Intel Unite® Solution Small Business User Guide March 2017
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Table of Contents Introduction ..................................................................................................................................... 5 What has changed? ......................................................................................... 5 Terminology .......................................................................................................... 5 Intel Unite® Solution Installation ...............................................................................
Host from Your Device................................................................................ 41 Connection Status Indicator ................................................................... 42 Intel Unite Application Settings ............................................................ 43 Intel Unite Solution Features for macOS* Client Devices ............................. 44 Presenting Content .......................................................................................
Introduction Welcome to the Intel Unite® solution, we are excited for you to experience the benefits of a smart and connected meeting space. Intel Unite software was designed to connect everyone in a meeting or session quickly and easily. The Intel Unite solution is a simple and instant collaboration solution today and a foundation for added capabilities and innovation in the future.
Intel Unite® Solution Installation Overview Hub: mini form factor PC with Intel® vPro™ technology that is connected to a display in the conference room running Intel Unite® software Client: Your laptop (Windows* or Mac*) that you will use to connect to the Hub and present your content The Intel Unite® solution consists of two applications – one that runs on the Client and one that runs on the Hub. The Hub is a mini form factor PC that is typically connected to a display or projector in a conference room.
System Requirements Hub Requirements Supported SKU1- 4th generation or newer Intel® Core™ vPro™ processor-based mini PC 4 GB RAM 1 GB available storage Microsoft* Windows* 10 o Recommended latest patch level Microsoft .NET* 4.5 or greater Wired or wireless network connection Client Requirements Microsoft* Windows* 7, 8.1 or 10 o Recommended latest patch level Microsoft .NET* 4.5 or greater macOS* 10.10.
Client Compatibility Table Use the following table as a guide when using available features in the Intel Unite application according to each Client Operating System (your laptop or device used as the Client). The table below shows features that are available in the latest software version of the Intel Unite application for Small Business v3.1.
Intel Unite Hub Installation 1. Copy and run Intel Unite Hub.mui.msi on the system you intend to use as a Hub. 2. The Setup Wizard will open and the Welcome window will be displayed. Click on Next to continue. 3. The End User License Agreement window will be displayed. After reviewing the end user license agreement, check the box I accept the terms in the License Agreement and click Next to continue. Intel Unite® Solution - Small Business User Guide v3.1.
4. The Choose how to install Intel Unite® Solution window will open. Select Small Business and click Next. 5. The Destination folder window will be displayed. Choose a destination or leave the default and click on Next to continue. Intel Unite® Solution - Small Business User Guide v3.1.
6. The Ready to install window will be displayed. Click on Install to continue. 7. Once the installation process has completed, the Finish window will be displayed. Click on Finish to continue. IMPORTANT NOTE: If you unchecked Launch Intel Unite® application, then you will need to launch the Intel Unite application using the desktop shortcut before continuing. 8. The screen Set up your Intel Unite® solution – Intel® Product Improvement Program – window will be displayed.
9. The Set up your Intel Unite® solution – Do you want to configure the computer as an Intel Unite appliance - window will be displayed, you will have two options to configure your application: Selecting Yes will configure your system as an Intel Unite appliance. When a Hub is configured as an appliance, the Intel Unite application will automatically start when the Hub PC is turned on and the Intel Unite application will operate in full screen mode.
A Windows firewall exception will be added to allow the Intel Unite application. The power settings will be set to “Always On.” NOTE: This can be undone by using the Intel Unite Settings application or uninstalling the Intel Unite software. Selecting No will place a shortcut on your desktop and allow you to launch the Intel Unite application manually.
15. When the Intel Unite application starts, it will display instructions for others to download the Client software and connect to the Hub. PIN Client Download Instructions PIN On this screen you can see the instructions that each system will follow in order to connect to the Intel Unite Hub, with the PIN being the number you will enter after launching the application on the Client to connect to the Hub. Intel Unite® Solution - Small Business User Guide v3.1.
Closing the Intel Unite App on the Hub If you configured the Intel Unite Hub as an appliance: Press Alt+F4, which will close the Intel Unite application and give you the option to Start the Intel Unite® app or Sign out. If you run the Intel Unite application using the desktop shortcut: To exit the Intel Unite application, press Alt+F4, which will close the full screen window.
