HP BladeSystem c-Class Virtual Connect Support Utility Version 1.4.
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Contents Introduction .................................................................................................................................. 4 Overview ................................................................................................................................................. 4 Requirements ............................................................................................................................................ 4 Restrictions and limitations...............
Introduction Overview The HP BladeSystem c-Class Virtual Connect Support Utility enables administrators to upgrade VC-Enet and VC-FC firmware, and to perform other maintenance tasks remotely on both HP BladeSystem c-Class c7000 and c3000 enclosures using a standalone, Windows-based command line utility. When the utility initiates a firmware upgrade process, all modules are updated at the same time. The utility displays a progress message indicating that an update is in progress and the percentage completed.
• Only one instance of the VC Support Utility accessing a single enclosure can be run on a single client at one time. • During firmware update operations, the modules are unavailable for use. Any attempt to reset or remove the modules during the update process could result in a corrupted firmware image. In addition, do not reset the Onboard Administrator of the target enclosure or update its firmware while VC modules are being updated.
1. Install the application on the client system by running SETUP.EXE. 2. After the program is installed, click Start>Programs>Hewlett-Packard>Virtual Connect Support Utility to start a console. o To display the top-level help and available options, enter vcutil. o To display version syntax and available options, enter vcutil -a version. o To display report syntax and available options, enter vcutil -a report. o To display update syntax and available options, enter vcutil -a update.
Commands collect Contact the OA using the supplied credentials and execute a SHOW ALL from the OA CLI, saving the output to an "oaShowAll.txt" file in the current directory. This support action also contacts the primary VC Manager using the supplied credentials and executes the following commands, saving the output to a "vcmShowAll.
This command is useful if an Administrator cannot remember the exact IP address of the OA on a certain enclosure, but the general IP address range is known. Item Description Syntax vcutil -a discover -s -e Parameters: START IP First IP address in the range to search END IP Last IP address in the range to search Example Discover an enclosure in a certain address range: vcutil -a discover -s 192.168.1.100 -e 192.168.1.
• Health: OK, Degraded, Failed, other • IP Address • Connectivity Test • For VC-Enet Modules: o VCM Mode: Primary, Backup, Subordinate, Unintegrated o Module Configuration: In Sync, Not In Sync, Invalid o Domain Configuration (for primary or backup VC-Enet modules): In Sync, Not In Sync The primary Virtual Connect manager saves the domain configuration data to the backup module in a VC domain at a regular interval.
Item Description FILE Full path to the Virtual Connect package on the local computer Example Display package information from a file named VCpackage: vcutil -a packageinfo -l VCpackage report Display the current running firmware version on all modules in a specific target enclosure, plus display the VC-Enet and VC-FC firmware versions provided in the specified VC package file, and whether or not the module can be updated.
Item Description PWD Password of the OA user BAY Bay number of the target module *In a multi-enclosure environment, this must be the IP address of the active OA in the primary enclosure. Example Reset a single module in an enclosure: vcutil -a resetvcm -i 192.168.0.100 -u Administrator -p password -b 1 supportdump Log into VC Manager using the supplied credentials and access Virtual Connect to request a support information (debug dump) download.
Item Description Syntax vcutil -a update -i -u -p -l [-b ] [-f ] -vcu -vcp [-q] [-oe ] [of ] [-we ] [-wf ] Parameters: IP IP address of the active OA in the enclosure* USER Name of the OA user with privileges to access all enclosure interconnect bays PWD Password of the OA user FILE Full path to the Virtual Connect package on the local computer or supported remote server BAY Optional.
*In a multi-enclosure environment, this must be the IP address of the active OA in the primary enclosure. Examples Update multiple modules in an enclosure imported into a VC domain: vcutil -a update -i 192.168.1.100 -u Administrator -p password -vcu John -vcp vcPass -l C:\images\vcfw-120.bin Update a single module in an enclosure not managed by Virtual Connect: vcutil -a update -i 192.168.1.100 -u Administrator -p password -1 vcfw121.
Troubleshooting Error messages Error message Resolution This version of the application does not support the target enclosure Specify a supported enclosure type. Invalid bay number x for an enclosure Specify a valid bay number. Unable to get enclosure part number Check connectivity with the OA, and then restart the update process. Another instance of this application is running.
Error message Resolution Unable to get enclosure VC mode information Log into VC Manager GUI and resolve any errors with VC Manager. Reset the OA to factory defaults, and then log into the VC Manager GUI. Initialization process failed. Firmware update cannot continue. Check update requirements, and then try the update again. File extraction failed Verify that the Virtual Connect firmware package is correct, or download it again from the HP website (http://www.hp.com).
Technical support Before you contact HP Be sure to have the following information available before you call HP: • Technical support registration number (if applicable) • Product serial number • Product model name and number • Product identification number • Applicable error messages • Add-on boards or hardware • Third-party hardware or software • Operating system type and revision level HP contact information For the name of the nearest HP authorized reseller: • See the Contact HP worldwi
Acronyms and abbreviations CLI Command Line Interface DHCP Dynamic Host Configuration Protocol DNS domain name system FC Fibre Channel IP Internet Protocol OA Onboard Administrator SSH Secure Shell SSL Secure Sockets Layer TLS Transport Layer Security VCM Virtual Connect Manager VCSU Virtual Connect Support Utility Acronyms and abbreviations 17
