HP Notebook User Guide
© Copyright 2011 Hewlett-Packard Development Company, L.P. Bluetooth is a trademark owned by its proprietor and used by Hewlett-Packard Company under license. SD Logo is a trademark of its proprietor. The information contained herein is subject to change without notice. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty.
Safety warning notice WARNING! To reduce the possibility of heat-related injuries or of overheating the computer, do not place the computer directly on your lap or obstruct the computer air vents. Use the computer only on a hard, flat surface. Do not allow another hard surface, such as an adjoining optional printer, or a soft surface, such as pillows or rugs or clothing, to block airflow.
iv Safety warning notice
Table of contents 1 Welcome .......................................................................................................................................................... 1 Finding information ............................................................................................................................... 2 2 Getting to know your computer ..................................................................................................................... 3 Top ....................
Connecting a modem cable .............................................................................. 21 Connecting a country- or region-specific modem cable adapter ....................... 21 Connecting to a local area network (LAN) (select models only) ........................................ 22 4 Keyboard and pointing devices ................................................................................................................... 23 Using the keyboard .........................................
Using power management ................................................................................................. 37 Viewing the current power management settings ............................................. 37 Changing the current power management settings .......................................... 37 Using battery power ........................................................................................................................... 38 Displaying the remaining battery charge .............
When the disc tray opens normally .................................................. 56 When the disc tray fails to open ....................................................... 57 Slot load ............................................................................................................ 58 8 External cards and devices .......................................................................................................................... 59 Using Media Card Reader cards .........................
11 Backup and Recovery ................................................................................................................................ 77 Performing a system recovery ............................................................................................................ 78 Backing up your information ............................................................................................................... 79 12 Computer Setup (BIOS) and Advanced System Diagnostics ................
Appendix B Cleaning your computer ............................................................................................................. 95 Cleaning products .............................................................................................................................. 95 Appendix C Specifications .............................................................................................................................. 96 Input power .................................................
1 Welcome The following sections are included in this chapter: ● Finding information After you set up and register the computer, take the following steps: ● Connect to the Internet—Set up your wired or wireless network so that you can connect to the Internet. For more information, refer to Networking on page 15. ● Get to know your computer—Learn about your computer features. Refer to Getting to know your computer on page 3 and Keyboard and pointing devices on page 23 for additional information.
Finding information The computer comes with several resources to help you perform various tasks. Resources For information about Setup Instructions poster ● Setting up the computer ● Identifying computer components Linux Help ● Computer software To access the Linux Help, select Computer > Help.
2 Getting to know your computer The following sections are included in this chapter: ● Top ● Front ● Right ● Left ● Display ● Rear ● Bottom 3
Top TouchPad NOTE: Your computer may look slightly different from the illustration in this section. Component Description (1) Pointing stick (select models only) Moves the pointer and selects or activates items on the screen. (2) Left pointing stick button (select models only) Functions like the left button on an external mouse. (3) TouchPad on/off button Turns the TouchPad on and off. (4) TouchPad Moves the pointer and selects or activates items on the screen.
Lights Component (1) Description TouchPad light ● Amber: The TouchPad is off. ● Off: The TouchPad is on. (2) Caps lock light On: Caps lock is on. (3) Power light ● On: The computer is on. ● Blinking: The computer is in the Suspend state. ● Off: The computer is off or in Hibernation. ● White: An integrated wireless device, such as a wireless local-area network (WLAN) device and/or a Bluetooth® device, is on. ● Amber: All wireless devices are off. ● On: The computer is on.
Buttons and fingerprint reader (select models only) Component Description (1) TouchPad on/off button Turns the TouchPad on and off. (2) Power button ● When the computer is off, press the button to turn on the computer. ● When the computer is on, press the button briefly to initiate Suspend. ● When the computer is in the Suspend state, press the button briefly to exit Suspend. ● When the computer is in Hibernation, press the button briefly to exit Hibernation.
Component Description (5) Volume mute button Mutes and restores speaker sound. (6) Fingerprint reader (select models only) Allows a fingerprint logon to the operating system, instead of a password logon.
Keys 8 Component Description (1) Function keys Execute frequently used system functions when pressed in combination with the fn key. (2) fn key Executes frequently used system functions when pressed in combination with a function key. (3) Operating system logo key Displays the operating system menu. (4) Operating system applications key Displays a shortcut menu for items beneath the cursor.
Front Component Description (1) Display release latch Opens the computer. (2) Wireless light ● White: An integrated wireless device, such as a wireless local area network (WLAN) device and/or a Bluetooth® device, is on. ● Amber: All wireless devices are off. ● On: The computer is on. ● Blinking: The computer is in the Suspend state. ● Off: The computer is off or in Hibernation. ● Amber: The computer is connected to external power and the battery is charged from 0 to 90%.
