HP Stream 8 Tablet (model numbers 58xx and 59xx) Maintenance and Service Guide IMPORTANT! This document is intended for HP authorized service providers only.
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Safety warning notice WARNING! To reduce the possibility of heat-related injuries or of overheating the device, do not place the device directly on your lap or obstruct the device air vents. Use the device only on a hard, flat surface. Do not allow another hard surface, such as an adjoining optional printer, or a soft surface, such as pillows or rugs or clothing, to block airflow. Also, do not allow the AC adapter to contact the skin or a soft surface, such as pillows or rugs or clothing, during operation.
iv Safety warning notice
Table of contents 1 Product description ....................................................................................................................................... 1 2 External component identification ................................................................................................................. 3 3 Illustrated parts catalog ................................................................................................................................
Using HP PC Hardware Diagnostics (UEFI) ...................................................................................................... 36 Downloading HP PC Hardware Diagnostics (UEFI) to a USB device .................................................................... 36 7 Specifications ............................................................................................................................................. 37 8 Backup and recovery ..............................................
1 Product description Category Description Product Name HP Stream 8 Tablet model number 59xx (3G compatible) HP Stream 8 Tablet model number 58xx (Wi-Fi compatible) Processor Intel® Z3735G 1.30-GHz (1.80-GHz burst mode) quad core processor soldered-on-circuit (SoC) Panel 8.
Category Description Supports a 5-V/2-A AC adapter with DC plug and localized cable plug support 2 Operating system Preinstalled: Microsoft Windows 8.
2 External component identification 3
4 Item Description Item Description (1) Rear-facing webcam (6) Volume up button (2) Micro USB 2.
3 Illustrated parts catalog NOTE: HP continually improves and changes product parts. For complete and current information on supported parts for your tablet, go to http://partsurfer.hp.com, select your country or region, and then follow the on-screen instructions. Locating the model number, product number, and serial number The tablet model number (1), product number (2), and serial number (3) are located on the tablet back cover.
Tablet major components 6 Item Component Spare part number (1) Back cover 796809-001 (2) Middle frame: For use on HP Stream 8 Tablet 59xx models 796810-002 For use on HP Stream 8 Tablet 58xx models 796810-001 (3) 3G antenna board (for use only on HP Stream 8 Tablet 59xx models; includes doublesided adhesive) 796813-001 (4) Battery, 4000-mAh, USB-charging (includes cable and double-sided adhesive) 795066-001 (5a) Rear-facing webcam (5.
Item Component Spare part number (10) WLAN antenna (includes cable, transceiver, and double-sided adhesive) 796822-001 (11) System board equipped with an Intel Z3735G 1.30-GHz (1.80-GHz burst mode) quad core processor, a graphics subsystem with UMA memory, 1.0-GB of system memory, 32-GB eMMC storage, and the Microsoft Windows 8.
Component Spare part number For use in Belgium 794636-A41 For use in Bulgaria 794636-261 For use in Canada 794636-DB1 For use in the Czech Republic and Slovakia 794636-FL1 For use in Denmark, Finland, and Norway 794636-DH1 For use in Europe, the Middle East, and Africa 794636-021 For use in France 794636-051 For use in Germany 794636-041 For use in Greece 794636-151 For use in Hong Kong 794636-AC1 For use in Hungary 794636-211 For use in Israel 794636-BB1 For use in Italy 794636-0
Component Spare part number Screw Kit 796824-001 USB extension cable 745230-001 Sequential part number listing Spare part number Description 745229-001 5-V / 2-A AC adapter for use in North America 745230-001 USB extension cable 747779-001 5-V / 2-A AC adapter for use in Europe 747780-001 5-V / 2-A AC adapter for use in the United Kingdom 757043-001 5-V / 2-A AC adapter for use in Australia 757280-001 5-V / 2-A AC adapter for use in the People's Republic of China 757282-001 5-V / 2-A AC
Spare part number Description UMA memory, 1.0-GB of system memory, 32-GB eMMC storage, 3G connectivity, and the Microsoft Windows 8.1 operating system for use in the United Kingdom 10 794636-041 HP Stream 8 Tablet 59xx model equipped with a 8.0-in (1280×800), AG, IPS, LED, multi-touch, wideviewing angle, 5-point capacitive, auto-rotate (selectable), tempered-glass, backlit, TouchScreen display panel, an Intel Z3735G 1.30-GHz (1.
