HP KVM Server Console Switch User Guide October 2003 Part Number 339674-001 HP CONFIDENTIAL File Name: 339674-1.
© 2003 Hewlett-Packard Development Company, L.P. Microsoft®, Windows®, and Windows NT® are US registered trademarks of Microsoft Corporation. Energy Star® is a US registered mark of the United States Environmental Protection Agency. Hewlett-Packard Company shall not be liable for technical or editorial errors or omissions contained herein. The information in this document is provided “as is” without warranty of any kind and is subject to change without notice.
Contents Installing the HP KVM Server Console Switch 7 Overview.............................................................................................................................................. 7 Installation Checklist............................................................................................................................ 7 Kit Contents..............................................................................................................................
HP KVM Server Console Switch User Guide Cascading a Compaq Server Console Switch with an HP KVM Server Console Switch.................. 33 Example of a Compaq Server Console Switch Cascade Configuration.................................. 35 Cascading an HP KVM Server Console Switch with an HP IP Console Switch ............................... 36 Example of an HP IP Console Switch Cascade Configuration...............................................
Contents 5 Changing the Password........................................................................................................... 64 Setting Password Protection ................................................................................................... 64 Logging On to the KVM Server Console Switch ................................................................... 65 Removing the Password Protection ........................................................................................
HP KVM Server Console Switch User Guide Acronyms and Abbreviations 91 Index 93 HP CONFIDENTIAL File Name: 339674-1.
Installing the HP KVM Server Console Switch In This Section Overview .................................................................................................................................. 7 Installation Checklist ................................................................................................................ 7 Rack Mounting the HP KVM Server Console Switch ............................................................. 8 Components................................................
HP KVM Server Console Switch User Guide • Firmware CD kit This kit might contain extra hardware for your convenience.
Installing the HP KVM Server Console Switch • Cantilever-mount − Type A—Round-hole rails − Type B—Square-hole rails Performing a Side-Mount Type A Installation 1. Remove the four screws, two on each side, from the console switch. 2. Attach the side-mounting brackets to the console switch using the four screws you removed. HP CONFIDENTIAL File Name: 339674-1.
HP KVM Server Console Switch User Guide 3. Slide the side-mounting bracket tabs into the U locations on each side of the rack. 4. Secure the console switch to the rails using four self-tapping screws, two on each side. Performing a Side-Mount Type B Installation 1. Remove the four screws, two on each side, from the console switch. HP CONFIDENTIAL File Name: 339674-1.
Installing the HP KVM Server Console Switch 11 2. Attach the side-mounting brackets to the console switch using the four screws you removed. 3. Slide the side-mounting bracket tabs into the U locations on each side of the rack. HP CONFIDENTIAL File Name: 339674-1.
HP KVM Server Console Switch User Guide 4. Install four cage nuts into the side-mounting bracket U locations. 5. Secure the console switch to the rails, using four M-6 screws, two on each side. Performing a Standard-Mount Installation 1. Remove the four screws, two on each side, from the console switch. 2. Attach the 1U brackets to the console switch using the four screws you removed. HP CONFIDENTIAL File Name: 339674-1.
Installing the HP KVM Server Console Switch 13 3. Install a cage nut behind each rear rail if they have not already been installed. 4. Slide the console switch into the rear of the 1U product. 5. Secure the console switch to the rails using two M-6 screws, one on each side. Performing a Cantilever-Mount Type A Installation 1. Remove the four screws, two on each side, from the console switch. HP CONFIDENTIAL File Name: 339674-1.
HP KVM Server Console Switch User Guide 2. Attach the 1U brackets to the console switch using the four screws you removed. 3. Install up to six clip nuts. HP CONFIDENTIAL File Name: 339674-1.
Installing the HP KVM Server Console Switch 15 4. Secure the console switch to the rails, using the appropriate number of T-25 Torx screws. Performing a Cantilever-Mount Type B Installation 1. Remove the four screws, two on each side, from the console switch. 2. Attach the 1U brackets to the console switch using the four screws you removed. HP CONFIDENTIAL File Name: 339674-1.
HP KVM Server Console Switch User Guide 3. Install up to six cage nuts. 4. Secure the console switch to the rails using the appropriate number of M-6 screws. HP CONFIDENTIAL File Name: 339674-1.
