User's Guide
Table Of Contents
- Welcome
- Components
- Network connections
- Connecting to a wireless network
- Connecting to a wired network
- Using HP MAC Address Pass Through to identify your computer on a network (select products only)
- Navigating the screen
- Entertainment features
- Using a camera (select products only)
- Using audio
- Using video
- Connecting a DisplayPort device using a USB Type-C cable (select products only)
- Connecting a Thunderbolt device using a USB Type-C cable (select products only)
- Connecting video devices by using a VGA cable (select products only)
- Connecting video devices using an HDMI cable (select products only)
- Connecting a Thunderbolt DisplayPort device
- Discovering and connecting wired displays using MultiStream Transport
- Discovering and connecting to Miracast-compatible wireless displays (select products only)
- Discovering and connecting to Intel WiDi certified displays (select Intel products only)
- Using data transfer
- Managing power
- Using Sleep and Hibernation
- Shutting down (turning off) the computer
- Using the Power icon and Power Options
- Running on battery power
- Security
- Protecting the computer
- Using passwords
- Setting passwords in Windows
- Setting passwords in Computer Setup
- Managing a BIOS administrator password
- Using DriveLock Security Options
- Windows Hello (select products only)
- Using antivirus software
- Using firewall software
- Installing software updates
- Using HP Client Security (select products only)
- Using HP Device as a Service (HP DaaS) (select products only)
- Using an optional security cable (select products only)
- Using a fingerprint reader (select products only)
- Maintenance
- Backing up, restoring, and recovering
- Using Windows tools
- Creating HP Recovery media (select products only)
- Restoring and recovery
- Restoring, resetting, and refreshing using Windows tools
- Restoring using HP Recovery Manager and the HP Recovery partition
- Recovering using HP Recovery Manager
- Recovering using the HP Recovery partition (select products only)
- Recovering using HP Recovery media
- Changing the computer boot order
- Removing the HP Recovery partition (select products only)
- Computer Setup (BIOS), TPM, and HP Sure Start
- Using HP PC Hardware Diagnostics
- Specifications
- Electrostatic Discharge
- Accessibility
Cleaning the sides or cover ............................................................................................. 44
Cleaning the TouchPad, keyboard, or mouse (select products only) ............................. 44
Traveling with or shipping your computer .......................................................................................................... 44
9 Backing up, restoring, and recovering ........................................................................................................... 46
Using Windows tools ........................................................................................................................................... 46
Creating HP Recovery media (select products only) ........................................................................................... 46
Using HP Recovery Manager to create recovery media .................................................................... 47
Before you begin ............................................................................................................. 47
Creating the recovery media ........................................................................................... 47
Using the HP Cloud Recovery Download Tool to create recovery media .......................................... 48
Restoring and recovery ........................................................................................................................................ 48
Restoring, resetting, and refreshing using Windows tools .............................................................. 48
Restoring using HP Recovery Manager and the HP Recovery partition ........................................... 48
Recovering using HP Recovery Manager ........................................................................................... 48
Recovering using the HP Recovery partition (select products only) ................................................ 49
Recovering using HP Recovery media ............................................................................................... 49
Changing the computer boot order ................................................................................................... 50
Removing the HP Recovery partition (select products only) ............................................................ 50
10 Computer Setup (BIOS), TPM, and HP Sure Start ............................................................................................ 51
Using Computer Setup ......................................................................................................................................... 51
Starting Computer Setup .................................................................................................................. 51
Navigating and selecting in Computer Setup ................................................................................... 51
Restoring factory settings in Computer Setup ................................................................................. 51
Updating the BIOS ............................................................................................................................. 52
Determining the BIOS version ......................................................................................... 52
Downloading a BIOS update ........................................................................................... 52
Changing the boot order using the f9 prompt .................................................................................. 53
TPM BIOS settings (select products only) ........................................................................................................... 53
Using HP Sure Start (select products only) ......................................................................................................... 54
11 Using HP PC Hardware Diagnostics .............................................................................................................. 55
Using HP PC Hardware Diagnostics Windows (select products only) ................................................................. 55
Downloading HP PC Hardware Diagnostics Windows ....................................................................... 55
Downloading the latest HP PC Hardware Diagnostics Windows version ....................... 56
Downloading HP Hardware Diagnostics Windows by product name or number
(select products only) ..................................................................................................... 56
Installing HP PC Hardware Diagnostics Windows ............................................................................. 56
Using HP PC Hardware Diagnostics UEFI ............................................................................................................. 56
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