254241-001.book Page i Tuesday, June 25, 2002 2:22 PM b Hardware Reference Guide For Thin Clients Document Part Number: 254241-001 July 2002 This book provides basic hardware information for this series of Compaq Thin Clients.
54241-001.book Page ii Tuesday, June 25, 2002 2:22 PM © 2002 Compaq Information Technologies Group, L.P. Compaq, the Compaq logo, and Evo are trademarks of Compaq Information Technologies Group, L.P. in the U.S. and/or other countries. Microsoft, MS-DOS, Windows, and Windows NT are trademarks of Microsoft Corporation in the U.S. and/or other countries. All other product names mentioned herein may be trademarks of their respective companies.
254241-001.book Page iii Tuesday, June 25, 2002 2:22 PM Contents 1 Product Features Standard Thin Client Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1–1 Rear Panel Components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1–2 T1010 Rear Panel Components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1–2 T20 Rear Panel Components . . . . . . . . . . . . . . . . . . . . . . . .
254241-001.book Page iv Tuesday, June 25, 2002 2:22 PM Contents A Specifications B Security Provisions Securing the Thin Client . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Securing a T20 Thin Client. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Securing a T20 with a Security Bracket and Cable Lock . . . . . . . . . . . . . . . . Securing a T30 Thin Client with a Cable Lock . . . . . . . . . . . . . . . . . . . . . .
254241-001.book Page 1 Tuesday, June 25, 2002 2:22 PM 1 Product Features Standard Thin Client Features The Compaq Thin Clients T1010, Evo™ T20, and Evo T30 are Windows-based Terminals (WBTs) that connect over a network to a Windows NT Server running Windows 2000 or Windows NT Terminal Server Edition or either of these operating systems with Citrix MetaFrame software running atop the server operating system. Thin Client features vary depending on your model.
254241-001.book Page 2 Tuesday, June 25, 2002 2:22 PM Product Features Rear Panel Components The rear panel components vary depending on the Thin Client model. See the appropriate sections that follow for information on your specific model.
254241-001.
254241-001.book Page 4 Tuesday, June 25, 2002 2:22 PM Product Features T30 Rear Panel Components 1 Line-in Audio (Microphone) Connector 7 Ethernet RJ-45 Connector 2 Line-out Audio (Headphone) Connector 8 Monitor Connector 3 Serial Connector (COM1) 9 USB Connectors 4 Keyboard/Mouse Connector - Power Cord Connector 5 Parallel Connector q Security Cable Lock Slot 6 PCMCIA Option Slot Ä 1–4 CAUTION: The power cord connector is for use only with the supplied power adaptor.
254241-001.book Page 5 Tuesday, June 25, 2002 2:22 PM Product Features System Board Components The system board components for Thin Clients will vary depending on your model. See the following sections for the system board information for your specific model. T1010 System Board Components The T1010 system board houses the SODIMM memory module 1. ✎ The T1010 Thin Client is not flash or DRAM memory upgradeable.
254241-001.
254241-001.
254241-001.book Page 8 Tuesday, June 25, 2002 2:22 PM Product Features Using the Keyboard Compaq Enhanced Keyboard Components 1 Ctrl Key Used in combination with another key; its effect depends on the application software you are using. 2 Windows Logo Key* Used to open the Start menu in Microsoft Windows. Used in combination with other keys to perform other functions. (See following section.
254241-001.book Page 9 Tuesday, June 25, 2002 2:22 PM Product Features Compaq Enhanced Keyboard Components (Continued) 5 Editing Keys Includes the following: Insert, Home, Page Up, Delete, End, and Page Down. ✎ Holding down Ctrl and Alt while pressing Delete allows you to restart your Thin Client. 6 Num Lock light Indicates whether the Num Lock feature is on or off. 7 Caps Lock light Indicates whether the Caps Lock feature is on or off.
254241-001.book Page 10 Tuesday, June 25, 2002 2:22 PM Product Features Special Mouse Functions Most software applications support the use of a mouse. The functions assigned to each mouse button depend on the software applications you are using. ✎ Some models ship with a USB scroll mouse. Serial Number Location Each Thin Client has a unique serial number which is located on the bottom of the Thin Client. Keep this number available for use when contacting Compaq customer service for assistance.
