User Guide
© Copyright 2018 HP Development Company, L.P. HDMI, the HDMI Logo and High-Definition Multimedia Interface are trademarks or registered trademarks of HDMI Licensing LLC. Windows is either a registered trademark or trademark of Microsoft Corporation in the United States and/or other countries. The information contained herein is subject to change without notice. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services.
About This Guide This guide provides information on monitor features, setting up the monitor, using the software and technical specifications. WARNING! Indicates a hazardous situation that, if not avoided, could result in death or serious injury. CAUTION: Indicates a hazardous situation that, if not avoided, could result in minor or moderate injury. IMPORTANT: Indicates information considered important but not hazard-related (for example, messages related to property damage).
iv About This Guide
Table of contents 1 Getting Started ............................................................................................................................................. 1 Important safety information ............................................................................................................................... 1 Product features and components ........................................................................................................................ 2 Features .........
Appendix A Technical specifications ................................................................................................................. 19 Preset display resolutions ................................................................................................................................... 20 Energy saver feature ........................................................................................................................................... 21 Appendix B Accessibility ........
1 Getting Started Important safety information An AC adapter and AC power cord are included with the monitor. If another cord is used, use only a power source and connection appropriate for this monitor. For information on the correct AC power cord set to use with the monitor, see the Product Notices provided in your documentation kit. WARNING! To reduce the risk of electric shock or damage to the equipment: • Plug the power cord into an AC outlet that is easily accessible at all times.
Product features and components Features The monitor features include the following: ● 81.
Rear components Component Icon Function 1 OSD joystick control Opens the OSD menu, selects an item from the menu, or closes the OSD menu. 2 Power button Turns the monitor on or off. 3 Audio-out port Connects an analog audio device to the monitor. 4 HDMI port Connects an HDMI cable to the source device. 5 DisplayPort port Connects a DisplayPort cable to the source device. 6 USB Type-C port Connects to a USB Type-C enabled source to provide USB 3.
If installing a stand, position the monitor facedown on a flat surface covered with protective sheet foam or a nonabrasive cloth. This prevents the screen from getting scratched, defaced, or broken and prevents damage to the control buttons. Attaching the monitor stand CAUTION: damage. The screen is fragile.
● Connect one end of a USB Type-C cable to the USB Type-C port on the back of the monitor and the other end to the USB Type-C port on the source device. ● Connect one end of an HDMI cable to the HDMI port on the back of the monitor and the other end to the source device.
6 3. Connect the USB upstream cable’s Type-C connector to the USB upstream port on the back of the monitor and the cable’s Type-A connector to the USB downstream port on the source device. 4. Connect one end of an audio cable to the headphone jack on the monitor and the other end to optional powered stereo speakers, headphones, earbuds, a headset, or a television.
5. Connect one end of the power cord to the AC adapter (1) and the other end to the AC outlet (2). Then connect the AC adapter to the monitor (3). WARNING! To reduce the risk of electric shock or damage to the equipment: Do not disable the power cord grounding plug. The grounding plug is an important safety feature. Plug the power cord into a grounded (earthed) AC outlet that is easily accessible at all times. Disconnect power from the equipment by unplugging the power cord from the AC outlet.
Adjusting the monitor Tilt the monitor head forward or backward to set it to a comfortable eye level.
Turning on the monitor 1. Press the power button on the source device to turn it on. 2. Press the power button on the back of the monitor to turn it on. IMPORTANT: Burn-in damage may occur on monitors that display the same static image on screen for two or more consecutive hours. To avoid burn-in damage, always activate a screen saver application or turn off the monitor when it will not be in use for a prolonged period. Image retention is a condition that may occur on all LCD screens.
Removing the monitor stand CAUTION: Before beginning to disassemble the monitor, be sure the monitor is turned off and all cables are disconnected. 10 1. Disconnect and remove all cables from the monitor. 2. Position the monitor head facedown on a flat surface covered by a clean, dry cloth. 3. Push the base down toward the flat surface (1). 4. Remove the plastic cap from the neck of the stand (2). 5. Remove the screw from the neck of the stand (3) using the hexagonal wrench (included), 6.
Attaching the monitor head to a mounting device 1. Remove the monitor head from the stand. See Removing the monitor stand on page 10. 2. Insert the tab at the bottom of the VESA bracket into the slot on the back of the monitor head (1), and then tighten the screw (2). IMPORTANT: Follow the mounting device manufacturer’s instructions when mounting the monitor to a wall or swing arm. 3.
HP watermark and image retention policy The monitor is designed with IPS (In-Plane Switching) screen technology, which provides ultra-wide viewing angles and advanced image quality. IPS screens are suitable for a wide variety of advanced image quality applications. This technology, however, is not suitable for applications that exhibit static, stationary, or fixed images for long periods of time without the use of screen savers.
2 Using the monitor Downloading the monitor drivers You can download and install the following files from http://www.hp.com/support. ● INF (Information) file ● ICM (Image Color Matching) files (one for each calibrated color space) ● HP Display Assistant — adjusts the monitor settings and enables theft deterrence features To download the files: 1. Go to http://www.hp.com/support. 2. Select Software and Drivers. 3. Select your product type. 4. Enter your HP monitor model in the search field.
