Operation Manual

Chapter 14 : Troubleshooting 229
A notification tells me that there is not enough free memory to
synchronize
1 Tap the center of the gesture area to display Card view.
2 Scroll through the cards and note how many applications are open.
3 Close any application you are not using by throwing its card off the top
of the screen.
If the problem persists, see Making room on your smartphone for other
suggestions.
A notification tells me that the server could not be reached
Make sure your smartphone is connected either to the AT&T network or to
a Wi-Fi network (see Icons in the title bar).
If you have a network connection and receive this notification, it means your
smartphone had to wait too long to connect to the Exchange server. The
connection may have been lost, the server may be temporarily overloaded,
or the server may have encountered an internal error. Check your Exchange
server name and proxy server settings (see Set up email: Microsoft
Exchange and Lotus Notes), and try again later.
A notification tells me that ActiveSync encountered a problem
with [item type] [item name]
There was an error while synchronizing a single item. This error can usually
be corrected only by deleting the item that caused the error. If you sync
again to see if the error persists, be aware that items causing this type of
error are skipped and do not show up again.
Data connections
I don’t know if I have a data connection
The following icons appear in the title bar to indicate whether data services
are available. If you don’t see one of these icons, you don’t have a data
connection:
Table 1. Data connection icons
Icon Description
Your smartphone is connected to a GPRS data network.
Your smartphone is connected to an EDGE data network.
Your smartphone is connected to a 3G data network.
Your smartphone is connected to a 4G data network.
Your smartphone is connected to a Wi-Fi network. You can
open a data connection.
KEY TERM GPRS (General Packet Radio Service): A mobile Internet
connectivity technology that allows persistent data connections. (Additional
charges may apply.)
KEY TERM EDGE (Enhanced Data Rates for GSM Evolution): An enhanced
version of GPRS that delivers data speeds that are up to three times faster than
standard GPRS connections, with rates up to 236.8Kbps. (Additional charges may
apply.)