User Guide
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Contents Chapter 1 Welcome 8 9 10 Chapter 2 Your HP Veer 4G What’s in the box? Where can I learn more? Get to know your smartphone Set up your smartphone Charge the battery Turn your smartphone on/off Use gestures: tap, swipe, drag, flick, pinch Update the HP webOS operating system Just Type 32 32 33 33 34 35 36 36 Just Type overview Get in touch with a contact Search the web Find information in an application on your smartphone Create a new item such as a message or memo Open an application Repeat a
Chapter 6 Phone 66 70 71 71 74 75 75 77 77 79 83 Chapter 7 Contents Contacts Calendar Tasks Memos Clock Calculator Facebook Photos, videos, and music 138 138 143 146 147 150 4 Chapter 11 Chapter 12 Camera Photos Videos YouTube Music Amazon MP3 Quickoffice® mobile office software PDF View HP webOS App Catalog and Software Manager 190 191 191 193 193 194 194 195 195 Chapter 13 Wi-Fi Palm mobile hotspot VPN Web Location Services Google Maps AT&T Navigator YPmobile Bluetooth® wireless technology D
Chapter 14 Troubleshooting 216 218 222 223 225 226 227 229 230 231 233 234 235 238 238 239 239 242 243 244 244 244 6Ts: Ways to get your HP Veer 4G working again Palm profile Battery Screen and performance Phone Hands-free devices Synchronization Data connections Email Messaging Wi-Fi Web Calendar and Contacts Camera Photos, Videos, and Music Amazon MP3 HP webOS App Catalog Transferring information to and from your computer Backing up and restoring data Updates Transferring information from another HP web
Contents
Welcome Congratulations on the purchase of your HP Veer 4G.
Your HP Veer 4G NOTE When referring to the company that makes your Veer, this document uses both the terms HP and Palm. HP and Palm are the same company; the use of both terms reflects company terminology.
Sync: Your Veer gives you synchronization without a cable. You can sync with online services so that you can store and sync your info in online accounts. For more information, see Get data from an online account in the cloud. Hardware Your Palm profile: When you set up your smartphone, you create a Palm profile by entering a valid email address. Your profile gives you an account in which to create and store contacts and calendar events.
Where can I learn more? • To view Help topics for a single application: Open the application, open the application menu, and tap Help. • On-device Help: Read short how-tos and watch animations on your new smartphone. • To view all Help: Open Help . • Online start-up help: Visit palm.com/gettingstarted to view videos on basic topics such as managing info, transferring data, and maximizing battery life. • Tools available from online support: Visit palm.
• Peer-to-peer support: Visit forums.palm.com to share your experiences and get help and advice from fellow customers. • Self-paced learning guides: Visit learning.palm.com to take a free online tutorial about your new smartphone. Available in English only. • Customer service from AT&T: For questions about your mobile account or features, contact AT&T customer care.
Chapter 1 : Welcome
Basics You’re about to discover the many things about your HP Veer 4G that will help you better manage your life and have fun, too. Read this chapter to learn about your smartphone and take the few easy steps to set it up and get it running. Then learn about the gestures that make moving around on your smartphone easy. Later, after you’re familiar with your smartphone, you’ll want to personalize the settings and add applications to make it uniquely yours.
Get to know your smartphone Front view Slide out the keyboard • Hold the smartphone as shown below and gently push up. TIP When you are on a call or using data services to check email, browse the web, and so on, you may experience better sound or connection quality if you keep the keyboard slid out. 1 Earpiece: When you hold your smartphone up to your ear when on a call, the screen darkens. See Why the screen goes dark. 2 Touchscreen: Tap and make other gestures directly on the screen. See Touchscreen.
NOTE The volume you set for each individual audio component is saved automatically, whether the audio component is the earpiece of your smartphone, a wired headset, a wireless headset that uses Bluetooth® wireless technology, music heard through the speaker, music heard through a headset, and so on. When you return to using an audio component, the audio plays at the volume you left it the last time you used that component.
The Launcher Icons in the title bar Table 1. Title bar icons and descriptions Item Description The battery is being charged. The battery is fully charged. The battery is low. See Charge the battery. Airplane mode is turned on. This means that the phone, Bluetooth® wireless technology feature, and the Wi-Fi and VPN features are off (incoming calls go to voicemail). See Turn wireless services off (airplane mode). 1 Application name: Displays the name of the currently open application.
Table 1. Title bar icons and descriptions Item Description The back cover is compatible with the HP Touchstone charging dock (sold separately). A Bluetooth connection is in progress. A Bluetooth connection has been made. Your smartphone is performing a search on the characters you entered. If you are in Card view or the Launcher, your smartphone conducts a global search on your smartphone (see Just Type).
Set up your smartphone 2 Insert the SIM card. Note the position of the notch. Insert the SIM card and set up your smartphone Your SIM (Subscriber Identity Module) card contains information on your wireless account. To make calls or use your smartphone’s email or web features, you need to insert a SIM card. If you don’t have a SIM card, contact AT&T. To take advantage of the high-speed data connection available on your smartphone, you may need to have a 4G or 3G SIM card. Check with AT&T for information.
Your Palm profile gives you the following benefits: NOTE If you already have a Palm profile, you can use the same email address and password to sign in to your new smartphone. This will sign you out of the Palm profile on the other device, restore your backed-up data to your new smartphone, and reinstall any apps you purchased from HP webOS App Catalog on your new smartphone.
WARNING Use only chargers that are approved by HP with your smartphone. Failure to use a charger approved by HP may increase the risk that your smartphone will overheat, catch fire, or explode, resulting in property damage, serious bodily injury, or death. Use of unapproved third-party power supply accessories may damage the device and void the Limited Warranty for the product.
• Shut down the smartphone completely when you won’t be using it for an extended period of time (see Shut down your smartphone). TIP If you think that the battery needs to be replaced, see I need to replace the battery for instructions. Turn the screen on/off Turn the screen on and leave the wireless services turned off when you want to use only the organizer features, for example, when you’re on a plane and you must turn off all wireless services, but you want to look at your calendar.
off all wireless services. You can’t browse the web, but you can still use apps like Calendar, Contacts, Photos, Music, Quickoffice® mobile office software, and PDF View. Do one of the following: • Tap the upper-right corner of any screen to open the connection menu. Tap Turn on Airplane Mode. • Press and hold power and tap Airplane Mode.
When you are inside a coverage area, the bars of the signal-strength icon are filled in according to the strength of the signal. If you’re outside a coverage area, the bars in the signal-strength icon appear dimmed with an X. Shut down your smartphone Usually, turning your smartphone off and/or putting it in airplane mode is sufficient for normal periods when you have the smartphone with you but you’re not using it.
Tap Tap with the tip of the finger, not the fingernail. Tap fast and firmly, and then immediately lift your fingertip off the screen. Don’t bear down on what you’re tapping. Don’t wait for a response; the response comes after you lift your finger. Don’t linger on the gesture; a tap takes a split second to do. Tap the center of the gesture area to do the following: • When you’re working in an application, tap the center of the gesture area to see Card view.
Display Quick Launch: One kind of drag that you’ll use a lot brings up Quick Launch when you’re in an application. This drag gesture begins in the gesture area and ends on the touchscreen. As your fingertip slowly crosses the border between the gesture area and the touchscreen, it seems to drag Quick Launch into view. To open one of the apps in Quick Launch, move your finger to its icon. When you see the app name appear, lift your finger. The application opens.
Display Card view or the Launcher: If an application is maximized, you can flick up from the gesture area to the screen to minimize the app and display Card view. This is the up gesture. If you make the up gesture when Card view is displayed, you open the Launcher. Zoom in or out a fixed amount (Web, Photos, Quickoffice® mobile office software, PDF View): Double-tap the screen.
Scroll fast: Flick the screen in the desired direction. Insert the cursor in a text field: Tap the location. Stop scrolling: Tap or drag the screen while scrolling. Move the cursor: Tap the location to insert the cursor. Press and hold Option . Place your finger anywhere onscreen and drag your finger in the direction you want to move the cursor.
Select text when you can see a cursor: Tap the location to insert the cursor. Press and hold Shift . Place your finger anywhere onscreen and drag your finger in the direction you want to select text. Tap the highlighted text to deselect it. Update the HP webOS operating system Select a paragraph of text: When you cannot insert a cursor in the text— for example, on a web page or in an email you received—the smallest amount of text you can select is a whole paragraph.
Respond to a system software notification Manually check for system updates When you get a notification that a system update is available, do one of the following: 1 Open System Updates 2 If a message appears stating that a system update is available, do the following: . • Tap Install Now twice. When installation is complete and the smartphone resets, tap Done. Installation times vary, depending on the size of the update.
Chapter 2 : Basics
Just Type Just Type changes the way you create, look for, and use information on your smartphone. Instead of starting a task by opening an app, start in Card view simply by typing your idea, message, or task. Then you choose what you want to do with the text you typed: use it to search the web, post it to your Facebook page, send it as a message, save it as a memo. Just Type opens the app you need to complete your task.
Just Type overview The Just Type feature lets you do almost anything you want on your smartphone, without having to go to a specific app. When it crosses your mind to look up, do, or make note of something, just type to put your thought into action. You can also start a search by copying text in another application, opening the Launcher or Card view, and pasting the text. The text appears at the top of the screen as the search term.
• Tap Add Reminder to add a reminder message to the contact (see Assign a reminder message to a contact). • To view suggested search terms from your default search engine based on the characters you entered: Tap Suggest to the right of your default search engine name. Tap a suggestion to search on that term. If the characters you entered return no contacts, applications, or other items on your smartphone, suggestions are displayed automatically. Tap one to search on it.
physical address you want to locate on a map, a bookmark name, the name of an app you want to download, or some other term. Create a new item such as a message or memo You can use Just Type to create a new item such as an email message or memo by entering all or part of the item’s text. These items are grouped in the Quick Actions section of the search results. For some Quick Actions, you need to turn on a preference to create that type of item from your search results (see Customize Just Type).
Open an application 1 Open Card view (see Manage applications in Card view) or the Launcher (see Open an application in the Launcher). 2 Begin typing the app name or a related keyword. See Use application keywords for a list. 3 When the app appears, tap it. Use application keywords If you don’t know the name of the app you are searching for, you can enter a keyword associated with the app. This table shows the keywords you can use to find an app on your smartphone. Table 1.
Repeat a recent search To search on a term you recently entered, you don’t need to enter the term again. 1 In Card view, tap Just type. 2 Your recent searches are displayed. Tap a search term to repeat the search. TIP To clear your recent search history, tap Clear. 3 Customize Just Type You can select the types of information that are included in a search. For contacts, you can also turn Global Address Lookup on or off.
Find More: This option lets you search App Catalog for third-party applications and services that you can use to perform any of the following Just Type functions: web search, app search, or creation of a new item (Quick Action). For example, you can use Find More to download a new web search engine. To use this feature, tap Find More, and then download an app from the list displayed in App Catalog (see HP webOS App Catalog and Software Manager). TIP There’s another way to add a search engine to Just Type.
Chapter 3 : Just Type
Work with applications Whatever you need to do in an app, your HP Veer 4G makes it easy. There are multiple ways to open apps, so you can access the one you want quickly. You can have more than one app open at a time and easily switch among them in Card view. Once you become familiar with using menus, Text Assist, favorites, online accounts, and notifications, you can manage your apps with ease.
Open applications TIP You can also open the Launcher by flicking up twice from the gesture area to the screen. If you are in Card view, just flick up once to open the Launcher You can have as many applications open at one time as you like, limited only by the amount of memory available on your smartphone at the time. 3 To find the app you want, flick up or down to see all the icons on a page.
