Intel Unite® Solution Plugin Guide for Skype* for Business Version 2.
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Revision History Revision Date Notes 0.1 June 12, 2015 First Draft with outline and content 0.2 June 12, 2015 Added Introduction 1.0 September 9, 2015 Changed Legal disclaimers, added audience and minor format changes 1.1 January 28, 2016 Updates based on released version 1.3 February 3, 2016 Update version #, footers, Hub 1.4 February 16, 2016 Added Lync –Join meeting images 1.5 February 18, 2016 Added Troubleshooting section 1.6 March 4, 2016 Added new icon images 1.
Contents 1. Introduction ........................................................................................................................... 5 1.1 1.2 Audience ................................................................................................................. 5 Overview ................................................................................................................. 5 2. Plugin Flow ....................................................................................
1. Introduction Welcome to the guide for the Intel Unite® Plugin for Skype* for Business. The guide contains detailed instructions on installing the plugin for Skype for Business as well as information on the key features of the Intel Unite plugin. 1.1 Audience This document is designed for use by IT professionals within a corporate environment, who are responsible for installing the Intel Unite software and adding optional features to the application. 1.
2. Plugin Flow The plugin for Skype* for Business has been installed and configured on the Hub. A Skype* for Business meeting is scheduled and invites the Hub Hub automatically accepts the meeting (or declines when conflict exists) 10 min before the meeting starts, the Hub will display the online meeting information DISPLAY YOUR SCREEN WIRELESSLY 1. 2. 3. 4.
3. Plugin Installation 3.1 Pre-requisites The Intel Unite Plugin for Skype for Business will be installed on the Hub and has the following requirements. Software requirements: Microsoft* Exchange 2010 or greater Skype* for Business 2013 or greater Intel Unite® software for the Hub, version 3.0 or greater 3.1.1 Microsoft* Exchange email account and access to the Exchange Web Service Email account and access to the Exchange Web Service (https:///EWS/Exchange.asmx).
3.2 Finding Required Exchange Server information If you have an exchange email account, but you are unsure of how to get the Exchange Web Service URL, you can follow these steps: 1. Launch Outlook. Note: Outlook is not required to run on the hub, you can run this on any machine. 2. Press and hold the Ctrl key and right-click on the Outlook system tray icon. 3. You will see two new options in the context menu: Connection Status and Test E-mail Auto Configuration. 4.
Click on Test Connection to ensure the account information is configured correctly, ensure Skype for Business is running and logged in. a. If you have the Skype for Business 2016 client, go to Settings >Tools>Options, in the General tab, uncheck Show call controls when Skype for Business is in the background. 5. Launch the Intel Unite application. 6.
3.4 Obtaining the Certificate Hash Value It is recommended to obtain and use key values for plugins vs the default value (default value = blank), as key values add security and prevent malicious plugins from being installed and run on Hubs. NOTE: For a test environment, you could use the default key value, but this is not recommended for a production environment. 1. In the Intel Unite\Hub\Plugins folder, right click on the Skype for Business / lync dll file and choose Properties. 2.
3.4.1 Edit or create the Profile on the Admin Web Portal 1. Go to the Admin Web Portal, under Groups, select Profiles. 2. Under the Profile Name list, find the Profile where you want to create the new key and click on the View Details icon (located on the last column on the right), alternatively, you may want to create a new Profile instead of using an existing one. 3.
5. In the Profile window, you will see the new plugin key, you can click on Edit to enter its value (if you haven’t added it) or to edit this key. 6. You must also ensure the Verify Plugin Certificate Hash key is set to True, if you want it enabled. If the value is set to False, the hub will not check the signing certificate of the installed plugins NOTE: For a test environment you could disable the certificate check, in a production environment, the recommendation is to set the value to True. 7.
VALUE DESCRIPTION DEFAULT Debug (Boolean) True = debug mode is enabled, provides a debug console, a log button, and a toggle button which will allow you to toggle the Intel Unite app screen transparency so that you can view the log. False False = No debug mode ManageCalendar (Boolean) True = The plugin will manage the calendar. True False = The plugin won’t manage the calendar.