Intel Unite Client Installation Once the Intel Unite application has been installed in the Hub, you need to install the application on each Client device that will connect to this Hub. 1. Open a web browser on your laptop or PC that will connect to the Intel Unite Hub by entering the URL that appears on the Hub. 2.
macOS Client Installation 1. Select the Intel Unite for Apple macOS option from the download webpage. 2. Once the Intel Unite Client OS X.dmg file is downloaded on your client machine, open the file to install the app. 3. The Intel Unite Software End User License Agreement window is displayed, review it and click on Agree to continue. 4. Move the Intel Unite app for Small Business to the Applications folder. 5. Launch the Intel Unite app from the Applications folder. 6.
NOTE: If you have previously installed the Intel Unite app on your macOS device (older software version), the Enter PIN & Connect to a Screen window displayed will show a 6 digit PIN number. If this is the case, click on the gear symbol at the lower right corner and select Small Business. Once you save and close this setting, the 8 digit PIN connect window will be displayed. You can also add your name and avatar in this step. Intel Unite® Solution - Small Business User Guide v3.1.
Windows Client Installation 1. Select the Intel Unite 3.1 for Microsoft Windows option from the download webpage. 2. The Setup Wizard will be displayed. Click on Next to continue. 3. After reviewing the End User License Agreement, check the box I accept the terms in the License Agreement and click Next. Intel Unite® Solution - Small Business User Guide v3.1.
4. The Destination Folder window will be displayed. Choose a destination or leave the default and click on Next to continue. 5. The Ready to install window will be displayed, click on Install to continue. 6. Once the Setup Wizard has ended, click on Finish. Intel Unite® Solution - Small Business User Guide v3.1.
7. The installer will request that you restart your system, click on Yes to continue with the installation. 8. When the application launches, the Intel Unite® application Privacy Statement window will be displayed. The application will collect device data and usage information that will help Intel for future product improvements. After reviewing the statement, click on your choice of Yes or No and continue. 9. The following Connect to a screen window will be displayed.
NOTE: If you are having problems connecting the Client to the Hub, make sure the firewalls are disabled or have exceptions in place for Intel Unite.exe; refer to the Troubleshooting Section. Uninstalling from Windows (Hub and Client) IMPORTANT NOTE: Before you uninstall the Intel Unite application from a Hub, you need to make sure that the Intel Unite application is not running and that UniteUser is not signed in (only applicable if the Hub was configured as an Appliance).
Customizing the Hub The Intel Unite Hub can be customized to fit the needs of your organization. Additional options allow you to add a theme to the Hub or enable/disable features such as file share. This section will guide you through customizing the Hub using the Intel Unite Settings application.
General Settings Tab Reset to Installation Defaults: This option will remove all system changes made during installation and will reset all settings back to default. The Intel Unite software will remain on the system, but you will be guided through the Set up your Intel Unite® solution wizard the next time the application is started. This option is useful if you want to change the appliance mode selection you made during installation. Reset Settings: This option will return all settings back to default.
User Interface Tab Full Screen: If this option is set to Yes, the Intel Unite application will take over the entire screen. If you select No, all other settings will be hidden. Background Image: This will allow you to select a background image. You can type a filename, or use the browse button to find a local image. Full Screen Background Color: This will set the background color used in Full Screen mode.
Full Screen Instructions: This textbox will allow you to customize the text instructions displayed on the Hub. If blank, the default instructions will appear. There are three special variables you can use: {host} This will display the hostname of the Hub. {ip} This will display the IP address of the Hub. {pin} This will display the current PIN. Show Instructions: Click this button to preview the current settings. To exit the preview, click on Hide Instructions.
Miscellaneous Tab Allow File Transfer: When set to Yes, connected clients will be able to send files to other users connected to the same Hub. See the Intel Unite Solution Features section for details on how to use this feature. TCP Listen Port for the Intel Unite® app: This is an advanced network setting that will specify the TCP port that Intel Unite should listen on. It is recommended that you leave Automatic set to Yes.
Intel Unite Solution Features for Windows* Client Devices Once the Client connects to a Hub, the solution provides useful collaboration features that include the ability to present content side-by-side, share files, and annotate. This section will provide instructions on how to use the features included with the Intel Unite solution. Launch the Intel Unite application on your Client device and Connect to a screen by entering the PIN located on the Hub.
In addition to being able to present your primary display, the Intel Unite application will allow you to share content in the following ways: Present a physical extended display Present a virtual extended display Present selected applications Intel Unite® Solution - Small Business User Guide v3.1.
Presenting on the Extended Display If your system has multiple physical monitors connected, which are configured as extended displays, the Intel Unite application will allow you to share those extended desktops, keeping your primary desktops private. If your system has only one display, an additional option to create a virtual extended display will be available. To present on an extended display: Click on the More (…) button next to Present Screen.
Presenting Applications This option allows you to select one or multiple applications to present while keeping the rest of the content on your display private. Please note that only one application is shared at a time. If multiple applications are selected, only the active application window will be shared to the Hub. To present an application: Click on Present Application. Select the application you want to share from the list and click OK. Intel Unite® Solution - Small Business User Guide v3.1.
View Presentation When a connected user shares content, you can view and annotate the presentation locally. To view a presentation while a connected user is presenting, click on View. This will open a new window that will show you the content being presented and also allow you to annotate over the content. If multiple people are presenting, you can switch users by clicking on their avatar. Up to 4 people can present (on the hub) at the same time.
Take Over a Presentation When multiple users are presenting, a single user may want to take over the Hub screen. To do this, the user who wants to take over the screen can use the Take Over option. To take over a presentation: Start presenting your content. Click Take Over. You will see the Take Over option only when you are presenting your content screen simultaneously with other users.
Annotation Annotation is used to quickly highlight and point out a specific item or section on a displayed screen. The ink shown will slowly fade after five seconds. To use annotation while presenting: 1. Present your content. 2. A persistent tool menu will appear in the top, center of your display. Click on the down arrow to expose a set of options.
Share a File This option is enabled by default, but your IT administrator can disable it on the Configuration Settings under the Miscellaneous tab (Allow File Transfer is set by default to Yes). The Share Files feature provides an easy way for users to share presentations, meeting minutes, pictures or other files with other users connected to the same Hub. To send a file using the Intel Unite application: Click on Share Files.
In the file list, click on the download button next to the file you want to download. Files will be placed in the Received Files folder on your desktop. On this window you will notice different icons next to the file: - An arrow pointing down is for files which are received and available for download. - When the arrow is pointing to the right the file has been downloaded, click on the rightside pointing arrow to open the file. - The “X” is to close the file or cancel the download.
Video Playback with Audio Support Windows users have the ability to present their desktop with full audio and video capabilities. The audio and video streaming feature allows in room attendees to view movies or video clips during presentations and is available only when you are sharing your screen. This option is enabled by default, but your IT administrator can disable it on the Configuration Settings under the Miscellaneous tab (Audio/ Video Streaming Settings is set by default to Yes).
Disconnect User Any user connected to a session can view a list of participants and disconnect other participants by clicking on the participant icon located on the upper navigation bar. To disconnect a user, click on the user’s icon to view the Disconnect button next to the user. To disconnect all users and end the meeting, click on Disconnect All and End Session. When you click on Disconnect All and End Session you will see the End Session Confirmation window to confirm the end of session.
Meeting Lock This feature allows users to lock a session to prevent other Intel Unite application users from joining and viewing the content being shared. When a session is locked, no other Intel Unite application users will be able to connect. To lock a meeting or session, click on the participant button to view the list of participants that have joined the session. When ready to lock the session, move the toggle button to the On position. To unlock the session move the toggle button to the Off position.
If the user chooses to reset the locked session, all the participants will be disconnected and the user resetting the session will be connected when accepting the Reset Confirmation. All the participants connected to the locked session will receive a message indicating that another user has reset the session. If a session is unlocked while you are presenting, content sharing will be stopped to avoid any Intel Unite application users from being able to see the content until the content is shared again.
Host from Your Device This feature is a peer-to-peer collaboration tool. If there is a need for a collaborative meeting when a meeting or session room is unavailable or you don’t have access to a monitor to display your content, you can start a peer-to-peer session hosted from your device. This feature is only available on Windows client devices (no macOS), it requires systems with Intel® vPro™ technology to be able to start and host a peer-to-peer session.
Connection Status Indicator The connection status indicator provides a reliability indicator of the connection between a Hub and Client. When the connection becomes less reliable, the icon will turn yellow and then red. Intel Unite® Solution - Small Business User Guide v3.1.
Intel Unite Application Settings Intel Unite application settings are located at the right lower corner of the window. You can change your name, add an avatar or enable/disable app configurations. Click on the gear symbol to access your options. Under the Profile tab you will find: Your Name: Enter your user name or chosen name. Avatar: Click on Change to select a desired .png, .gif, or .jpg file. Prompt before allowing people to connect to me: Used in a peer to peer connection.
