HP ENVY Notebook Intel Models 17-n100 17-n199 3D camera Models 17-r100 17-r199 (worldwide) 3D camera Models m7-r100 m7-r199 (North America) - Maintenance and Service Guide
Table Of Contents
- Product description
- External component identification
- Illustrated parts catalog
- Removal and replacement procedures preliminary requirements
- Removal and replacement procedures for Customer Self-Repair parts
- Removal and replacement procedures for Authorized Service Provider parts
- Component replacement procedures
- Bottom cover
- Hard drive
- WLAN module
- Memory module
- USB board
- Fan
- Heat sink
- RTC battery
- Speakers (front)
- Subwoofer
- System board
- Solid State Drive
- Speaker (rear)
- LID board
- TouchPad assembly
- Fingerprint reader board (select products only)
- Power connector cable
- Display assembly – touch screen
- Display assembly – non-touch screen
- Component replacement procedures
- Computer Setup (BIOS), TPM, and HP Sure Start – Windows 10
- Using Setup Utility (BIOS) in Windows 8.1
- Using Setup Utility (BIOS) in Windows 7
- HP PC Hardware Diagnostics (UEFI) – Windows 10
- Using HP PC Hardware Diagnostics (UEFI) in Windows 8.1
- Backup and recovery – Windows 10
- Backing up, restoring, and recovering in Windows 8.1
- Backing up, restoring, and recovering in Windows 7
- Ubuntu Linux – Backing up, restoring, and recovering
- Specifications
- Power cord set requirements
- Recycling
- Index

Recovering using HP Recovery Manager
HP Recovery Manager software allows you to recover the computer to its original factory state by using
the HP Recovery media that you either created or that you obtained from HP, or by using the HP Recovery
partition (select products only). If you have not already created recovery media, see Creating HP Recovery
media (select products only) on page 84.
What you need to know before you get started
●
HP Recovery Manager recovers only software that was installed at the factory. For software not provided
with this computer, you must either download the software from the manufacturer's website or reinstall
the software from the media provided by the manufacturer.
IMPORTANT: Recovery through HP Recovery Manager should be used as a nal attempt to correct
computer issues.
●
To use the Factory Reset option (select products only), you must use HP Recovery media. If you have not
already created recovery media, see Creating HP Recovery media (select products only) on page 84.
●
If your computer does not allow the creation of HP Recovery media or if the HP Recovery media does not
work, you can obtain recovery media for your system from support. See the Worldwide Telephone
Numbers booklet included with the computer. You can also nd contact information from
the HP website. Go to http://www.hp.com/support, select your country or region, and follow the on-
screen instructions.
IMPORTANT: HP Recovery Manager does not automatically provide backups of your personal data. Before
beginning recovery, back up any personal data you want to retain.
Using HP Recovery media, you can choose from one of the following recovery options:
NOTE: Only the options available for your computer display when you start the recovery process.
●
System Recovery—Reinstalls the original operating system, and then congures the settings for
the programs that were installed at the factory.
●
Factory Reset—Restores the computer to its original factory state by deleting all information from
the hard drive and re-creating the partitions. Then it reinstalls the operating system and the software
that was installed at the factory.
The HP Recovery partition (select products only) allows System Recovery only.
86 Chapter 12 Backup and recovery – Windows 10










