QUG-us.book Page 1 Friday, February 1, 2002 2:57 PM hp business pcs quick user’s guide www.hp.com/go/support hp hp hp hp hp hp hp hp hp vectra vl400 vectra vl410 vectra vl420 vectra vl800 vectra vl830 vectra xe310 vectra xe320 e-pc 40 e-pc 42 Use this guide to: • set up your PC • get warranty details Go to www.hp.com/go/vectrasupport or www.hp.
QUG-us.book Page 2 Friday, February 1, 2002 2:57 PM Notice The information contained in this document is subject to change without notice. Hewlett-Packard makes no warranty of any kind with regard to this material, including, but not limited to, the implied warranties of merchantability and fitness for a particular purpose. Hewlett-Packard shall not be liable for errors contained herein or for incidental or consequential damages in connection with the furnishing, performance, or use of this material.
QUG-us.book Page 3 Friday, February 1, 2002 2:57 PM Setting Up and Using Your PC Setting Up and Using Your PC Important Ergonomic Information Improper and prolonged use of keyboards and input devices can be associated with repetitive strain injury (RSI) to soft tissues in the hands and arms. If you do experience discomfort or pain while using any computing equipment, discontinue use immediately and consult your physician as soon as possible. Your comfort and safety are our primary concern.
QUG-us.book Page 4 Friday, February 1, 2002 2:57 PM Setting Up and Using Your PC Connecting Multimedia Accessories (if supplied) WARNING To avoid electrical shock and harm to your eyes by laser light, do not open the laser module. The laser module should only be serviced by service personnel. Do not attempt to make any adjustment to the laser unit. Refer to the label on the CD-ROM for power requirements and wavelength. This product is a class 1 laser product.
QUG-us.book Page 5 Friday, February 1, 2002 2:57 PM Setting Up and Using Your PC Connecting the Power Cord WARNING For your safety always connect equipment to a grounded wall outlet. Always use a power cord with a properly grounded plug, such as the one provided with the equipment, or one in compliance with your national safety standards. This equipment can be disconnected from the power by removing the power cord from the power outlet.
QUG-us.book Page 6 Friday, February 1, 2002 2:57 PM Comfort and Safety Checklist Comfort and Safety Checklist Preparing Your Work Environment When using HP computing equipment, it is important that your work environment contributes to your comfort and productivity: Document holder Keyboard Slope <15° Thigh Clearance >6cm Work Surface Height - Your work surface should be height adjustable.
QUG-us.book Page 7 Friday, February 1, 2002 2:57 PM Comfort and Safety Checklist WARNING Various aspects of using mice, keyboards and other input devices may increase your risk of discomfort or injury. Optimize your comfort and safety by positioning these devices properly. Your Work Posture • Head - When viewing your monitor, your head should not be tilted more than 15 degrees forward, and do not turn your head toward either side.
QUG-us.book Page 8 Friday, February 1, 2002 2:57 PM Using Your PC • Changing tasks frequently will help prevent muscle stiffness. Examples: alternating between keyboarding, reading, writing, filing, and moving around in your work environment, helps you maintain a relaxed posture. Occasionally stretch the muscles in your hands, arms, shoulders, neck and back. You should stretch at least as often as you take brief task breaks—at least once every hour.
QUG-us.book Page 9 Friday, February 1, 2002 2:57 PM Solving Problems Solving Problems If Your PC Does Not Start Properly The PC Doesn’t Power On Have you checked that... The PC’s power cord or AC/DC adapter is properly connected. How Connect the power cord or AC/DC adapter to a working power outlet and to the rear of the PC. The Power-On Self Test Displays an Error An on-screen error message or a beep code when the PC starts up means that there is a configuration problem. Have you checked...