Installing the HP KVM Server Console Switch 17 Components Item Description 1 Power connector 2 Power switch 3 Activity indicator light 4 Serial download connector 5 Keyboard connector 6 Monitor connector 7 Mouse connector 8 RJ-45 Interface port (designated by the letter A) 9 Server connection ports Configuring the KVM Server Console Switch System 1. Connect the Expansion Module ("Installing the Expansion Module" on page 23). 2.
HP KVM Server Console Switch User Guide 3. Power on the HP KVM Server Console Switch. The activity indicator light ("Components" on page 17) powers on. 4. Power on the monitor. 5. Power up the server. The following figure shows one possible configuration for your HP KVM Server Console Switch system. Item Description 1 Server 2 Expansion Module 3 HP KVM Server Console Switch 4 USB Interface Adapter 5 PS/2 Interface Adapter HP CONFIDENTIAL File Name: 339674-1.
Installing the HP KVM Server Console Switch 19 Adding Server Names You can configure the HP KVM Server Console Switch system through the OSD. When tiered with the IP Console Switch, HP recommends adding server names to the OSD at the local analog station before adding or discovering console switches through the IP Console Viewer. To add server names, refer to the Assigning Server Names (on page 50) section. HP CONFIDENTIAL File Name: 339674-1.
Installing the Interface Adapter In This Section Overview ................................................................................................................................ 21 Configuring the Interface Adapter.......................................................................................... 21 Overview An Interface Adapter is required for the HP KVM Server Console Switch system to function properly. However, it is not included in the HP KVM Server Console Switch kit.
HP KVM Server Console Switch User Guide Item Description 1 Server 2 HP KVM Server Console Switch 3 USB Interface Adapter 4 PS/2 Interface Adapter HP CONFIDENTIAL File Name: 339674-1.
Installing the Expansion Module In This Section Overview ................................................................................................................................ 23 Installation Checklist .............................................................................................................. 23 Installing the Expansion Module Hardware ........................................................................... 23 Configuring the Expansion Module .............................
HP KVM Server Console Switch User Guide • Rail-mount • Velcro-mount Performing a Side-Mount Installation 1. Slide the tabs on the side-mounting brackets into the rack frame. 2. Secure the Expansion Module to the rack frame, using one self-tapping screw for the bottom side-mounting bracket. HP CONFIDENTIAL File Name: 339674-1.
Installing the Expansion Module 25 Performing a Rail-Mount Installation 1. Remove the screws securing the side-mounting brackets to the Expansion Module. 2. Insert two cage nuts into the rack frame where the side-mounting bracket holes are located and secure the Expansion Module to the rack frame, using two M-6 screws. HP CONFIDENTIAL File Name: 339674-1.
HP KVM Server Console Switch User Guide Performing a Velcro-Mount Installation 1. Determine the location for the Expansion Module. 2. Remove the protective strip from one side of the Velcro and attach that side to the Expansion Module. 3. Remove the protective strip from the other side of the Velcro and attach the Expansion Module to the rack frame. Configuring the Expansion Module 1. Mount the Expansion Module into the rack. 2. Locate up to nine UTP CAT5 cables. 3.
Cascading Console Switches In This Section Compatible Console Switch Models ...................................................................................... 27 Cascading an HP KVM Server Console Switch with another HP KVM Server Console Switch ................................................................................................................................................ 29 Cascading a Compaq Server Console Switch with an HP KVM Server Console Switch ......
HP KVM Server Console Switch User Guide Compaq Server Console Switch CAUTION: While cascading a 2 x 8 Compaq Server Console Switch, connect only one Interface Adapter at any given time. Undesirable operations might occur if multiple Interface Adapters are attached. CAUTION: While cascading console switches, be sure that the Compaq Server Console Switch is cascaded below the HP KVM Server Console Switch. Undesirable operations might occur if these specific cascading sequences are not followed.
Cascading Console Switches 29 HP IP Console Switch CAUTION: Do not use Interface Adapters to cascade HP IP Console Switches with HP KVM Server Console Switches. If Interface Adapters are used to cascade these products, undesirable operations might occur. CAUTION: While cascading console switches, be sure that the HP KVM Server Console Switch is cascaded below the HP IP Console Switch. Undesirable operations might occur if these specific cascading sequences are not followed.
