB, 3.00-MB L3 cache, 17 W, and the Windows 8 Professional operating system with trusted platform module security for use in all countries and regions except the People's Republic of China and Russia 700816-601 Equipped with an Intel Dual Core i5-3317U 1.70-GHz processor (turbo up to 2.60-GHz), 1600MHz FSB, 3.
Remove the system board: 1. Disconnect the following cables from the system board: (1) Display panel touch cable (2) Rear speaker cable (3) Power button board cable (4) Display panel cable (5) WLAN antenna cables (6) Front speaker cable (7) Hard drive connector cable (8) Keyboard backlight cable (9) Keyboard cable (10) TouchPad LED board cable (11) Multimedia board cable (12) Power connector cable (13) RTC battery cable (14) TouchPad cable 2. 64 Remove the five Phillips PM2.0×4.
3. Remove the system board (3). Reverse this procedure to install the system board. Heat sink Description Spare part number Heat sink (includes replacement thermal material) 700804-001 Before removing the heat sink, follow these steps: 1. Turn off the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. 2. Disconnect the power from the computer by unplugging the power cord from the computer. 3.
Remove the heat sink: 1. Following the 1, 2, 3, 4 sequence stamped into the heat sink, remove the four Phillips PM2.0×4.5 screws (1) that secure the heat sink to the system board. 2. Remove the heat sink (2). NOTE: Due to the adhesive quality of the thermal material located between the heat sink and the system board components, it may be necessary to move the heat sink from side to side to detach it.
Reverse this procedure to install the heat sink. RJ-45 jack cover Description Spare part number RJ-45 jack cover 701816-001 Before removing the RJ-45 jack cover, follow these steps: 1. Turn off the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. 2. Disconnect the power from the computer by unplugging the power cord from the computer. 3. Disconnect all external devices from the computer. 4.
Remove the RJ-45 jack cover: 1. Turn the system board upside down, with the USB connectors toward you. 2. Remove the two Phillips PM2.0×4.5 screws (1) that secure the RJ-45 jack cover to the system board. 3. Turn the system board right side up, with the USB connectors toward you. 4. Remove the RJ-45 jack cover (2). Reverse this procedure to install the RJ-45 jack cover.
Keyboard NOTE: The keyboard spare part kit includes a keyboard, keyboard cable, keyboard backlight cable, keyboard shield, and pointing stick cable.
Remove the keyboard: 70 1. Remove the 20 Phillips PM2.0×3.0 screws that secure the keyboard shield to the top cover. 2. Remove the 8 Phillips PM1.5×2.0 screws that secure the keyboard shield to the top cover. 3. Remove the keyboard shield.
4. Remove the two Phillips PM2.0×3.0 screws (1) and the five Phillips PM1.5×2.0 screws (2) that secure the keyboard to the top cover. 5. Remove the keyboard (3). Reverse this procedure to install the keyboard. Rear speakers Description Spare part number Rear speakers (includes left and right rear speakers, cables, and 2 rubber isolators) 701821-001 Before removing the rear speakers, follow these steps: 1. Turn off the computer.
Remove the rear speakers: 1. Remove the two Phillips PM2.0×3.0 broad head screws (1) that secure the rear speakers to the top cover. 2. Remove the rear speakers (2) from the top cover. NOTE: The rear speakers include two rubber isolators (6). These isolators are crucial to the performance of the speakers. Reverse this procedure to install the rear speakers.
3. Disconnect all external devices from the computer. 4. Remove the bottom cover (see Bottom cover on page 33), and then remove the following components: a. Battery (see Battery on page 35) b. Fan (see Fan on page 39) c. System board (see System board on page 62) Remove the WLAN antenna: 1. Detach the WLAN antenna transceivers (1) from the top cover. (The WLAN antenna transceivers are attached to the top cover with double-sided tape.) 2.
5 Using Setup Utility (BIOS) and System Diagnostics Setup Utility, or Basic Input/Output System (BIOS), controls communication between all the input and output devices on the system (such as disk drives, display, keyboard, mouse, and printer). Setup Utility (BIOS) includes settings for the types of devices installed, the startup sequence of the computer, and the amount of system and extended memory.
Downloading a BIOS update CAUTION: CAUTION: To reduce the risk of damage to the computer or an unsuccessful installation, download and install a BIOS update only when the computer is connected to reliable external power using the AC adapter. Do not download or install a BIOS update while the computer is running on battery power, docked in an optional docking device, or connected to an optional power source.
Using System Diagnostics System Diagnostics allows you to run diagnostic tests to determine if the computer hardware is functioning properly. To start System Diagnostics: 1. Turn on or restart the computer, quickly press esc, and then press f2. 2. Click the diagnostic test you want to run, and then follow the on-screen instructions. NOTE: If you need to stop a diagnostic test while it is running, press esc.
6 Specifications Computer specifications Metric U.S. Width 37.79 cm 14.88 in Depth 25.44 cm 10.02 in Height (front to rear) 1.79 to 2.22 cm 0.72 to 0.87 in Weight 2.25 kg 4.86 lbs Dimensions Input power Operating voltage and current 19.5 V dc @ 3.
15.6-inch SGA display specifications Metric U.S. Height 19.60 cm 7.72 in Width 34.70 cm 13.66 in Diagonal 39.80 cm 15.67 in Number of colors Up to 16.8 million Contrast ratio 200:1 (typical) Brightness 300 nits (typical) Dimensions Pixel resolution 78 Pitch 0.197 × 0.197 mm Format 1920 × 1080 Configuration RGB vertical stripe Backlight LED Character display 80 × 25 Total power consumption 3.
