Hardware Reference Guide HP Thin Client
Copyright information Warranty © Copyright 2016 HP Development Company, L.P. The information contained herein is subject to change without notice. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein.
About This Book WARNING! Text set off in this manner indicates that failure to follow directions could result in bodily harm or loss of life. CAUTION: Text set off in this manner indicates that failure to follow directions could result in damage to equipment or loss of information. NOTE: Text set off in this manner provides important supplemental information.
iv About This Book
Table of contents 1 Product features ........................................................................................................................................... 1 Front panel components ....................................................................................................................................... 2 Rear panel components .........................................................................................................................................
Appendix B Shipping information .................................................................................................................... 28 Shipping preparation ........................................................................................................................................... 28 Important service repair information .................................................................................................................. 28 Appendix C Accessibility ................
1 Product features This guide describes the features of the thin client. For more information about the hardware and software installed on this thin client, go to http://www.hp.com/go/quickspecs and search for this thin client. Various options are available for your thin client. For more information about some of the available options, go to the HP website at http://www.hp.com and search for your specific thin client.
Front panel components For more information, go to http://www.hp.com/go/quickspecs and search for your specific thin client to find the QuickSpecs. 2 Item Component Item Component 1 Headset jack 4 Flash drive activity LED 2 USB 3.0 ports (2) 5 Power button 3 USB 2.
Rear panel components For more information, go to http://www.hp.com/go/quickspecs/ and search for your specific thin client to find the QuickSpecs. Item Component Item Component 1 Ethernet RJ-45 port 7 Audio-out (headphone)/Audio-in (microphone) combo jack 2 PS/2 keyboard port 8 Optional port.
Serial number location Every thin client includes a unique serial number located as shown in the following illustration. Have this number available when contacting HP customer service for assistance.
2 Setup Warnings and cautions Before performing upgrades be sure to carefully read all of the applicable instructions, cautions, and warnings in this guide. WARNING! fire: To reduce the risk of personal injury or equipment damage from electric shock, hot surfaces, or Disconnect the AC power cord from the AC outlet and allow the internal system components to cool before you touch them. Do not plug telecommunications or telephone connectors into the network interface controller (NIC) receptacles.
Attaching the stand CAUTION: Unless the thin client is mounted with the HP Quick Release, it must be operated with the stand attached to ensure proper airflow around the thin client. Adjusting the stand The stand can be adjusted into two configurations: square for the horizontal position and rectangular for the vertical position. Take the stand apart by removing the two short pieces connecting the two sides.
● 7. b. Position the stand over the bottom of the thin client and line up the captive screws in the stand with the screw holes in the thin client. c. Tighten the captive screws securely. Attach the stand to the right side of the thin client to use it in the horizontal orientation. a. Lay the thin client down with the right side up and locate the two screw holes in the grid on the right side of the thin client. b.
NOTE: An optional Quick Release mounting bracket is available from HP for mounting the thin client to a wall, desk, or swing arm. When the mounting bracket is used, do not install the thin client with the I/O ports oriented towards the ground. Connecting the AC power cord 1. Connect the round end of the power supply cord to the power supply connector on the rear of the thin client (1). 2. Use the slot (2) on the side of the retractable AC power cord retention hook to pull the hook out. 3.
Securing the thin client These thin clients are designed to accept a security cable. The security cable prevents unauthorized removal of the thin client, as well as preventing access to the secure compartment. To order this option, go to the HP website at http://www.hp.com and search for your specific thin client. 1. Locate the security cable slot on the back panel. 2. Insert the security cable lock into the slot, and then use the key to lock it.
To use the HP Quick Release: 10 1. Using four 10 mm screws included in the mounting device kit, attach one side of the HP Quick Release to the thin client as shown in the following illustration. 2. Using four screws included in the mounting device kit, attach the other side of the HP Quick Release to the device to which you will mount the thin client. Make sure the release lever points upward.
3. Slide the side of the mounting device attached to the thin client (1) over the other side of the mounting device (2) on the device on which you want to mount the thin client. An audible 'click' indicates a secure connection. CAUTION: To ensure proper function of the HP Quick Release and a secure connection of all components, make sure both the release lever on one side of the mounting device and the rounded opening on the other side face upward.
12 ● On a wall: ● Under a desk: Chapter 2 Setup
Supported orientation and placement CAUTION: You must adhere to the HP-supported orientation to ensure your thin clients function properly. Unless the thin client is mounted with the HP Quick Release, it must be operated with the stand attached to ensure proper airflow around the thin client.
● The thin client may be placed under a monitor stand with at least 2.54 cm (1 in) clearance: Non-supported placement HP does not support the following placements for the thin client: CAUTION: devices. Non-supported placement of thin clients could result in operation failure and/or damage to the Thin clients require proper ventilation to maintain operating temperature. Do not block the vents. Do not install the thin client with the I/O ports oriented towards the ground.
● With a monitor on the thin client: Routine thin client care Use the following information to properly care for your thin client: ● Never operate the thin client with the outside panel removed. ● Keep the thin client away from excessive moisture, direct sunlight, and extreme heat and cold. For information about the recommended temperature and humidity ranges for the thin client, go to http://www.hp.com/go/quickspecs. ● Keep liquids away from the thin client and keyboard.