HP KVM Server Console Switch User Guide 5. Repeat steps 1 through 3 for any other servers to be added to this system. 6. Connect the local port KVM cable to the cascaded HP KVM Server Console Switch. 7. Power on the cascaded HP KVM Server Console Switch. 8. Power on the monitor. 9. Power up the server. 10. Update the cascaded HP KVM Server Console Switch firmware ("Updating the Firmware" on page 75). 11. Update all Interface Adapter firmware ("Updating the Firmware" on page 75). 12.
Cascading Console Switches CAUTION: Do not use Interface Adapters to cascade HP KVM Server Console Switches with HP KVM Server Console Switches. If Interface Adapters are used to cascade these products, undesirable operations might occur. HP CONFIDENTIAL File Name: 339674-1.
HP KVM Server Console Switch User Guide Example of an HP KVM Server Console Switch Cascade Configuration HP CONFIDENTIAL File Name: 339674-1.
Cascading Console Switches Item Description 1 Server 2 Main HP KVM Server Console Switch 3 PS/2 Interface Adapter or USB Interface Adapter* 4 UTP CAT5 cable 5 UTP CAT5 cable 6 KVM cable 7 Local port 8 Cascaded HP KVM Server Console Switch 33 * not shown Cascading a Compaq Server Console Switch with an HP KVM Server Console Switch 1. Mount the console switches in the rack. 2. Connect the local port KVM cable to the HP KVM Server Console Switch. 3.
HP KVM Server Console Switch User Guide 11. Power up the server. The following figure shows a Compaq Server Console Switch cascaded to an HP KVM Server Console Switch. The top console switch is the main console switch, while the bottom console switch is the cascaded console switch. HP CONFIDENTIAL File Name: 339674-1.
Cascading Console Switches Example of a Compaq Server Console Switch Cascade Configuration HP CONFIDENTIAL File Name: 339674-1.
HP KVM Server Console Switch User Guide Item Description 1 Server 2 KVM cable 3 PS/2 Interface Adapter 4 UTP CAT5 cable 5 Main Compaq Server Console Switch 6 Local port 7 Cascaded HP KVM Server Console Switch Cascading an HP KVM Server Console Switch with an HP IP Console Switch NOTE: To perform a firmware upgrade for a cascaded HP KVM Server Console Switch and all attached Interface Adapters, you must locally connect the keyboard, monitor, and mouse to the cascaded HP KVM Server Consol
Cascading Console Switches 37 10. Update the cascaded HP KVM Server Console Switch firmware ("Updating the Firmware" on page 75). 11. Update all Interface Adapter firmware ("Updating the Firmware" on page 75). 12. Power off the cascaded HP KVM Server Console Switch. 13. Disconnect the local KVM cables from the cascaded HP KVM Server Console Switch. 14. Connect the local port KVM cable to main HP IP Console Switch. 15.
HP KVM Server Console Switch User Guide CAUTION: Do not use Interface Adapters to cascade HP IP Console Switches with HP KVM Server Console Switches. If Interface Adapters are used to cascade these products, undesirable operations might occur. HP CONFIDENTIAL File Name: 339674-1.
Cascading Console Switches Example of an HP IP Console Switch Cascade Configuration Item Description 1 Server 2 PS/2 Interface Adapter or USB Interface Adapter* 3 UTP CAT5 cable 4 UTP CAT5 cable 5 KVM cable 6 Main HP IP Console Switch 7 Local port 8 Cascaded HP KVM Server Console Switch * not shown HP CONFIDENTIAL File Name: 339674-1.
Local Port Operation In This Section Local Port Operation Overview.............................................................................................. 41 Soft Switching ........................................................................................................................ 46 Using Basic OSD Navigation Keys........................................................................................ 48 Configuring the Setup Dialog Box .................................................
HP KVM Server Console Switch User Guide NOTE: You can also press the Ctrl key twice within one second to launch the OSD. You can use this key sequence in any place you see Print Scrn. Viewing and Selecting Ports and Servers You can view servers by name, port, or by the unique EID embedded in each Interface Adapter. Viewing the Port Column When the Main dialog box ("Accessing the Main Dialog Box" on page 41) is first launched, an OSD-generated port list is displayed by default.
Local Port Operation 43 The Port column indicates the port to which a server is connected. For example, in the following screen shot, the first number represents the port number of the first console switch and the second number represents the port number of the cascaded console switch port to which the server is connected. HP CONFIDENTIAL File Name: 339674-1.