QUG-us.book Page 10 Friday, February 1, 2002 2:57 PM Solving Problems You are using the correct driver. This driver is provided with all Windows NT 4.0, Windows 98, Windows 2000 and Windows XP preloaded systems. For other operating systems, refer to your operating system’s documentation. You are using the latest BIOS Your keyboard uses batteries. Download the latest driver from HP’s Web at: www.hp.com/go/vectrasupport or www.hp.com/go/e-pcsupport depending on your model.
QUG-us.book Page 11 Friday, February 1, 2002 2:57 PM Solving Problems If the PC starts but you still have a problem... Run HP e-DiagTools (refer to page 13). The Mouse Doesn’t Work... How Have you checked that... The mouse cable is correctly connected. 1 2 3 You are using the correct driver. If you are using HP’s enhanced mouse or optical mouse, ensure that the correct driver is installed. This driver is provided with all Windows NT 4.
QUG-us.book Page 12 Friday, February 1, 2002 2:57 PM Solving Problems Recovering Your PC’s Hard Disk Contents If you need to recover your PC’s hard disk, as originally shipped with preloaded operating system, HP drivers and utilities, you can use the recovery CD-ROM(s) provided with the PC. These may be called HP Image Creation & Recovery CD-ROM, HP Image Library & Diagnostics CDROM or HP Assist CD-ROM depending on your model.
QUG-us.book Page 13 Friday, February 1, 2002 2:57 PM HP Hardware Diagnostics HP Hardware Diagnostics Note You are requested to run e-DiagTools before contacting HP for warranty service. This is to obtain information that will be requested by a support agent. Most HP PC models include hardware diagnostic software called either HP Diagtools or HP e-Diagtools. The software can be used to diagnose hardware related problems on your PC.
QUG-us.book Page 14 Friday, February 1, 2002 2:57 PM HP Hardware Warranty HP Hardware Warranty General This HP Hardware Warranty statement gives you, the customer, express warranty rights from HP, the Manufacturer. Please refer to HP’s web site for an extensive description of your warranty entitlements. In addition, you may also have other legal rights under applicable local law or special written agreement with HP.
QUG-us.book Page 15 Friday, February 1, 2002 2:57 PM HP Hardware Warranty HP Hardware Warranty Options THESE HP HARDWARE WARRANTY OPTIONS ARE SPECIFIC TO THIS HP HARDWARE PRODUCT. THEY COMPLEMENT THE GENERAL HARDWARE AND SOFTWARE WARRANTY STATEMENTS FOUND ON HP'S WEB SITE AND SUPERSEDE ANY WARRANTY TERMS (APART FROM BIG DEAL TERMS ON A SEPARATE WARRANTY FLYER) THAT MAY BE FOUND ONLINE OR IN ANY DOCUMENTATION OR MATERIALS CONTAINED IN THE COMPUTER PRODUCT PACKAGING.
QUG-us.book Page 16 Friday, February 1, 2002 2:57 PM HP Hardware Warranty Warranty entitlement description ON-SITE SERVICE: Description: On-site service for the central processing unit, including free parts exchange and labor, provided by an HP sales and Service Center representative or an HP Authorized Support Provider, during the product warranty period. Obtaining On-site service.
QUG-us.book Page 17 Friday, February 1, 2002 2:57 PM HP Customer Care Center Phone Numbers HP Customer Care Center Phone Numbers HP Customer Care Centers can help you solve issues related to HP products and, if necessary, initiate appropriate service procedures. In the U.S.A, telephone support is available 24 hours a day, 7 days a week. Elsewhere, it is available during normal office hours.
QUG-us.book Page 18 Friday, February 1, 2002 2:57 PM HP Software Limited Warranty HP Software Limited Warranty THIS HP SOFTWARE LIMITED WARRANTY SHALL COVER ALL SOFTWARE, INCLUDING OPERATING SYSTEM SOFTWARE, THAT IS PROVIDED TO YOU AS PART OF THE HP PRODUCT. IN CASE OF CONFLICT BETWEEN HP AND NON-HP WARRANTY TERMS THESE HP WARRANTY TERMS SHALL PREVAIL.