Spare part number Description 794636-261 HP Stream 8 Tablet 59xx model equipped with a 8.0-in (1280×800), AG, IPS, LED, multi-touch, wideviewing angle, 5-point capacitive, auto-rotate (selectable), tempered-glass, backlit, TouchScreen display panel, an Intel Z3735G 1.30-GHz (1.80-GHz burst mode) quad core processor, a graphics subsystem with UMA memory, 1.0-GB of system memory, 32-GB eMMC storage, 3G connectivity, and the Microsoft Windows 8.
Spare part number Description UMA memory, 1.0-GB of system memory, 32-GB eMMC storage, 3G connectivity, and the Microsoft Windows 8.1 operating system for use in Switzerland 12 794636-DB1 HP Stream 8 Tablet 59xx model equipped with a 8.0-in (1280×800), AG, IPS, LED, multi-touch, wideviewing angle, 5-point capacitive, auto-rotate (selectable), tempered-glass, backlit, TouchScreen display panel, an Intel Z3735G 1.30-GHz (1.80-GHz burst mode) quad core processor, a graphics subsystem with UMA memory, 1.
Spare part number Description 796812-161 System board equipped with an Intel Z3735G 1.30-GHz (1.80-GHz burst mode) quad core processor, a graphics subsystem with UMA memory, 1.0-GB of system memory, 32-GB eMMC storage, 3G connectivity, and the Microsoft Windows 8.1 operating system for use on HP Stream 8 Tablet 59xx models in Latin America 796812-371 System board equipped with an Intel Z3735G 1.30-GHz (1.80-GHz burst mode) quad core processor, a graphics subsystem with UMA memory, 1.
4 Removal and replacement preliminary requirements Tools required You will need the following tools to complete the removal and replacement procedures: ● Magnetic screw driver ● Phillips P0 screw driver ● Plastic case utility tool Service considerations The following sections include some of the considerations that you must keep in mind during disassembly and assembly procedures.
Grounding guidelines Electrostatic discharge damage Electronic components are sensitive to electrostatic discharge (ESD). Circuitry design and structure determine the degree of sensitivity. Networks built into many integrated circuits provide some protection, but in many cases, ESD contains enough power to alter device parameters or melt silicon junctions. A discharge of static electricity from a finger or other conductor can destroy static-sensitive devices or microcircuitry.
Packaging and transporting guidelines Follow these grounding guidelines when packaging and transporting equipment: ● To avoid hand contact, transport products in static-safe tubes, bags, or boxes. ● Protect ESD-sensitive parts and assemblies with conductive or approved containers or packaging. ● Keep ESD-sensitive parts in their containers until the parts arrive at static-free workstations. ● Place items on a grounded surface before removing items from their containers.
Equipment guidelines Grounding equipment must include either a wrist strap or a foot strap at a grounded workstation. ● When seated, wear a wrist strap connected to a grounded system. Wrist straps are flexible straps with a minimum of one megohm ±10% resistance in the ground cords. To provide proper ground, wear a strap snugly against the skin at all times. On grounded mats with banana-plug connectors, use alligator clips to connect a wrist strap.
5 Removal and replacement procedures This chapter provides removal and replacement procedures for authorized service provider only parts. CAUTION: Tablet components described in this chapter should only be accessed by an authorized service provider. Accessing these parts can damage the tablet and void the warranty. NOTE: HP continually improves and changes product parts. For complete and current information on supported parts for your tablet, go to http://partsurfer.hp.
3. Remove the back cover (3). Reverse this procedure to install the back cover.
Middle frame Description Spare part number For use on HP Stream 8 Tablet 59xx models 796810-002 For use on HP Stream 8 Tablet 58xx models 796810-001 Before removing the middle frame, follow these steps: 1. Turn off the tablet. If you are unsure whether the tablet is off or in Hibernation, turn the tablet on, and then shut it down through the operating system. 2. Disconnect the power from the tablet by unplugging the power cord from the tablet. 3. Disconnect all external devices from the tablet.
Battery Description Spare part number Battery, 4000-mAh, USB-charging, (includes cable and double-sided adhesive) 795066-001 Before removing the battery, follow these steps: 1. Turn off the tablet. If you are unsure whether the tablet is off or in Hibernation, turn the tablet on, and then shut it down through the operating system. 2. Disconnect the power from the tablet by unplugging the power cord from the tablet. 3. Disconnect all external devices from the tablet. 4.
