Multimedia - Windows XP

7 Troubleshooting
The optical disc tray does not open for removal of a CD or DVD ....................................................... 28
The computer does not detect the optical drive ................................................................................. 29
A disc does not play ........................................................................................................................... 30
A disc does not play automatically ..................................................................................................... 31
A DVD movie stops, skips, or plays erratically ................................................................................... 32
A DVD movie is not visible on an external display ............................................................................. 33
The process of burning a disc does not begin, or it stops before completion .................................... 34
A device driver must be reinstalled .................................................................................................... 35
Obtaining the latest HP device drivers ............................................................................... 35
Obtaining Microsoft device drivers ..................................................................................... 35
Using SoftPaq Download Manager .................................................................................................... 36
Index ................................................................................................................................................................... 37
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