Adjusting Low Blue Light Mode Decreasing the blue light emitted by the monitor reduces the blue light exposure to your eyes. This monitor allows you to select a setting to reduce blue light output and create a more relaxing and less stimulating image while you read content on the screen. To adjust the blue light output from the monitor: 1. Press one of the four rear panel Function buttons to activate the buttons, and then press the Menu button to open the OSD menu. Select Color Control and Viewing Mode.
3 Support and troubleshooting Solving common problems The following table lists possible problems, the possible cause of each problem, and the recommended solutions. Problem Possible Cause Solution Screen is blank or video is flashing. Power cord is disconnected. Connect the power cord. Power button is turned off. Press the power button. NOTE: If pressing the power button has no effect, press and hold the power button for 10 seconds to disable the Power Button Lockout feature.
Contacting support To resolve a hardware or software problem, go to http://www.hp.com/support. Use this site to get more information about your product, including links to discussion forums and instructions on troubleshooting. You can also find information on how to contact HP and open a support case. Preparing to call technical support If you cannot solve a problem using the troubleshooting tips in this section, you may need to call technical support.
4 Maintaining the monitor Maintenance guidelines To enhance the performance and extend the life of the monitor: ● Do not open the monitor cabinet or attempt to service this product yourself. Adjust only those controls that are covered in the operating instructions. If the monitor is not operating properly or has been dropped or damaged, contact an authorized HP dealer, reseller, or service provider.
IMPORTANT: ● Do not use cleaners that contain any petroleum-based materials such as benzene, thinner, or any volatile substance to clean the monitor screen or cabinet. These chemicals may damage the monitor. ● Spray the cleaner onto a cloth and use the damp cloth to gently wipe the screen surface. Never spray the cleaner directly on the screen surface. It may run behind the bezel and damage the electronics. ● The cloth should be moist, but not wet.
A Technical specifications NOTE: All specifications represent the typical specifications provided by HP's component manufacturers; actual performance may vary either higher or lower. For the latest specifications or additional specifications on this product, go to http://www.hp.com/go/ quickspecs/ and search for your monitor model to find the model-specific QuickSpecs. Display 81.3 cm wide screen Type VA Viewable image size 81.
Off <0.3 W Input terminal One analog audio-out (headphone) jack, one DisplayPort port, one HDMI port, one USB Type-C port (upstream, video only), and two USB Type-A ports (downstream) Preset display resolutions The display resolutions listed below are the most commonly used modes and are set as factory defaults. This monitor automatically recognizes these preset modes and they will appear properly sized and centered on the screen.
Preset Timing name Pixel format Horz freq (kHz) Vert freq (Hz) 10 1080p50 1920 × 1080 56.250 50.00 11 480p 640 × 480 31.469 60.00 Energy saver feature The monitor supports a reduced power state. The reduced power state will be initiated if the monitor detects the absence of either the horizontal sync signal or the vertical sync signal. Upon detecting the absence of these signals, the monitor screen is blanked, the backlight is turned off, and the power light turns amber.
B Accessibility Accessibility HP is working to weave diversity, inclusion and work/life into the fabric of our company, so it is reflected in everything we do. Here are some examples of how we are putting differences to work to create an inclusive environment focused on connecting people to the power of technology throughout the world. Finding the technology tools you need Technology can unleash your human potential.
HP is a founding member, and we joined to participate with other organizations to advance the field of accessibility. This commitment supports our company’s accessibility goal of designing, producing, and marketing products and services that can be effectively used by people with disabilities. IAAP will make our profession strong by globally connecting individuals, students, and organizations to learn from one another. If you are interested in learning more, go to http://www.accessibilityassociation.
● Assistive Technologies sorted by impairment type ● Assistive Technologies sorted by product type ● Assistive Technology vendors with product descriptions ● Assistive Technology Industry Association (ATIA) Standards and legislation Standards Section 508 of the Federal Acquisition Regulation (FAR) standards was created by the US Access Board to address access to information and communication technology (ICT) for people with physical, sensory, or cognitive disabilities.
● United Kingdom ● Australia ● Worldwide United States Section 508 of the Rehabilitation Act specifies that agencies must identify which standards apply to the procurement of ICT, perform market research to determine the availability of accessible products and services, and document the results of their market research. The following resources provide assistance in meeting Section 508 requirements: ● www.section508.gov ● Buy Accessible The U.S.
Europe EU Mandate 376 ETSI Technical Report ETSI DTR 102 612: "Human Factors (HF); European accessibility requirements for public procurement of products and services in the ICT domain (European Commission Mandate M 376, Phase 1)" has been released.
Useful accessibility resources and links The following organizations may be good resources for information about disabilities and age-related limitations. NOTE: This is not an exhaustive list. These organizations are provided for informational purposes only. HP assumes no responsibility for information or contacts you may encounter on the Internet. Listing on this page does not imply endorsement by HP.
Contacting support NOTE: ● Customers who are deaf or hard of hearing that have questions about technical support or accessibility of HP products: – ● 28 Support is in English only. Use TRS/VRS/WebCapTel to call (877) 656-7058 Monday through Friday, 6 a.m. to 9 p.m. Mountain Time. Customers with other disabilities or age-related limitations who have questions about technical support or accessibility of HP products, choose one of the following options: – Call (888) 259-5707 Monday through Friday, 6 a.