3 Hardware changes Warnings and cautions Before performing upgrades be sure to carefully read all of the applicable instructions, cautions, and warnings in this guide. WARNING! fire: To reduce the risk of personal injury or equipment damage from electric shock, hot surfaces, or Energized and moving parts are inside. Disconnect power to the equipment before removing the enclosure. Allow the internal system components to cool before you touch them.
4. Disconnect the AC power cord from the AC outlet, and disconnect any external devices. CAUTION: Regardless of the power-on state, voltage is always present on the system board as long as the system is plugged into an active AC outlet. You must disconnect the AC power cord to avoid damage to the internal components of the thin client. 5. Remove the stand from the thin client. 6. Lay the unit flat on a stable surface with the right side up. 7.
Replacing the access panel To replace the access panel: 18 1. Position the access panel on the chassis, approximately 6 mm (.24 in) inside the edge of the chassis. Slide the panel toward the front of the chassis (1) until it locks into place. 2. Move the access panel latch (2) to the left to secure the access panel. 3.
Locating internal components Item Component Item Component 1 Battery 5 USB 3.0 port 2 System memory DIMM1 6 M.2 socket for a 42 mm, 60 mm, or 80 mm M.2 primary storage module 3 System memory DIMM2 7 M.2 socket for a 42 mm M.
Replacing an M.2 storage module Two M.2 storage module sockets can be installed in the thin client: ● A 42 mm, 60 mm, or 80 mm M.2 primary storage module may be installed in one socket. ● A 42 mm M.2 secondary storage module may be installed in the other socket. To remove an M.2 flash storage module: 1. Remove/disengage any security devices that prohibit opening the thin client. 2. Remove all removable media, such as USB flash drives, from the thin client. 3.
11. Pull the screw kit off of the storage module and attach it to the replacement storage module. 12. Slide the new storage module into the M.2 socket on the system board and press the module connectors firmly into the socket. NOTE: A storage module can be installed in only one way. Replacing an M.
13. Press the storage module down and use a screwdriver to tighten the screw and secure the module to the system board. 14. Replace and latch the access panel, and then reinstall the rear I/O panel. See Removing and replacing the access panel on page 16. 15. Replace the thin client stand. 16. Reconnect the AC power cord and turn on the thin client. 17. Lock any security devices that were disengaged when the thin client access panel was removed.
10. To insert the new battery, slide one edge of the replacement battery under the holder’s lip with the positive side up. Push the other edge down until the clamp snaps over the other edge of the battery (2). 11. Replace and latch the access panel, and then reinstall the rear I/O panel. See Removing and replacing the access panel on page 16. 12. Replace the thin client stand. 13. Reconnect the AC power cord and turn on the thin client. 14.
5. Remove the stand from the thin client. 6. Lay the unit flat on a stable surface with the right side up. 7. Remove the thin client access panel. See Removing and replacing the access panel on page 16. WARNING! To reduce risk of personal injury from hot surfaces, allow the internal system components to cool before you touch them. 8. Locate the USB flash drive port on the system board. 9.
Upgrading system memory The memory socket on the system board is populated with one memory module. To achieve the maximum memory support, you can populate each memory socket with up to 16 GB of memory each (32 GB total). For proper system operation, the memory module must adhere to the following specifications: ● Industry-standard 260-pin Small Outline DIMM (SODIMM) ● Unbuffered non-ECC PC4-17000 DDR4-1866 MHz ● 1.
6. Position the unit flat on a stable surface with the right side up. 7. Remove the thin client access panel. See Removing and replacing the access panel on page 16. WARNING! To reduce risk of personal injury from hot surfaces, allow the internal system components to cool before you touch them. 8. Locate the memory module on the system board. See Locating internal components on page 19. 9.
A Electrostatic discharge A discharge of static electricity from a finger or other conductor may damage system boards or other staticsensitive devices. This type of damage may reduce the life expectancy of the device. Preventing electrostatic damage To prevent electrostatic damage, observe the following precautions: ● Avoid hand contact by transporting and storing products in static-safe containers. ● Keep electrostatic-sensitive parts in their containers until they arrive at static-free workstations.
B Shipping information Shipping preparation Follow these suggestions when preparing to ship the thin client: 1. Turn off the thin client and external devices. 2. Disconnect the AC power cord from the AC outlet, and then from the thin client. 3. Disconnect the system components and external devices from their power sources, and then from the thin client. 4.
C Accessibility HP designs, produces, and markets products and services that can be used by everyone, including people with disabilities, either on a stand-alone basis or with appropriate assistive devices. Supported assistive technologies HP products support a wide variety of operating system assistive technologies and can be configured to work with additional assistive technologies. Use the Search feature on your device to locate more information about assistive features.
Index A AC power cord connection 8 access panel removing 16 replacing 18 accessibility 29 B battery, replacing 22 C cautions attaching the stand 6 electric shock 5, 16, 25 HP Quick Release 11 installing memory modules 25 removing the battery 22 securing the power cable 8 static electricity 5, 16 thin client orientation 13 thin client placement 14 ventilation 14 components front panel 2 internal 19 rear panel 3 E electrostatic discharge 27 F front panel components G grounding methods H HP Quick Release 2 2