254241-001.book Page 1 Tuesday, June 25, 2002 2:22 PM 2 Hardware Upgrades General Hardware Installation Sequence To ensure the proper installation of any Thin Client hardware option: 1. Back up any data if necessary. 2. If the Thin Client is on: a. Shut the unit down. b. Turn the unit and any other attached devices off. See the section “Locating the Power On Switch” later in this chapter to locate the power on/off switch on your Thin Client. c. Disconnect the power cord from the wall outlet. d.
254241-001.book Page 2 Tuesday, June 25, 2002 2:22 PM Hardware Upgrades 3. Access the Thin Client system board. the section “Gaining Access to the Thin Client System Board” for ✎ See more information on how to access the system board. 4. Remove, if necessary, any hardware that will be replaced. 5. Install any optional equipment. of the instructions for installing Thin Client options can ✎ Many be found and downloaded from the Compaq website at http://www.compaq.com. 6.
254241-001.book Page 3 Tuesday, June 25, 2002 2:22 PM Hardware Upgrades Locating the Power On Switch The location of the power on switch varies according to your Thin Client model. See the following illustration for the location of the power on switch 1 on your specific Thin Client. Å WARNING: To reduce the risk of electrical shock, make sure your Thin Client is powered off and disconnected from the power outlet prior to installing any components.
254241-001.book Page 4 Tuesday, June 25, 2002 2:22 PM Hardware Upgrades Gaining Access to the Thin Client System Board To install internal hardware options, the system board must be accessed. See the following sections to determine how to access the system board of your Thin Client. Å WARNING: Before accessing the system board, ensure that the Thin Client is turned off and that the power cord is disconnected from the electrical outlet. T1010 Thin Client is not flash or DRAM memory upgradeable.
254241-001.book Page 5 Tuesday, June 25, 2002 2:22 PM Hardware Upgrades Accessing the T30 System Board Å WARNING: Before removing the side access panel, ensure that the Thin Client is turned off and that the power cord is disconnected from the electrical outlet. To access the T30 system board: 1. Remove the security cable lock, if installed. See the security cable lock instructions for information on how to remove the lock. 2. Remove the screw 1 from the back panel next to the PCMCIA slot cover. 3.
254241-001.book Page 6 Tuesday, June 25, 2002 2:22 PM Hardware Upgrades Installing Thin Client Options There are several options available for installation on Compaq Thin Clients such as flash memory, SODIMM, PCMCIA, and security hardware (see Appendix B for security hardware). Not all Thin Clients support the same options. Visit the Compaq website at http://www.compaq.com/products/thinclients/options/index.
254241-001.book Page 7 Tuesday, June 25, 2002 2:22 PM Hardware Upgrades 4. Insert the new flash memory with the membrane circuitry facing down as shown in the following illustration. Installing optional flash memory (T20 model shown) 5. Attach the side access panel. 6. Power up the Thin Client. 7. Upgrade the Thin Client firmware if necessary. T30 Flash Memory Installation The T30 Thin Client can be upgraded with two physically different types of flash.
254241-001.book Page 8 Tuesday, June 25, 2002 2:22 PM Hardware Upgrades 4. Verify the location of pin 1 on your Flash Memory card and align it with the pin 1 marker shown on the system board. 5. Insert the new flash memory as shown in the following two illustrations. Type One Type Two 6. Attach the side access panel. 7. Power up the Thin Client. 8. Upgrade the Thin Client firmware if necessary.
254241-001.book Page 9 Tuesday, June 25, 2002 2:22 PM Hardware Upgrades SODIMM Installation If your Thin Client can be upgraded with optional SODIMM memory, use the following instructions for an overview of this procedure. Ä CAUTION: If necessary, back up any data before continuing the installation. to following these instructions, follow the instructions that ✎ Inareaddition applicable to your specific Thin Client option. 1.
254241-001.book Page 10 Tuesday, June 25, 2002 2:22 PM Hardware Upgrades PCMCIA Wireless Card Installation If your Thin Client supports an optional PCMCIA wireless card, follow the Thin Client-related instructions included in the Compaq option kit. Compaq also supports several third-party wireless cards. Visit http://www.compaq.com\support\thinclients for installation instructions.
4241-001.book Page 11 Tuesday, June 25, 2002 2:22 PM Hardware Upgrades Accessing the T30 PCMCIA Slot To access the T30 PCMCIA slot, perform the following: 1. Remove the screw 1 as shown in the following illustration. screw must be removed in order to pry open the PCMCIA slot ✎ This cover. 2. Remove the slot cover 2 by prying it open with your fingers or a small flathead screwdriver until it pops loose.