Right Component (1) Description Audio-out (headphone) jack Connects optional powered stereo speakers, headphones, earbuds, a headset, or television audio. WARNING! To reduce the risk of personal injury, adjust the volume before putting on headphones, earbuds, or a headset. For additional safety information, refer to the Regulatory, Safety, and Environmental Notices. NOTE: When a device is connected to the headphone jack, the computer speakers are disabled.
Left Component Description (1) Power connector Connects an AC adapter. (2) 1394 port Connects an optional IEEE 1394 or 1394a device, such as a camcorder. (3) USB 2.0 ports (2) Connect optional USB devices. (4) ExpressCard slot or smart card reader (depending on configuration) Supports optional ExpressCards or smart cards.
Display Component Description (1) Turns off the display or initiates Suspend if the display is closed while the power is on. Internal display switch NOTE: The display switch is not visible from the outside of the computer. (2) WLAN antennas (2)* Send and receive wireless signals to communicate with wireless local area networks (WLAN). (3) Internal microphone(s) (1 or 2 depending on model) Record sound. (4) Webcam light (select models only) On: The webcam is in use.
Rear Component Description (1) RJ-11 (modem) jack Connects a modem cable. (2) External monitor port Connects an external VGA monitor or projector. (3) RJ-45 (network) jack Connects a network cable. Bottom Component Description (1) Battery release latch Releases the battery from the battery bay. (2) Docking connector Connects an optional docking device.
Component Description (3) Bottom cover release latch Releases or locks the bottom cover. (4) Battery bay Holds the battery. (5) Accessory battery connector Connects an optional accessory battery. (6) Vents (4) Enable airflow to cool internal components. NOTE: The computer fan starts up automatically to cool internal components and prevent overheating. It is normal for the internal fan to cycle on and off during routine operation. (7) Bluetooth compartment Contains a Bluetooth device.
3 Networking The following sections are included in this chapter: ● Using an Internet service provider (ISP) ● Identifying wireless and network status icons ● Creating a wireless connection ● Using a WLAN ● Using Bluetooth wireless devices (select models only) ● Connecting to a wired network Your computer may support one or both of the following types of Internet access: ● Wireless—For mobile Internet access, you can use a wireless connection.
Using an Internet service provider (ISP) Before you can connect to the Internet, you must establish an ISP account. Contact a local ISP to purchase Internet service and a modem. The ISP can help set up the modem, install a network cable to connect your wireless computer to the modem, and test the Internet service. NOTE: Your ISP will give you a user ID and password to access the Internet. Record this information and store it in a safe place.
Using a WLAN A wireless connection connects the computer to Wi-Fi networks, or WLANs. A WLAN is composed of other computers and accessories that are linked by a wireless router or a wireless access point. NOTE: When creating a wireless connection or allowing access to users in a network, you are prompted for the root password. Connecting to an existing WLAN 1. Be sure that the WLAN device is on.
Setting up a new WLAN Required equipment: ● A broadband modem (either DSL or cable) (1) and high-speed Internet service purchased from an Internet service provider (ISP) ● A wireless router (purchased separately) (2) ● The wireless computer (3) The illustration below shows an example of a wireless network installation that is connected to the Internet. NOTE: Some cable modems include a built-in router. Check with your ISP to see if you need a separate router.
Protecting your WLAN When you set up a WLAN or access an existing WLAN, always enable security features to protect your network from unauthorized access. WLANs in public areas (hotspots) like coffee shops and airports may not provide any security. If you are concerned about the security of your computer in a hotspot, limit your network activities to e-mail that is not confidential and basic Internet surfing.
Using Bluetooth wireless devices (select models only) A Bluetooth device provides short-range wireless communications that replace the physical cable connections that traditionally link electronic devices such as the following: ● Computers ● Phones ● Audio devices The strength of Bluetooth is in synchronizing information transfers between your computer and wireless devices.
Connecting a modem cable 1. Plug the modem cable into the modem jack (1) on the computer. 2. Plug the modem cable into the RJ-11 telephone wall jack (2). Connecting a country- or region-specific modem cable adapter Telephone jacks vary by country or region. To use the modem and the modem cable outside the country or region in which you purchased the computer, you must obtain a country- or region-specific modem cable adapter.
Connecting to a local area network (LAN) (select models only) Connecting to a local area network (LAN) requires an 8-pin, RJ-45 network cable (purchased separately). If the network cable contains noise suppression circuitry (1), which prevents interference from TV and radio reception, orient the circuitry end of the cable (2) toward the computer. To connect the network cable: 1. Plug the network cable into the network jack (1) on the computer. 2.
