HP Dual Output USB Graphics Adapter User Guide
© 2012 Hewlett-Packard Development Company, L.P. Microsoft®, Windows®, and Windows Vista® are either trademarks or registered trademarks of Microsoft Corporation in the United States and/or other countries. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services . Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein.
About This Guide This guide provides information on setting up the graphics adapter, installing drivers, using the graphics adapter, troubleshooting and technical specifications. WARNING! Text set off in this manner indicates that failure to follow directions could result in bodily harm or loss of life. CAUTION: Text set off in this manner indicates that failure to follow directions could result in damage to equipment or loss of information.
iv About This Guide
Table of contents 1 Introduction ..................................................................................................................................................... 1 Safety Instructions ................................................................................................................................ 1 Applications .......................................................................................................................................... 2 Features .............
Declaration of Conformity for Products Marked with the FCC Logo (United States Only) ................. 18 Canadian Notice ................................................................................................................................. 19 Avis Canadien .................................................................................................................................... 19 European Union Regulatory Notice ..........................................................................
1 Introduction The HP Dual Output USB Graphics Adapter enables you to connect one or two LCD monitors to a computer with a USB 3.0 (or USB 2.0) port. For desktop users, adding an extra monitor through a USB connection is much easier than opening the computer chassis and installing an internal video card. The HP adapter provides several benefits with an add-on monitor. One benefit is that you get more desktop area so that you can have more applications visible at one time.
◦ The equipment has obvious signs of breakage. ◦ The equipment has not been working correctly or you cannot get it to work according to the User Guide.
Features ● Supports DisplayPort and DVI or VGA graphics output ● Supports USB 3.0 and USB 2.
● At least one USB 2.0 port ● 30 megabytes (MB) of free disk space ● Computer screen for use with the DisplayLink device, if it is not integrated ● Network access for software downloads, or access to a CD-ROM drive If the PC specification is below this, performance will be lower (or CPU loading higher). Windows XP Systems ● ● ● 4 For 1-2 monitors, business usage, productivity target. This may not provide full frame rate DVD playback at full screen. ◦ 1.
2 Installing the Adapter and Driver Follow the procedures below to install the driver and then connect the adapter: NOTE: For Windows operating systems, be sure you are installing the HP Dual Output USB Graphics Adapter Driver software version R6.3M1 or higher. Refer to USB Dual Output Graphics Adapter Release Notes on the CD provided with the adapter to confirm the software version. To download the latest USB Graphics Adapter Driver, go to http://www.hp.
The DisplayPort connector on the HP Dual Output USB Graphics Adapter transmits a digital signal. The adapter (2) can be connected to a DisplayPort connector on the monitor using a DisplayPort cable (1) (not provided). The DVI-I (DVI-Integrated) connector on the HP Dual Output USB Graphics Adapter transmits both the digital and analog signals. This means it supports either of these two connection types: 7.
8. When the adapter is attached to the computer and a monitor is attached to the adapter, an HP Dual Output USB Graphics Adapter icon appears in the system tray. Click on the icon to open the menu to select your display mode and control any attached devices. NOTE: You can also select your display mode through the Windows display properties settings. Check the HP support Web site to ensure the adapter has the most up-to-date drivers and software for your operating system.
3 Using the Adapter Display Modes There are several ways you can utilize the monitor attached to the adapter. The add-on monitor can be configured to use either extend mode or mirror mode, or it can be the primary display. Extend Mode (Default) In extend mode (the default mode), your Windows desktop display will be spread over to the add-on monitor(s). This mode allows you to perform multiple tasks more effectively without overlapping windows.
Mirror Mode In mirror mode, your original screen (the primary display) will be mirrored to the add-on monitor. This mode is referred to as mirror or clone mode. To set up the add-on monitor in mirror mode, click on the HP Dual Output USB Graphics Adapter icon in the system tray on the Windows taskbar and select Mirror. You can also set up the add-on monitor in mirror mode through the Windows display settings. To use this method: 1.