DialBackNumber (string) Enter the phone number for your conference room. If you set this, you must start the Intel Unite app so that it can re-configure Skype, after which you MUST restart Skype for Business or reboot the Hub. None No value will cause the plugin to set Skype for Business to use the default audio device. EnableDialer (Boolean) True = Enables the dial-out capability. Only enable this if you have Enterprise Voice enabled for the Skype for Business account that is running on the hub.
4. How to enable Skype for Business on your Client device A Skype for Business meeting has been scheduled, inviting the user name/exchange account of the Hub, and the meeting invite has been accepted by the Hub (Hub where the plugin has been installed). When meeting participants enter an Intel Unite solution enabled room that has a meeting scheduled and accepted, the Online Meeting message will be displayed on the screen or monitor 10 min before the meetings starts, and will last until the meeting ends.
A Skype for Business session is available Join the Skype for Business session Dial-out functionality Leave the Skype for Business session When available, controls will be displayed Return to the meeting End the call Intel Unite® Plugin Guide for Skype* for Business v2.
5. Plugin Key Features 5.1 Scheduled Meetings When users use Microsoft Outlook* to schedule a meeting, the plugin will help manage the exchange calendar by accepting meetings. It will not accept meetings which conflict with previously scheduled meetings. Meetings can be modified in order to cancel, extend or shorten them. The plugin for Skype for Business must be running on the Hub to accept all meeting changes and update the information on the calendar.
When content is shared by an Intel Unite client, the Hub will share that content to the Intel Unite application and to all Skype for Business meeting participants. 5.5 Video Control If a Skype for Business-enabled camera is attached to the Hub, users attached to the Intel Unite application will be able to start and stop the video through the plugin for Skype for Business. To do this, click on the plugin icon within the Intel Unite app, and click on the Camera button. 5.
Appendix A. Configuration Options This section describes the XML settings file which will help you customize your installation. The settings file is located in the same directory as the plugin and is generated during installation: C:\Program Files (x86)\Intel\Intel Unite\Hub\Plugins\CFCLyncPluginConfig.xml. Note: Previous versions of the plugin used registry keys are located in “HKLM\Software\Intel\Unite\S4BPlugin” to customize the installation.
Icon (string) Specify a valid path to an image. None This provides a way for IT departments to customize the icon that is shown in the Intel Unite client plugin section. Note: Instead of the registry, you can also place an image named “s4bpluginicon.png” in the plugin directory (C:\Program Files (x86)\Intel\Intel Unite\Hub\Plugins\s4bpluginicon.png) Name (string) This provides a way for IT departments to customize the name that is displayed in the Intel Unite client plugin section (just below the icon).
IMThePin (Boolean) True = When the hub has joined a Skype for Business call, the plugin will IM the PIN of the hub every time the PIN changes. False False = The plugin will not IM the PIN of the hub when changes occur. Intel Unite® Plugin Guide for Skype* for Business v2.
Appendix B. XML File Settings This section describes the XML settings file the plugin will read to connect to exchange. The settings file is located in the same directory as the plugin and is generated during installation. It is located in C:\Program Files (x86)\Intel\Intel Unite\Hub\Plugins\ExchangeServerConfiguration.xml. During installation, the username and password are encrypted to the local system using the Microsoft Data Protection API. You need to make sure that you properly secure this file.
Appendix C. Troubleshooting This section will walk you through common issues, possible causes, and their resolution. ISSUE POSSIBLE CAUSES & RESOLUTION The plugin does not appear in the Intel Unite app There are a few reasons why that can happen. The easiest way to determine what is happening is to enable debug mode for the plugin and launch Intel Unite in debug mode. or To enable debug mode for the plugin, refer to the registry setting in Appendix A.
The Join button appears, but doesn’t do anything This indicates that the plugin is unable to launch the meeting. To join a meeting, the Plugin attempts to launch the meeting using Internet Explorer (on the hub). Ensure that Internet Explorer is installed. In addition, you can enable debug mode, which will give you an additional “Toggle” button which will allow you to toggle the screen (which hides Intel Unite) and attempt to join the meeting.
The plugin user interface is slow or unresponsive This is usually bandwidth related. When you press a button in the user interface, it must send a message back to the plugin on the hub, and then the plugin sends a UI update back to the client. If you are seeing very slow responses, it may be that the connection between the hub and the client is not optimal. Intel Unite® Plugin Guide for Skype* for Business v2.