You can customize Quick Launch to contain the icons for apps you use most often. To open an application from Quick Launch, just tap the icon. 2 Move your finger to the application icon. When you see the app name appear, lift your finger. The application opens. Go up one level in an app (back gesture) * Quick Launch Quick Launch can display no more than five icons. By default it displays, from left to right, Phone, Contacts, Email, Calendar, and the Launcher.
Use the menus Most applications have an application menu hidden in the upper-left corner, which provides access to additional features. There is also a connection menu hidden in the upper-right corner, which provides access to wireless services. • Tap the application name in the upper-left corner of the screen. 2 Some applications have additional menus. For example, in Photos, tap an open picture and tap to display a menu of tasks you can do with the picture (see Photos). Tap a menu item to open it.
DID YOU KNOW? Pressing and holding the gesture area is sometimes called a Enter and save information “meta-tap.” Use the keyboard Open the connection menu The connection menu lets you manage wireless services—the phone, Bluetooth® wireless technology, Wi-Fi, and VPN. DID YOU KNOW? The connection menu also displays the current day and date and the battery charge level. 1 Do one of the following: • Drag down from the upper-right corner of the smartphone (above the screen) onto the screen.
• Turn on Caps Lock: Press Shift appears. • Turn off Caps Lock: Press Shift twice. The Caps Lock symbol TIP The symbols and accented characters are grouped according to their similarity to the corresponding key. In some cases, the symbol is related to the alternate character on the key, not the letter. For example, to type a € or other currency symbol, press Sym + h. Why? Because the alternate character on the H key is $. .
Table 1. Symbols and accented characters Press Sym press… and to select… r or R ®² s or S ßšŠ~\`•÷^[]{}<>«»Ø| t or T ™³¾ u or U úùüûÚÙÜÛ[]{}<>«» v or V ^ w or W ÷^± x or X x¤ y or Y ÿýŸÝ¥[]{}<>«» z žŽ• , or _ ~\`•÷^[]{}<>«»Øμ| . …~\`•÷^[]{}<>«»Øμ| @ °•Ø Enter information in a field You can enter information in a field by typing or by pasting previously copied information (see Cut, copy, and paste information).
Customize Text Assist settings 2 Tap Edit User Dictionary. 3 To edit the auto-correction dictionary, tap Learned Words and do any of the following: You can customize individual Text Assist features: auto-correction, auto-capitalization, and shortcuts. To customize the user dictionary, see Add your own words and shortcuts. 1 Open Text Assist . 2 Do any of the following: • To add a word: Tap , enter the new word, and then tap Add.
Cut, copy, and paste information Select items in a list You can copy any selectable text, and you can cut any selectable text that you entered, for example, in a memo or an email. This includes text you can select by dragging the cursor and paragraphs you can select by tapping them (see Text selection gestures). Lists enable you to select from a range of options. Lists are different from menus (see Use the menus), which give you access to additional features.
Save information 3 While pressing and holding Option • On most screens, your information is saved automatically. Just make the back gesture to close the screen (see Go up one level in an app (back gesture)), and your info is saved at the same time. • Your info is also saved if you minimize an app to a card in Card view and throw the card off the top of the screen to close the app. • On screens with a Done button, either tap Done or make the back gesture to save your information. 4 Tap Delete.
When an application fills the screen and you want to go to Card view, do one of the following: 2 Tap a card to maximize the application. TIP You can also maximize the center card in Card view by tapping the center of • Tap the center of the gesture area. the gesture area, or by flicking down from the screen to the gesture area. TIP You can set a preference to move among open apps without first going to Card view (see Turn advanced gestures on/off).
Reorder a card within a stack Reorder Quick Launch icons 1 In Card view (see Manage applications in Card view), tap and hold the card you want to move. You can change the position of any Quick Launch icon except the Launcher icon. 2 After the card becomes transparent, drag it across the other cards in the stack to another position. 1 In Card view (see Manage applications in Card view), tap and hold a Quick Launch icon.
2 Drag the icon to a new location on any page. 3 Scroll to the page you want to move. 4 Tap and hold the page. 5 Drag the page to its new location, and release. 6 (Optional) Repeat steps 3–5 to move other Launcher pages.
Manage online accounts You can also set up your smartphone to post photos to online accounts such as Facebook or Photobucket. See Set up an online pictures account on your smartphone. You can set up online accounts in the Accounts application, or in individual applications on your smartphone. The online account must already be set up on the web or server before you can add it to your smartphone.
3 Do one of the following: Use the Accounts application to edit or delete an online account If you change the username, email address, or password you use with an online account, you need to enter the new information in the account settings on your smartphone. You can do that from within one of the applications associated with that account, or from the Accounts app. 1 Open Accounts . 2 Tap the account name. 3 Do one of the following: • To add one of the listed accounts: Tap the account name.
IMPORTANT If you delete an account from your smartphone using the Accounts app, all data is removed from all apps on your smartphone associated with the account. The account itself still exists online. For example, if you delete an Exchange account using the Accounts app, all your Exchange data is removed from Email, Contacts, Calendar, and Tasks.
Some dashboard items enable you to perform multiple actions. For example: • On a calendar dashboard item, tap the calendar icon to open Calendar in Day view with the event displayed, or tap the event name to open the event details screen. • For a missed call, tap the icon to open your call history, or tap the missed call item to call back the number.
Contacts: See all your favorites by tapping Favorites on the contacts list screen. On your complete contacts list, favorites are noted by a star. Just Type: When you enter a search term, matching favorites appear at the top of the contacts search results and are noted by a star. Email and Messaging: When you begin typing a contact name to address a message, matching favorites appear grouped at the top of the search results list and are noted by a star.
Copy files and sync your personal data You didn’t buy your HP Veer 4G simply to make calls; you bought it because it’s also a handheld computer with lots of the features and functions of your desktop computer. One important feature that your smartphone shares with your computer is that it has storage space for your files and for your personal data. This chapter explains how to get these two kinds of data—files and personal data—onto your smartphone. Copying files to your smartphone is easy.
Copy files between your smartphone and your computer Copy files and folders using USB Drive mode You can copy any type of file from a computer to your smartphone, and from your smartphone to your computer, by putting your smartphone in USB Drive mode. In this mode, your smartphone appears as a removable hard drive to your desktop computer. 1 Connect your smartphone to your computer using the USB cable. 2 On your smartphone, tap USB Drive. On your computer, your smartphone appears as a removable drive.
2 On your smartphone, tap USB Drive. On your computer, your smartphone appears as a removable drive. 3 On a Windows computer, if the Found New Hardware wizard opens, click Cancel to close the wizard. 4 Open My Computer (Windows XP), Computer (Windows Vista/Windows 7), or Finder (Mac), double-click the drive representing your smartphone, and delete the files or folders. 5 End the connection safely.
On your smartphone and on your computer: You can set up a sync relationship between your smartphone and selected desktop organizers. Different kinds of sync relationships are possible using third-party solutions. This enables you to create and change data in one place—on your smartphone or in the desktop organizer—and have it show up in both places. On your smartphone only: Store and create contact and calendar data in your Palm profile account. It’s backed up to your Palm profile in the cloud.
Transfer data from an old phone BEFORE YOU BEGIN If you want the data from your desktop organizer to be transferred to an online account, be sure you set up that account on the web and on your smartphone first. • On your computer, create an account on the Google website (go to gmail.com) or in Exchange (speak to an IT person at your company). • Set up the same account on your smartphone (see Manage online accounts).
IMPORTANT The DTA is not synchronization software. It is meant to be used once per desktop app, to export your info from the desktop app to an account on your smartphone. NOTE You cannot use the DTA to transfer Calendar and Contacts to a Yahoo! account. Instead, you must use the upload tool provided by Yahoo!. Data is transferred from your computer to Yahoo.com, and then from Yahoo.com to the smartphone. Data is not transferred from the smartphone to Yahoo!. For more information, go to palm.
NOTE Changes you make in your Yahoo! or Facebook account on the web show up on your smartphone. There's nothing you have to do. You cannot, however, change Yahoo! or Facebook contacts and calendar events on your smartphone.
2 Set up your Google account on your smartphone. See Manage online accounts. 3 Install a third-party application on your computer that enables you to sync with Google. Go to palm.com/sync-solutions to learn about available third-party sync solutions. 4 Follow the instructions given by the third-party vendor to sync the data in your desktop app with Google. The next time Google syncs with your smartphone, your data appears on your smartphone.
Phone Your HP Veer 4G enables you to effectively manage multiple calls. You can answer a second call, swap between calls, and set up a six-way conference call. Use Just Type to make a call by typing your contact’s first and last initials. You can also work with other applications while on a call. Your Veer helps you to do all these tasks with ease.
Make calls Dial by contact name using voice dialing 1 For information on how to turn the phone on your smartphone off and back on, see Turn wireless services off (airplane mode). To open Voice Dial, do one of the following: • Open Voice Dial . • Press and hold volume. • Open Phone , and tap and hold . • If you have a headset connected to your smartphone, press and hold the button on the headset. NOTE The first time you open Voice Dial, a brief audio tutorial explains how to use voice dialing.
Additional Voice Dial commands: You can say any of the following voice commands when Voice Dial is open: 2 Begin typing the contact first or last name, or initials. 3 Tap one of the contact’s phone numbers to dial it. If only the contact name appears, tap the name to display the phone numbers for that contact, and tap a number. • • • • To redial the last number called: Say, “Redial.” To check voicemail: Say, “Voicemail.” To repeat the last audio prompt: Say, “Repeat.
2 Tap the dial pad numbers to enter the number. 2 3 Tap When you finish entering the number, press Enter number to dial. or tap the to dial. TIP If you turn off the preference to show contact matches in the dial pad (see Turn contact match display on/off), this changes how you dial using the keyboard in the Phone application. In Phone, after you enter the number with the keyboard, tap the onscreen dial icon to dial.
3 Tap the favorite. The call is made using the default number you selected for that favorite. Dial using a speed dial • If your company uses Microsoft Exchange Server with a Global Address List (GAL), entering the contact search information returns matching results from the GAL as well. GAL results appear with the icon next to the name. 3 Tap the number. See Assign a speed dial to a contact for instructions on creating a speed dial.
Dial your national emergency number Receive calls To dial 911, do the following: 1 Press power to wake up the screen if needed. 2 Drag 3 Do one of the following: up to unlock the screen if needed. • If Secure Unlock is not on (see Set options for unlocking the screen), tap the center of the gesture area to display Card view if Card view is not displayed. Enter the emergency number, and tap the number to dial. You don’t have to press Option to enter numbers.
TIP You can see a photo of the person calling you by assigning a caller ID photo. Use voicemail See Add a photo to a contact. TIP If you miss a call, a notification appears at the bottom of the screen. Tap the notification to open the missed call dashboard item. On the dashboard item, tap the name or number to call the person back, or tap the icon on the left to open your call history (see View your call history).
If you created a reminder in the contact info of a caller, the reminder appears as a notification when you make a call to or receive a call from the person. See Assign a reminder message to a contact. NOTE If you hold the smartphone up to your ear while you’re on a call, the screen goes dark to prevent your accidentally tapping an item on the screen. This is normal behavior. See Why the screen goes dark for more information.
4G or 3G network: You can make simultaneous voice and data connections. So when you’re on a call, you can also send and receive email; browse the web; and send and receive text, multimedia, and IM messages. NOTE You can’t send or receive multimedia messages using a Wi-Fi network. 1 While on a call, do one of the following: Switch between two calls • Tap to put the active call on hold and switch to the other call.
2 Tap Look up or send a message to a contact to create the conference call. When you’re on a call with a contact, tap the contact name to see the person’s information in Contacts. With the contact entry open, you can do the following: • Tap to send the contact a text message. For example, if the contact is on hold while you’re having a long conversation with a second caller, you can send the contact a text stating that you’ll call him or her back. • Tap Edit to edit the contact entry.