4 Keyboard and pointing devices The following sections are included in this chapter: ● Using the keyboard ● Using the TouchPad ● Using the fingerprint reader (select models only) Using the keyboard Identifying the hotkeys A hotkey is a combination of the fn key (1) and one of the function keys (2). To use a hotkey: ▲ Briefly press the fn key, and then briefly press the second key of the hotkey combination.
Hotkey combination fn+f3 Description Initiates Suspend, which saves your information in system memory. The display and other system components turn off and power is conserved. To exit Suspend, briefly press the power button. CAUTION: To reduce the risk of information loss, save your work before initiating Suspend. NOTE: If a critical battery level occurs while the computer is in Suspend, the computer initiates Hibernation and the information stored in system memory is saved to the hard drive.
(1) Component Description fn key Turns the embedded numeric keypad on and off when pressed in combination with the num lk key. NOTE: The embedded numeric keypad will not function while an external keyboard or numeric keypad is connected to the computer. (2) Embedded numeric keypad When the keypad is turned on, it can be used like an external numeric keypad. Each key on the keypad performs the function indicated by the icon in the upper-right corner of the key.
Using the TouchPad To move the pointer, slide one finger across the TouchPad in the direction you want the pointer to go. Use the left and right TouchPad buttons like the buttons on an external mouse. NOTE: In addition to the pointing devices included with your computer, you can use an external USB mouse (purchased separately) by connecting it to one of the USB ports on the computer. Turning the TouchPad off and on To turn the TouchPad off and on, quickly double-tap the TouchPad on/off button.
Using TouchPad gestures The TouchPad supports a variety of gestures. To use TouchPad gestures, place two fingers on the TouchPad at the same time. NOTE: TouchPad gestures are not supported in all programs. To view information about each gesture: 1. Select Computer > More Applications. 2. In the left pane, click System, and then click the TouchPad icon 3. On the Device Settings tab, select the device in the window that is displayed, and then click Settings. 4.
Scrolling Scrolling is useful for moving up, down, or sideways on a page or image. To scroll, place two fingers slightly apart on the TouchPad, and then drag them across the TouchPad in an up, down, left, or right motion. NOTE: Scrolling speed is controlled by finger speed. Pinching/Zooming Pinching allows you to zoom in or out on images or text. ● Zoom in by placing two fingers together on the TouchPad, and then moving them apart.
Using the fingerprint reader (select models only) Integrated fingerprint readers are available on select computer models. In order to use the fingerprint reader, you must set up a user account with a password on the computer. This account allows you to log on to your computer with a swipe of a designated finger. Locating the fingerprint reader The fingerprint reader is a small metallic sensor that is located to the right of the TouchPad.
5 Multimedia The following sections are included in this chapter: ● Using the audio features ● Using the Webcam (select models only) ● Using video devices Your computer may include the following: ● Integrated speakers ● Integrated microphones ● Integrated webcam ● Preinstalled multimedia software ● Multimedia buttons or keys Using the audio features Your computer enables you to use a variety of audio features: 30 ● Play music. ● Record sound. ● Download music from the Internet.
Adjusting the volume Depending on your computer model, you can adjust the volume using the following: ● Volume buttons ● Volume hotkeys ● Volume keys WARNING! To reduce the risk of personal injury, adjust the volume before putting on headphones, earbuds, or a headset. For additional safety information, refer to the Regulatory, Safety and Environmental Notices. NOTE: Volume can also be controlled through the operating system and some programs.
Using the Webcam (select models only) Some computers include an integrated webcam, located at the top of the display. With the preinstalled software, Cheese, you can use the webcam to take a photo or record a video. You can preview and save the photo or video recording.
NOTE: If you have an AMD card, follow the instructions in the next section. 1. Click the Gnome Display Applet icon in the notification area at the far right of the taskbar. 2. Click Detect Monitors. 3. Click the On radio button to the right of the display layout. If the default monitor is not detected, set the resolution and the refresh rate using your external monitor specifications. Change the rotation if desired. If the display requires mirroring, click the Mirror Screens check box.
DisplayPort The DisplayPort connects a digital display device such as a high-performance monitor or projector. The DisplayPort delivers higher performance than the VGA external monitor port and improves digital connectivity. ▲ To connect a digital display device, connect the device cable to the DisplayPort. NOTE: Press fn+f4 to switch the image between the display devices connected to the computer. NOTE: To remove the device cable, press down on the connector latch to disconnect it from the computer.
6 Power management The following sections are included in this chapter: ● Shutting down the computer ● Setting power options ● Using battery power ● Using external AC power Shutting down the computer CAUTION: Unsaved information will be lost when the computer is shut down. The shutdown command closes all open programs, including the operating system, and then turns off the display and computer.
