HP DesignJet Z2600 Z5600 PostScript Printer-Basic Information

Introductory Information
4
English
Front-panel error messages
If you see an error message that does not appear here, and you feel in doubt about the correct response, or if the
recommended action does not seem to solve the problem, contact your support representative.
Message or code Recommendation
[Color] cartridge has altered Check the cartridge.
[Color] cartridge has expired Replace the cartridge.
[Color] cartridge is low on ink Ensure that you have a new cartridge of the same color ready.
[Color] cartridge is missing Insert a cartridge of the correct color.
[Color] cartridge is out of ink Replace the cartridge.
[Color] cartridge is very low on
ink
Ensure that you have a new cartridge of the same color ready.
[Color] printhead is missing Insert the correct printhead.
Cutter replacement advised Contact your support representative to replace the cutter.
Job queue noti cation Cancel, resume, or delete the job.
Maintenance #1 advised Contact your support representative.
Maintenance #2 advised Contact your support representative.
Paper loaded incorrectly: remove
paper
Remove the paper and try to reload it.
Paper mispositioned: remove
paper
Remove the paper and try to reload it.
Paper path error: incorrectly
loaded
Remove the paper and try to reload it.
Paper path error: misaligned Remove the paper and try to reload it.
Printhead replacement
incomplete. Restart it.
Restart the printhead replacement process.
Printheads need individual
testing. Do replacement.
Test the printheads using the Image Diagnostics Print, and replace any that are not
working correctly.
Remove [color] printhead Remove the incorrect printhead and insert a new printhead of the correct type
(color and number).
Replace [color] cartridge Remove the cartridge and insert a new cartridge of the correct type (color and
number).
Replace [color] printhead Remove the printhead and insert a new printhead of the correct type (color and
number).
Reseat [color] cartridge Remove and reinsert the same cartridge.
Reseat [color] printhead Remove and reinsert the same printhead, or try cleaning the electrical
connections. If necessary, insert a new printhead.
01.0, 01.1, 01.2 Restart the printer.
08:04
Restart the printer. If the problem persists, update the printer’s fi
rmware.
08:08
Retry the operation that you were attempting. If it fails again, restart the printer.
If the problem persists, update the printer’s  fi
rmware.
21, 21.1, 22.0, 22.1, 22.2, 22.3,
24
Restart the printer.
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