3. Check the This is my main monitor box on Windows Vista and Windows 7 or Use this device as the primary monitor box on Windows XP. On some PCs and notebooks it is necessary to disable the main display (uncheck the Extend the desktop onto this monitor box for the main display) as part of the same settings change. 4. Click OK to close the settings screen. The add-on monitor stays primary if the PC enters hibernate or suspend mode or is rebooted.
4. To change the refresh rate, click the Advanced button and then click the Monitor tab. 5. Select a refresh rate from the Screen refresh rate drop-down list and then click Apply. 6. Click OK to close the settings screen. Using Multiple Adapters Up to three adapters can be simultaneously attached to one computer. To use multiple adapters: 1. Install the driver as described in Installing the Adapter and Driver on page 5 and connect the first adapter to your computer. 2.
(1) Primary Display (2) USB Cable (standard host type both ends) (3) Powered USB Hub (4) USB Y-Cables (5) HP Dual Output USB Graphics Adapters (6) Video Signal Cables (7) Secondary Displays Standby and Hibernate, Shut Down and Restart When the adapter is connected to a computer and an external monitor, if the computer goes into standby or hibernate mode, the external monitor display goes blank.
If the computer is shut down, restarted, and logged in, the add-on monitor returns to the same mode as it was before shutdown. Disconnecting the Adapter If the adapter is unplugged from the computer, the add-on monitor goes blank. All windows and icons move to the primary screen. If the adapter is reconnected, the adapter returns to the same mode as it was before disconnection. However, windows and icons that were previously on the screen will not be moved back.
A Troubleshooting Solving Common Problems The following table lists possible problems, the possible cause of each problem, and the recommended solutions. NOTE: Make sure that you have the latest driver version for the graphics adapter and the latest updates for your computer system. The latest graphics adapter driver can be downloaded from http://www.hp.com/support. Problem Possible Cause Solution The display on the add-on monitor is blank.
Problem Possible Cause Solution When playing the video in full screen mode, the motion is not smooth. The resolution is set too high or the monitor is not in the correct mode or other applications are using too much of the computer's resources. Try the following tips to improve the smoothness of the movie playback: ● Reduce the resolution of the display to 640 x 480 or 800 x 600. ● Use the adapter in extend mode. ● Terminate any other CPU intensive applications running on the computer.
Product Support NOTE: The user guide and latest drivers are available at http://www.hp.com/support. If the information provided in the guide does not address your questions, you can contact support. For U.S. support, go to http://www.hp.com/go/contactHP. For worldwide support, go to http://welcome.hp.com/country/us/en/wwcontact_us.html. Here you can: ● Chat online with an HP technician NOTE: When support chat is not available in a particular language, it is available in English.
B Technical Specifications NOTE: All performance specifications are provided by the component manufacturers. Performance specifications represent the highest specification of all HP's component manufacturers' typical level specifications for performance and actual performance may vary either higher or lower. HP Dual Output USB Graphics Adapter Host Interface USB 3.0 (backward compatible to USB 2.
C Agency Regulatory Notices Federal Communications Commission Notice This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation.
For questions regarding this FCC declaration, contact: Hewlett Packard Company P. O. Box 692000, Mail Stop 510101 Houston, Texas 77269-2000 Or, call (281) 514-3333 To identify this product, refer to the Part, Series, or Model number found on the product. Canadian Notice This Class B digital apparatus meets all requirements of the Canadian Interference-Causing Equipment Regulations.
Japanese Notice Korean Notice Product Environmental Notices Disposal of Waste Equipment by Users in Private Household in the European Union This symbol on the product or on its packaging indicates that this product must not be disposed of with your household waste. Instead, it is your responsibility to dispose of your waste equipment by handing it over to a designated collection point for the recycling or waste electrical and electronic equipment.
Restriction of Hazardous Substances (RoHS) A Japanese regulatory requirement, defined by specification JIS C 0950, 2005, mandates that manufacturers provide Material Content Declarations for certain categories of electronic products offered for sale after July 1, 2006. To view the JIS C 0950 material declaration for this product, visit http://www.hp.com/go/jisc0950.