View your call history Your call history is more than just a log. It’s also a place where you can dial a number, send a text message, and save or view contacts. 1 Open Phone 2 Tap 3 Do any of the following: • To delete a call history entry: Throw the entry off the side of the screen. Tap Delete to confirm. • To clear the call history: Open the application menu, tap Clear Call History, and tap Clear Call History to confirm. 4 .
2 Tap . 3 Tap Add Favorite, search for the contact, and tap the contact when the name appears. 3 Tap the contact photo or contact name. 4 Do one of the following: icon to the right of the favorite • To call the favorite using a different number: Tap the number. • To send the favorite a text/multimedia message: Tap . • To view the favorite’s contact entry: Tap View Contact.
1 Open Phone . 2 Tap 3 Do one of the following: 1 . • If you enter a phone number in Just Type that is not associated with a contact, tap Add to Contacts. • Before dialing a number you entered in the dial pad, tap Add to Contacts. • To set a default number: Tap the favorite. • During a call, tap • To change the default number: Tap the contact photo or contact icon to the right of the favorite name, and tap Change Default Number. 4 Do one of the following: Tap the number you want to use.
Use a wired headset • Hang up a single active call or all calls on a conference call. • Switch between calls if there is one active call and one call on hold. Your smartphone works with headsets that have a 3.5mm connector (look for three colored bands on the plug). When in doubt, ask the third-party headset manufacturer if the product is compatible with your smartphone. If you hear a headset buzz or poor microphone performance, your headset may be incompatible with your smartphone.
6 To use a Bluetooth device with your smartphone, follow the instructions that came with the Bluetooth device. 7 To switch to another Bluetooth device while on a call: Tap and tap the new device name. You can also tap Handset or Speaker to use your smartphone without the headset. TIP If you make a Bluetooth connection with a car kit, you might get a notification on your smartphone asking if you want to upload contacts to the car kit. Tap Allow to upload contacts.
Turn my caller ID on/off The caller ID feature controls whether your phone number appears on another person’s phone when you call them. Check with AT&T about availability and pricing of the caller ID feature. U.S. or Canada. So you can simply enter the 10-digit number or dial a contact with a 10-digit number, and the call goes through correctly. The preference does not work with 7-digit numbers. 1 Open Phone . 2 Open the application menu and tap Preferences & Accounts.
4 Set the following: 3 When I Dial: Tap this field and select the number of digits you need to enter to have your smartphone add a dialing prefix. • To lock the SIM card: Tap Lock SIM Card. Enter the PIN provided by AT&T to lock the SIM and tap Done. The SIM card locks anytime you turn off your smartphone. To turn the smartphone back on, you must enter the PIN. Use This Dialing Prefix: Enter the prefix to be added at the beginning of the dialed number.
• To delete an entry: Swipe the entry off the side of the screen and enter the PIN2. Tap Delete to confirm. Set roaming and data usage preferences Use roaming and data usage preferences to set options for using your smartphone in your home network and while roaming. For example, you can set options to prevent placing a call or making a data connection while roaming, so that you avoid extra charges. 1 Open Phone . 2 Open the application menu and tap Preferences & Accounts.
1 Attach the magnetic end of the 3.5mm headset adapter to the charger/ connector on the side of your smartphone. 2 Connect a TTY/TDD device to the jack on the 3.5mm headset adapter. 3 Open Phone 4 Open the application menu and tap Preferences & Accounts. 5 In TTY/TDD, tap On or Off. . Use SIM Toolkit The SIM Toolkit app gives you access to services from AT&T such as account information, payment, and news. 1 Open SIM Toolkit . 2 View and work with the features displayed.
Chapter 6 : Phone
Email, text, multimedia, and instant messaging Enjoy the ease and speed of keeping in touch with friends, family, and colleagues anywhere you can access the AT&T data network or a Wi-Fi network. You can send and receive attachments as well. And keep the Messaging app in mind for times when you need to send a short text, multimedia, or instant message to a mobile phone number—especially handy when you’re in a meeting that’s running late.
Email Merged inboxes in Email How do I send and receive email on my smartphone? You can set up multiple email accounts on your smartphone. When you open Email, you see all your accounts in a single view: Account List view. From there, you can open the inbox of an individual account, or you can open the All Inboxes smart folder and see all messages from all your inboxes displayed in a merged view.
Set up email 5 Follow this procedure if you have a common email provider, for example, AOL, EarthLink, or Yahoo!. If you are setting up the Email application to work with your corporate email account that uses Microsoft Exchange ActiveSync or Lotus Notes, see Set up email: Microsoft Exchange and Lotus Notes. 1 Open Email . 2 Do one of the following: • The first time you open Email, tap an account type or tap Email Account. Tap Done.
• Any other time you open Email, open the application menu, tap Preferences & Accounts, tap Add Account, and then tap Microsoft Exchange. Set up email when automatic setup fails Follow these steps if automatic setup (see Set up email) does not work for your email account.
• Any other time you open Email, open the application menu, tap Preferences & Accounts, tap Add Account, and then tap Email Account. 4 Enter your email address and password, and tap Manual Setup. 5 Tap the Mail Type field and tap your account type. 6 Enter info for the incoming and outgoing mail server as needed, based on the server information you got from your system administrator. 7 Tap Sign In.
Sync deleted emails (POP accounts only): Set whether messages should be deleted on the server when you delete them on your smartphone. Sync server to device (POP accounts only): Set whether messages should be deleted on your smartphone when they are deleted on the server. Default Folders (IMAP accounts only): Specify the folder where messages you send, save as drafts, or delete are stored. Change Login Settings: See Change account login settings.
Create and send an email message 1 Open Email 2 Tap TIP To address an email directly from the Launcher or Card view, type the email address. If the email address is already associated with a contact, the contact is displayed. Tap the email address. A new email is opened, with the address in the To field. . . 5 (Optional) Tap To to open the Cc and Bcc fields, and enter an address. 6 (Optional) Repeat steps 4 and 5 to enter additional addresses.
Add attachments to a message 1 While composing a message, tap . 2 To get the file you want to attach, do the following: 1 Open Email 2 If the folders for the account you want are hidden, tap the folders. 3 Tap the folder you want to check messages for. If synchronization doesn’t start, tap . • Tap an icon at the bottom of the screen to search for pictures, videos, music files, or documents.
• To copy a link to a web site: Press and hold Option link. Then tap Copy URL. and tap the • To copy an email so you can paste it into a memo or other document: Open the application menu and tap Edit > Copy All. 6 Tap or in the subject line to view the previous or next message. 7 To view messages for another account, make the back gesture twice (see Go up one level in an app (back gesture)) to return to the account list, and tap the account name.
Do one of the following: View a contact from an email message • To share an image: With the message open, press and hold Option and tap the image. Then tap Share Image. • To copy an image to Photos: Tap the image file name and then tap Copy to Photos (if available). • In a message you’ve received from someone listed in the Contacts app, tap the name to open the contact entry.
2 Address the forwarded message (see Create and send an email message). 3 Enter the forwarded message text and tap . Mark all messages in a folder as read 1 Open a folder. 2 Open the application menu, tap Mark All Read, and then tap Mark All Read again. Show or hide message recipients You can show all recipients in the To or Cc fields of an email you received. Flag or unflag a message 1 Open a message. 2 Open the application menu, tap Show Recipients or Hide Recipients.
To avoid deleting a message accidentally, you can turn the Delete Confirmation preference on (see Set email preferences). If you do accidentally delete a message, you can move it back to the original folder (see Move a message to another folder). To remove a message from your smartphone permanently, delete it from the deleted items folder. To delete all messages from the deleted items folder, open the application menu while in the folder, tap Empty Trash, and then tap Empty Trash again.
Sort email in a folder Set email preferences 1 Open Email 1 Open Email 2 If the folder you want is not displayed, tap one of your accounts. 2 Open the application menu and tap Preferences & Accounts. 3 Set any of the following: 3 Tap a folder, open the application menu, and tap Sort. 4 Tap any of the following: . to display the folders for . By Date: Sort the folder contents by date, from most recent to oldest. Tap By Date again to sort in reverse order.
Reorder accounts Send email messages from within another application You can change the order of the accounts in Account List view. Use the share menu item in any application that supports this feature to send an item as an attachment to an email message. This feature is available in the Contacts, Photos, PDF View, and Memos applications, among others. Depending on the app, the menu item might be named Share, Send, or Email. For details, see the section in this guide on the specific application.
the upper part of Conversations view displays all messages you’ve exchanged with this person, and the bottom part provides the area where you type your next message. 1 In Messaging, start a new conversation or open one that’s listed in Conversations view. 2 Tap Text or an IM account name in the upper-right corner of the screen. If available, the other ways to communicate with this contact appear in a list. Tap the account or phone number you want to use.
Switch between Conversations view and Buddies view Conversations view lists all of your Messaging conversations. Buddies view lists all of your IM buddies. 1 Open Messaging . 2 For Conversations view, tap Conversations. For Buddies view, tap Buddies. the recipient’s smartphone, as long as the receiving IM application supports the image. This table shows the emoticons that are supported on your smartphone.
Table 1. Supported emoticons To display this emoticon... Enter any of these keyboard character combinations...
Multimedia messages consist of text and pictures or videos. You can include pictures in JPG format and videos that you record on your smartphone. • Enter a phone number for a recipient who is not a contact. • Do you need to enter a short code that contains letters—for example, to text a vote to a TV poll or to make a donation to a charity? Use the keyboard to enter it; just press the letter keys and tap the code that appears under Short Code.
TIP You can include emoticons in your message (see Use emoticons in a 5 (Optional) Do any of the following from the body of the message: message). • To call a number: Tap the number, and tap TIP You can also send a contact entry as part of a multimedia message. Do this in the Contacts app (see Send contacts). • To add a number to Contacts: Tap and hold the number, and tap Add to Contacts. Tap Save As New to create a new contact, or tap Add To Existing to add this number to an existing contact. .
3 (Optional) Tap the message text, and edit the text. Delete a conversation 4 Tap 1 In Conversations view, throw the conversation off the side of the screen. 2 Tap Delete to confirm. . Copy messages You can copy an individual message as plain text. You can also copy the contents of an entire conversation. 1 Open Messaging . 2 Tap a conversation.
3 Do either of the following: • To set up messaging with one of the accounts listed: Tap the account type. • To set up an account type that is not listed, tap Find More, tap an app, and follow the instructions onscreen to add the account. 3 Tap to the left of the text Offline and tap Available. Sign out of an IM account 1 Open Messaging . 4 Enter your username and password. 2 Tap Buddies. 5 Tap Sign In.
• In Conversations view, tap an existing conversation. • In Conversations or Buddies view, tap to start a new message. Enter an IM address, or tap to search for a contact. 3 Enter the message text and tap 5 (Optional, if available) Tap the Message field and enter a message for your buddy invitee. 6 Tap Add Buddy. . TIP You can include emoticons in your message (see Use emoticons in a message). 4 When the message recipient replies, the reply appears below your message in the conversation.
2 Do one of the following: Change your IM account username and password • In Conversations view, tap a conversation with the buddy you want to delete. If you change the username or password for your IM account online, you need to enter the updated information for the account on your smartphone. • In Buddies view, tap a buddy. 3 Open the application menu and tap Delete This Person. 4 Tap Delete. Change your online status 1 Open Messaging . 2 Tap Buddies.
Chapter 7 : Email, text, multimedia, and instant messaging
Contacts, Calendar, and other personal information Your HP Veer 4G is all you need to organize your personal information and keep it with you wherever you go. All your personal information is backed up and kept private either in your Palm profile or in one of your online accounts.
Contacts How do I add names and other info into Contacts? You have a few options for getting info into Contacts. Connect to an online address book: If you have an address book in an online account that works with the HP Synergy feature (see Your HP Veer 4G), for example, Google or Microsoft Exchange, you can set up Contacts on your smartphone to synchronize and display contacts that you store in the online address book.
need to open just one view to see all of Emily’s info. The actual data remains separate in the various accounts where you originally created the data; it’s just assembled in one view on your smartphone for your convenience. How can you tell if a contact is linked? Look in the upper-right corner of the contact screen. If you see a number beside the photo icon, that means that you’re looking at a linked contact, with combined info from contacts you’re storing in separate accounts.
Depending on the account, you may be presented with options for which apps should download data from that account. For each app, tap On or Off, and then tap Create. 4 5 To add detailed name information, such as prefix, suffix, or middle name, to a name, open the application menu and tap Name Details. To set up an account type that is not listed, tap Find More, tap an app, and follow the instructions onscreen to add the account.
Find a contact If you have contacts that you call frequently, you can do any of the following to help access their numbers quickly: To find a contact within the Contacts app, use these steps. 1 Open Contacts . 2 Begin typing any of the following: • Create a favorite in Phone (see Create a favorite) or in Contacts (see Create a favorite). • Create a speed dial (see Assign a speed dial to a contact). • Add a contact to the Launcher (see Add a contact entry to the Launcher).
5 In a linked contact, tap the account icon in the upper-right corner to edit fields specific to that account. 4 The contact info is copied to the SIM card, and a linked contact is created between the source contact and the contact(s) on the SIM card. NOTE The fields that make up the contact header (name, photo, job title, company) are unique to each account. You must open a specific account to edit these fields.
• In a linked contact, to add or change the photo of another account: Tap the account button in the upper-right corner and tap the other account (see Linked contacts). Add a ringtone to a contact Select the ringtone you want to hear when this contact calls you. 1 While creating (see Create a contact) or editing (see View, edit, or delete contact information) a contact, tap Set a ringtone. 2 Do one of the following: • Tap the ringtone name. • To use a music file as a ringtone: Tap and tap the file name.
Remove a contact from favorites 1 Open Contacts 2 Tap Favorites. 3 Tap a contact and tap 4 . Tap the phone number you want to assign a speed dial to, and then do one of the following: • To assign a speed dial: Tap the key to use as a speed dial. • To reassign a speed dial to the selected number: Tap the assigned speed dial and then tap Reassign To [Name]. . TIP To remove a speed dial from a number, open the contact, open the application menu, and tap Set Speed Dial.
Link a contact 5 When your smartphone recognizes matching information in two or more contacts—for example, the same name and phone number—it automatically gathers the info from the two records into a single view that displays all the contact information. You can also manually link contacts. The info for your linked contacts appears combined only on your smartphone; the actual info is kept separate and distinct in the accounts it came from.
TIP To remove a contact from the Launcher, open the contact, open the application menu, and tap Remove From Launcher. Get in touch with a contact 1 Open Contacts 2 Tap the contact name. NOTE Entries that you cannot change on your smartphone, like those from Facebook and LinkedIn, you also cannot delete from the smartphone. You must delete them from your account on the web to remove them from your smartphone. 3 .
Customize Contacts 1 Open Contacts 2 Open the application menu and tap Preferences & Accounts. You can also choose to sort by Company & first name or Company & last name. In these cases, the company name is alphabetized, and within the company, whichever you choose, the names are still listed as first name followed by last name. . Accounts: Tap an account to change login settings and sign in using the new settings.
Deleting the account from Contacts also deletes the associated contact entries from your smartphone only. The entries are not deleted from the online account. 2 1 Open Contacts To send one contact: 2 Open the application menu and tap Preferences & Accounts. 1 Open Contacts 3 Tap the account name. 2 Open the application menu and tap Send Contact. 4 Tap Remove Account and tap Remove Contact Account. 3 Tap one of the following: . Open the application menu and tap Send All To Car Kit.
Calendar How do I get events into Calendar? You have a few options for getting events to show up in Calendar: Connect to an online calendar: If you have a calendar in an online account that works with the HP Synergy feature (see Your HP Veer 4G), for example, Google or Microsoft Exchange, you can set up Calendar on your smartphone to synchronize and display events in the online calendar.
If you change an event, the change is made in the appropriate calendar. If you are setting up an Exchange account, to keep your Exchange account secure, you may be asked to set a password or PIN that is required to unlock the smartphone. Tap Set Password or Set Pin. Enter a password or PIN and tap Done. If you encounter problems while setting up an Exchange account, see Set up email: Microsoft Exchange and Lotus Notes to learn about setting up an account manually.
1 Open Calendar . • Tap to the right of the name to enter more details about the event. Make the back gesture to return to Day view. Don’t look for a save button—your info is automatically saved when you make the back gesture to close the event. TIP You can also use Just Type to create a Calendar event directly from the Launcher or Card view. Start typing the event text and, under Quick Actions, tap New Calendar Event.
2 Tap No Repeat, and then tap a repeat interval or Custom to define a repeat interval and set the end date. 1 Open Calendar . 2 Open the application menu and tap Preferences & Accounts. 3 Tap the Event Reminders field and tap any of the following: Vibrate: The smartphone vibrates and makes a vibrating sound but makes no other sound. System Sound: The system sound plays. If the ringer is off, the smartphone vibrates (see Set ringer switch settings). Ringtone: A ringtone that you choose plays.
2 Go to the day you want, open the application menu, tap New, and then tap All Day Event. 3 Tap the account icon in the upper-right corner to do any of the following: • To switch the Calendar account you’re viewing: Tap All Calendars or one of your Calendar accounts. • To remove a Calendar account from the layered calendar view (All): Scroll down and tap Calendar View Options. For the account you want to remove, tap On to switch the view option to Off.
Delete an event Respond to an event reminder If you delete an event that is assigned to an online account, the event is deleted in the online account also. When an event reminder appears in the notification bar at the bottom of the screen, tap the event description to open the event, or tap one of the following: IMPORTANT When you delete an Exchange event on your smartphone, notification is not sent to attendees. 1 Open Calendar .
3 (Optional) Tap a participant’s name. If the participant is a contact, the contact entry is displayed. If the participant is not a contact, tap Add To Contacts to add the participant to your contacts list. Event Reminders: Select to play a sound when a calendar notification appears. Default Event Duration The default event duration is set to one hour. Tap to change this to 30 minutes or 2 hours. Customize Calendar 1 Open Calendar 2 Open the application menu and tap Preferences & Accounts.
Delete an online account from Calendar 2 Tap . 3 Enter the list name in the List name field and press Enter 4 Create a task (see Create a task). If you synchronize calendar events with an online account, deleting the account from Calendar stops synchronization of calendar events only—if you also sync contacts or email messages with that online account, those continue to synchronize. Deleting the account from Calendar also deletes any associated events from your smartphone only.
3 Tap . 4 Enter the task name in the Task name field. To set the task priority, see Set task priority, due date, and other details. 3 Tap 4 Set any of the following: Priority: High priority tasks appear in red. Normal priority tasks appear in bold text, and low priority tasks appear in gray text. TIP You can also use Just Type to create a task directly from the Launcher or Card view. Start typing the task text and, under Quick Actions, tap New Task.
Check off a task 1 Tap the list containing the task. 2 Tap the box to the left of the task name. 2 Tap a task list name to view tasks that are due today or overdue. NOTE Tap Exchange to view task lists and tasks synchronized from your Exchange account. View tasks that are due today 1 Open Tasks . The number to the right of the List all tasks field shows the total number of tasks that are due today or are overdue.
3 Tap My Order in the upper-right corner, and tap the sort option you want: My Order, Due Date, or Priority. 4 To manually sort tasks, tap and hold a task, wait for the visual cue, and then drag it to a new location in the list (see also Check off a task). 3 Open the application menu and tap Set Due Date For All. 4 Tap the month, date, and year, and then tap Set Due Date. 5 To remove a previously assigned due date, tap No Due Date.
4 Do one of the following: 2 • To hide completed tasks: Tap Hide Completed. • Tap New Memo • To delete completed tasks: Tap Delete Completed Tasks. • Open the application menu and tap Add A Memo. 3 Delete a task or a task list • Throw the task or task list off the side of the screen and tap Delete to confirm. If you used the Data Transfer Assistant and imported notes from Outlook on your desktop to your smartphone, those notes are in Memos. Your Exchange notes, however, do not sync.
Change the color of a memo 2 The subject, “Just a quick memo”, is automatically filled in. You can edit the text before sending the message. Color-code your memos to help you recognize memos of a certain type. For example, make all of your grocery lists blue. 1 Open Memos . 2 Tap the memo. 3 Tap the lower-right corner of the screen, and tap the new color. Enter the email address. 3 Tap . Clock The Clock application lets you set an alarm.
Occurs: Tap to select the alarm frequency. TIP To change the time: See Date & Time. Time: Tap to set hour, minute, and AM/PM for the alarm. Sound: Tap to open the list of ringtones, and then tap the name of a ringtone. Tap to preview it. If you have music on your smartphone, you can select a song as your alarm sound (see Select a song as a ringtone).
2 Tap , and then tap the alarm name. 3 Tap . Facebook The Facebook app allows you to update your status, view and respond to friends’ comments, upload photos, and more. Calculator Install Facebook Use Calculator for addition, subtraction, multiplication, and division, and also for determining percent and square root. You can enter numbers in Calculator using either the onscreen keypad or the smartphone’s keyboard. Perform calculations 1 Open Calculator .
Chapter 8 : Contacts, Calendar, and other personal information
Photos, videos, and music There’s no need to carry a separate media player; you can play music and videos, and view photos, on your HP Veer 4G. Listen to music through the built-in speaker or through a 3.5mm headset or headphones (sold separately). Take pictures and record videos and then share them with your friends immediately, directly from your smartphone.
Camera The picture you took is automatically saved in JPG format. You can keep snapping pictures, and then go to Photos to look at them and delete the ones you don’t want. Take a picture DID YOU KNOW? Your smartphone offers another way to “take a picture”: You can save any currently displayed screen as a picture file (also known as a screen capture or screenshot). To take a picture of the currently displayed screen, press and hold Option + Sym + P.
The following table shows you the photo formats that you can see on your smartphone and the apps you can see them in. Table 1. Photo formats viewable on HP webOS smartphones Photo format View in Photos Download from Email BMP (see Note) GIF JPG PNG Download from MMS 3 Swipe left or right on the screen to look at other pictures in the album.
TIP Besides using USB Drive mode to copy your photos, videos, and DRM-free music from your computer to your smartphone, you can also use solutions available from third-party software developers (sold separately) that facilitate the transfer of media files to your smartphone. For more information, open the browser on your computer and go to palm.com/sync-solutions. 8 • To delete an album: Connect your smartphone to your computer and tap USB Drive.
2 If is not visible, tap the screen to display it. • To capture the portion of the picture you want for the contact photo: Tap and hold the picture, and then drag the portion you want to the center of the onscreen box. This portion becomes the contact photo. 6 Tap Assign To Contact. Save a picture as wallpaper Wallpaper is the background screen that appears in Card view. 3 Tap 4 Enter the contact name and tap the contact.
DID YOU KNOW? If you set up a Facebook account in the Photos application and you leave “Use account with” Calendar and Contacts turned on when setting up the account, your Facebook contacts and calendar events appear in the Contacts and Calendar applications on your smartphone also. Likewise, if you set up a Facebook account in Contacts, and you accept the default options while setting up that account, the account is already set up to allow you to upload pictures from Photos.
Delete an online pictures account 1 Open Photos 2 Open the application menu and tap Preferences & Accounts. 3 Tap the account name. 4 Tap Remove Account and tap Remove Photo Account. 3 Turn your smartphone to landscape view. 4 Slide out the keyboard and press Space begin recording. 5 Press Space 6 (Optional) To watch a video when you finish recording: Tap the thumbnail on the lower-left side of the screen > . . Delete a picture 1 Tap a picture thumbnail to view it full-screen.
4 To add a description, tap Description and enter the description. Upload or share videos you recorded 5 To begin editing the video, tap 1 Open Videos 6 Turn your smartphone to landscape view. 2 Tap Video roll, and tap the video date or title. 7 The sequence of frames that make up the video is displayed at the bottom of the screen. To shorten the video, tap, hold, and drag the handles on either end of the video frame selector. 3 Tap 8 .
• Receive videos as email attachments (see Open email attachments). • Receive videos as part of a multimedia message (see Receive and view text and multimedia messages). Use video playback controls Tap the video to manually display or dismiss the playback controls. You can view DRM-free videos that you receive as email attachments or that you copy from your computer in the MPEG-4, H.263, H.264, MP4, M4V, 3GP, 3GPP, 3G2, and 3GP2 formats.
2 Tap the album containing the video. 3 Throw the video off the side of the screen, and tap Delete. • To display videos you have recently viewed: Tap Videos and tap History. 3 When the video you want appears, do one of the following: • To view the video: Tap the video thumbnail. YouTube • To view video details: Tap the text to the right of the video thumbnail. Watch a YouTube video The YouTube application on your smartphone lets you watch videos available online at the YouTube website.
Find related videos Get music onto your smartphone Find videos from the same author or otherwise related to the one you selected. To get music onto your smartphone, you can do any of the following: On the video details screen (see Watch a YouTube video), do one of the following: • To view videos from the same author: Tap More > More from This Author. • To view related videos: Tap More > Related Videos. Share a video Send a friend a link to a YouTube video.
Listen to music • To listen to all songs from an artist: Tap Artists and tap the artist name. Tap the first song. After you begin to play music, music continues to play if you switch to another application, turn off the screen, or slide the ringer switch off. If a call comes in, music pauses automatically and resumes when you hang up or ignore the call. • To listen to an album: Tap Albums and tap the album name. Tap the first song.
DID YOU KNOW? If you stop playback of an audio file for which the Genre field is defined as podcast, speech, spoken word, netcast, or audiobook, when you play the item again, playback resumes at the point it was stopped. Search for related songs or content When you are listening to a song, you can search the web for related items such as songs by the same artist or from the same album. 1 While listening to a song, open the application menu.
Open My Computer (Windows XP), Computer (Windows Vista/ Windows 7), or the Finder (Mac), and double-click the drive representing your smartphone. Search for a specific song, album, or artist 1 Open Amazon MP3 5 Delete the song using your computer’s controls. 2 Tap Search and enter the song, album, or artist name. 6 End the connection safely.
• To view the top 100 new releases: Tap New releases. 1 Search for (see Search for a specific song, album, or artist) or browse to (see Browse songs, albums, artists, or genres) an album, and tap the album name. 2 To preview a song, tap anywhere on the song entry except the price. 3 Do either of the following: • To view the top 100 albums: Tap Albums. • To view the top 100 artists: Tap Artists. • To view the top 100 songs: Tap Songs.
2 To preview a song, tap anywhere on the song entry except the price. 3 Tap the song price and tap Buy. 4 Enter your email address and password, and tap Sign In. To purchase songs without needing to enter your password each time, turn on Enable 1-Click. IMPORTANT When you are signed in to your Amazon MP3 account, your credit card is charged for the price of an item as soon as you tap Buy. View and work with downloaded items 1 Open the application menu and tap Downloads.
Web and wireless connections With AT&T’s network and your HP Veer 4G smartphone’s web browser, you can take the web with you almost anywhere you go. You can use your smartphone’s Wi-Fi feature to connect to a public, work, or home network. The Bluetooth® wireless technology on your Veer helps you easily set up wireless connections to a number of devices.
Wi-Fi Are there different kinds of Wi-Fi networks? There are two types of Wi-Fi networks. What is a Wi-Fi connection? Many environments, such as corporate offices, coffee shops, airports, and libraries, offer access to a Wi-Fi network, which is a wireless local area network (WLAN). To access this WLAN, you connect your smartphone to the WLAN through a Wi-Fi access point (also called a hotspot).
• From any screen: Open the connection menu in the upper-right corner of the screen, tap Wi-Fi, and tap Turn on Wi-Fi or Turn off Wi-Fi. • If the network you want is not displayed, tap Join network and enter the network name. Make sure Open is displayed in the Security field, and then tap Connect. TIP You can also open Wi-Fi by opening the connection menu, tapping Wi-Fi, and tapping Wi-Fi Preferences.
4 Tap the Security field, and then tap the network type: Open, WPA-personal, WEP, or Enterprise. 5 Tap Connect. 6 A series of different screens appears depending on the network type. Enter or select the following if you are prompted to do so: To connect to a captive portal: 1 Tap at the bottom of the screen and then tap the notification Captive Portal Detected on WiFi.
• • • • Put Wi-Fi to sleep when the screen is off Sports centers Starbucks locations Restaurants Bookstores To find the nearest AT&T Wi-Fi Hot Spot: Open Web , tap the AT&T Hot Spots bookmark, and follow the onscreen instructions. By default, your smartphone keeps its Wi-Fi connection active even when the screen is dark. If, however, you find that a Wi-Fi connection is constantly, unnecessarily waking up your smartphone, you can save battery power by turning off this setting.
4 If you turned Automatic IP settings off, enter any of the following: Address: The IP address of the network Subnet: The Subnet address of the network Gateway: The Gateway address of the network DNS Servers: Addresses (#1 and #2) 5 Tap Done. Palm mobile hotspot What is Palm mobile hotspot? Quickly turn your HP webOS smartphone into a Wi-Fi hotspot for up to five devices. Enjoy mobile Internet access for your laptop while on the go, and let friends or co-workers connect at the same time.
5 Do one of the following: Create an open hotspot • If this is your first time opening Palm mobile hotspot, enter a passphrase and tap Done. 1 Open Palm mobile hotspot 2 The first time you open Palm mobile hotspot, tap OK to continue. 3 Tap Off to switch Palm mobile hotspot from Off to On. 4 If you are connected to a Wi-Fi network, tap Continue to disconnect. . NOTE The smartphone must remain connected to your wireless service provider's network, so don't use airplane mode to turn off Wi-Fi.
4 NOTE If your data plan does not include Palm mobile hotspot, you cannot access the Internet from devices that use your webOS smartphone as a Wi-Fi hotspot. Contact your wireless service provider to have your data plan enabled for Palm mobile hotspot. When you finish using your smartphone as a mobile hotspot, turn off Palm mobile hotspot to save battery power. TIP You can extend your battery time by charging your battery (see Charge the battery) while you are using Palm mobile hotspot.
VPN What is VPN? If you want to use your smartphone to access files on your company’s servers, you may need to set up a VPN (virtual private network). You can do this using the VPN application. VPN enables you to log in to your corporate server through the company’s firewall (security layer). You need to set up a VPN to access a corporate server in any of the following situations: • Your company’s wireless local area network (LAN) is outside the firewall.
8 If required, enter your security token or other password, and tap Done. 5 Tap Next. 9 Tap Continue to acknowledge that you are accessing a private network. 6 If required, tap Agree to accept the Cisco license agreement. Tap to view the full agreement. 7 Enter your login information, and tap Connect. 8 If required, enter your security token or other password, and tap Done. 9 Tap Continue to acknowledge that you are accessing a private network.
Edit a profile 1 1 • In the Launcher or Card view, type the site address (for example, palm.com), and tap Go to website. Do one of the following: • Open VPN Do one of the following: . • From any screen, open the connection menu and tap VPN, and then tap VPN Preferences. 2 Tap beside the profile you want to edit. 3 Edit your profile settings. 4 Tap Done. Delete a profile 1 Open VPN . 2 Do one of the following: • Open Web and enter the site address.
• Open Web , enter the search term, and press Enter . 2 Enter the address or search term for the second instance of the browser. 3 To move between the two pages, tap the center of the gesture area to display Card view. The web pages are displayed in a stack. Tap the one you want. Navigate a web page Table 1. Web page navigation Add a web search engine When you browse to some websites that use search functionality, such as dictionary.com, you may see the notification Web Search Engine Available.
Table 1. Web page navigation Flash on your smartphone does not support the following: To do this... Do the following... Display the address bar Start typing a search term or web address, or scroll to the top of the page. If the page title is displayed, tap it to view or edit the URL. Save a photo to Photos Press and hold Option Copy to Photos. and tap the photo. Tap • Games that require arrow keys as controls.
4 Title: Tap to edit. See Text selection gestures for useful gestures if you want to edit the page title. Title: Tap to edit. See Text selection gestures for useful gestures if you want to edit the bookmark title. URL: Enter or edit the URL for the page. For example, change the URL to the home page of a site instead of a drill-down page within the site. URL: Enter or edit the URL for the bookmark. For example, change the URL to the home page of a site instead of a drill-down page within the site.
2 Open the application menu and tap Bookmarks. • Open Web , open the application menu, and then tap History. Scroll to the page name and tap the page. 3 Do one of the following: • Open Web and enter a term or address in the address bar that matches the page name or address. • To clear your browsing history: Open Web , open the application menu, tap Preferences, and then tap Clear History. • To edit: Tap to the right of the bookmark name.
Customize web browser settings Table 2. Use links on a web page To do this... Do the following... Share via email Press and hold Option Share Link. and tap the link. Tap Press and hold Option Share Image. and tap the photo. Tap Share a photo via email 1 Open Web . 2 Open the application menu and tap Preferences. 3 Set any of the following: Copy a picture from a web page Pictures you copy from the web are stored in the Miscellaneous album in Photos.
Clear History: Tap to delete your browsing history. Clear Cookies: Tap to delete cookies used by some websites to remember visiting history and user settings. Clear Cache: Tap to delete any web page content that has been stored in the local cache. This ensures that you are viewing the most current content when you visit a web page. Location Services The Location Services application allows you to control the sending of information about your location to websites and applications that request it.
very accurate for turn-by-turn directions and for pinpointing your location when you are outside and have a clear view of the sky. DID YOU KNOW? The geotag data is stored as an Exif tag in the photo file. A common use of the geotag data is in online photo services like Photobucket and desktop apps like Google Earth, which use the data to position the photo as a thumbnail on a map. 3 To turn Google Services on/off, open the application menu, tap Locate Me Using, and tap Google Services.
In Google Maps, use these icons to do the following: AT&T Navigator You can use AT&T Navigator to get directions, search for an address, view maps and traffic conditions, share your location, and much more. Sign up for AT&T Navigator The first time you open AT&T Navigator, you are offered the opportunity to either subscribe now to the service and pay a monthly fee or pay for a one-day pass to use the service. First, review the license agreement and tap Accept to continue.
3 4 Tap Drive To. Find a location 1 Open AT&T Navigator . 2 If prompted, tap Allow Once to turn on Location Services. 3 Tap Search. 4 Enter a search term. For example, enter “Cinema” to get a list of cinemas near you. 5 (Optional) Tap Current Location to change the location of your search. 6 (Optional) Tap All Categories in the Category field to narrow your search by service category. For example, you might want to search for gas stations, banks, or hospitals in an area.
View maps and traffic conditions Share an address 1 Open AT&T Navigator 2 If prompted, tap Allow Once to turn on Location Services. 3 Tap Maps & Traffic. You can send an address and directions to that address by text message. Recipients who have AT&T Navigator installed receive a message telling them to go to Favorites in AT&T Navigator. Recipients who do not have AT&T Navigator installed receive a message containing the address and a link to directions. 4 . Tap any of the following: Table 4.