Hard drive specifications 500-GB, 7200-rpm* 500-GB, 5000-rpm* Height 7.0 mm 7.0 mm Length 100.4 mm 100.4 mm Width 69.9 mm 69.9 mm Weight 110 g 110 g Interface type SATA SATA Synchronous (maximum) 1.1 GB/sec 1.1 GB/sec Security ATA security ATA security Single track 1.5 ms 1.
7 Backing up, restoring, and recovering Your computer includes tools provided by HP and the operating system to help you safeguard your information and retrieve it if you ever need to. These tools will help you return your computer to a proper working state or even back to the original factory state, all with simple steps.
See Creating HP Recovery media on page 81. 2. As you add hardware and software programs, create system restore points. A system restore point is a snapshot of certain hard drive contents saved by Windows System Restore at a specific time. A system restore point contains information that Windows uses, such as registry settings.
● Be sure that the computer is connected to AC power before you begin creating the recovery media. ● The creation process can take up to an hour or more. Do not interrupt the creation process. ● If necessary, you can exit the program before you have finished creating all of the recovery DVDs. HP Recovery Manager will finish burning the current DVD. The next time you start HP Recovery Manager, you will be prompted to continue, and the remaining discs will be burned. To create HP Recovery media: 1.
Minimized Image Recovery installs only drivers and hardware-enabling applications. Other applications included in the image continue to be available for installation through the Drivers and Applications Reinstall option in HP Recovery Manager. For more information, see Recovering using HP Recovery Manager on page 84. ● If you want to recover the computer's original factory partitioning and content, you can choose the System Recovery option from the HP Recovery media.
Remove everything and reinstall Windows Sometimes you want to perform detailed reformatting of your computer, or you want to remove personal information before you give away or recycle your computer. The process described in this section provides a speedy, simple way to return the computer to its original state. This option removes all personal data, apps, and settings from your computer, and reinstalls Windows. IMPORTANT: This option does not provide backups of your information.
What you need to know ● HP Recovery Manager recovers only software that was installed at the factory. For software not provided with this computer, you must either download the software from the manufacturer's website or reinstall the software from the media provided by the manufacturer. ● Recovery through HP Recovery Manager should be used as a final attempt to correct computer issues. ● HP Recovery media must be used if the computer hard drive fails.
Using HP Recovery media to recover You can use HP Recovery media to recover the original system. This method can be used if your system does not have an HP Recovery partition or if the hard drive is not working properly. 1. If possible, back up all personal files. 2. Insert the first HP Recovery disc you created into the optical drive on your computer or into an optional external optical drive, and then restart the computer.
8 Power cord set requirements The wide-range input feature of the computer permits it to operate from any line voltage from 100 to 120 volts AC, or from 220 to 240 volts AC. The 3-conductor power cord set included with the computer meets the requirements for use in the country or region where the equipment is purchased. Power cord sets for use in other countries and regions must meet the requirements of the country or region where the computer is used.
Requirements for specific countries and regions 88 Country/region Accredited agency Applicable note number Australia EANSW 1 Austria OVE 1 Belgium CEBC 1 Canada CSA 2 Denmark DEMKO 1 Finland FIMKO 1 France UTE 1 Germany VDE 1 Italy IMQ 1 Japan METI 3 The Netherlands KEMA 1 Norway NEMKO 1 The People's Republic of China COC 5 South Korea EK 4 Sweden SEMKO 1 Switzerland SEV 1 Taiwan BSMI 4 The United Kingdom BSI 1 The United States UL 2 1.
9 Recycling When a non-rechargeable or rechargeable battery has reached the end of its useful life, do not dispose of the battery in general household waste. Follow the local laws and regulations in your area for battery disposal. HP encourages customers to recycle used electronic hardware, HP original print cartridges, and rechargeable batteries. For more information about recycling programs, see the HP Web site at http://www.hp.com/recycle.
Index A AC adapter light 11 AC adapter, spare part number 22 action keys 6 antenna components 5 locations 5 removal 72 spare part number 16, 22, 72 Antenna Kit, spare part number 16, 22, 72 audio, product description 2 audio-in jack 11 audio-out jack 11 B battery removal 35 spare part number 19, 22, 35 bottom components 12 bottom cover removal 33 spare part number 19, 22, 33 button components 5 buttons power 5 TouchPad 8 TouchPad on/off 8 C cables, service considerations 27 caps lock light 8 chipset, produ
hard drive connector cable illustrated 21 removal 44 Hard Drive Hardware Kit contents 21 spare part number 19, 21, 23 hard drive space cover, spare part number 21, 26 HDMI port 9 HDMI-to-VGA adapter, spare part number 21, 25 headphone jack 11 heat sink removal 65 spare part number 18, 23, 65 hinge cover illustrated 20 removal 48 J jacks audio-in 11 audio-out 11 headphone 11 microphone 11 network 9 RJ-45 (network) 9 K key components 6 keyboard product description 3 removal 69 spare part numbers 16, 23, 24, 6
RJ-45 (network) jack 9 RJ-45 (network) jack light 9 RJ-45 jack cover removal 67 spare part number 18, 25, 67 RTC battery removal 36 spare part number 18, 22, 36 S Screw Kit, spare part number 22, 24 security cable slot, location 11 security, product description 3 serial number 32 service considerations cables 27 connectors 27 plastic parts 27 service tag 14, 32 serviceability, product description 3 solid-state drive product description 2 removal 40 spare part numbers 18, 21, 24, 40 speaker components 5 spea
