User Guide - Windows 7

16 Accessibility .............................................................................................................................................. 81
Supported assistive technologies ....................................................................................................................... 81
Contacting support .............................................................................................................................................. 81
Appendix A Traveling with or shipping your computer ....................................................................................... 82
Appendix B Troubleshooting ........................................................................................................................... 83
Troubleshooting resources .................................................................................................................................. 83
Resolving issues .................................................................................................................................................. 83
The computer is unable to start up ................................................................................................... 83
The computer screen is blank ........................................................................................................... 83
Software is functioning abnormally ................................................................................................. 84
The computer is on but not responding ............................................................................................ 84
The computer is unusually warm ...................................................................................................... 84
An external device is not working ..................................................................................................... 84
The wireless network connection is not working ............................................................................. 84
A movie is not visible on an external display .................................................................................... 85
Appendix C Electrostatic discharge .................................................................................................................. 86
Index ............................................................................................................................................................. 87
x