Add a location to Favorites 2 If you saved the location to a category, tap the category name, and then tap the location. 1 Open AT&T Navigator . 2 If prompted, tap Allow Once to turn on Location Services. 3 Tap Share & More. 4 Tap My Stuff, and then tap My Favorites. • To see the location on a map: Tap Map. Pinch out to zoom in. Tap • To share the location by text message: Tap More, and then tap Share. 3 and search for the address you want to add as a favorite.
4 Tap My Stuff, and then tap Commute Alerts. 3 Tap Share & More, and then tap About. 4 Tap My Account Info. TIP By default your PIN is the last four digits of your mobile phone number. Customize AT&T Navigator 5 Enter the following information: 1 Open AT&T Navigator . 2 If prompted, tap Allow Once to turn on Location Services. 3 Open the application menu and tap Preferences. Tap any of the following: Route Name: Enter a name for the route.
remain on only at turns. To learn how to change the screen setting for your smartphone, see Set the interval for turning the screen off automatically. Traffic Alerts: Turn traffic alerts on/off. Map Colors: Set the map color to switch from night to day automatically, or set the map to always show night or day colors. Distance Units: Select units of measurement for distance.
Alternatively, browse through service categories in Popular Categories. Create a calendar event at a location You can add a business location to your calendar as an event reminder. For example, if you have an appointment to meet a friend at a restaurant, you can find the restaurant location in YPmobile and add the event to your calendar from there. The event is stored in the Calendar application, and you can set an event reminder from there (see Add an alarm to an event).
2 Tap the business name and address to see more details. Make a pairing request to another device 3 On the business details page, tap 4 Tap OK. BEFORE YOU BEGIN The other device must be discoverable in order to appear on your smartphone’s Devices list. Check the documentation that came with the other device for information on making it discoverable. . To view your favorites, open the application menu and tap Favorites.
6 If a passkey is not required, pairing is complete when the Devices list appears. If a passkey is required, do one of the following. • The screen displays a passkey generated by your smartphone: Enter the displayed passkey on the other device. • An automatically generated passkey appears on the passkey screen: Check the other device screen to verify that the passkey is correct, and tap Yes, connect to connect.
Disconnect from a device Disconnecting from a device does not mean you delete the relationship you created between the device and your smartphone. See Connect with a paired device for instructions on how to reconnect with the device. 1 Open Bluetooth . 2 Tap the connected device name to disconnect from it. Or tap another device name to disconnect from the current device and connect to the new device.
Documents Your HP Veer 4G enables you to take your office with you—including your Microsoft Office files. You can view Microsoft Word, Excel®, and PowerPoint® files on your smartphone. You can also set up your smartphone to view files from online collaboration tools such as Google Docs. In this chapter 182 185 Quickoffice® mobile office software PDF View You can also view and search in PDF files on your smartphone.
Quickoffice® mobile office software Set up Quickoffice to access files from an online collaborative tool With Quickoffice® mobile office software, you can view Microsoft Word, Excel®, and PowerPoint® files on your smartphone. You can use the Quickoffice app to view files that are stored on your smartphone. You can also set up the Quickoffice app to access files in online collaborative tools such as Google Docs, Dropbox, or MobileMe.
Open a file You can view files in an online account that you set up, files that you copy from your computer (see Copy files between your smartphone and your computer), or files that you receive as an email attachment (see Open email attachments). You can view files in DOC, DOCX, TXT, XLS, XLSX, PPT, and PPTX formats. BEFORE YOU BEGIN Before you put a file on your smartphone, make sure you have enough storage space on your smartphone to fit the file.
Share a file Switch among sheets in a spreadsheet 1 With the file open, open the application menu and tap Share. 1 Tap the name of the currently displayed sheet in the upper-right corner of the screen. 2 Create the email message and tap 2 Tap the sheet you want to jump to. . View cell content in a spreadsheet Resize columns in a spreadsheet You can see a larger view of the contents of any spreadsheet cell. 1 Tap the cell. The cell contents appear in a larger view at the bottom of the screen.
Update Quickoffice software 1 Open Quickoffice You can update your Quickoffice software to make sure you have the most current version. 2 Open the application menu and tap Preferences & Accounts. 3 Do one of the following: 1 Open Quickoffice . 2 Open the application menu and tap Check For Upgrades. • To add an account: Tap Add An Account. Tap the account type, enter your username and password, and tap Sign In.
2 To search for a file, begin typing the name. Tap the file when it appears. Change the text display size • Pinch out to enlarge items onscreen. • Pinch in to decrease the size of items onscreen. • Double-tap the screen to zoom in or out a specified amount. For more information on zooming in and out, see Pinch (zoom gestures). Find text in a file 1 With a file open, open the application menu and tap Find. 2 Type the text you want to find, and press Enter instance of the text appears highlighted.
Save a file with a new name 1 2 1 With the file open, open the application menu and tap Bookmarks. 2 To search for a specific bookmark, type the bookmark name. 3 Tap a bookmark to jump to that section of the file. With the file open, open the application menu and tap Save As. Enter the new file name and tap Save As. Share a file 1 With the file open, open the application menu and tap Share. 2 Create the email message and tap .
Chapter 11 : Documents
HP webOS App Catalog and Software Manager From playing games to making reservations to listening to your custom radio station, HP webOS App Catalog has the app you need to do what you want to do. With categories including social networking, entertainment, finance, sports, travel, business, and more, App Catalog lets you expand the functionality of your smartphone in a wide variety of directions.
Browse applications in HP webOS App Catalog Table 1. App Catalog search icons Icon All apps in a category. This option appears on a category or subcategory screen only. Use App Catalog to browse and download any of the many applications available for your smartphone. App Catalog contains both free apps and apps you can buy. NOTE Applications you installed on your old Palm OS by ACCESS or Windows Mobile smartphone do not work on your HP Veer 4G because your Veer uses the new HP webOS.
Download a free application Buy an application BEFORE YOU BEGIN Before you download an app, make sure you have enough storage space on your smartphone to fit the app. Open Device Info and look at the Available field under Phone. Buy an application using your billing account or by entering a promo code 1 Open App Catalog 2 Find a free app you want (see Browse applications in HP webOS App Catalog). A promo code allows you to purchase one or more App Catalog apps for free.
email address where you want to receive purchase receipts, or enter a new address. Tap Continue. • To bill purchases to a credit card: Tap Set Up Credit Card. Select the country associated with your credit card account. Select the card type and enter the card information. Confirm the email address where you want to receive purchase receipts, or enter a new address. Tap Submit.
• To purchase the app using your billing account: Tap Purchase. TIP To pause a download, tap the Downloading progress bar. To resume downloading, tap Download paused. 8 To cancel a download: Tap on the Downloading progress bar. 9 After you download an app, tap Tap to Launch to open it. The app also now appears as an icon in the Launcher, so you can open it from the Launcher as well.
Every Purchase: You must enter your password for each purchase, regardless of the time interval. 6 Under Send Receipts, enter the email address where you want to receive app purchase receipts. 7 If you set up both an AT&T account and a credit card account, under Default Payment Method, select the account you want to use as the default for app purchases. App Catalog purchases are billed to your default account.
TIP You can also delete an app by throwing it off the side of the screen from the Manually check for application updates app list, and then tapping Delete to confirm. TIP You can reinstall any app you delete (see Reinstall a deleted application). Update a downloaded application from a notification 1 Open Software Manager 2 Tap Apps to manage downloaded apps that appear in the Launcher, or tap Other to manage background apps and services that do not appear in the Launcher.
Chapter 12 : HP webOS App Catalog and Software Manager
Preferences There are lots of ways to make your HP Veer 4G work better for you. Personalize your smartphone to make it match your lifestyle. You can easily customize many features of your smartphone like the wallpaper, screen brightness, ringtone for incoming calls, and more.
Backup Backup is one of the major advantages of your Palm profile. You create a Palm profile when you set up your smartphone. What is a Palm profile? When you create a Palm profile during setup of your smartphone, you gain access to the many advantages of having a Palm profile, including automatic, daily backup of your data. Your Palm profile gives you the following benefits: Palm profile account: Your Palm profile account is automatically created for you on your smartphone.
The following table lists info that is and is not backed up to your Palm profile: Table 1. Backup details Table 1. Backup details Application Backed up Not backed up Contacts Contacts in your Palm profile account. Contacts in online accounts. Application Backed up Not backed up Accounts Usernames for online accounts that sync, like Google. Entries (contacts, events, messages, and so on) in online accounts Usernames for online accounts that sync, like Google.
Table 1. Backup details Table 1. Backup details Application Backed up Regional Settings Nothing is backed up. Screen & Lock Nothing is backed up. Nothing is backed up. Keep a copy of these files on your computer (see Copy files between your smartphone and your computer). Software Manager When you sign in to your Palm profile after your smartphone is erased, apps you downloaded from App Catalog are downloaded again. Nothing is backed up.
Erase Palm profile information from the server Table 1. Backup details Application Backed up Wi-Fi Nothing is backed up. Word See entry for Quickoffice. Not backed up 1 Open Backup . 2 Do either of the following: Manually back up information to your Palm profile Backup occurs automatically every day, but we recommend that you manually back up your information before you reset your smartphone or change your Palm profile settings. 1 Open Backup .
2 Sign in using your Palm profile username and password. 3 Click Device Info. 4 Click I Lost My Phone > Erase Device. Email: Change the email address associated with your Palm profile. A verification email is sent to the new address. Click the link in the email to verify the new address. After you verify, the email address is changed. Security Question/Answer: Tap the current question and tap a new one. Then tap Answer and enter an answer.
Network time: Network time is set by the AT&T network. Tap On or Off. If you turn this option off, select the date and time. If you switch from manual time to network time, there might be a delay before the network time updates on your smartphone. Network time zone: Tap On or Off. If you turn this option off, tap the city that appears onscreen. Type the name of a country or city in the time zone you want, and then tap the location.
2 Tap Reset Options. About the full erase options In most cases, you can perform a regular full erase if you want to erase downloaded applications and USB drive storage files from your smartphone. Perform a secure full erase when you give your smartphone to somebody else and you don’t want that person to be able to access your data. Regardless of which full erase option you choose, all your data on the web— in your online accounts and in your Palm profile—is untouched.
2 Open the application menu and tap Tests > Interactive Tests. Use Certificate Manager 3 Work with the support agent to run and view results from one or more tests. Certificates are digital documents that are used to authenticate and exchange information on networks. Certificates can be issued for a user, a device, or a service.
View certificate details Start Exhibition You can view user-installed certificates only. Do one of the following: 1 Open Device Info 2 Open the application menu and tap Certificate Manager. 3 Tap the certificate name. • When the screen is off and the keyboard is closed, place your smartphone on a Touchstone charging dock. Exhibition starts automatically.
• If your smartphone is on a charging dock, remove the smartphone from the charging dock. When you exit Exhibition, the last used item on the smartphone is displayed: the Launcher, Card view, or an app window. Use your smartphone as a clock The Exhibition Time app provides a convenient way to use your smartphone as a clock while the smartphone is sitting on the charging dock. • In Exhibition, tap the upper-left corner of the screen, and tap Time.
View your day’s agenda 2 Do either of the following: Agenda view displays any of the current day’s calendar events in list format. • In Exhibition, tap the upper-left corner of the screen, and tap Agenda. • To change which apps are available in Exhibition: Tap On or Off for each app. You cannot remove the Time app. • To find more Exhibition apps: Tap Find More. This opens App Catalog displaying a list of apps you can use in Exhibition.