3. Remove the battery (4). Reverse this procedure to install the battery. 3G antenna board NOTE: This section applies only to HP Stream 8 Tablet 59xx models. Description Spare part number 3G antenna board 796813-001 Before removing the 3G antenna board, follow these steps: 1. Shut down the tablet. If you are unsure whether the tablet is off or in Hibernation, turn the tablet on, and then shut it down through the operating system. 2. Disconnect all external devices connected to the tablet. 3.
1. Disconnect the 3G antenna cables (1) from the system board 3G terminals. 2. Release the 3G antenna cable from the retention clip (2) built into the display panel assembly. 3. Remove the Phillips PM1.3×2.4 screw (3) that secures the 3G antenna board to the display panel assembly. 4. Detach the 3G antenna board (4) from the display panel assembly. (The 3G antenna board is attached to the display panel assembly with double-sided adhesive.) 5. Remove the 3G antenna board and cables.
Rear-facing webcam Description Spare part number Rear-facing webcam (5.0-MP, auto-focus) 796815-001 Before removing the rear-facing webcam, follow these steps: 1. Shut down the tablet. If you are unsure whether the tablet is off or in Hibernation, turn the tablet on, and then shut it down through the operating system. 2. Disconnect all external devices connected to the tablet. 3.
3. Remove the rear-facing webcam bracket (3). The rear-facing webcam bracket is available using spare part number 796816-001. 4. Remove the rear-facing webcam, bracket, and cable. Reverse this procedure to install the rear-facing webcam.
Front-facing webcam Description Spare part number Front-facing webcam (2.0-MP, fixed-focus) 796814-001 Before removing the rear-facing webcam, follow these steps: 1. Shut down the tablet. If you are unsure whether the tablet is off or in Hibernation, turn the tablet on, and then shut it down through the operating system. 2. Disconnect all external devices connected to the tablet. 3.
Button board Description Spare part number Button board (includes cable, power button actuator, and volume button actuators) 800024-001 Before removing the button board, follow these steps: 1. Shut down the tablet. If you are unsure whether the tablet is off or in Hibernation, turn the tablet on, and then shut it down through the operating system. 2. Disconnect all external devices connected to the tablet. 3.
Display panel cable Description Spare part number Display panel cable 796819-001 Before removing the display panel cable, follow these steps: 1. Shut down the tablet. If you are unsure whether the tablet is off or in Hibernation, turn the tablet on, and then shut it down through the operating system. 2. Disconnect all external devices connected to the tablet. 3.
Reverse this procedure to install the display panel cable. Speakers Description Spare part number Speakers (include left and right speakers and cables) 796818-001 Before removing the speakers, follow these steps: 1. Shut down the tablet. If you are unsure whether the tablet is off or in Hibernation, turn the tablet on, and then shut it down through the operating system. 2. Disconnect all external devices connected to the tablet. 3.
2. Remove the speakers (2). Reverse this procedure to install the speakers. System board NOTE: The system board spare part kit is equipped with an Intel Z3735G 1.30-GHz (1.80-GHz burst mode) quad core processor, a graphics subsystem with UMA memory, 1.0-GB of system memory, 32-GB eMMC storage, and the Microsoft Windows 8.1 operating system.
Before removing the system board, follow these steps: 1. Turn off the tablet. If you are unsure whether the tablet is off or in Hibernation, turn the tablet on, and then shut it down through the operating system. 2. Disconnect the power from the tablet by unplugging the power cord from the tablet. 3. Disconnect all external devices from the tablet. 4. Remove the back cover (see Back cover on page 18). 5. Remove the middle frame (see Middle frame on page 20). 6.
9. Unsolder the red and black speaker cables (4) from the system board speaker contact points (see Frontfacing webcam on page 26). 10. Remove the two Phillips PM1.3×1.6 screws (1) that secure the system board to the display panel assembly.
11. Remove the system board (2). Reverse this procedure to install the system board. WWAN antenna Description Spare part number WWAN antenna (includes cable, transceiver, and double-sided adhesive) 796823-001 Before removing the WWAN antenna, follow these steps: 1. Shut down the tablet. If you are unsure whether the tablet is off or in Hibernation, turn the tablet on, and then shut it down through the operating system. 2. Disconnect all external devices connected to the tablet. 3.
1. Detach the WWAN antenna transceiver from the display panel assembly. (The WWAN antenna transceiver is attached to the display panel assembly with double-sided adhesive.) 2. Remove the WWAN antenna cable and transceiver. Reverse this procedure to install the WWAN antenna. WLAN antenna Description Spare part number WLAN antenna (includes cable, transceiver, and double-sided adhesive) 796822-001 Before removing the WLAN antenna, follow these steps: 34 1. Shut down the tablet.
