HP BladeSystem c-Class Virtual Connect Support Utility Version 1.4.
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Contents Introduction .................................................................................................................................. 4 Overview ................................................................................................................................................. 4 Requirements ............................................................................................................................................ 4 Restrictions and limitations...............
Introduction Overview The HP BladeSystem c-Class Virtual Connect Support Utility enables administrators to upgrade VC-Enet and VC-FC firmware, and to perform other maintenance tasks remotely on both HP BladeSystem c-Class c7000 and c3000 enclosures using a standalone, Windows-based command line utility. When the utility initiates a firmware upgrade process, all modules are updated at the same time. The utility displays a progress message indicating that an update is in progress and the percentage completed.
• Only one instance of the VC Support Utility accessing a single enclosure can be run on a single client at one time. • During firmware update operations, the modules are unavailable for use. Any attempt to reset or remove the modules during the update process could result in a corrupted firmware image. In addition, do not reset the Onboard Administrator of the target enclosure or update its firmware while VC modules are being updated.
1. Install the application on the client system by running SETUP.EXE. 2. After the program is installed, click Start>Programs>Hewlett-Packard>Virtual Connect Support Utility to start a console. o To display the top-level help and available options, enter vcutil. o To display version syntax and available options, enter vcutil -a version. o To display report syntax and available options, enter vcutil -a report. o To display update syntax and available options, enter vcutil -a update.
Commands collect Contact the OA using the supplied credentials and execute a SHOW ALL from the OA CLI, saving the output to an "oaShowAll.txt" file in the current directory. This support action also contacts the primary VC Manager using the supplied credentials and executes the following commands, saving the output to a "vcmShowAll.
This command is useful if an Administrator cannot remember the exact IP address of the OA on a certain enclosure, but the general IP address range is known. Item Description Syntax vcutil -a discover -s -e Parameters: START IP First IP address in the range to search END IP Last IP address in the range to search Example Discover an enclosure in a certain address range: vcutil -a discover -s 192.168.1.100 -e 192.168.1.
• For VC-Enet Modules o VCM Mode: Primary, Backup, Subordinate, Unintegrated o Module Configuration: In Sync, Not In Sync, Invalid o Domain Configuration (for primary or backup VC-Enet modules): In Sync, Not In Sync The primary Virtual Connect manager saves the domain configuration data to the backup module in a VC domain at a regular interval. The 'Domain configuration' state displayed indicates whether this data is in sync or not between the two modules.
report Display the current running firmware version on all modules in a specific target enclosure, plus display the VC-Enet and VC-FC firmware versions provided in the specified VC package file, and whether or not the module can be updated. In addition to displaying the module firmware version and status, the report command also displays details about the VC package contents. Because the package version details are displayed, the user must provide a VC package file as part of the input at the command line.
supportdump Log into VC Manager using the supplied credentials and access Virtual Connect to request a support information (debug dump) download. VCSU saves that file in the current directory as the file name supplied by Virtual Connect. A functioning VC Manager domain is required for this action.
Item Description BAY Optional. The bay number of the target module. If not specified, the default is all supported modules. The BAY parameter is only supported for single-enclosure Virtual Connect domains and for enclosures that are not in a Virtual Connect domain. Enclosures in a MultiEnclosure Domain have all modules updated regardless of the BAY parameter. FORCE Optional. Comma separated list of force operations under certain conditions.
Update a single module in an enclosure managed by Virtual Connect: vcutil -a update -i 192.168.1.100 -u Administrator -p password -vcu John -vcp vcPass -l C:\images\vcfw-120.bin Perform an update and specify an activation ordering method: vcutil -a update -i 192.168.1.100 -u Administrator -p password -vcu John -vcp vcPass -l C:\images\vcfw-120.bin -oe serial -of parallel Perform an update using a firmware image from a web server URL: vcutil –a update –i 192.168.1.
Troubleshooting Error messages Error message Resolution This version of the application does not support the target enclosure Specify a supported enclosure type. Invalid bay number x for an enclosure Specify a valid bay number. Unable to get enclosure part number Check connectivity with the OA, and then restart the update process. Another instance of this application is running.
Error message Resolution Unable to get enclosure VC mode information Log into VC Manager GUI and resolve any errors with VC Manager. Reset the OA to factory defaults, and then log into the VC Manager GUI. Initialization process failed. Firmware update cannot continue. Check update requirements, and then try the update again. File extraction failed Verify that the Virtual Connect firmware package is correct, or download it again from the HP website.
Technical support Before you contact HP Be sure to have the following information available before you call HP: • Technical support registration number (if applicable) • Product serial number • Product model name and number • Product identification number • Applicable error messages • Add-on boards or hardware • Third-party hardware or software • Operating system type and revision level HP contact information For the name of the nearest HP authorized reseller: • See the Contact HP worldwi
Acronyms and abbreviations CLI Command Line Interface DHCP Dynamic Host Configuration Protocol DNS domain name system FC Fibre Channel IP Internet Protocol OA Onboard Administrator SSH Secure Shell SSL Secure Sockets Layer TLS Transport Layer Security VCM Virtual Connect Manager VCSU Virtual Connect Support Utility Acronyms and abbreviations 17