HP KVM Server Console Switch User Guide Port number of the first console switch Port number of the cascaded console switch Server Status Icon displayed ("Viewing the Server Status Column" on page 44) Description 16 01 The server is connected to port 01 of the 1 x 8 HP KVM Server Console Switch, and that HP KVM Server Console Switch is cascaded from port 16 of the first HP KVM Server Console Switch.
Local Port Operation Item 45 Description The Interface Adapter is connected directly, cascaded through an HP KVM Server Console Switch or an Expansion Module, or powered on. The Interface Adapter is not connected or the server is powered off. The Interface Adapter is cascaded to a Compaq Server Console Switch and the server is not connected or is powered off. The Interface Adapter is cascaded to a Compaq Server Console Switch and the server is connected or is powered on.
HP KVM Server Console Switch User Guide If the display order of the server list is by Name or EID number (the Name or EID button is clicked), enter the first few letters of the name of the server or the EID number to establish it as unique, and then press the Enter key. NOTE: The EID is an electronic identification number, found on the Interface Adapter cable label, automatically assigned to the Interface Adapter. Selecting Previous Servers Press the Print Scrn key, then press the Backspace key.
Local Port Operation 47 3. Click OK to save settings. Soft Switching to a Server To select a server, press the Print Scrn key. If the display order of your server list is by Port (the Port button is clicked), enter the port number and press the Enter key. -orIf the display order of the server list is by Name or EID number (the Name or EID button is clicked), enter the first few letters of the name of the server or the EID number to establish it as unique, and then press the Enter key.
HP KVM Server Console Switch User Guide Using Basic OSD Navigation Keys Keystroke Description Print Scrn Opens the OSD Main dialog box. Press the Print Scrn key twice to send the Print Scrn keystroke to the currently selected device. F1 Opens the Help screen for the current dialog box. Esc Closes the current dialog box without saving changes and returns to the previous dialog box. In the Main dialog box, it closes the OSD and returns to the selected server.
Local Port Operation 49 Keystroke Description Shift, Delete Deletes from current selection to all lines below it when editing a scan list. Numbers Adds numbers from the keyboard or keypad. Caps Lock Disables the user. (Use the Shift key to change case.) Configuring the Setup Dialog Box You can configure the HP KVM Server Console Switch and manage routine tasks for your servers from the Setup dialog box ("Accessing the Setup Dialog Box" on page 49) within the OSD.
HP KVM Server Console Switch User Guide Managing Routine Tasks for Servers Button Function Menu Changes the server listing between numerically by port or EID number and alphabetically by name. Changes the Delay Time before the Main dialog box displays after pressing the Print Scrn key. Flag Changes the display, timing, color, and location of the status flag. Broadcast Controls multiple servers simultaneously through keyboard and mouse actions.
Local Port Operation 51 NOTE: If the server list has changed since it was last displayed, the mouse cursor turns into an hourglass as the list automatically updates. No mouse or keyboard input is accepted until the list update is complete.
HP KVM Server Console Switch User Guide NOTE: The Modify button is only available if a configurable Compaq Server Console Switch is selected. When the HP KVM Server Console Switch discovers a cascaded HP KVM Server Console Switch, the port numbering changes automatically to accommodate each server under that HP KVM Server Console Switch.
Local Port Operation 53 2. Click Modify. The Device Modify dialog box is displayed. 3. Select the number of ports supported by the cascaded Compaq Server Console Switch. 4. Click OK. 5. Repeat steps 2 through 4 for each port the user wants to assign a device type. 6. Click OK in the Devices dialog box to save settings. -orClick X to exit, or press the Esc key to exit without saving settings. NOTE: Changes made in the Device Modify dialog box are not saved until you click OK in the Devices dialog box.
HP KVM Server Console Switch User Guide Assigning Names to Servers 1. From the Names dialog box ("Accessing the Names Dialog Box" on page 50), select the name or port number and click Modify. The Name Modify dialog box is displayed. 2. Enter a name in the New Name field. Names can be 1 to 15 characters in length. Permitted characters are case-sensitive and can consist of A–Z, 0–9, spaces, and hyphens. 3. Click OK to transfer the new name to the Names dialog box. 4.