4 Confirm you want to use the new language, or revert to the original language. Your smartphone restarts after you select a new language. The restart does not affect your data or applications. Set the interval for turning the screen off automatically By default, your screen turns off after one minute of inactivity to save battery power. You can change this interval. 1 Open Screen & Lock Formats 2 In Turn off after, tap the interval shown, and then tap the number of seconds or minutes.
Turn advanced gestures on/off Set options for unlocking the screen Turning on advanced gestures gives you two additional gestures, previous and next, and also changes the way you make the back gesture and the forward gesture in Web. Having these gestures on or off affects the way you can switch among open applications on your smartphone. The screen locks five seconds after it turns off automatically, or immediately if you turn the screen off manually.
2 In Secure Unlock, tap Change PIN or Change Password. 3 Enter the old PIN/password and the new PIN/password. 4 Tap Done. Sounds & Ringtones Use the ringer switch Get notifications when the screen is locked or off 1 Open Screen & Lock . 2 Under Notifications, tap On or Off to set whether notifications are displayed when the screen is locked. 3 Under Notifications, in Blink Notifications, tap On or Off.
2 3 In Ringer Switch Off > Rings & Alerts, tap the currently displayed option, and then tap an option to set what happens when the ringer switch is off and a system sound or the ringer would normally play. Tap Vibrate to have your smartphone vibrate instead of playing the sound. Tap Mute to have nothing happen. Under Ringer Switch On > Rings & Alerts, tap the currently displayed option, and then tap an option to set what happens when the ringer switch is on and a system sound or the ringer plays.
For MP3, AAC, AAC+, and WAV files, you have two options: Select a song as a ringtone • To use the file as a ringtone only: Place the file in the ringtones folder (see Copy a ringtone to your smartphone). If the file is already on your smartphone, connect your smartphone to your computer as described in that procedure, navigate to the file, and move the file to the ringtones folder. If you download a file from a ringtone app in App Catalog, it is automatically placed in the ringtones folder.
5 End the connection safely. If you do not eject safely, your smartphone resets when you disconnect the USB cable: • On a Windows computer, right-click the drive representing your smartphone and click Eject. • On a Mac computer, from your desktop, drag the drive representing your smartphone to the Trash. Trash changes to Eject. 6 Disconnect the USB cable from the computer when the USB Drive screen is no longer displayed on your smartphone.
Troubleshooting Although we can’t anticipate all the questions you might have, this chapter provides answers to some of the most commonly asked questions. For additional information and answers to other common questions, visit palm.com/support. Remember that when you search your smartphone’s Help system, you get results not only from the Help system, but from Palm’s Support Knowledge Base as well.
6Ts: Ways to get your HP Veer 4G working again Introduction Is your smartphone not working the way you expect it to? Has it stopped responding to taps? Is one of your applications not responding or behaving strangely? These problems can be pretty easy to fix. 3 Throw any other open applications off the top of the screen to close them. Here are six different troubleshooting methods—6Ts—that you can try, on your own, to get your smartphone working again.
Why this might help Restarting your smartphone closes all applications, frees up all memory, and reinitializes wireless services (phone, Bluetooth® technology, Wi-Fi, and VPN). A fresh start. TIP An occasional restart can be good for your smartphone just the way a restart can be good for your computer. Every once in a while, restart your smartphone.
T5. Take out the battery IMPORTANT This solution is not available for your Veer. Do not try to remove the battery. Attempting to remove the battery from your Veer voids the warranty. Skip to T6. Tether your smartphone to your computer and reinstall webOS. T6.
3 4 At least three signal-strength bars showing white (not gray)? If you answered No to those questions, do this: No? Then move to a location where you get a stronger signal from the AT&T network. You can’t use a Wi-Fi connection to create your Palm profile. • Make the back gesture—a quick swipe from right to left in the gesture area of your smartphone—until you see the Palm Profile screen again. Then tap Create New Profile.
2 Tap the field labeled First & Last Name and enter your first and last name. Tap Next. 3 Create a password for your profile. It must be between 6 and 20 characters long. You must enter it exactly the same way in the Password and Re-enter Password fields. Note the following when you enter your password: • To enter an accented character or a symbol that doesn’t appear on the keyboard: Press Sym and scroll through the table to find the symbol (see Enter characters from the symbols table). 4 Tap Next.
Creating your Palm profile: Unable to complete? Try this If you verified your profile when you created it, do this: Restart your smartphone and begin again by doing this: 1 On your computer, go to palm.com/palmprofile, select your smartphone and AT&T, and then click Manage Palm Profile. 2 Click Forgot password? 3 Enter the email address you used to create your Palm profile and click Next. 4 Enter the answer to your security question and click Next. 5 Enter your new password twice.
9 Click Reset Password. If that doesn’t work, or if you can’t remember your security question and answer, contact Palm Support for help on gaining access to your profile: Go to palm.com/support. Select your smartphone and AT&T, and click Support Services. Select one of the support options. Battery WARNING Never remove the back cover of your Veer. The battery is built in to your smartphone and is not removable.
NOTE The charging dock does not work when it is connected to a computer. • Make sure the AC charger is securely inserted into a working outlet. • If the outlet is connected to a light switch or power strip, make sure the power is on. • Try a different outlet if one is available. • Try a different compatible USB cable if one is available. • Restart your smartphone (see Restart your smartphone).
2 Check to see if the screen has any cracks. If it does, contact Palm Support for further assistance: Go to palm.com/support. Select your smartphone and AT&T, and click Support Services. Select one of the support options. 3 Make sure the screen is not locked. Press power to unlock the screen. and drag up 4 Tap the center of the gesture area. If the application screen minimizes to a card, throw the card off the top of the screen to close the app.
Phone The person on the other end of the line hears an echo Signal strength is weak Become familiar with low coverage areas where you live, commute, work, and play. Then you know when to expect signal-strength issues. • • • • • If you’re standing, move about 10 feet (3 meters) in any direction. If you’re in a building, move near a window. Open any metal blinds. If you’re in a building, move outdoors or to a more open area. Outdoors, move away from large buildings, trees, or electrical wires.
• Confirm that no obstructions, including your body, are between the smartphone and your hands-free device. For example, move your smartphone to the same side of your body as your hands-free device. My smartphone seems to turn off by itself My smartphone doesn’t vibrate • Make sure the ringer switch is turned on. If you can see the red next to the switch, the ringer switch is turned off. Slide the ringer switch on. (The ringer switch needs to be on to test vibrate mode.
• Verify that the hands-free device is compatible with your smartphone. Go to palm.com/support to see a list of supported devices. NOTE This list contains only devices that have been tested for compatibility. It is possible that a device that does not appear on the list may be compatible with your smartphone. • Make sure that the Bluetooth feature is turned on (see Turn the Bluetooth feature on/off).
3 To change which applications are associated with the account: For each app listed, tap On or Off. You can also remove an application from online account sync from within the application itself. 1 Open the application. 2 Open the application menu and tap Preferences & Accounts. 3 Tap the account name. 4 Tap Remove Account, and then tap Remove [app name] Account.
A notification tells me that there is not enough free memory to synchronize 1 Tap the center of the gesture area to display Card view. 2 Scroll through the cards and note how many applications are open. 3 Close any application you are not using by throwing its card off the top of the screen. If the problem persists, see Making room on your smartphone for other suggestions.
I can’t make a data connection over the AT&T network For help with data connections over a Wi-Fi network, see I can’t make a Wi-Fi connection from my home network. or I can’t make a Wi-Fi connection from a public or corporate network. • Turn off Wi-Fi (see Turn Wi-Fi on/off). A Wi-Fi connection can prevent a phone service data connection. • Make sure you are in an area with good signal strength (see Signal strength is weak). • Check to see if you have data services enabled.
I have problems sending email (IMAP and POP accounts) If you are able to receive email messages but cannot send them, try the following: • Turn on authentication (see Set up email when automatic setup fails). Many service providers require authenticated access, or ESMTP, to use their SMTP servers for outgoing mail. • Turn off Wi-Fi if you are connected to a Wi-Fi network (see Turn Wi-Fi on/ off). This allows your smartphone to send email over the phone network instead.
• Restart your smartphone (see Restart your smartphone). • Make sure you are in an area with good signal strength (see Signal strength is weak). • Make sure you have a data connection over the AT&T network. Note that you cannot send or receive multimedia messages over a Wi-Fi connection (see I don’t know if I have a data connection). • Check to see if you have data services enabled. Open Phone , open the application menu, and tap Preference & Accounts. Under Network, make sure Data Usage is set to On.
• Restart your smartphone (see Restart your smartphone). Wi-Fi I can’t make a Wi-Fi connection from my home network For help with data connections over the AT&T network, see I can’t make a data connection over the AT&T network. • Turn off Wi-Fi, and then turn it on again (see Turn Wi-Fi on/off). • If the smartphone does not automatically connect to a known network, select your Wi-Fi network from the list. If the smartphone does not detect your Wi-Fi network, continue to the next step.
compatible with 802.11b/g. Check with the system administrator (who may be, for example, the librarian or the person behind the counter at the coffee shop) to verify that the Wi-Fi network supports the 802.11b or 802.11g wireless protocol and that it is working correctly. Also find out if a password is required in order to access this network.
A secure site refuses to permit a transaction Some websites don’t support certain browsers for transactions. Contact the site’s webmaster to make sure the site allows transactions using your smartphone’s web browser. having to remember where you stored it. Even though the information is visible in one view, the sources of that information are kept separate.
An Exchange account that is set up as a POP or IMAP account cannot sync contacts (see Change account login settings). • If the missing contact is from Facebook, LinkedIn, or Yahoo! note the following: • Facebook and LinkedIn contact info comes from the profile of the Facebook friend or LinkedIn contact. Because Facebook.com and LinkedIn.com do not allow you to change another user’s profile, any changes you make on your smartphone do not affect the contact’s info on the web.
I can’t synchronize Calendar events Different accounts sync events for different periods of time into the past and future. Note the following to be sure the information you want to sync is available for the account: • • • • Google accounts sync events one month back and two months forward. Yahoo! accounts sync events one month back and three months forward. Exchange accounts sync events two weeks back and unlimited forward.
I have duplicate calendar events • If the events are from an online account, delete the account from your smartphone (see Use the Accounts application to edit or delete an online account), log in to the account on your computer and delete any duplicate data, and then add the account to your smartphone again (see Use the Accounts application to set up an online account).
Videos have poor quality during playback • Low memory on your smartphone may cause video files to play with poor quality. Close any other open cards and play the video again. • Try viewing the same file on your computer and observe the video quality. If the video quality is poor when played on the computer, the file may be corrupted. Download a new copy of the file to the computer and try again.
from a source other than App Catalog for more information about homebrew apps. If you can’t find an application using App Catalog, try the following steps. • Make sure you have a data connection (see I don’t know if I have a data connection). • If you are making a data connection over the AT&T data network and are in roaming coverage, check to see if you have data roaming enabled. Open Phone , open the application menu, and tap Preferences & Accounts. Under Network, tap Data Roaming, and tap Enabled.
originate in App Catalog. Your webOS smartphone can serve only one App ID instance at any given time. • If you received an error message that there is not enough room to install the app, make space for the new application by deleting another application (see Delete applications). IMPORTANT Information stored in an application is stored only within the application, so you cannot access this info after you delete the app. Before you delete an app, write down any info you want to save.