Setting power options Using power-saving states The computer has two power-saving states enabled at the factory: Suspend and Hibernation. When Suspend is initiated, the power lights blink and the screen clears. Your work is saved to memory, letting you exit the Suspend state faster than exiting Hibernation. If the computer is in the Suspend state for an extended period or if the battery reaches a critical battery level while in the Suspend state, the computer initiates Hibernation.
Initiating and exiting Hibernation The system is set at the factory to initiate Hibernation after a period of inactivity when running on battery power or on external power, or when the battery reaches a critical battery level. Power settings and timeouts can be changed using Power Management in Control Center. With the computer on, you can initiate Hibernation in any of the following ways: ● Briefly press the power button. ● Select Computer > Shutdown > Hibernate.
Using battery power When a charged battery is in the computer and the computer is not plugged into external power, the computer runs on battery power. When a charged battery is in the computer and the computer is plugged into external AC power, the computer runs on AC power. If the computer contains a charged battery and is running on external AC power supplied through the AC adapter, the computer switches to battery power if the AC adapter is disconnected from the computer.
Inserting or removing the battery To insert the battery: 1. Turn the computer upside down on a flat surface, with the battery bay toward you. 2. Insert the battery (1) into the battery bay until it is seated. The battery release latch (2) automatically locks the battery into place. To remove the battery: CAUTION: Removing a battery that is the sole power source may cause loss of information.
Charging a battery WARNING! Do not charge the computer battery while you are onboard aircraft. The battery charges whenever the computer is plugged into external power through an AC adapter or an optional power adapter. The battery charges whether the computer is off or in use, but it charges faster when the computer is off. Charging may take longer if a battery is new, has been unused for 2 weeks or more, or is much warmer or cooler than room temperature.
Maximizing battery life To maximize battery life: 1. Select Computer > Control Center. 2. In the left pane, click System, and then click Power Management in the right pane. 3. On the On Battery Power tab: ● Adjust the slider to the right of Put computer to sleep when inactive for to 30 minutes. ● Select the Suspend or Hibernate option from the dialog box to the right of When laptop lid is closed.
Resolving a low battery level Resolving a low battery level when external power is available ▲ Connect one of the following devices: ● AC adapter ● Optional docking or expansion device ● Optional power adapter purchased as an accessory from HP Resolving a low battery level when a charged battery is available 1. Turn off the computer or initiate Hibernation. 2. Replace the discharged battery with a charged battery. 3. Turn on the computer.
NOTE: A stored battery should be checked every 6 months. If the capacity is less than 50 percent, recharge the battery before returning it to storage. Calibrate a battery before using it if it has been stored for one month or more. Disposing of a used battery WARNING! To reduce the risk of fire or burns, do not disassemble, crush, or puncture; do not short external contacts; do not dispose of in fire or water. Refer to the Regulatory, Safety, and Environmental Notices for battery disposal information.
Testing an AC adapter Test the AC adapter if the computer exhibits any of the following symptoms when it is connected to AC power: ● The computer does not turn on. ● The display does not turn on. ● The power lights are off. To test the AC adapter: 1. Shut down the computer. 2. Remove the battery from the computer. 3. Connect the AC adapter to the computer, and then plug it into an AC outlet. 4. Turn on the computer. ● If the power lights turn on, the AC adapter is functioning properly.
7 Drives The following sections are included in this chapter: ● Handling drives ● Removing or replacing the bottom cover ● Replacing or upgrading the hard drive ● Replacing a drive in the upgrade bay ● Using optical drives (select models only) Handling drives Drives are fragile computer components that must be handled with care. Refer to the following cautions before handling drives. Additional cautions are included with the procedures to which they apply.
● Remove media from a drive before removing the drive from the drive bay, or traveling with, shipping, or storing a drive. ● If a drive must be mailed, place the drive in a bubble-pack mailer or other suitable protective packaging and label the package “FRAGILE.” ● Avoid exposing a drive to magnetic fields. Security devices with magnetic fields include airport walk-through devices and security wands.
3. Slide the bottom cover towards the front of the computer (4) and lift up (5) to remove the cover. Replacing the bottom cover Replace the bottom cover after accessing the memory module slot, hard drive, regulatory label, and other components. To replace the bottom cover: 1. Tilt the bottom cover down to align the front edge of the bottom cover near the front edge of the computer (1). 2. Insert the alignment tabs on the rear edge of the bottom cover with the notches on the computer. 3.
4. With the battery bay toward you, slide the bottom cover release latch to the left (3), and if you choose to, insert and tighten the optional screw (4) to hold the bottom cover in place. Slide the release latch to the right to lock the bottom cover (5). NOTE: If you want to use the optional screw, it is stored inside the bottom cover. 5. 48 Insert the battery (see Inserting or removing the battery on page 39).
