HP ENVY Notebook Intel Models 17-n100 17-n199 3D camera Models 17-r100 17-r199 (worldwide) 3D camera Models m7-r100 m7-r199 (North America) - Maintenance and Service Guide
Table Of Contents
- Product description
- External component identification
- Illustrated parts catalog
- Removal and replacement procedures preliminary requirements
- Removal and replacement procedures for Customer Self-Repair parts
- Removal and replacement procedures for Authorized Service Provider parts
- Component replacement procedures
- Bottom cover
- Hard drive
- WLAN module
- Memory module
- USB board
- Fan
- Heat sink
- RTC battery
- Speakers (front)
- Subwoofer
- System board
- Solid State Drive
- Speaker (rear)
- LID board
- TouchPad assembly
- Fingerprint reader board (select products only)
- Power connector cable
- Display assembly – touch screen
- Display assembly – non-touch screen
- Component replacement procedures
- Computer Setup (BIOS), TPM, and HP Sure Start – Windows 10
- Using Setup Utility (BIOS) in Windows 8.1
- Using Setup Utility (BIOS) in Windows 7
- HP PC Hardware Diagnostics (UEFI) – Windows 10
- Using HP PC Hardware Diagnostics (UEFI) in Windows 8.1
- Backup and recovery – Windows 10
- Backing up, restoring, and recovering in Windows 8.1
- Backing up, restoring, and recovering in Windows 7
- Ubuntu Linux – Backing up, restoring, and recovering
- Specifications
- Power cord set requirements
- Recycling
- Index
10 HP PC Hardware Diagnostics (UEFI) –
Windows 10
HP PC Hardware Diagnostics is a Unied Extensible Firmware Interface (UEFI) that allows you to run diagnostic
tests to determine whether the computer hardware is functioning properly. The tool runs outside
the operating system so that it can isolate hardware failures from issues that are caused by the operating
system or other software components.
NOTE: To start BIOS on a convertible computer, your computer must be in notebook mode and you must use
the keyboard attached to your tablet. The on-screen keyboard, which displays in tablet mode, cannot access
BIOS.
To start HP PC Hardware Diagnostics UEFI:
1. Start BIOS:
●
Computers or tablets with keyboards:
▲ Turn on or restart the computer, quickly press esc.
●
Tablets without keyboards:
▲ Turn on or restart the tablet, and then quickly hold down the volume down button.
‒ or –
Turn on or restart the tablet, and then quickly hold down the Windows button.
2. Press or tap f2.
The BIOS searches three places for the diagnostic tools, in the following order:
a. Connected USB drive
NOTE: To download the HP PC Hardware Diagnostics (UEFI) tool to a USB drive, see Downloading
HP PC Hardware Diagnostics (UEFI) to a USB device on page 80.
b. Hard drive
c. BIOS
3. When the diagnostic tool opens, select the type of diagnostic test you want to run, and then follow
the on-screen instructions. On a tablet, press the volume down button to stop a diagnostic test.
NOTE: If you need to stop a diagnostic test on computers or tablets with a keyboard, press esc.
79