Local Port Operation 55 Changing the Display Behavior From the Menu dialog box ("Accessing the Menu Dialog Box" on page 55), the display order of servers, HP KVM Server Console Switch connection mode, and a time to delay display of the OSD after pressing the Print Scrn key can be changed. The display order setting alters how servers display in several screens, including the Main, Devices, and Broadcast dialog boxes.
HP KVM Server Console Switch User Guide Select Port to display servers numerically by port number. 2. Click OK to save settings. -orClick X to exit, or press the Esc key to exit without saving settings. Setting a Screen Delay Time Setting a time to delay the display of the OSD enables you to complete a soft switch ("Soft Switching" on page 46) without displaying the OSD. 1.
Local Port Operation Flag 57 Description Flag indicating that the broadcast is activated Control used to set flag position Accessing the Flag Dialog Box From the Main dialog box ("Accessing the Main Dialog Box" on page 41), click Setup>Flag. The Flag dialog box is displayed. Displaying the Status Flag 1. From the Flags dialog box ("Accessing the Flag Dialog Box" on page 57), select Name or EID to determine what information is displayed. 2.
HP KVM Server Console Switch User Guide 4. In the Display Mode, select Opaque for a solid color flag or select Transparent to see the desktop through the flag. 5. Position the status flag on the desktop: a. Click Set Position to gain access to the Position Flag screen. b. Left-click and hold the title bar and drag to the desired location. c. Right-click to return to the Flag dialog box. 6. Click OK to save settings. -orClick X to exit, or press the Esc key to exit without saving settings.
Local Port Operation 59 Broadcasting Mouse Movements For the mouse to work accurately, all systems must have identical mouse drivers, desktops (such as identically placed icons), and video resolutions. In addition, the mouse must be in exactly the same place on all screens. Because these conditions are extremely difficult to achieve, broadcasting mouse movements to multiple systems can have unpredictable results.
HP KVM Server Console Switch User Guide Press the Up or Down Arrow keys to move the cursor to the target server. Then press the Alt + K keys to select the keyboard checkbox and/or the Alt + M keys to select the mouse checkbox. Repeat for additional servers. 2. Click OK to save the settings and return to the Setup dialog box. 3. Click X or press the Esc key to return to the Main dialog box. 4.
Local Port Operation 61 Adding Servers to the Scan List 1. From the Scan dialog box ("Activating Scan Mode" on page 62), select the checkbox beside each server to be added to the scan list. -orDouble-click a server name or port. -orPress the Alt key plus the number of the server you want to scan. You can select up to 16 servers. 2. In the Scan Time box, enter the number of seconds (from 3 to 99) before the scan moves to the next server in the sequence. 3. Click OK to save settings.
HP KVM Server Console Switch User Guide IMPORTANT: Selecting the checkbox beside each server to be added to the scan list creates the scan list. The creation of a scan list does not start the Scan mode. You must enable Scan mode through the Scan Enable checkbox on the Commands dialog box. NOTE: If the user removes a server from the Device Modify dialog box later, the change can affect a custom scan pattern. Removing Servers from the Scan List 1.
Local Port Operation 63 From the Commands dialog box ("Accessing the Commands Dialog Box" on page 68), deselect Scan Enable. Any active connections on the local port are disconnected. Setting Local Console Switch Security The OSD enables you to set security on the local port consoles. You can establish a Screen Saver mode ("Activating Screen Saver Mode without Password Protection" on page 66) that engages after the HP KVM Server Console Switch remains unused for a user-definable time delay.
HP KVM Server Console Switch User Guide Accessing the Security Dialog Box From the Main dialog box ("Accessing the Main Dialog Box" on page 41), click Setup>Security. The Security dialog box is displayed. Changing the Password 1. From the Security dialog box ("Accessing the Security Dialog Box" on page 64), single-click in the New field and press the Enter key if the OSD is not open, or double-click the New field. 2. Enter the new password in the New field, and then press the Enter key. 3.
Local Port Operation 65 2. Select Enable Screen Saver. 3. Enter the number of minutes for Time Delay (from 1 to 99) to delay activation of password protection and the screen saver feature. 4. For Mode, select Energy if your monitor is Energy Star® compliant. Otherwise, select Screen. 5. (Optional) Click Test to activate the screen saver test, which lasts 10 seconds and returns you to the Security dialog box. 6. Click OK to save settings.