Replacing or upgrading the hard drive CAUTION: To prevent information loss or an unresponsive system: Shut down the computer before removing the hard drive from the hard drive bay. Do not remove the hard drive while the computer is on, in the Suspend state, or in Hibernation. If you are not sure whether the computer is off or in Hibernation, turn the computer on by pressing the power button. Then shut down the computer through the operating system. Removing the hard drive To remove the hard drive: 1.
3. Tighten the hard drive screws (4). 4. Replace the bottom cover (see Replacing the bottom cover on page 47). 5. Insert the battery (see Inserting or removing the battery on page 39). 6. Connect AC power and external devices to the computer. 7. Turn on the computer. Replacing a drive in the upgrade bay The upgrade bay can hold either a hard drive or an optical drive.
8. Remove the hard drive screws from the upgrade bay. 9. Loosen the upgrade bay screw (1). 10. Using a flat-bladed screwdriver, gently push the tab to release the hard drive (2). 11. Remove the hard drive from the upgrade bay (3).
To install a hard drive in the upgrade bay: 52 1. Insert the hard drive (1) into the upgrade bay, and then tighten the upgrade bay screw (2). 2. Replace the hard drive screws. 3. Replace the bottom cover (see Replacing the bottom cover on page 47). 4. Insert the battery (see Inserting or removing the battery on page 39). 5. Turn the computer right-side up, and then reconnect AC power and external devices to the computer. 6. Turn on the computer.
Replacing an optical drive CAUTION: To prevent information loss or an unresponsive system: Shut down the computer before removing the optical drive from the upgrade bay. Do not remove the optical drive while the computer is on, in the Suspend state, or in Hibernation. If you are not sure whether the computer is off or in Hibernation, turn the computer on by pressing the power button. Then shut down the computer through the operating system. To remove an optical drive from the upgrade bay: 1.
54 2. Tighten the upgrade bay screw (2). 3. Replace the bottom cover (see Replacing the bottom cover on page 47). 4. Insert the battery (see Inserting or removing the battery on page 39). 5. Turn the computer right-side up, and then reconnect AC power and external devices to the computer. 6. Turn on the computer.
Using optical drives (select models only) Identifying the installed optical drive ▲ Select Computer > More Applications, and then select the Audio & Video group at the left sidebar. A list of all the devices installed in your computer, including your optical drive, is displayed. Inserting an optical disc Tray load 1. Turn on the computer. 2. Press the release button (1) on the drive bezel to release the disc tray. 3. Pull out the tray (2). 4.
Slot load CAUTION: Do not insert 8-cm optical discs into a slot load optical drive. It may cause damage to the optical drive. 1. Turn on the computer. 2. Hold the disc by the edges to avoid touching the flat surfaces and position the disc label-side up. 3. Gently slide the disc into the slot load optical drive. Removing an optical disc Tray load There are 2 ways to remove a disc, depending on whether the disc tray opens normally or not. When the disc tray opens normally 1.
2. Remove the disc (3) from the tray by gently pressing down on the spindle while lifting the outer edges of the disc. Hold the disc by the edges and avoid touching the flat surfaces. NOTE: If the tray is not fully accessible, tilt the disc carefully as you remove it. 3. Close the disc tray and place the disc in a protective case. When the disc tray fails to open 1. Insert the end of a paper clip (1) into the release access in the front bezel of the drive. 2.
3. Remove the disc (3) from the tray by gently pressing down on the spindle while lifting the outer edges of the disc. Hold the disc by the edges and avoid touching the flat surfaces. NOTE: If the tray is not fully accessible, tilt the disc carefully as you remove it. 4. Close the disc tray and place the disc in a protective case. Slot load 58 1. Press the release button (1) next to the drive. 2. Remove the disc (2) by holding it by the edges and avoid touching the flat surfaces. 3.
8 External cards and devices The following sections are included in this chapter: ● Using Media Card Reader cards ● Using ExpressCards (select models only) ● Using a USB device ● Using 1394 devices ● Using an eSATA device ● Using optional external devices ● Using the docking connector Using Media Card Reader cards Optional media cards provide secure data storage and convenient data sharing.
2. Insert the card into the Media Card Reader, and then push in on the card until it is firmly seated. Removing a media card CAUTION: To reduce the risk of loss of data or an unresponsive system, use the following procedure to safely remove the media card. Save your information and close all programs associated with the media card. To remove a media card: 1. Open File Browser by selecting Computer > Nautilus. 2.
3. Press in on the card (1), and then remove it from the slot (2). – or – Pull the card out of the slot. Using ExpressCards (select models only) An ExpressCard is a high-performance PC Card that is inserted into the ExpressCard slot. Like standard PC Cards, ExpressCards are designed to conform to the standard specifications of the Personal Computer Memory Card International Association (PCMCIA), but application software to use the device may be required for this operating system.
