Software Manual

4. Verify that the drives to be monitored are LTO3 or a later generation.
NOTE: There is no workaround for incompatible hardware.
Check the filter driver installation
1. Verify that the filter driver system file, hptapefltr.sys, is listed in the Windows driver
directory:
C:\WINDOWS\system32\drivers\hptapefltr.sys
98 Troubleshooting