Illustrated Parts & Service Map HP EliteOne 800 G1 All-in-One

HP EliteOne 800 G1 All-in-One 723290-002 page 2
Standard and Optional Boards
Misc Boards
1 Webcam for use in non-touchscreen models 732510-001
* Webcam for use touchscreen models 736499-001
2 Converter board 732493-001
3 AMD Radeon HD 7650A 2-GB MXM discrete graphics board 708866-001
4 HP WLAN 802.11 a/g/n, 2x2 701398-001
* HP WLAN 802.11 a/b/g/n, 2x2 695915-001
5 Power button board 732490-001
6 Near field communication (NFC) NXP controller (use with NFC assembly
kit, spare part number 732502-001)
732503-001
* Sensor board assembly 733486-001
System Boards**
* System board for use in models without Windows 8 700624-001
* System board for use in models with Windows Standard 700624-501
* System board for use in models with Windows Professional 700624-601
* System board for use in models with NetClone 727718-001
* System board (C2) for use in models without Windows 8 739680-001
* System board (C2) for use in models with Windows Standard 739680-501
* System board (C2) for use in models with Windows Professional 739680-601
Memory Modules
*8-GB
689374-001
*4-GB
689373-001
*2-GB
689372-001
Processors (include thermal material)
* Intel Core i7-4770s, 3.1 GHz, 8-MB L3 cache 732507-001
* Intel Core i5-4670s, 3.1 GHz, 6-MB L3 cache 732506-001
* Intel Core i5-4570s, 2.9 GHz, 6-MB L3 cache 732505-001
* Not shown
** System boards labeled as “C2” must be replaced with “C2” system boards. If the system
board is not labeled as “C2”, use the default spare part number (700624-xx1)
Diagnostic LEDs
LED Color LED Activity State/Message
Power White On Computer on
Power White 1 blink every 2 seconds Normal Suspend Mode
Power Red 1 blink every second followed
by a 2 second pause
CPU thermal shutdown
Power Red 3 blinks, 1 blink every second
followed by a 2 second pause
Processor not installed
Power Red 4 blinks, 1 blink every second
followed by a 2 second pause
Power failure (power supply overload)
Power Red 5 blinks, 1 blink every second
followed by a 2 second pause
Pre-video memory error
Power Red 6 blinks, 1 blink every second
followed by a 2 second pause
Pre-video graphics error
Power Red 7 blinks, 1 blink every second
followed by a 2 second pause
System board failure (ROM)
Power Red 8 blinks, 1 blink every second
followed by a 2 second pause
Invalid ROM based on Checksum
Power Red 9 blinks, 1 blink every second
followed by a 2 second pause
System powers on but is unable to
boot
Power Red 11 blinks, 1 blink every sec-
ond followed by a 2 second
pause
Current processor does not support a
feature previously enabled.
Power Red 12 blinks, 1 blink every sec-
ond followed by a 2 second
pause
MXM thermal shutdown
none none System does not power on
and LEDs are not flashing
System unable to power on
Miscellaneous Parts
1 Heat sink for use with graphics board 733488-001
2 Heat sink for use with the processor 733487-001
3 Card reader 732504-001
4 Fan/blower 733489-001
5 Speakers (left and right) 733514-001
6 Mylar cover (power button board) 733513-001
7 Optical drive latch 733509-001
* HP ultraslim keyed cable lock 703372-001
* Optical drive insert 733508-001
* Mouse, PS2, optical 674315-001
* Mouse, washable 724795-001
* Mouse, wireless 674317-001
* Mouse, USB, optical 674316-001
* Mouse, USB, laser 674318-001
* HP Business Digital Headset 642738-001
* Assembly kit for non-touchscreen models without a webcam (includes
webcam cover for bezel)
733510-001
* Assembly kit for touchscreen models without a webcam (includes web-
cam cover for bezel)
733511-001
* Antenna kit 733499-001
* NFC assembly kit (holder, cable, antenna) for use with NFC controller,
spare part number 732503-001
733512-001
*Not shown
Common POST Error Messages
Screen Message Probable Cause Recommended Action
101-Option ROM Error System ROM checksum
error.
1. Verify ROM, reflash if required
2. Clear CMOS memory, reboot
3. Replace system board
103-System Board
Failure
DMA, timers 1. Clear CMOS memory.
2. Replace system board.
164-Memory Size Error
and
201-Memory Error
Incorrect memory configu-
ration
1. Run Setup (F10).
2. Check DIMMs for proper
seating, type, compatibility.
3. Remove DIMMs singularly and
reboot to isolate faulty DIMM.
4. Replace system board.
214-DIMM Configuration
Warning
Populated DIMM configura-
tion is not optimized
1. Check DIMMs for proper
seating, type, compatibility.
2. Rearrange the DIMMs so that
each channel has the same
amount of memory.
301-, 304-Keyboard error Keyboard failure. Check kybd connection or keys.
Check connector for bent or miss-
ing pins. Replace kybd. If 304,
possible system board problem.
501-Display Adapter Fail-
ure
Graphics display controller. 1. Reseat graphics card.
2. Clear CMOS.
3. Replace graphics card.
1720-SMART Hard Drive
Detects Imminent Failure
Hard drive is about to fail.
1. Determine if hard drive is giving
correct error message. Enter
Computer Setup and run the
Drive Protection System test
under Storage > DPS Self-test.
2. Apply hard drive firmware
patch if applicable.
3. Back up contents and replace
hard drive.