Inserting an ExpressCard CAUTION: To prevent damage to the computer and external media cards, do not insert a PC Card into an ExpressCard slot. CAUTION: To reduce the risk of damage to the connectors: Use minimal force when inserting an ExpressCard. Do not move or transport the computer when an ExpressCard is in use. The ExpressCard slot may contain a protective insert. To remove the insert: 1. Press in on the insert (1) to unlock it. 2. Pull the insert out of the slot (2).
Removing an ExpressCard CAUTION: To reduce the risk of loss of data or an unresponsive system, use the following procedure to safely remove the ExpressCard. Save your information and close all programs associated with the ExpressCard. To remove an ExpressCard: 1. Open File Browser by selecting Computer > Nautilus. 2. Click the Eject icon next to the name of the media card in the Places list on the left pane of File Browser. You are prompted that it is safe to remove the hardware device.
Connecting a USB storage device CAUTION: To prevent damage to a USB connector, use minimal force to connect a USB device. ▲ To connect a USB device to the computer, connect the USB cable for the device to the USB port. NOTE: When you connect a USB device, you may see a message in the notification area to let you know that the device is recognized by the system. Removing a USB device CAUTION: To prevent damage to a USB connector, do not pull on the cable to remove the USB device.
Using 1394 devices IEEE 1394 is a hardware interface that connects a high-speed multimedia or data storage device to the computer. Scanners, digital cameras, and digital camcorders often require a 1394 connection. Some 1394 devices may require additional support software, which is usually included with the device. For more information about device-specific software, refer to the manufacturer's instructions. The 1394 port also supports IEEE 1394a devices.
Using an eSATA device An eSATA port connects an optional high-performance eSATA component, such as an eSATA external hard drive. Some eSATA devices may require additional support software, which is usually included with the device. For more information about device-specific software, refer to the manufacturer's instructions. NOTE: The eSATA port also supports an optional USB device.
Using optional external devices NOTE: For more information about required software and drivers, or to learn which computer port to use, refer to the manufacturer's instructions. To connect an external device to the computer: CAUTION: To reduce the risk of damage to the equipment when connecting a powered device, be sure that the device is turned off and the AC power cord is unplugged. 1. Connect the device to the computer. 2.
Using the docking connector The docking connector connects the computer to an optional docking device. An optional docking device provides additional ports and connectors that can be used with the computer. NOTE: 68 The following image may look different from your computer or docking device.
9 Memory modules The computer has one memory module compartment. The capacity of the computer can be upgraded by adding a memory module to the vacant expansion memory module slot or by upgrading the existing memory module in the primary memory module slot. WARNING! To reduce the risk of electric shock and damage to the equipment, unplug the power cord and remove all batteries before installing a memory module. CAUTION: Electrostatic discharge (ESD) can damage electronic components.
b. Grasp the edge of the memory module (2), and gently pull the module out of the memory module slot. To protect a memory module after removal, place it in an electrostatic-safe container. 7. Insert a new memory module: CAUTION: To prevent damage to the memory module, hold the memory module by the edges only. Do not touch the components on the memory module, and do not bend the memory module. 70 a. Align the notched edge (1) of the memory module with the tab in the memory module slot. b.
10. Turn the computer right-side up, and then reconnect AC power and external devices to the computer. 11. Turn on the computer.
10 Security The following sections are included in this chapter: ● Protecting the computer ● Using passwords ● Using firewall software ● Installing an optional security cable Protecting the computer NOTE: Security solutions are designed to act as deterrents, but they may not deter software attacks or prevent the computer from being mishandled or stolen. Security features provided with your computer can protect the computer, personal information, and data from a variety of risks.
Using passwords A password is a group of characters that you choose to secure your computer information. Several types of passwords can be set, depending on how you want to control access to your information. Passwords can be set in the operating system or in Computer Setup that is preinstalled on the computer. NOTE: To reduce the risk of being locked out of the computer, record each password and store it in a secure place.
Managing an administrator password To set, change, or delete this password, follow these steps: 1. Open Computer Setup by turning on or restarting the computer. While the “Press the ESC key for Startup Menu” message is displayed in the lower-left corner of the screen, press esc. When the Startup Menu is displayed, press f10. 2. Use the arrow keys to select Security > Set Administrator password, and then press enter. 3.
Entering a power-on password At the Enter Password prompt, type your password, and then press enter. After 3 unsuccessful attempts to enter the password, you must restart the computer and try again. Using firewall software Firewalls are designed to prevent unauthorized access to a system or network. A firewall can be a software program you install on your computer and/or network, or it can be a solution made up of both hardware and software.
