HP ENVY Notebook Intel Models 17-n100 17-n199 3D camera Models 17-r100 17-r199 (worldwide) 3D camera Models m7-r100 m7-r199 (North America) - Maintenance and Service Guide
Table Of Contents
- Product description
- External component identification
- Illustrated parts catalog
- Removal and replacement procedures preliminary requirements
- Removal and replacement procedures for Customer Self-Repair parts
- Removal and replacement procedures for Authorized Service Provider parts
- Component replacement procedures
- Bottom cover
- Hard drive
- WLAN module
- Memory module
- USB board
- Fan
- Heat sink
- RTC battery
- Speakers (front)
- Subwoofer
- System board
- Solid State Drive
- Speaker (rear)
- LID board
- TouchPad assembly
- Fingerprint reader board (select products only)
- Power connector cable
- Display assembly – touch screen
- Display assembly – non-touch screen
- Component replacement procedures
- Computer Setup (BIOS), TPM, and HP Sure Start – Windows 10
- Using Setup Utility (BIOS) in Windows 8.1
- Using Setup Utility (BIOS) in Windows 7
- HP PC Hardware Diagnostics (UEFI) – Windows 10
- Using HP PC Hardware Diagnostics (UEFI) in Windows 8.1
- Backup and recovery – Windows 10
- Backing up, restoring, and recovering in Windows 8.1
- Backing up, restoring, and recovering in Windows 7
- Ubuntu Linux – Backing up, restoring, and recovering
- Specifications
- Power cord set requirements
- Recycling
- Index

CAUTION: To prevent damage to the computer when you are removing or installing internal components,
observe these precautions:
Keep components in their electrostatic-safe containers until you are ready to install them.
Before touching an electronic component, discharge static electricity by using the guidelines described in this
section.
Avoid touching pins, leads, and circuitry. Handle electronic components as little as possible.
If you remove a component, place it in an electrostatic-safe container.
The following table shows how humidity aects the electrostatic voltage levels generated by dierent
activities.
CAUTION: A product can be degraded by as little as 700 V.
Typical electrostatic voltage levels
Relative humidity
Event 10% 40% 55%
Walking across carpet 35,000 V 15,000 V 7,500 V
Walking across vinyl oor 12,000 V 5,000 V 3,000 V
Motions of bench worker 6,000 V 800 V 400 V
Removing DIPS from plastic tube 2,000 V 700 V 400 V
Removing DIPS from vinyl tray 11,500 V 4,000 V 2,000 V
Removing DIPS from Styrofoam 14,500 V 5,000 V 3,500 V
Removing bubble pack from PCB 26,500 V 20,000 V 7,000 V
Packing PCBs in foam-lined box 21,000 V 11,000 V 5,000 V
24 Chapter 4 Removal and replacement procedures preliminary requirements










