User Guide - Windows 8.1
11 Backup and recovery .................................................................................................................................. 69
Backing up your information ............................................................................................................................... 69
Performing a system recovery ............................................................................................................................ 69
Using the Windows recovery tools .................................................................................................... 69
Using f11 recovery tools ................................................................................................................... 70
Using Windows operating system media (purchased separately) ................................................... 71
Using Windows Refresh or Windows Reset ...................................................................................... 72
Using HP Software Setup .................................................................................................................. 72
12 Computer Setup (BIOS), TPM, and HP Sure Start ............................................................................................ 73
Using Computer Setup ......................................................................................................................................... 73
Starting Computer Setup .................................................................................................................. 73
Navigating and selecting in Computer Setup ................................................................................... 73
Restoring factory settings in Computer Setup ................................................................................. 74
Updating the BIOS ............................................................................................................................. 75
Determining the BIOS version ......................................................................................... 75
Downloading a BIOS update ........................................................................................... 75
Changing the boot order using the f9 prompt .................................................................................. 76
TPM BIOS settings (select products only) ........................................................................................................... 76
Using HP Sure Start (select products only) ......................................................................................................... 77
13 HP PC Hardware Diagnostics (UEFI) .............................................................................................................. 78
Downloading HP PC Hardware Diagnostics (UEFI) to a USB device .................................................................... 78
14 Support .................................................................................................................................................... 80
Contacting support .............................................................................................................................................. 80
Labels ................................................................................................................................................................... 81
15 Specications ............................................................................................................................................ 82
Input power .......................................................................................................................................................... 82
Operating environment ....................................................................................................................................... 82
16 Accessibility .............................................................................................................................................. 83
Supported assistive technologies ....................................................................................................................... 83
Contacting support .............................................................................................................................................. 83
Appendix A Traveling with the computer .......................................................................................................... 84
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