HP ENVY Notebook Intel Models 17-n100 17-n199 3D camera Models 17-r100 17-r199 (worldwide) 3D camera Models m7-r100 m7-r199 (North America) - Maintenance and Service Guide
Table Of Contents
- Product description
- External component identification
- Illustrated parts catalog
- Removal and replacement procedures preliminary requirements
- Removal and replacement procedures for Customer Self-Repair parts
- Removal and replacement procedures for Authorized Service Provider parts
- Component replacement procedures
- Bottom cover
- Hard drive
- WLAN module
- Memory module
- USB board
- Fan
- Heat sink
- RTC battery
- Speakers (front)
- Subwoofer
- System board
- Solid State Drive
- Speaker (rear)
- LID board
- TouchPad assembly
- Fingerprint reader board (select products only)
- Power connector cable
- Display assembly – touch screen
- Display assembly – non-touch screen
- Component replacement procedures
- Computer Setup (BIOS), TPM, and HP Sure Start – Windows 10
- Using Setup Utility (BIOS) in Windows 8.1
- Using Setup Utility (BIOS) in Windows 7
- HP PC Hardware Diagnostics (UEFI) – Windows 10
- Using HP PC Hardware Diagnostics (UEFI) in Windows 8.1
- Backup and recovery – Windows 10
- Backing up, restoring, and recovering in Windows 8.1
- Backing up, restoring, and recovering in Windows 7
- Ubuntu Linux – Backing up, restoring, and recovering
- Specifications
- Power cord set requirements
- Recycling
- Index

Cables and connectors
CAUTION: When servicing the computer, be sure that cables are placed in their proper locations during the
reassembly process. Improper cable placement can damage the computer.
Cables must be handled with extreme care to avoid damage. Apply only the tension required to unseat or seat
the cables during removal and insertion. Handle cables by the connector whenever possible. In all cases, avoid
bending, twisting, or tearing cables. Be sure that cables are routed in such a way that they cannot be caught
or snagged by parts being removed or replaced. Handle ex cables with extreme care; these cables tear
easily.
Drive handling
CAUTION: Drives are fragile components that must be handled with care. To prevent damage to the
computer, damage to a drive, or loss of information, observe these precautions:
Before removing or inserting a hard drive, shut down the computer. If you are unsure whether the computer is
o or in Hibernation, turn the computer on, and then shut it down through the operating system.
Before handling a drive, be sure that you are discharged of static electricity. While handling a drive, avoid
touching the connector.
Before removing a diskette drive or optical drive, be sure that a diskette or disc is not in the drive and be sure
that the optical drive tray is closed.
Handle drives on surfaces covered with at least one inch of shock-proof foam.
Avoid dropping drives from any height onto any surface.
After removing a hard drive, an optical drive, or a diskette drive, place it in a static-proof bag.
Avoid exposing an internal hard drive to products that have magnetic elds, such as monitors or speakers.
Avoid exposing a drive to temperature extremes or liquids.
If a drive must be mailed, place the drive in a bubble pack mailer or other suitable form of protective
packaging and label the package “FRAGILE.”
Grounding guidelines
Electrostatic discharge damage
Electronic components are sensitive to electrostatic discharge (ESD). Circuitry design and structure determine
the degree of sensitivity. Networks built into many integrated circuits provide some protection, but in many
cases, ESD contains enough power to alter device parameters or melt silicon junctions.
A discharge of static electricity from a nger or other conductor can destroy static-sensitive devices or
microcircuitry. Even if the spark is neither felt nor heard, damage may have occurred.
An electronic device exposed to ESD may not be aected at all and can work perfectly throughout a normal
cycle. Or the device may function normally for a while, then degrade in the internal layers, reducing its life
expectancy.
Grounding guidelines 23










