HP DesignJet Z2600 Z5600 PostScript Printer - User guide

–

The product you are using (the product number and the serial number, found on the label at the back

of the product)

–

If there is an error code on the front panel, note it down; see Front-panel error messages on page 159

–

The product's Service ID: at the front panel, press , then , then .

–

The computer you are using

–

Any special equipment or software you are using (for example, spoolers, networks, switch-boxes,

modems or special software drivers)

–

The cable you are using (by part number) and where you purchased it

–

The type of interface used on your product (USB or network)

–

The software name and version you are currently using

–

If possible, print out the following reports; you may be asked to fax them to the support center

helping you: Conguration, Usage Report and “all pages above” from Service Information (see The

printer’s internal prints on page 12)

Telephone number

Your HP Support telephone number is available on the Web: see http://welcome.hp.com/country/us/en/

wwcontact_us.html.

ENWW Contact HP Support 165