HP ENVY Notebook Intel Models 17-n100 17-n199 3D camera Models 17-r100 17-r199 (worldwide) 3D camera Models m7-r100 m7-r199 (North America) - Maintenance and Service Guide

Table Of Contents
System Recovery—Reinstalls the original operating system, and then congures the settings for the
programs that were installed at the factory.
Minimized Image Recovery (select models only)—Reinstalls the operating system and all hardware-
related drivers and software, but not other software applications.
Factory Reset—Restores the computer to its original factory state by deleting all information from the
hard drive and re-creating the partitions. Then it reinstalls the operating system and the software that
was installed at the factory.
The HP Recovery partition (select models only) allows System Recovery and, on select models, Minimized
Image Recovery.
Using the HP Recovery partition (select models only)
The HP Recovery partition allows you to perform a system recovery or, on select models, minimized image
recovery without the need for recovery discs or a recovery USB ash drive. This type of recovery can be used
only if the hard drive is still working.
To start HP Recovery Manager from the HP Recovery partition:
1. From the Start screen, type recovery, select HP Recovery Manager, and then select HP Recovery
Environment.
- or-
Press
f11 while the computer boots, or press and hold f11 as you press the power button.
2. Select
Troubleshoot from the boot options menu.
3
. Select Recovery Manager, and then follow the on-screen instructions.
Using HP Recovery media to recover
You can use HP Recovery media to recover the original system. This method can be used if your system does
no
t have an HP Recovery partition or if the hard drive is not working properly.
1
. If possible, back up all personal les.
2
. Insert the HP Recovery media, and then restart the computer.
NOTE: If the computer does not automatically restart in HP Recovery Manager, change the computer
boo
t order. See
Changing the computer boot order on page 92.
3
. Follow the on-screen instructions.
Changing the computer boot order
If your computer does not restart in HP Recovery Manager, you can change the computer boot order, which is
the or
der of devices listed in BIOS where the computer looks for startup information. You can change the
selection to an optical drive or a USB ash drive.
To change the boot order:
1
. Insert the HP Recovery media.
2
. Start Computer Setup:
Turn on or restart the computer, quickly press esc, and then press f9 for boot options.
3. Select the optical drive or USB ash
drive from which you want to boot.
4. Follow the on-screen instructions.
92 Chapter 13 Backing up, restoring, and recovering in Windows 8.1