User Guide
HP company notices THE INFORMATION CONTAINED HEREIN IS SUBJECT TO CHANGE WITHOUT NOTICE. ALL RIGHTS RESERVED. REPRODUCTION, ADAPTATION, OR TRANSLATION OF THIS MATERIAL IS PROHIBITED WITHOUT PRIOR WRITTEN PERMISSION OF HP, EXCEPT AS ALLOWED UNDER THE COPYRIGHT LAWS. THE ONLY WARRANTIES FOR HP PRODUCTS AND SERVICES ARE SET FORTH IN THE EXPRESS WARRANTY STATEMENTS ACCOMPANYING SUCH PRODUCTS AND SERVICES. NOTHING HEREIN SHOULD BE CONSTRUED AS CONSTITUTING AN ADDITIONAL WARRANTY.
Table of contents 1 Get started .................................................................................................................................................... 1 Use the HP Smart app to print, copy, scan, and troubleshoot .............................................................................. 2 Open the HP printer software (Windows) .............................................................................................................. 3 2 Printer parts ...................
Print with Print Anywhere ................................................................................................................................... 42 Print using a computer ........................................................................................................................................ 43 Tips for print success ........................................................................................................................................... 47 6 Manage cartridges ..
1 ENWW Get started ● Use the HP Smart app to print, copy, scan, and troubleshoot ● Open the HP printer software (Windows) 1
Use the HP Smart app to print, copy, scan, and troubleshoot HP Smart helps you to set up, copy, scan, print, share, and manage your HP printer. You can share documents and images through email, text messages, and popular cloud and social media services (such as iCloud, Google Drive, Dropbox, and Facebook). You can also set up new HP printers, as well as monitor and order supplies. NOTE: The HP Smart app might not be available in all languages. Some features might not be available with all printer models.
Open the HP printer software (Windows) After installing the HP printer software, double-click the printer icon on the desktop or do one of the following to open the printer software: ● Windows 10: From the computer desktop, click Start, select HP from the app list, and then select the icon with the printer name. ● Windows 8.1: Click the down arrow in the lower left corner of the Start screen, and then select the printer name.
2 4 Printer parts ● Printer overview ● Buttons ● Edge lighting and status lights ● Print reports from control panel ● Quiet Mode ● Auto-Off ● Adjust printer lights and volume Chapter 2 Printer parts ENWW
Printer overview ● Top and front view ● Back view Top and front view ENWW 1 Paper-width guide 2 Control panel buttons 3 Lid / Input tray 4 Ink door 5 Cartridge latch 6 Cartridges Printer overview 5
Back view 6 1 Power button 2 Wi-Fi button 3 Power connection Chapter 2 Printer parts ENWW
Buttons ● Control panel buttons ● Buttons on the back of the printer ● Button combinations Control panel buttons Feature Description 1 (Cancel button): When it lights up, press to stop the current operation. 2 / (Information button: On / Off): Prints out a printer information page on the current status. ● If it is blinking white, press to confirm a connection attempt from other devices. ● If it is amber (possibly blinking), it indicates an HP Instant Ink warning or error.
Button combinations Function Restore factory defaults. Enter Wi-Fi Protected Setup (WPS) Push Button mode. Enter Wi-Fi Protected Setup (WPS) PIN mode and print a page with PIN code. Turn Wi-Fi Direct on or off. 8 Chapter 2 Printer parts Button combination Instruction + With the ink door open, press and hold the Wi-Fi and Power buttons for at least three seconds. + Press and hold the Wi-Fi and Power buttons for at least three seconds.
Edge lighting and status lights ● Status lights overview ● Edge lighting Status lights overview Feature Description 1 Paper input light: When lit, it indicates a paper-related warning or error. For more information, see Printer warning or error status. 2 Ink Door button: ● Press to open the ink door. ● When lit, it indicates an ink-related warning or error. For more information, see Printer warning or error status.
Edge lighting - amber Light behavior Description Amber glows across the large light bar. There is a warning or printer error. For more information on amber Edge lighting, causes, and solutions, see Printer warning or error status. The large light bar glows amber, and then transitions to green. The printer is restored to factory defaults and will automatically restart after it is done. One small light bar glows blue. The large light bar flashes amber quickly three times.
Edge lighting - blue (continued) Light behavior Description The large light bar pulses blue, ends with one small light bar glowing blue. Wi-Fi Direct is turned on by pressing buttons from the control panel. TIP: To turn on or off Wi-Fi Direct from the printer control panel, press and hold , , and until all the buttons light up, and then press at the same time. One small light bar glows blue. The large light bar glows light blue in the center. The printer is idle and connected to a network.
Edge lighting - green Light behavior Description Green glows across the large light bar, fades out. The printer is powering on or off. Do not unplug the power cord until the printer is turned on or off. Green is pulsing in the center of the large light bar. The printer is updating firmware or is in update mode. One of the following might occur: ● The printer is downloading an update. ● An update is in progress. ● There is an update error. The printer will restart and try to update later.
Print reports from control panel NOTE: Before printing reports, press and hold (the Information button) for at least three seconds to light up all the buttons on the control panel, and then follow the instructions in the table. Printer report Printer Status Report Wireless Network Test Report and Network Configuration Page How to print Description Press and at the same time. Press and at the same time.
Quiet Mode Quiet Mode slows down printing to reduce overall noise without affecting print quality. Quiet Mode only works for printing with Better print quality on plain paper. To reduce printing noise, turn on Quiet Mode. To print at normal speed, turn Quiet Mode off. Quiet Mode is off by default. NOTE: In Quiet Mode, if you print on plain paper with the Draft or Best print quality, or if you print photos or envelopes, the printer works in the same way as when Quiet Mode is off.
Auto-Off This feature turns the printer off after 2 hours of inactivity to help reduce energy use. Auto-Off turns the printer off completely, so you must use the Power button to turn the printer back on. If your printer supports this energy-saving feature, Auto-Off is automatically enabled or disabled depending on printer capabilities and connection options. Even when Auto-Off is disabled, the printer enters Energy Save Mode after 5 minutes of inactivity to help reduce energy use.
Adjust printer lights and volume You can adjust the brightness of the printer lights and the volume of the sound effects according to your environment and needs. To adjust printer lights and volume from an Android or iOS device 16 1. Open HP Smart. For more information, see Use the HP Smart app to print, copy, scan, and troubleshoot. 2. Tap Printer Settings. 3. Find and change the settings from preferences.
3 ENWW Set up tray and load media ● Set up the output tray ● Set up the wrap ● Load media ● Change the default paper size detected by the printer ● Paper basics 17
Set up the output tray Your printer will come with an output tray or a wrap. Either of these must be set up before printing. See the following instructions for how to install the output tray. To install the output tray 18 1. Position the printer on the output tray, aligning the four corners of the printer bottom to the four little indentations of the output tray. 2. Pull the tab on the output tray. The first extension swivels out.
3. Flip open the second extension of the output tray. To close the output tray You may close the output tray if the printer is not in use. ENWW 1. Close the second extension of the ouput tray. 2. Push the tab on the output tray until the first extension swivels in.
Set up the wrap Your printer will come with an output tray or a wrap. Either of these must be set up before printing. See the following instructions for how to install the printer wrap. To set up the wrap 20 1. Open the wrap to reveal the printer and remove the printer. 2. Place the wrap on a flat surface, fully-open, and then reposition your printer down onto it. Align the four corners of the printer bottom to the four small indentations in the wrap.
Load media To load paper ENWW 1. Open the lid. 2. Slide the paper-width guides to the edges of the input tray.
22 3. Insert a stack of full-size or photo paper into the middle of the input tray with the short edge down. For photo paper, make sure the print side is up, facing out from the printer. Then slide the stack of paper down until it stops. 4. Slide the paper-width guides to the left and right edges of the full-size or photo paper until they stop at both edges.
5. Make sure to pull out the output tray or unfold the wrap, depending on your printer model. To load envelopes ENWW 1. Open the lid. 2. Slide the paper-width guides to the edges of the input tray.
24 3. Insert one or more envelopes into the middle of the input tray and slide the stack of envelopes down until it stops. The side to be printed on should face out from the printer. 4. Slide the paper-width guides to the left and right edges of the stack of envelopes until they stop at both edges.
5. ENWW Make sure to pull out the output tray or unfold the wrap, depending on your printer model.
Change the default paper size detected by the printer The printer can automatically detect whether the input tray has paper loaded and detect whether the loaded paper is large, small, or medium width. You can change the default large, medium, or small paper size detected by the printer. To change the default paper size detected by the printer from an Android or iOS device 1. Open the HP Smart app. 2. Tap Printer Settings. 3. Tap Tray and Paper, and then change the setting.
Paper basics The printer is designed to work well with most types of office paper. It is best to test a variety of print paper types before buying large quantities. Use HP paper for optimum print quality. Visit the HP website at www.hp.com for more information about HP paper. HP recommends plain papers with the ColorLok logo for printing everyday documents.
4 28 Connect your printer ● Connect using the HP Smart app ● Connect to a wireless network with a router ● Connect wirelessly without a router ● Wireless settings ● Advanced printer management tools (for wireless printers) ● Tips for setting up and using a wireless printer Chapter 4 Connect your printer ENWW
Connect using the HP Smart app To set up using the HP Smart app You can use the HP Smart app to set up the printer on your wireless network. The HP Smart app is supported on iOS, Android, and Windows devices. For information about this app, see Use the HP Smart app to print, copy, scan, and troubleshoot. 1. Make sure your computer or mobile device is connected to your wireless network and you know the Wi-Fi password of your wireless network. 2.
Connect to a wireless network with a router TIP: To print the Wireless Quick Start Guide, press and hold light up, and then press until all the buttons on the control panel again.
To use the PIN method 1. Press and hold until all the buttons on the control panel light up, and then press and hold and for at least three seconds to start WPS PIN method and print a page with a PIN code. The Edge lighting shows two small bars glowing blue and the outside edges of the large light bar pulsing blue, repeating. 2. Open the configuration utility or software for the wireless router or wireless access point, and then enter the WPS PIN.
Connect wirelessly without a router With Wi-Fi Direct, you can print wirelessly from a computer, smart phone, tablet, or other wireless-capable device—without connecting to an existing wireless network. Guidelines for using Wi-Fi Direct ● Make sure your computer or mobile device has the necessary software. If you are using a computer, make sure you have installed the HP printer software.
TIP: The Wi-Fi Direct guide provides instructions about how to use Wi-Fi Direct. To print the guide, press and hold until all the buttons light up, and then press and together. The guide may not be available in all languages. To turn Wi-Fi Direct on or off from an Android or iOS device 1. Open HP Smart. For more information, see Use the HP Smart app to print, copy, scan, and troubleshoot. 2. Tap Printer Settings. Find and tap Advanced Settings. 3.
4. From the list of available printers, choose the Wi-Fi Direct name shown such as DIRECT-**-HP Tango (where ** are the unique characters to identify your printer). Enter the Wi-Fi Direct password when prompted. 5. Print your document. To print from a wireless-capable mobile device that does not support Wi-Fi Direct Make sure you have installed a compatible printing app on your mobile device. For more information, visit the HP Mobile Printing website at www.hp.com/go/mobileprinting.
Wireless settings You can set up and manage your printer wireless connection. This includes printing information about network settings, turning the wireless function on or off, and restoring wireless settings. To turn on or off the wireless capability of the printer Press (the Wi-Fi button) on the back of the printer to turn on or off the printer wireless capabilities. ● If the printer has an active connection to a wireless network, the large bar of the Edge lighting glows light blue in the center.
Advanced printer management tools (for wireless printers) When the printer is connected to a network, you can use the embedded web server (EWS) to view status information, change settings, and manage the printer from your computer. NOTE: You can open and use the EWS without being connected to the Internet. However, some features are not available. NOTE: To view or change some settings, you might need a password.
You can configure your browser to accept all cookies, or you can configure it to alert you every time a cookie is offered, which allows you to decide which cookies to accept or refuse. You can also use your browser to remove unwanted cookies.
Tips for setting up and using a wireless printer Use the following tips to set up and use a wireless printer: ● When setting up the wireless networked printer using a computer, make sure: – Your wireless router or access point is powered on. – You computer is connected to a wireless network (not using an Ethernet cable). – The printer is in the AWC setup mode. The printer searches for wireless routers, then lists the detected network names on the computer.
5 ENWW Print ● Print using the HP Smart app ● Print with mobile devices ● Print with Print Anywhere ● Print using a computer ● Tips for print success 39
Print using the HP Smart app This section provides basic instructions for using the HP Smart app to print from your Android, iOS, or Windows 10 device. For more information about using the HP Smart app, go to: ● iOS/Android: www.hp.com/go/hpsmart-help ● Windows 10: www.hp.com/go/hpsmartwin-help To print from an Android or iOS device 1. Make sure you have loaded paper in the input tray. For more information, see Load media. 2. Open the HP Smart app. 3.
Print with mobile devices Print from mobile devices You can print documents and photos directly from your mobile devices, including iOS, Android, Windows Mobile, Chromebook and Amazon Kindle. NOTE: You can also use the HP Smart app to print from mobile devices. For more information, see Print using the HP Smart app. To print from mobile devices 1. Make sure your printer is connected to the same network as your mobile device.
Print with Print Anywhere Print Anywhere is a free service from HP that allows you to use the HP Smart app with your HP Connected account to print remotely using cellular data or a remote Wi-Fi connection. With Print Anywhere, you can print to your HP web-connected printer anytime, from any location. Click here to go online for more information. Before you can use Print Anywhere, make sure the printer is connected to an active network providing Internet access. To print a document using Print Anywhere 1.
Print using a computer ● Print documents ● Print photos ● Print envelopes ● Print using the maximum dpi ● Print using a Mac desktop or laptop Print documents Before printing documents, make sure you have paper loaded in the input tray and the output tray is open. For more information about loading paper, see Load media. To print a document (Windows) 1. From your software, select Print. 2. Make sure your printer is selected. 3. Click the button that opens the Properties dialog box.
● On the Layout tab, select Portrait or Landscape orientation, and then select an appropriate flipping paper option from the Print on Both Sides Manually drop-down list. ● On the Paper/Quality tab, select the appropriate paper type from the Media drop-down list in the Tray Selection area, select the appropriate print quality in the Quality Settings area, and then select the appropriate color in the Color area. ● Click Advanced to select the appropriate paper size from the Paper Size drop-down list.
NOTE: After the printing is finished, remove unused photo paper from the input tray. Store the photo paper so it does not start to curl, which could reduce the quality of your printout. Print envelopes Before printing envelopes, make sure you have envelopes loaded in the input tray and the output tray is open. You can load one or more envelopes into the input tray. Do not use shiny or embossed envelopes or envelopes that have clasps or windows. For more information about loading envelopes, see Load media.
● Click Paper/Quality tab. From the Media drop-down list, select the appropriate paper type. ● Click the Advanced button. Select the appropriate paper size from the Paper Size drop-down list. Select Max DPI Enabled from the Print Quality drop-down list. Then click OK to close the Advanced Options dialog box. NOTE: Not all paper types support maximum dpi. You will see an alert icon beside the option if the selected paper type in the Media drop-down list does not support it.
Tips for print success ● Ink tips ● Paper loading tips ● Printer settings tips To print successfully, the HP cartridges should be functioning properly with sufficient ink, the paper should be loaded correctly, and the printer should have the appropriate settings. Ink tips ● Use original HP cartridges. ● Install both the black and tri-color cartridges correctly. For more information, see Replace cartridges. ● Check the estimated ink levels in the cartridges to make sure there is sufficient ink.
● ● – Paper Size: Select the paper size you loaded in the input tray. – Media: Select the paper type you are using. To understand color or black and white settings: – Color: Uses ink from all cartridges for full color prints. – Black & White or Black Ink Only: Uses the black ink only for normal or lower quality black and white prints.
6 Manage cartridges This section contains the following topics: ENWW ● Check estimated ink levels ● Order ink supplies ● HP Instant Ink ● Replace cartridges ● Use single cartridge mode ● Cartridge warranty information ● Tips for working with cartridges 49
Check estimated ink levels You can easily check the ink supply level to determine how soon you might need to replace a cartridge. The ink supply level shows an estimate of the amount of ink remaining in the cartridges. NOTE: ● If you have installed a refilled or remanufactured cartridge, or a cartridge that has been used in another printer, the ink level indicator might be inaccurate or unavailable. ● Ink level warnings and indicators provide estimates for planning purposes only.
Order ink supplies Before ordering cartridges, locate the correct cartridge number. To locate the cartridge number on the printer ● The cartridge number is located inside the ink door. To locate the cartridge number from the HP Smart app ● Open HP Smart. Click or tap Printer Settings, and then click or tap Supported Cartridges. To order original HP supplies for the printer, go to www.hp.com/buy/supplies .
HP Instant Ink Your printer is eligible for the HP Instant Ink replacement service, which can reduce your printing costs and save you time. After you enroll in the service, your printer automatically keeps track of your ink levels and orders more ink for you when the ink is running low. HP ships the new cartridges straight to your door before your ink runs out, so you'll always have ink on hand when you need it.
Replace cartridges To replace the cartridges 1. Check that power is on. 2. Remove the cartridge. 3. a. Press the Ink Door button to open the ink door. b. Open the cartridge latch as shown and gently remove the cartridge from its slot. Insert a new cartridge. a. ENWW Remove the cartridge from the packaging.
b. Remove the plastic tape using the pull tab. NOTE: Do not touch the electrical contacts on the cartridge. 54 c. Insert the cartridge into the slot, and then squeeze the front of the cartridge and the back edge of the cartridge latch together, as shown, until the cartridge snaps into place. d. Close the ink door.
Use single cartridge mode Use the single cartridge mode to operate the printer with only one cartridge. The single cartridge mode is initiated when one of the following occurs. ● There is only one cartridge installed in the carriage. ● A cartridge is removed from the carriage if there are two cartridges installed previously.
Cartridge warranty information The HP cartridge warranty is applicable when the cartridge is used in its designated HP printing device. This warranty does not cover HP cartridges that have been refilled, remanufactured, refurbished, misused, or tampered with. During the warranty period, the cartridge is covered as long as the HP ink is not depleted and the end of warranty date has not been reached.
Tips for working with cartridges Use the following tips to work with cartridges: ENWW ● To protect the cartridges from drying out, always turn the printer off using the Power button. ● Do not open or untape cartridges until you are ready to install them. Leaving tape on the cartridges reduces ink evaporation. ● Insert the cartridges into the correct slots. Match the color of each cartridge to the color of the cartridge latch. Make sure the cartridges snap into place.
7 Copy and scan using HP Smart You can use the HP Smart app to copy and scan documents or photos using your device camera. HP Smart includes editing tools that allow you to adjust the scanned image before saving, sharing, or printing. You can print, save your scans locally or in cloud storage, and share them via email, SMS, Facebook, Instagram, etc. To copy and scan with HP Smart, follow the instructions provided in the appropriate section below, depending on the type of device you are using.
Copy and scan from an Android or iOS device To copy from an Android or iOS device 1. Open the HP Smart app. 2. Tap the Plus icon if you need to change to a different printer, or add a new printer. 3. Tap Copy. The built-in camera will open. 4. Put a document or photo in front of the camera, select a size option to help identifying the size of the original, and then tap the round button at the bottom of the screen to take a picture.
Scan from a Windows 10 device To scan a document or photo using the device camera If your device has a camera, you can use the HP Smart app to scan a printed document or photo with the device camera. You can then use HP Smart to edit, save, print or share the image. 1. Open HP Smart. For more information, see Use the HP Smart app to print, copy, scan, and troubleshoot. 2. Select Scan, and then select Camera. 3.
8 Solve a problem This section contains the following topics: ENWW ● Get help from the HP Smart app ● Get help with HP online troubleshooting ● Get help in this guide ● HP support 61
Get help from the HP Smart app The HP Smart app provides alerts for printer issues (jams and other problems), links to help content, and options to contact support for additional assistance.
Get help with HP online troubleshooting You can use an HP online troubleshooting tool to solve your printer issues. Use the table below to identify your problem and click the appropriate link. NOTE: The HP online troubleshooting tools may not be available in all languages. Online troubleshooting tool Use this tool to learn how to: Troubleshoot paper jam issues Clear jammed paper from the printer and resolve paper or paper feed issues.
Get help in this guide This section contains the following topics: ● Jams and paper-feed issues ● Cartridge issues ● Printing issues ● Network and connection issues ● Printer hardware issues ● Printer warning or error status Jams and paper-feed issues What do you want to do? ● Clear a paper jam ● Learn how to avoid paper jams ● Solve paper-feed problems Clear a paper jam NOTE: Paper jams can occur in several areas. Clear paper jam from the input tray first.
To clear a paper jam from the output tray 1. Remove all the paper from the output tray, including both loose and jammed paper. 2. Use a flashlight to check for any jammed paper or foreign objects in the paper path and remove them. To avoid tearing any whole sheets of paper, gently pull the paper with both hands. To clear a paper jam from the cartridge access area 1. Press (the Cancel button) to try to clear the jam automatically.
5. Use a flashlight to check for any jammed paper or foreign objects in the cartridge access area and remove them. To avoid tearing any whole sheets of paper, gently pull the paper with both hands. 6. If the carriage is in the center of the printer, slide it to the right, and then remove any paper or objects blocking the carriage path. 7. Close the ink door. 8. Reconnect the power cord to the rear of the printer, and then press (the Power button) to turn on the printer.
Learn how to avoid paper jams To help avoid paper jams, follow these guidelines. ● Do not overfill the input tray. ● Remove printed papers from the output tray frequently. ● Ensure that paper loaded in the input tray lays flat, and the edges are not bent or torn. ● Do not combine different paper types and paper sizes in the input tray; the entire stack of paper in the input tray must be the same size and type. ● Adjust the paper-width guides in the input tray to fit snugly against all paper.
Identify whether a cartridge has a problem If a cartridge has a problem, you might get a cartridge problem message from the printer software or the HP Smart app, or the Ink Door button lights up. To identify whether a specific cartridge has a problem, open the ink door, and then check the ink cartridge light. If it lights up or is blinking, the corresponded cartridge has an issue. For more information on cause and solution, see Printer warning or error status.
5. Clean the cartridge contacts and printer contacts. a. Hold the cartridge by its sides with the bottom pointing up and locate the electrical contacts on the cartridge. The electrical contacts are the small gold-colored dots on the cartridge. b. Wipe only the contacts with a dry swab or lint-free cloth. CAUTION: Be careful to wipe only the contacts, and do not smear any of the ink or other debris elsewhere on the cartridge. c. On the inside of the printer, locate the contacts for the cartridge.
● Fix problems with page not printing (unable to print) ● Fix print quality issues Fix problems with page not printing (unable to print) To resolve print issues (Windows) Make sure that the printer is turned on and that there is paper in the input tray. If you are still unable to print, try the following in order: 1. Check for error messages from the printer software and resolve them by following the onscreen instructions. 2.
5. c. If the wrong printer is set as the default printer, right-click the correct printer and select Set as Default Printer. d. Try using your printer again. Restart the print spooler. To restart the print spooler a. Depending upon your operating system, do one of the following: Windows 10 i. From the Windows Start menu, select Windows Administrative Tools from the app list, and then select Services. ii. Right-click the Print Spooler, and then click Properties. iii.
6. Restart the computer. 7. Clear the print queue. To clear the print queue a. Depending upon your operating system, do one of the following: ● Windows 10: From the Windows Start menu, select Windows System from the app list, select Control Panel, and then click View devices and printers under Hardware and Sound. ● Windows 8.
To align the cartridges a. Load letter or A4 unused plain white paper into the input tray. b. Open the printer software. For more information, see Open the HP printer software (Windows). c. In the printer software, click Print and then click Maintain Your Printer to access the printer toolbox. The printer toolbox appears. d. Click Align Cartridges on the Device Services tab. The printer prints an alignment page. e. 6. Follow the onscreen instructions to align the cartridges.
To clean the cartridges a. Load letter or A4 unused plain white paper into the input tray. b. Open the printer software. For more information, see Open the HP printer software (Windows). c. In the printer software, click Print and then click Maintain Your Printer to access the printer toolbox. d. Click Clean Cartridges on the Device Services tab. Follow the onscreen instructions.
Fix Wi-Fi Direct connection 1. Make sure that Wi-Fi Direct is on. If it is off, press and hold (the Information button) for at least three seconds to turn on all the button lights, and then press and hold 2. , , and together. From your wireless computer or mobile device, search for and connect to the Wi-Fi Direct name of your printer. If you are using a mobile device that does not support Wi-Fi Direct, make sure you have installed a compatible printing app.
Printer warning or error status NOTE: The HP Smart app provides detailed information for printer warnings and errors. Open the app and check the printer status, and then follow the onscreen instructions to fix the issue. Then check the following for additional assistance if needed.
Paper error status Light behavior Edge lighting Paper input light Amber across the large light bar Blinking Cause and Solution On Off The printer receives a printing job, starts feeding paper, and detects that the paper width for the printing job is bigger than the width of the loaded paper. Press (the Cancel button) to cancel the printing job and eject paper. To avoid the paper size mismatch problem, do one of the following before printing.
Ink error status Light behavior Edge lighting Ink Door button Ink cartridge light Amber across the large light bar Blinking On for the cartridge with issue Cause and Solution On On One of the following might have occurred. ● A counterfeit or previously used cartridge is installed. ● The corresponding cartridge is very low on ink. Try the following solutions to solve the problem. ● If the corresponding cartridge is newly installed, it might be counterfeit or previously used.
HP support For the latest product updates and support information, visit the product support website at www.support.hp.com. HP online support provides a variety of options for help with your printer: Get software and drivers: Download software, drivers, and firmware you need for the printer. Ask the community: Join the community forums to find solutions, ask questions, and share tips. HP Diagnostics Solutions: Use HP online tools to detect your printer and find recommended solutions.
● Product number (located inside the ink door) ● Serial number (located on the back or bottom of the printer) Register printer By taking just a few minutes to register, you can enjoy quicker service, more efficient support, and product support alerts. If you did not register your printer while installing the software, you can register now at http://www.register.hp.com. Additional warranty options Extended service plans are available for the printer at additional costs. Go to www.support.hp.
9 HP EcoSolutions (HP and the Environment) HP is committed to helping you optimize your environmental footprint and empowering you to print responsibly—at home or in the office. For more detailed information about environmental guidelines that HP follows during the manufacturing process, see Environmental product stewardship program. For more information about HP's environmental initiatives, visit www.hp.com/ecosolutions.
Energy Save Mode Power usage is reduced while in Energy Save Mode. After initial setup of printer, the printer will enter Energy Save Mode after 5 minutes of inactivity. To change the time to Energy Save Mode from an Android or iOS device 1. Open HP Smart. For more information, see Use the HP Smart app to print, copy, scan, and troubleshoot. 2. Tap Printer Settings. 3. Tap Advanced Settings, and tap Energy Save Mode to change the setting.
10 Technical information This section contains the following topics: ENWW ● Specifications ● Regulatory notices ● Environmental product stewardship program 83
Specifications The information here is subject to change without notice. For more product specifications, see the Product Data Sheet at www.support.hp.com . System requirements ● For information about software and system requirements or future operating system releases and support, visit the HP online support website at www.support.hp.com .
Print specifications ● Print speeds vary according to the complexity of the document ● Method: drop-on-demand thermal inkjet ● Language: PCL3 GUI Print resolution ● For a list of supported print resolutions, visit the product support website at www.support.hp.com. Cartridge yield ● Visit www.hp.com/go/learnaboutsupplies for more information on estimated cartridge yields. Acoustic information ● ENWW If you have Internet access, you can access acoustic information from the HP website.
Regulatory notices The printer meets product requirements from regulatory agencies in your country/region.
This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.
If it incorporates a radio transmitting and receiving device that in normal use, a separation distance of 20 cm ensures that radio frequency exposure levels comply with EU requirements. Wireless functionality in Europe ● For products with 802.11 b/g/n or Bluetooth radio: – ● This product operates on radio frequency between 2400 MHz and 2483.5 MHz, with a transmit power of 20 dBm (100 mW) or less. For products with 802.
Exposure to radio frequency radiation CAUTION: The radiated output power of this device is far below the FCC radio frequency exposure limits. Nevertheless, the device shall be used in such a manner that the potential for human contact during normal operation is minimized. This product and any attached external antenna, if supported, shall be placed in such a manner to minimize the potential for human contact during normal operation.
This device complies with Industry Canada licence-exempt RSS standard(s). Operation is subject to the following two conditions: (1) this device may not cause interference, and (2) this device must accept any interference, including interference that may cause undesired operation of the device. WARNING! Exposure to Radio Frequency Radiation The radiated output power of this device is below the Industry Canada radio frequency exposure limits.
Environmental product stewardship program HP is committed to providing quality products in an environmentally sound manner. Design for recycling has been incorporated into this product. The number of materials has been kept to a minimum while ensuring proper functionality and reliability. Dissimilar materials have been designed to separate easily. Fasteners and other connections are easy to locate, access, and remove using common tools.
Plastics Plastic parts over 25 grams are marked according to international standards that enhance the ability to identify plastics for recycling purposes at the end of product life. European Union Commission Regulation 1275/2008 For product power data, including the power consumption of the product in networked standby if all wired network ports are connected and all wireless network ports are activated, please refer to section P14 ‘Additional Information’ of the product IT ECO Declaration at www.hp.
HP inkjet supplies recycling program HP is committed to protecting the environment. The HP Inkjet Supplies Recycling Program is available in many countries/regions, and lets you recycle used print cartridges and ink cartridges free of charge. For more information, go to the following website: www.hp.com/hpinfo/globalcitizenship/environment/recycle/ Power consumption HP printing and imaging equipment marked with the ENERGY STAR® logo is certified by the U.S. Environmental Protection Agency.
标识上显示的能耗数据是根据典型配置测量得出的数据，此类配置包含登记备案的打印机依据复印 机、打印机和传真机能源效率标识实施规则所选的所有配置。因此，该特定产品型号的实际能耗可能 与标识上显示的数据有所不同。 要了解规范的更多详情，请参考最新版的 GB 21521 标准。 Disposal of waste equipment by users This symbol means do not dispose of your product with your other household waste. Instead, you should protect human health and the environment by handing over your waste equipment to a designated collection point for the recycling of waste electrical and electronic equipment.
The Table of Hazardous Substances/Elements and their Content (China) 产品中有害物质或元素的名称及含量 根据中国《电器电子产品有害物质限制使用管理办法》 有害物质 铅 汞 镉 六价铬 多溴联苯 多溴二苯醚 (Pb) (Hg) (Cd) (Cr(VI)) (PBB) (PBDE) 外壳和托盘 ◯ ◯ ◯ ◯ ◯ ◯ 电线 ◯ ◯ ◯ ◯ ◯ ◯ 印刷电路板 X ◯ ◯ ◯ ◯ ◯ 打印系统 X ◯ ◯ ◯ ◯ ◯ 显示器 X ◯ ◯ ◯ ◯ ◯ 喷墨打印机墨盒 ◯ ◯ ◯ ◯ ◯ ◯ 驱动光盘 X ◯ ◯ ◯ ◯ ◯ 扫描仪 X ◯ ◯ ◯ ◯ ◯ 网络配件 X ◯ ◯ ◯ ◯ ◯ 电池板 X ◯ ◯ ◯ ◯ ◯ 自动双面打印系统 ◯ ◯ ◯ ◯ ◯ ◯ 外部电源 X ◯ ◯ ◯ ◯ ◯ 部件名称 本表格依据 SJ/T 11364 的规定编制。 ◯：表
Declaration of the Presence Condition of the Restricted Substances Marking (Taiwan) 台灣 限用物質含有情況標示聲明書 Taiwan Declaration of the Presence Condition of the Restricted Substances Marking 限用物質及其化學符號 Restricted substances and its chemical symbols 單元 Unit 鉛 汞 鎘 六價鉻 多溴聯苯 多溴二苯醚 (Pb) (Hg) (Cd) (Cr+6) (PBB) (PBDE) — ◯ ◯ ◯ ◯ ◯ ◯ ◯ ◯ ◯ ◯ ◯ — ◯ ◯ ◯ ◯ ◯ ◯ ◯ ◯ ◯ ◯ ◯ — ◯ ◯ ◯ ◯ ◯ — ◯ ◯ ◯ ◯ ◯ ◯ ◯ ◯ ◯ ◯ ◯ 列印引擎 Print engine 外殼和纸匣 External casing and trays 電源供應器 Power suppl
Index B buttons, control panel 7 O operating systems supported 84 C cartridge latch, cartridge locating 5 connectors, locating 6 control panel buttons 7 features 7 customer support warranty 80 P paper clear jams 64 skewed pages 67 troubleshoot feeding 67 paper-feed problems, troubleshoot 67 power troubleshoot 75 power input, locating 6 print Print Anywhere 42 specifications 85 troubleshoot 75 printer control panel locating 5 printer software (Windows) opening 3 E embedded web server opening 36 environm
© Copyright 2018 HP Development Company, L.P.
