HP DesignJet Z2600 Z5600 PostScript Printer - User guide

Whenever you notice this problem, cancel the printing job immediately. Press and also cancel the job from
your computer application. Soaked paper can damage the printheads.
Try the following suggestions to avoid this problem:
1. Check that the paper type you have loaded corresponds to the paper type selected in the front panel and in
your software. See View information about the paper on page 42.
2. Use a recommended paper type (see Order paper on page 115) and the correct print settings.
3. If using sheet paper, try rotating the sheet 90 degrees. The orientation of the paper bers may aect
performance.
4. Try changing to a thicker paper type, such as HP Heavyweight Coated Paper and HP Super Heavyweight
Plus Matte Paper.
5. Select a paper type that is slightly thinner than the paper you have loaded; this will persuade the printer to
use less ink. Here are some example paper types in ascending order of thickness: Plain Paper, Coated Paper,
Heavyweight Coated Paper, Super Heavyweight Plus Matte Paper.
6. Try to increase the margins by relocating the image to the center of the page using your software
application.
Ink marks on the back of the paper
This can happen after a lot of borderless printing, especially with non-standard paper sizes. Ink residues on the
platen are likely to mark the back of the paper.
Clean the platen with a soft cloth. Clean each rib separately without touching the foam between the ribs.
Black ink comes o when you touch the print
This problem may be caused by printing with matte black ink on glossy paper. The printer will not use matte
black ink if it knows that the paper will not retain it. To be sure of avoiding matte black ink, you can select Photo
Glossy Paper as the paper type (in the Photo Paper category).
Edges of objects are stepped or not sharp
If edges of objects or lines appear to be poorly dened or lighter in density, and you have already set the print-
quality slider to Quality in the driver dialog, select the custom print-quality options, and try setting the quality
level to Normal. See Printing on page 50.
ENWW Black ink comes o when you touch the print 137