I want to install an app on my smartphone from a source other than App Catalog App Catalog, which includes the on-device catalog and the associated web and beta distribution channels, is the only officially supported mechanism for installing applications on your Veer. Third-party sources may make applications available for installation on your smartphone via alternative mechanisms. These apps are sometimes referred to as “homebrew” apps. Homebrew apps have not been tested and certified by HP.
level of the drive. As long as the file is in a supported format, your smartphone can detect and open it. NOTE If you move a music file into the ringtones folder, the Music application cannot find it. Backing up and restoring data I need to reset my smartphone but don’t understand the difference among the erase options The four erase options are as follows: Erase Apps & Data: Erases all application data and settings, as well as any applications you installed from App Catalog.
Updates I dismissed a system update notification, and now I don’t know how to get the update on my smartphone If you have a phone network connection or a Wi-Fi connection and the battery has at least a 30% charge, you can start the update yourself: Open System Updates . Your smartphone checks for the availability of the update, and if one is available, tap Download Now. The download happens in the background, so you can continue to use your smartphone until the actual installation takes over.
• Web: Delete stored web browsing information by clearing your history, cookies, and cache (see Customize web browser settings). • Third-party applications: You can delete infrequently used applications (see Delete applications).
Chapter 14 : Troubleshooting
Glossary of Terms airplane mode A mode in which all the wireless services on your smartphone are turned off. Wireless services include the phone network connection used for making and receiving calls, the Wi-Fi feature, VPN, and Bluetooth® wireless technology. See Turn wireless services off (airplane mode). message and return to your list of messages. Or when you finish writing a memo, make the back gesture to close and save the memo and return to the display of all your memos.
dashboard A list of all your notifications. When one or more notification icons appear at the bottom of the screen, tap the icons to open the dashboard. Tap a dashboard item to act on it. See also notification. Data Transfer Assistant A tool that enables you to do a one-way export of information such as contacts and calendar events from a desktop organizer to your smartphone. See Export data from a desktop organizer on your computer.
Let’s say you use Google calendar for your personal events and your company’s Outlook calendar for business events. Your smartphone’s Calendar application displays events from both calendars in a single view, called All. Likewise, if you set up multiple email accounts, the Email application displays the messages from all your account inboxes in a single view, called All inboxes.
swipe A light, fast horizontal skimming of your finger on the touchscreen used, for example, to go from page to page in the Launcher or from day to day in Calendar. The back gesture is an example of a swipe used in the gesture area. See Use gestures: tap, swipe, drag, flick, pinch. Sym key The key you use to enter symbols and accented characters. Press Sym to open the full table of symbols.
Online accounts available for HP webOS smartphones Table 1.
Table 1.
Specifications Table 1. Specifications Category Description Radio • Tri-band UMTS (850/1900/2100) • HSDPA 7.2 • Quad-band GSM/GPRS/EDGE (850/900/1800/1900) Features • • • • • • Processor technologies • Qualcomm MSM 7230 processor Battery • Rechargeable lithium-ion (nonremovable) • 910mA/hr power capacity Operating system • HP webOS Camera • • • • • Size • 3.3 in. x 2.1 in. x 0.6 in. (84 mm x 54.5 mm x 15.1 mm) Weight • 3.
Table 1. Specifications 254 Category Description Connectivity • Wi-Fi 802.11 b/g/n with WPA, WPA2, WEP, 802.1x authentication • WISPr support • Bluetooth® wireless technology 2.1 + EDR with A2DP (stereo Bluetooth) support Display • • • • Keyboard • Slide-out physical QWERTY keyboard Sensors • Ambient light • Accelerometer • Proximity Memory • 8GB (~6.1GB user available) • USB mass storage support • 512MB RAM Connector • Magnetic connector. Connects to charger/data transfer cable with USB 2.
Table 1.
Table 1.
Regulatory and safety information FCC Statements Industry Canada This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation.
to the power level of the device to ensure it only uses the minimum power required to communicate with the network. The SAR limit for mobile devices set by FCC/IC is 1.6 W/kg averaged over 1 gram of tissue for the body or head (4.0 W/kg averaged over 10 grams of tissue for the extremities - hands, wrists, ankles, and feet). The highest reported SAR values of the HP Veer 4G are: Table 1. SAR Values (FCC ID: O8F-BROU) Maximum 1g SAR values (W/kg) FCC Head 1.38 Body 0.
Hazardous Substances Persons with pacemakers should do the following: This product is in compliance with the Restrictions of Hazardous Substances (RoHS) directive — 2002/95/EC. Audio Safety: This smartphone is capable of producing loud noises which may damage your hearing. When using the speakerphone feature, it is recommended that you place your smartphone at a safe distance from your ear.
between them may reduce the interference. You may also consult your hearing aid manufacturer to discuss alternatives. Small children: Do not leave your smartphone and its accessories within the reach of small children or allow them to play with it. They could hurt themselves or others, or could accidentally damage the smartphone. Your smartphone contains small parts with sharp edges that may cause an injury or which could become detached and create a choking hazard.
Battery: Your smartphone includes an internal lithium-ion or lithium-ion polymer battery. Please note that use of certain data applications can result in heavy battery use and may require frequent battery charging. Any disposal of the smartphone or battery must comply with laws and regulations pertaining to lithium-ion or lithium-ion polymer batteries. Demagnetization: To avoid the risk of demagnetization, do not allow electronic devices or magnetic media close to your smartphone for a long time.
your side, help is only three numbers away. Dial your national emergency number in the case of fire, traffic accident, road hazard, or medical emergencies. Remember, your national emergency number is a free call on your smartphone. 9 Use your smartphone to help others in emergencies. If you see an auto accident, crime in progress, or other serious emergency where lives are in danger, call your national emergency number, as you would want others to do for you.
Record the model number and serial number in the space provided below. This will be helpful if you need to contact us about your smartphone in the future. Product: HP Veer 4G Model: P160UNA Serial No.
Regulatory and safety information
Index NUMERICS 100PALM folder 139 112 phone numbers 70 3G files 145 3G network 16, 73, 229 4G network 16 911 phone numbers 70 999 phone numbers 70 A AAC files 143, 147, 212 accented characters, entering 15, 44–45 Accept Cookies option 168 accessories 261 Account List view 86 accounts See also specific types contacts and 112 linked contacts and 110, 248 music and 150, 239 online 227 pictures and 142 Accounts application 52, 235 Accounts setting 97 Acrobat Reader files. See PDF files active calls.
throwing off top of screen 216 troubleshooting 203, 223–224, 229 updating 195, 247 appointments. See events artists 148, 150, 151 AT&T Address Book accounts 111 AT&T customer support 11 AT&T Hot Spots 156–157 AT&T network 16 attachments certificates in 205 files as 184, 187 internal memory and 244 messages and 92, 98 opening 93, 103 pictures as 102, 141 saving 93 vCards 110 videos as 102 audio files.
defined 247 displaying 26 displaying open applications 24 dragging items in 24 emails from 91, 94 Facebook status 135 features of 15 Google Maps from 171 managing applications in 48 maximizing applications 24 memos from 132 messages from 102 multitasking in 8 searching in 17 searching in with Just Type 32– 37 tasks from 129 YouTube from 146 Certificate Manager 205–206 Change Login Settings option 90 Change Wallpaper option 209 character searches 66, 67 charging dock 17, 20, 21 charging the battery 9, 19–20,
instant messaging accounts 104, 107 international dialing 80 network settings 82 notifications 90, 101, 124, 185 phone settings 79–83 restricted dialing 81 roaming 82 shortcuts 46 signatures 96 Text Assist 46 TTY/TDD devices 83 voicemail numbers 80 Web browsers 168 Wi-Fi connections 157–158 cutting text 47 D dashboard 248 data connection icons 229 data roaming 232 data service providers 231 data services 14, 229 data transfer 58–63, 110, 121, 140, 147 See also USB Drive mode; third-party applications Data
scrolling in 25 See also Word files; Excel files; PowerPoint files; PDF files DOCX files 183 Download for free option 191 downloading See also App Catalog; buying applications 191–193, 195 email 89, 92, 231 files 168 music 147, 151, 152 pictures 138 vCards 110 Downloads album 139 drafts 92 drag gesture 24, 224, 248 driving directions 169 driving safety tips 77, 261 DRM (Digital Rights Management 147 DRM (Digital Rights Management) 145 DRM-free files 59, 145, 147, 248 Dropbox 182, 185 due dates (tasks) 129,
favorites contacts 75–77, 115 creating 75 defined 248 dialing 68 email folders 97 phone numbers for 76 viewing 76 web bookmarks 166 FCC statements 257 feedback 225 fields See also specific types entering information in 45 file types document 183 music 147 picture 139 video 145 files See also specific types backups on USB drives 58 copying 58, 144, 151, 242 deleting 58 display size 183 downloading 168 finding text in 186 freeing memory and 244 losing 243 opening 183, 185 saving 183, 187 searching for 186 sen
data services 229 display limit in Quick Launch 41 Google maps 171 hotspots 160 Launcher 50 notifications and 224 Quick Launch 50 signal-strength 22, 225 title bar 16 web page 163, 165 ignored calls 75 IM. See instant messages images 93, 234 See also pictures images.
Mac computers data transfer from 62 phone drive 58, 140, 150, 213 machinery, operating 259 manual backup 201, 202 manual message retrieval 92 manual setup email accounts 88–89 network settings 82 manual synchronization 119, 127 manual updates 29 maps 118, 123, 170, 234 Mark all completed/incomplete command 131 Mark as read/unread command 95 media files 244 medical devices 259 meeting invitations.
backup summary 199 data transfer to 61 defined 59, 249 Quickoffice 185 synchronization of 9, 52, 62, 86, 104, 110, 119, 121 uploading to 144 online address books 69, 110 online calendars 110, 121, 127 See also calendars online help 34 online pictures accounts 142 online status 105, 107 online support 10 open hotspots 159 open Wi-Fi networks 154, 155 opening application menu 42 applications 25, 35, 40–41 applications menu 16 attachments 93, 103 connection menu 43 files 183, 185 maps 118 web pages 163, 167 op
pictures albums for 139 attaching 102 backup summary 199, 200 caller IDs with 114, 140 contact 114, 140 continuous burst mode 138 copying 59, 168 deleting 143 displaying 139 downloading 138 sending 102, 141 slideshows 140 taking 138 troubleshooting 238–242 uploading 142 viewing slideshows of 207 wallpaper 139, 141, 209 pictures.
searching customizing 36–37 for albums 150 for artists 150 for contacts 79, 113 for emails 94 for files 186 for memos 132 for music 149, 150 for text 186 for videos 147 for websites 163 help content 34 icon used for 17 repeating a recent search 36 with Just Type 32–37 second phone calls 73 secure encryption method 161 secure full erase 204, 243 secure hotspots 158 secure networks 155 Secure Unlock option 210 secure websites 163, 235 secure Wi-Fi networks 154 security See also Certificate Manager; erasing da
Subscriber Identity Module card. See SIM card supported file types.
performance 224 phone not turning on 18 phones 204, 225–226 removing the battery 218 restarting the phone 216–217 signal strength 225–226 synchronization 227–229 throwing open applications off top of screen 216 transferring data 242–244 updates 244 user profiles 218–222 web pages 234–235 Wi-Fi 233–234 TTY/TDD devices 82 TTY/TDD mode 17 Turn Off And Erase Data option 201 turning on and off airplane mode 22 Bluetooth feature 178 call forwarding 79 call waiting 80 caller IDs 80 contact matches 79 Location Serv
cache for 169 dialing from 70 display options for 164 entering information on 235 images on 234 Launcher icons for 165 navigating through 164 opening 163, 167 recently viewed 167 refreshing 164 sharing 164, 245 troubleshooting 234–235 web search 33 web-based email 87–89 webOS Doctor 218 webOS platform 8, 28–29, 224, 248 websites accessing customer support 10 accessing secure 163, 235 blocking popups from 168 browsing 155, 178 connecting to 154, 163 disabling JavaScript for 168 freeing internal memory and 24