Intel Unite Solution Features for macOS* Client Devices Once the Client connects to a Hub, the solution provides useful collaboration features. This section will provide instructions on how to use the features included with the Intel Unite solution on macOS client devices. Presenting Content The Intel Unite solution allows you to quickly present content to the Hub display to which you are connected. To present your screen: Connect a Client to a Hub.
Presenting Applications This option allows you to select one or multiple applications to present while keeping the rest of the content on your display private. Please note that only one application is shared at a time. If multiple applications are selected, only the active application window will be shared to the Hub. To present an application, click on Present Application. Select the application you want to share from the list and click OK.
Take Over a Presentation When multiple users are presenting, a single user may want to take over the Hub screen. To do this, the user who wants to take over the screen can use the Take Over option. To take over a presentation, start presenting your content. Click on Take Over. You will see the Take Over option only when you are presenting the contents of your screen simultaneously with other users.
View Presentation When a connected user shares content, you can view and annotate the presentation locally. To view a presentation while a connected user is presenting, click on View. This will open a new window that will show you the content being presented. You will also be able you to annotate over the content. If multiple people are presenting, you can switch users by clicking on their avatar on the right. Up to 4 people can present at the same time.
Annotation Annotation is used to quickly highlight and point out a specific item or section on a displayed screen. The ink shown will slowly fade after five seconds. To use annotation while presenting: Present your content. A persistent tool menu will appear on the right side of your display. Click on the … button to view more Annotation options. Choose marker color for annotations. Choose either fading or persistent annotations. Allow other participants to annotate.
Zoom The zoom view is a 1:1 versus scaled view. Depending upon the size of the presenter's screen as well as your own, you will either see a change or not. A quick and easy way of understanding this is to take the View Presentation window, grab a corner and make it smaller. When clicking on the magnifying glass, as mentioned above, the view depends on the size of your screen. Intel Unite® Solution - Small Business User Guide v3.1.
Share a file This option is enabled by default, but your IT administrator can disable it on the Configuration Settings under the Miscellaneous tab (Allow File Transfer is set by default to Yes). The Share Files feature provides an easy way for users to share presentations, meeting minutes, pictures or other files with other users connected to the same Hub. To send a file using the Intel Unite application: Click on Share Files. Drag and drop files to the Drop files here or Select files area.
In the file list, click on the download button next to the file you want to download. Files will be placed in Downloads. On this window you will notice different icons next to the file: - An arrow pointing down is for files which are received and available for download - When the arrow is pointing to the right the file has been downloaded. Click on the rightside pointing arrow to open the file. - The “X” is to close the file or cancel the download.
Disconnect User Any user connected to a session can view a list of participants and disconnect other participants by clicking on the participant icon located on the upper navigation bar. To disconnect a user, click on it to view the Disconnect button next to the user. To disconnect all users and end the meeting, click on Disconnect All and End Session. When you click on Disconnect All and End Session you will see the End Session Confirmation window to confirm the end of session.
Meeting Lock This feature allows users to lock a session to prevent other Intel Unite application users from joining and viewing the content being shared. When a session is locked, no other Intel Unite application users will be able to connect. To lock a meeting or session, click on the participant button to view the list of participants that have joined the session. When ready to lock the session, move the toggle button to the on position (green).
If a user wants to join a locked session the following message will be displayed: If the user chooses to reset the locked session, all the participants will be disconnected and the user resetting the session will be connected when accepting the Reset Confirmation. All the participants connected to the locked session will receive a message indicating that another user has reset the session.
Connection Status Indicator The connection status indicator provides a reliability indicator of the connection between a Hub and Client. When the connection becomes less reliable, the icon will turn yellow and then red. Intel Unite® Solution - Small Business User Guide v3.1.
Troubleshooting This section will walk you through common issues. Client PC not connecting to Hub Verify that the firewall is allowing the Intel Unite app traffic to reach the network. Invalid PIN If the message “The PIN you entered could not be found. Please try again” appears when trying to connect to the Intel Unite Hub: Verify you have entered a valid and current PIN.
Shortcut Does Not Open Application This usually happens when the Intel Unite application is already running in the background. Reboot your system and try again. You can also use Task Manager to force the Intel Unite application to close. For more information about Intel Unite® software: http://intel.com/unite Intel Unite® Solution - Small Business User Guide v3.1.
