Datasheet
Data sheet | HP Hardware Support Onsite Return Services
Ordering information
All units and options with individually sold HP Care Pack services must be ordered with the
same service level as the product they are contained in if that service level is available for those
units and options.
Availability of service features and service levels may vary according to local resources and
may be restricted to eligible products and geographic locations. To obtain further information
or to order HP Hardware Support Onsite Service, contact a local HP sales representative and
reference the following product numbers (‘x’ denotes the service length in years):
• HA101Ax for next-day response, standard business hours (9x5).
• HA103Ax for 4-hour response, extended business hours (13x5).
• HA104Ax for 4-hour response, 24x7.
• HA105Ax for 6-hour call-to-repair, 24x7.
Depending on the point of purchase and the requested service-level option, other product
numbers may apply. Please consult a local HP representative or HP reseller regarding which
product number will best meet your specic needs.
For more information
For more information on HP Services, contact any of our worldwide sales oices or resellers or
visit one of the following websites:
HP support services: hp.com/services/support
HP Care Pack services: hp.com/services/carepack
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HP Services are governed by the applicable HP terms and conditions of service provided or indicated to Customer at the time of purchase. Customer may
have additional statutory rights according to applicable local laws, and such rights are not in any way aected by the HP terms and conditions of service
or the HP Limited Warranty provided with your HP Product.
© 2014-2015 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice. The only warranties
for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be
construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein.
5982-6547ENUS, April 2015, Rev. 13