Installing an optional security cable NOTE: A security cable is designed to act as a deterrent, but it may not prevent the computer from being mishandled or stolen. NOTE: The security cable slot on your computer may look different from the illustration in this section. Refer to Getting to know your computer on page 3 for the location of the security cable slot on your computer. 76 1. Loop the security cable around a secured object. 2. Insert the key (1) into the cable lock (2). 3.
11 Backup and Recovery The following sections are included in this chapter: ● Performing a system recovery ● Backing up your information Recovery after a system failure is as good as your most recent backup. As you add new software and data files, you should continue to back up your system on a regular basis to maintain a reasonably current backup.
Performing a system recovery Recovery allows you to repair or restore the computer to its original factory state. You can create an HP factory image restore DVD using a DVD±RW optical drive. You can also restore the computer to its factory condition from the HP dedicated recovery partition on the hard drive. CAUTION: Using Recovery completely erases hard drive contents and reformats the hard drive. All files you have created and any software installed on the computer are permanently removed.
Backing up your information You should back up your computer files on a regular schedule to maintain a current backup. You can manually back up your information to an optional external drive, a network drive, or discs. Back up your system at the following times: ● At regularly scheduled times ● Before the computer is repaired or restored ● Before you add or modify hardware or software To back up your home directory files using Backup Manager Settings: 1.
12 Computer Setup (BIOS) and Advanced System Diagnostics Computer Setup, or Basic Input/Output System (BIOS), controls communication between all the input and output devices on the system (such as disk drives, display, keyboard, mouse, and printer). Computer Setup includes settings for the types of peripherals installed, the startup sequence of the computer, and the amount of system and extended memory. NOTE: Use extreme care when making changes in Computer Setup.
NOTE: You can use either a pointing device (TouchPad, pointing stick, or USB mouse) or the keyboard to navigate and make selections in Computer Setup. 2. Press f10 to enter Computer Setup. To exit Computer Setup menus, choose one of the following methods: ● To exit Computer Setup menus without saving your changes, click the Exit icon in the lower-left corner of the screen, and then follow the on-screen instructions.
Updating the BIOS Updated versions of the BIOS may be available on the HP Web site. Most BIOS updates on the HP Web site are packaged in compressed files called SoftPaqs. Some download packages contain a file named Readme.txt, which contains information regarding installing and troubleshooting the file.
4. Click the appropriate operating system. 5. Go to the BIOS section and download the BIOS software package. 6. Follow the installation instructions as provided with the downloaded BIOS software package. NOTE: After a message on the screen reports a successful installation, you can delete the downloaded file from your hard drive. Using Advanced System Diagnostics Advanced System Diagnostics allows you to run diagnostic tests to determine if the computer hardware is functioning properly.
13 MultiBoot About the boot device order As the computer starts, the system attempts to boot from enabled boot devices. The MultiBoot utility, which is enabled at the factory, controls the order in which the system selects a boot device. Boot devices can include optical drives, diskette drives, a network interface card (NIC), hard drives, and USB devices. Boot devices contain bootable media or files that the computer needs to start and operate properly.
Enabling boot devices in Computer Setup The computer will boot to a USB device or a NIC device only if the device has first been enabled in Computer Setup. To start Computer Setup and enable a USB device or a NIC device as a boot device, follow these steps: 1. Turn on or restart the computer, and then press esc while the “Press the ESC key for Startup Menu” message is displayed at the bottom of the screen. 2. Press f10 to enter Computer Setup. 3.
Considering boot order changes Before changing the boot order, note the following considerations: 86 ● When the computer restarts after the boot order has been changed, the computer attempts to start using the new boot order. ● If there is more than one type of boot device, the computer attempts to boot using the first device of each type of boot device (except for optical devices).
Choosing MultiBoot preferences You can use MultiBoot in the following ways: ● To set a new boot order that the computer uses each time it is turned on, by changing the boot order in Computer Setup. ● To dynamically choose the boot device, by pressing esc while the “Press the ESC key for Startup Menu” message is displayed at the bottom of the screen, and then pressing f9 to enter the Boot Device Options menu. ● To use MultiBoot Express to set variable boot orders.
Setting a MultiBoot Express prompt To start Computer Setup and set the computer to display the MultiBoot startup location menu each time the computer is started or restarted, follow these steps: 1. Turn on or restart the computer, and then press esc while the “Press the ESC key for Startup Menu” message is displayed at the bottom of the screen. 2. Press f10 to enter Computer Setup. 3. Use a pointing device or the arrow keys to select System Configuration > Boot Options, and then press enter. 4.
