Multimedia - Windows Vista

7 Troubleshooting
The optical disc tray does not open for removal of a CD or DVD ....................................................... 26
The computer does not detect the optical drive ................................................................................. 27
A disc does not play ........................................................................................................................... 28
A disc does not play automatically ..................................................................................................... 29
A DVD movie stops, skips, or plays erratically ................................................................................... 29
A DVD movie is not visible on an external display ............................................................................. 30
The process of burning a disc does not begin, or it stops before completion .................................... 30
A device driver must be reinstalled .................................................................................................... 31
Obtaining the latest HP device drivers ............................................................................... 31
Obtaining Microsoft device drivers ..................................................................................... 32
Using SoftPaq Download Manager .................................................................................................... 33
Index ................................................................................................................................................................... 34
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