Remove the WLAN antenna: 1. Release the WLAN antenna cable from the retention clips (1) built into the display panel assembly. 2. Detach the WLAN antenna transceiver (2) from the display panel assembly. (The WLAN antenna transceiver is attached to the display panel assembly with double-sided adhesive.) 3. Remove the WLAN antenna cable and transceiver. Reverse this procedure to install the WLAN antenna.
6 Using HP PC Hardware Diagnostics (UEFI) HP PC Hardware Diagnostics is a Unified Extensible Firmware Interface (UEFI) that allows you to run diagnostic tests to determine whether the tablet hardware is functioning properly. The tool runs outside the operating system so that it can isolate hardware failures from issues that are caused by the operating system or other software components. To start HP PC Hardware Diagnostics (UEFI): 1. Turn off the tablet. 2. Press and hold the Volume down button. 3.
7 Specifications Metric U.S. Height 20.9 cm 8.2 in Width 12.4 cm 4.9 in Depth 0.9 cm 0.4 in Weight (HP Stream 8 Tablet 59xx model) 410 g 0.90 lb Weight (HP Stream 8 Tablet 58xx model) 405 g 0.89 lb Operating voltage and current 5 V dc @ 3A - 15W Dimensions (portrait orientation) NOTE: This product is designed for IT power systems in Norway with phase-to-phase voltage not exceeding 240 V rms. NOTE: The tablet operating voltage and current can be found on the system regulatory label.
8 Backup and recovery To protect your information, use Windows backup and restore utilities to back up individual files and folders, back up your entire hard drive, , or create system restore points. In case of system failure, you can use the backup files to restore the contents of your tablet. 1. Swipe from the right edge of the touch screen to display the charms, tap Search, and then tap the search box. 2. In the search box, type restore, and then select from the list of displayed options.
Changing the boot device order To change the boot order so that you can boot from an external device: NOTE: An external flash drive is required to perform this procedure. 1. If possible, back up all personal files. 2. Shut down the tablet. 3. Connect the external flash drive. 4. Turn off the tablet. 5. Press and hold the Volume down button. 6. While continuing to hold the Volume down button, press the Power button to turn on the tablet. The Startup menu is displayed. 7. Tap F9 Boot Options.
9 Power cord set requirements The wide-range input feature of the tablet permits it to operate from any line voltage from 100 to 120 volts AC, or from 220 to 240 volts AC. The 2-conductor power cord set included with the tablet meets the requirements for use in the country or region where the equipment is purchased. Power cord sets for use in other countries and regions must meet the requirements of the country or region where the tablet is used.
Country/region Accredited agency Norway NEMKO The People's Republic of China CCC Saudi Arabia SASO Singapore PSB South Africa SABS South Korea KTL Sweden SEMKO Switzerland SEV Taiwan BSMI Thailand TISI The United Kingdom ASTA The United States UL Requirements for specific countries and regions 41
10 Recycling When a non-rechargeable or rechargeable battery has reached the end of its useful life, do not dispose of the battery in general household waste. Follow the local laws and regulations in your area for battery disposal. HP encourages customers to recycle used electronic hardware, HP original print cartridges, and rechargeable batteries. For more information about recycling programs, see the HP Web site at http://www.hp.com/ recycle.
Index Symbols/Numerics 3G antenna board removal 22 spare part number 6, 13, 22 3G antenna cable, spare part number 13 A AC adapter, spare part numbers 7, 9 antenna removal 33, 34 spare part numbers 7, 13, 33, 34 audio, product description 1 audio-in (microphone) jack, location 4 audio-out (headphone) jack, location 4 B back cover removal 18 spare part number battery removal 21 spare part number button board removal 27 spare part number buttons power 4 volume down 4 volume up 4 Windows 4 display panel cable
rear-facing webcam bracket removal 25 spare part number 6, 13, 25 S Screw Kit, spare part number 9, 13 SD Card Reader slot 4 sensor, product description 1 service considerations cables 14 connectors 14 plastic parts 14 serviceability, product description 2 side key cable, spare part number 13 Speaker Kit, spare part number 6, 13, 29 speakers location 4 removal 29 spare part number 6, 13, 29 system board removal 30 spare part numbers 7, 12, 13, 30 T tablet major components 6 spare part numbers 7, 8, 9, 10, 1