A Troubleshooting and support The following sections are included in this appendix: ● Troubleshooting ● The process of burning a disc does not begin, or it stops before completion ● Contacting customer support ● Labels Troubleshooting The following sections describe several common issues and solutions.
screen or the external display, or on both devices simultaneously. When you press fn+f4 repeatedly, the image alternates among the computer display, one or more external displays, and simultaneous display on all devices. Software is functioning abnormally If the software is unresponsive or responds abnormally, restart the computer by selecting Computer > Shutdown > Restart. If you cannot restart the computer using this procedure, refer to the next section, The computer is on but not responding on page 90.
The wireless network connection is not working If a wireless network connection is not working as expected, follow these suggestions: ● To enable or disable a wireless or wired network device, right-click the Network Connection icon in the notification area, at the far right of the taskbar. To enable devices, select the check box from the menu option. To disable the device, clear the check box. ● Be sure that the wireless device is turned on.
The computer does not detect the optical drive If your operating system does not detect an installed device, the device driver software may be missing or corrupted. 1. Remove any discs from the optical drive. 2. Click Computer and then click System Monitor. 3. On the Hardware tab, identify the Storage Controller in the Type column. 4. Click the triangle next to the devices until you locate your optical drive. If the drive is listed, it should be functioning correctly.
The process of burning a disc does not begin, or it stops before completion ● Be sure that all other programs are closed. ● Turn off Suspend mode and Hibernation. ● Be sure that you are using the right kind of disc for your drive. ● Be sure that the disc is inserted properly. ● Select a slower write speed and try again. ● If you are copying a disc, save the information on the source disc to your hard drive before trying to burn the contents to a new disc, and then burn from your hard drive.
Labels The labels affixed to the computer provide information you may need when you troubleshoot system problems or travel internationally with the computer: ● Serial number label—Provides important information, including the following: Component (1) Product name (2) Serial number (s/n) (3) Part number/product number (p/n) (4) Warranty period (5) Model description Have this information available when you contact technical support. The serial number label is affixed inside the battery bay.
B Cleaning your computer ● Cleaning products Cleaning products Use the following products to safely clean and disinfect your computer: ● Dimethyl benzyl ammonium chloride 0.3 percent maximum concentration (For example: germicidal disposable wipes. These wipes come in a variety of brand names.
C Specifications The following sections are included in this appendix: 96 ● Input power ● Operating environment Appendix C Specifications
Input power The power information in this section may be helpful if you plan to travel internationally with the computer. The computer operates on DC power, which can be supplied by an AC or a DC power source. The AC power source must be rated at 100–240 V, 50–60 Hz. Although the computer can be powered from a standalone DC power source, it should be powered only with an AC adapter or a DC power source supplied and approved by HP for use with this computer.
Operating environment Factor Metric U.S.
D Electrostatic discharge Electrostatic discharge is the release of static electricity when two objects come into contact—for example, the shock you receive when you walk across the carpet and touch a metal door knob. A discharge of static electricity from fingers or other electrostatic conductors may damage electronic components.
Index Symbols/Numerics 1394 cable, connecting 65 1394 devices connecting 65 defined 65 removing 65 1394 port, identifying 11 A accessory battery connector, identifying 14 administrator password creating 74 entering 74 managing 74 airport security devices 46 audio features 30 audio functions, checking 31 audio-in (microphone) jack 10 audio-out (headphone) jack 10 B backup 77 battery charging 40 conserving power 42 disposing 43 inserting 39 life 41 low battery levels 41 power 38 removing 39 storing 42 temper
Embedded numeric keypad, identifying 8 embedded numeric keypad, identifying 24 entering a power-on password 75 entering an administrator password 74 eSATA cable, connecting 66 eSATA devices connecting 66 defined 66 removing 66 eSATA port, identifying 10 ExpressCard configuring 61 defined 61 inserting 62 removing 63 removing insert 62 ExpressCard slot 11 external devices 67 external drive 67 external monitor port 13, 32 F fingerprint reader identifying 7 using 29 firewall 19 fn key, identifying function keys
network jack, identifying 13 Network Service Boot 85 NIC boot device 84, 85 noise suppression circuitry network cable 22 num lk key, identifying 8, 25 num lock light 5 O operating environment 98 operating system 35 operating system applications key 8 operating system logo key 8 operating system, passwords set in 73 optical disc inserting 55 removing 56 optical drive 67 optical drive eject button, identifying 11 optical drive, identifying 11 optional external devices, using 67 optional security cable 76 P pa
wireless light 16 wireless lights 5, 9 wireless network (WLAN) 22 connecting 17 corporate WLAN connection 17 described 16 equipment needed 18 public WLAN connection 17 security 19 wireless, identifying 14 WLAN antennas, identifying 12 WLAN device 94 WLAN label 94 writable media 36 Z zooming TouchPad gesture 28 Index 103
