Operation Manual

198 Chapter 13 : Preferences
Backup
Backup is one of the major advantages of your Palm profile. You create a
Palm profile when you set up your smartphone.
What is a Palm profile?
When you create a Palm profile during setup of your smartphone, you gain
access to the many advantages of having a Palm profile, including
automatic, daily backup of your data.
Your Palm profile gives you the following benefits:
Palm profile account: Your Palm profile account is automatically created
for you on your smartphone. In this account you can store Contacts and
Calendar info that you don’t store in online accounts like Google or
Exchange.
NOTE You cannot access the info in your Palm profile account anywhere but on
your smartphone. View, add to, and edit the info in your Palm profile account on
your smartphone.
Automatic, daily backup to a secure server: Info stored in your Palm
profile account is automatically, daily backed up to a secure server.
Your smartphone backs up the contacts, calendar events, tasks, and memos
that are in your Palm profile account, as well as system settings and
applications you downloaded to your smartphone. If you ever need to erase
the info from your smartphone, you can restore all your backed-up info. All
data backed up to your Palm profile is encrypted, and only you, the profile
owner, can access your data.
Backup does not affect information stored in online accounts like Google.
Information stored in online accounts is synchronized by the online provider
at regular intervals. Information stored in Exchange is synchronized by your
company’s Exchange server.
IMPORTANT Backup does not back up files stored on your smartphone’s USB
drive.
You can turn off automatic backup, and you can also perform a manual
backup.
Remote erase of a lost or stolen smartphone: If your smartphone is lost or
stolen, open the web browser on your computer, sign in to your Palm profile
on palm.com/palmprofile, and do a remote erase of the info on the
smartphone.
NOTE If you want to erase data on your smartphone while you are still in
possession of the smartphone—for example, before you give it to someone else—
don’t do a remote erase. Instead, do a partial or full erase of the smartphone itself
(see Erase data and reset your smartphone).
Access to system updates: Automatic system and software updates are
sent to your smartphone.
Updating of Palm profile settings: To change your Palm profile
information after you set it up, see Update your Palm profile settings. To see
the email address you used when you set up your Palm profile, open Device
Info (see View system information).
What information is backed up?
All data backed up to your Palm profile is encrypted, and only you, the
profile owner, can access your data. Data in your Palm profile account can
be viewed, added to, or edited only on your smartphone.
IMPORTANT In the event that your smartphone is lost or stolen, you can go to
your Palm profile on palm.com/palmprofile and from there erase the data on your
smartphone.