HP KVM Server Console Switch User Guide 5. Click OK if you want to eliminate the password. Exiting Screen Saver Mode To exit the Screen Saver mode, press any key or move the mouse. The Main dialog box ("Accessing the Main Dialog Box" on page 41) is displayed. Activating Screen Saver Mode without Password Protection 1. If your HP KVM Server Console Switch does not require a password to gain access to the Security dialog box ("Accessing the Security Dialog Box" on page 64), proceed to step 2.
Local Port Operation 67 To immediately activate the screen saver, press the Print Scrn key, and then press the Pause key. This command only works when the user is connected to a server.
HP KVM Server Console Switch User Guide Managing Server Tasks Using the OSD You can manage the HP KVM Server Console Switch system from the Commands dialog box ("Accessing the Commands Dialog Box" on page 68) with the OSD, including engaging Scan mode ("Activating Scan Mode" on page 62) and Broadcast mode ("Activating the Broadcast Dialog Box" on page 60), managing user connections, running diagnostics, and updating your firmware. Feature Purpose Broadcast Enable Begins broadcasting to your servers.
Local Port Operation Running System Diagnostics Clicking Run Diagnostics ("Activating Run Diagnostics" on page 71) runs a command to check the main board functions subsystems (memory, intra-board communications, HP KVM Server Console Switch control, and the video channels) for each system controller. HP CONFIDENTIAL File Name: 339674-1.
HP KVM Server Console Switch User Guide Test Description Memory Test Reports the condition of the main board RAM. This indicator displays the results of the memory tests performed at system reboot. Firmware CRCs Validates the current firmware images stored in the system FLASH by comparing a CRC value on each image and comparing those results to the expected values.
Local Port Operation Activating Run Diagnostics 1. From the Main dialog box ("Accessing the Main Dialog Box" on page 41), click Commands>Run Diagnostics. A warning message is displayed indicating that all users will be disconnected. 2. Click OK to begin. All users are disconnected, and the Diagnostics dialog box is displayed. -or- HP CONFIDENTIAL File Name: 339674-1.
HP KVM Server Console Switch User Guide Click X or press the Esc key to exit the dialog box without running a diagnostic test. 3. As each test is finished, a pass or fail symbol is displayed. A passed test is indicated with a green circle, and a failed test is indicated by a red X. The test is complete when the last test symbol displays. 4. (Optional) If you have any offline Interface Adapters, you can click Clear to remove them from the list. 5.
Local Port Operation 73 Accessing the Version Dialog Box NOTE: Provide the application version number when communicating with HP customer service centers. 1. From the Main dialog box ("Accessing the Main Dialog Box" on page 41), click Commands>Version. The Version dialog box is displayed. The top half of the box lists the subsystem versions in the HP KVM Server Console Switch. HP CONFIDENTIAL File Name: 339674-1.
HP KVM Server Console Switch User Guide 2. Click IA to access the IA Selection dialog box to view individual Interface Adapter cable version information. The IA Selection dialog box is displayed. 3. To view the selected Interface Adapter cable, click Version. The IA Version dialog box is displayed. 4. Click X to exit. HP CONFIDENTIAL File Name: 339674-1.
Updating the Firmware In This Section Updating the Console Switch Firmware................................................................................. 75 Updating the Interface Adapter Firmware Simultaneously .................................................... 76 Updating the Interface Adapter Firmware Individually .........................................................
HP KVM Server Console Switch User Guide Updating the Interface Adapter Firmware Simultaneously 1. From the Main dialog box ("Accessing the Main Dialog Box" on page 41), click Commands>IA Status. The IA Status dialog box is displayed. 2. Select PS/2 or USB, then click Upgrade. The IA Upgrade dialog box is displayed. 3. Click OK to save settings. 4. Press the Esc key to return to the Main dialog box ("Accessing the Main Dialog Box" on page 41).
Updating the Firmware 77 2. Click IA. The IA Selection dialog box is displayed. 3. Select the individual Interface Adapter, and click Version. The IA Version dialog box is displayed. 4. Click Load Firmware. HP CONFIDENTIAL File Name: 339674-1.
Troubleshooting In This Section Troubleshooting Table............................................................................................................ 80 Connection Length Table ....................................................................................................... 81 HP CONFIDENTIAL File Name: 339674-1.
