User Guide - Windows 7

Appendix A Traveling with or shipping your computer ....................................................................................... 82
Appendix B Troubleshooting ........................................................................................................................... 83
Troubleshooting resources .................................................................................................................................. 83
Resolving issues .................................................................................................................................................. 83
The computer is unable to start up ................................................................................................... 83
The computer screen is blank ........................................................................................................... 83
Software is functioning abnormally ................................................................................................. 84
The computer is on but not responding ............................................................................................ 84
The computer is unusually warm ...................................................................................................... 84
An external device is not working ..................................................................................................... 84
The wireless network connection is not working ............................................................................. 84
An optional external optical drive disc does not play ....................................................................... 85
A movie is not visible on an external display .................................................................................... 85
The process of burning an optional external optical drive disc does not begin, or it stops
before completion ............................................................................................................................. 86
Appendix C Electrostatic discharge .................................................................................................................. 87
Index ............................................................................................................................................................. 88
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