254241-001.book Page 1 Tuesday, June 25, 2002 2:22 PM A Specifications Compaq Thin Client T1010 Dimensions Height Width Depth 8.9 in 3.9 in 6.9 in 22.6 cm 9.9 cm 17.5 cm 12.5 lb 5.5 kg 32° to 104° F 14° to 140° F 0° to 40° C -10° to 60° C Relative Humidity (non-condensing) 20–80% 20–80% Maximum Altitude (unpressurized) Operating Nonoperating 10,000 ft 40,000 ft 3048 m 12192 m 90–264 VAC 47–63 Hz 90–264 VAC 47–63 Hz Power Output (maximum) 20 W 20 W Rated Input Current (maximum) 4.0 A 4.
254241-001.book Page 2 Tuesday, June 25, 2002 2:22 PM Specifications Compaq Evo Thin Client T20 Dimensions Height Width Depth 8.4 in 3.6 in 7.7 in 21.3 cm 9.1 cm 19.5 cm Approximate Weight 3.0 lb 1.
254241-001.book Page 3 Tuesday, June 25, 2002 2:22 PM Specifications Compaq Evo Thin Client T30 Dimensions Height Width Width (foot/base) Depth 10.2 in 2.7 in 4.6 in 8.5 in 26.0 cm 7.0 cm 11.75 cm 21.6 cm Approximate Weight 4.6 lb 2.
254241-001.book Page 1 Tuesday, June 25, 2002 2:22 PM B Security Provisions Securing the Thin Client The T20 and T30 Thin Clients are designed or can be set up to accept a security cable lock. See the following sections for instructions on securing your specific Thin Client. Securing a T20 Thin Client The T20 Thin Client can be secured in two ways: ■ An optional bracket and cable lock can be added. ■ The unit can be secured to a tabletop or counter.
254241-001.book Page 2 Tuesday, June 25, 2002 2:22 PM Security Provisions Securing a T20 to a Tabletop or Counter The T20 Thin Client can be secured to a tabletop or workspace counter to prevent the unit from being moved. To secure the Thin Client: procedure requires you to remove the base screws from the ✎ This T20 Thin Client and replace two of them with longer screws. Before beginning the procedure, locate two screws of the same thread as the screws you are replacing.
254241-001.book Page 3 Tuesday, June 25, 2002 2:22 PM Security Provisions 3. Attach the base back to the Thin Client using only the two screws that will not be used in securing the unit to the table. 4. Using the two new screws (not included), attach the unit to the tabletop or counter as shown in the following illustration. Attaching the T20 to a tabletop Securing a T30 Thin Client with a Cable Lock The rear of the T30 Thin Client is designed with a built-in cable lock slot.
254241-001.book Page 1 Tuesday, June 25, 2002 2:22 PM C Electrostatic Discharge A discharge of static electricity from a finger or other conductor may damage system boards or other static-sensitive devices. This type of damage may reduce the life expectancy of the device. Preventing Electrostatic Damage To prevent electrostatic damage, observe the following precautions: ■ Avoid hand contact by transporting and storing products in static-safe containers.
254241-001.book Page 2 Tuesday, June 25, 2002 2:22 PM Electrostatic Discharge Grounding Methods There are several methods for grounding. Use one or more of the following methods when handling or installing electrostatic-sensitive parts: ■ Use a wrist strap connected by a ground cord to a grounded Thin Client chassis. Wrist straps are flexible straps with a minimum of 1 megohm +/- 10 percent resistance in the ground cords. To provide proper grounding, wear the strap snug against the skin.
254241-001.book Page 1 Tuesday, June 25, 2002 2:22 PM D Routine Thin Client Care and Shipping Preparation Routine Thin Client Care Follow these suggestions to take care of your Thin Client: ■ Operate the Thin Client on a sturdy, level surface. Leave a 3-inch (7.6-cm) clearance around the air vents to permit the required airflow. ■ Never operate the Thin Client with the outside panel removed. ■ Never restrict the airflow into the Thin Client by blocking the vents or air intake.
254241-001.book Page 2 Tuesday, June 25, 2002 2:22 PM Routine Thin Client Care and Shipping Preparation Shipping Preparation Follow these suggestions when preparing to ship your Thin Client: 1. Turn off the Thin Client and external devices. 2. Disconnect the power cord from the electrical outlet, then from the Thin Client. 3. Disconnect the system components and external devices from their power sources, then from the Thin Client. 4.
