User Guide

3. Click Start , Control Panel, System and Security, and then click Power
Options.
4. Click Change plan settings for the currently selected plan.
5. Change the settings to Never.
6. Click Save changes to accept the changes, and then restart the computer.
o
Windows Vista
1. Wait until the hard drive activity light on the computer is not lit and then
press and hold the Power button on the computer case until the computer
turns off.
2. Wait 5 seconds and then turn on the computer by pressing the power
button again.
3. Click Start , Control Panel, System and Maintenance, and then click
Power Options.
4. Click Change plan settings for the currently selected plan.
5. Change the settings to Never.
6. Click Save changes to accept the changes, and then restart the computer.
o
Windows XP
1. Wait until the hard drive activity light on the computer is not lit and then
press and hold the Power button on the computer case until the computer
turns off.
2. Wait 5 seconds and then turn on the computer by pressing the Power
button again.
3. Click Start, then click Control Panel.
4. Double-click Power Options.
5. Select the Always on power scheme and set it to Never.
6. Click the Hibernate tab and remove the checkmark from Enable hibernate
support.
5. Use the computer with the power settings turned off to see if the message continues.
If the message no longer opens and you are able to view Windows, the problem is related
to suspend mode. Most likely the computer is unable to return from a suspended state. If
you want to continue using suspend mode on the computer, you will need to troubleshoot
the computer for suspend mode problems.
If the message still opens, the problem is related to software. Things to look for: