Datasheet

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General provisions/Other exclusions

HP will acknowledge a call by logging a case; communicating the case ID to the Customer;

and conrming the Customer’s incident severity, the ship-to location, the parts arrival time

requirements and potential additional costs associated with expedited shipping or alternate

ship-to locations.

Ordering information

Availability of service features and service levels may vary according to local resources

and may be restricted to eligible products and geographic locations. To obtain further

information or to order HP Parts and Remote Service, contact a local HP sales representative

and reference the following product number: HK707AC.

For more information

For more information on HP Services, contact any of our worldwide sales oces or visit:

hp.com/services/support

Service levels and response times for HP Care Packs may vary depending on your geographic location. Service starts on the date of hardware

purchase. Restrictions and limitations apply. For details, visit hp.com/go/cpc.

HP Services are governed by the applicable HP terms and conditions of service provided or indicated to the Customer at the time of purchase. The

Customer may have additional statutory rights according to applicable local laws, and such rights are not in any way aected by the HP terms and

conditions of service or the HP Limited Warranty provided with an HP product.

warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein

should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein.

4AA5-7985EEW, April 2015

Data sheet | HP Parts and Remote Service