HP KVM Server Console Switch User Guide Troubleshooting Table Problem Troubleshooting The local user cannot view the OSD copyright notice. • Be sure that the power source is valid. • Be sure that the cables are connected properly. -or- • Be sure that the monitor is valid. The OSD copyright notice is distorted. The local user cannot view the OSD flag. Preview the preferences selected in the OSD to determine if the local port display has been disabled or set to time out.
Troubleshooting Problem Troubleshooting Video displays all green or red. • Check the UTP CAT5 cable for breaks or bad crimps. • Check the VGA connection for a bent pins. The Screen Saver does not turn on. Be sure to click OK to confirm the screen saver selection. Click X or press Esc to cancel the command. The video resolution is distorted. For more information, refer to the Connection Length Table (on page 81).
Technical Support In This Section HP Contact Information.......................................................................................................... 83 Before You Contact HP..........................................................................................................83 HP Contact Information For the name of the nearest HP authorized reseller: • In the United States, call 1-800-345-1518. • In Canada, call 1-800-263-5868.
HP KVM Server Console Switch User Guide • Third-party hardware or software • Operating system type and revision level HP CONFIDENTIAL File Name: 339674-1.
Regulatory Compliance Notices In This Section Regulatory Compliance Identification Numbers .................................................................... 85 Federal Communications Commission Notice ....................................................................... 86 Declaration of Conformity for Products Marked with the FCC Logo, United States Only ... 87 Modifications..........................................................................................................................
HP KVM Server Console Switch User Guide Federal Communications Commission Notice Part 15 of the Federal Communications Commission (FCC) Rules and Regulations has established Radio Frequency (RF) emission limits to provide an interference-free radio frequency spectrum. Many electronic devices, including computers, generate RF energy incidental to their intended function and are, therefore, covered by these rules.
Regulatory Compliance Notices 87 Class B Equipment This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications.
HP KVM Server Console Switch User Guide • Hewlett-Packard Company P. O. Box 692000, Mail Stop 510101 Houston, Texas 77269-2000 • 1-281-514-3333 To identify this product, refer to the part, series, or model number found on the product. Modifications The FCC requires the user to be notified that any changes or modifications made to this device that are not expressly approved by Hewlett-Packard Company may void the user’s authority to operate the equipment.
Regulatory Compliance Notices 89 European Union Notice Products bearing the CE marking comply with the EMC Directive (89/336/EEC) and the Low Voltage Directive (73/23/EEC) issued by the Commission of the European Community and, if this product has telecommunication functionality, the R&TTE Directive (1999/5/EC).
HP KVM Server Console Switch User Guide BSMI Notice Korean Notices Class A Equipment Class B Equipment HP CONFIDENTIAL File Name: 339674-1.
Acronyms and Abbreviations CRC cyclic redundant checks EID electronic identification number IA Interface Adapter KVM keyboard, video, and mouse OSD on-screen display USB universal serial bus UTP unshielded twisted pair VDC voltage direct-current HP CONFIDENTIAL File Name: 339674-1.
HP KVM Server Console Switch User Guide VGA video graphics array HP CONFIDENTIAL File Name: 339674-1.
Index A accessing the Broadcast dialog box 59 accessing the Commands dialog box 68 accessing the Devices dialog box 51 accessing the Flag dialog box 57 accessing the Main dialog box 41 accessing the Menu dialog box 55 accessing the Names dialog box 50 accessing the Scan dialog box 60 accessing the Security dialog box 64 accessing the Setup dialog box 49 accessing the Switch dialog box 67 accessing the Version dialog box 73 activating broadcasting 60 activating Run Diagnostics 71 activating Scan mode 62
HP KVM Server Console Switch User Guide Japanese notice 89 rack mounting hardware 7 regulatory compliance notices 85 removing password protection 65 removing servers from the Scan list 62 required information 83 required items not included 8 required tools 8 Run Diagnostics command 69, 71 K S kit contents 7 kit contents, Expansion Module 23 Scan dialog box 60, 61, 62 Scan list 61 Scan mode 62 screen delay time 56 Screen Saver mode 66 Security dialog box 63, 64, 65, 66 selecting servers 45 selectin
Index using basic OSD navigation keys 48 V velcro-mount 26 Version dialog box 72, 73 viewing and selecting ports and servers 42 HP CONFIDENTIAL File Name: 339674-1.