QUG-us.book Page 19 Friday, February 1, 2002 2:57 PM HP Software License Agreement Your HP product contains software programs. CAREFULLY READ THIS LICENSE AGREEMENT AND LIMITED WARRANTY STATEMENT BEFORE PROCEEDING TO OPERATE THIS EQUIPMENT. RIGHTS IN THE SOFTWARE ARE OFFERED ONLY ON THE CONDITION THAT THE CUSTOMER AGREES TO ALL TERMS AND CONDITIONS OF THE LICENSE AGREEMENT. PROCEEDING TO OPERATE THE EQUIPMENT INDICATES YOUR ACCEPTANCE OF THESE TERMS AND CONDITIONS.
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QUG-us.book Page 21 Friday, February 1, 2002 2:57 PM Regulatory Information FCC for USA only Federal Communications Commission Radio Frequency Interference Statement Warning: HP computer systems are classified by the Federal Communications Commission (FCC) as class B digital devices. However, the inclusion of certain sub-systems such as additional cards, can change this configuration to class A.
QUG-us.book Page 22 Friday, February 1, 2002 2:57 PM Regulatory Information The telephone company may make changes in its facilities, equipment, operations, or procedures that could affect the operation of the equipment. If this happens, the telephone company will provide advance notice in order for you to make the necessary modifications in order to maintain uninterrupted service. In the event this equipment should fail to operate properly, disconnect the unit from the telephone line.
QUG-us.book Page 23 Friday, February 1, 2002 2:57 PM Regulatory Information NEW ZEALAND TELECOM WARNINGS General The grant of a Telepermit for any item of terminal equipment indicates only that Telecom has accepted that the item complies with minimum conditions for connection to its network. It indicates no endorsement of the product by Telecom, nor does it provide any sort of warranty.
QUG-us.book Page 24 Friday, February 1, 2002 2:57 PM Technical Characteristics Notice for Japan Notice for Korea Technical Characteristics Replacing the Battery To change the battery: 1 Disconnect the PC’s power cord and remove the cover. 2 Remove the old battery by sliding it from under the retaining clip. Technical Characteristics Retaining clip Battery holder 3 Place the new battery in the battery holder ensuring it is correctly seated with the clips in place.
QUG-us.book Page 25 Friday, February 1, 2002 2:57 PM Technical Characteristics Operating temperature and humidity ranges may vary depending on the mass storage devices installed. High humidity levels can cause improper operation of disk drives. Low humidity ranges can aggravate static electricity problems and cause excessive wear of the disk surface. Note The power consumption and acoustics figures given in the tables below are valid for the standard configuration as shipped.
QUG-us.book Page 26 Friday, February 1, 2002 2:57 PM Technical Characteristics Contact your dealer for product availability in your country. Characteristics HP Vectra vl410 Desktop PC HP Vectra vl410 SFF PC Weight (configuration with 1 CD-ROM drive, excluding keyboard and display) 10kg (22 pounds) 8kg (17.6 pounds) Dimensions Width: 43.5cm (17.13in.) Height: 13.5cm (5.32in.) Depth: 43cm (16.93in.) Width: 36.6cm (14.4in.) Height: 10.1cm (3.98in.) Depth: 40.7cm (16.1in.
QUG-us.book Page 27 Friday, February 1, 2002 2:57 PM Technical Characteristics Contact your dealer for product availability in your country. Characteristics HP Vectra vl420 Minitower PC HP Vectra vl420 Small Form Factor PC Weight (configuration 10kg (22 pounds) with 1 CD-ROM drive, excluding keyboard and display) 13.5kg (29.76 pounds) 9.2kg (20.3 pounds) Dimensions Width: 20.5cm (8.07in.) Height: 47.6cm (18.74in.) Depth: 44.7cm (17.6in.) Width: 34.0cm (13.38in.) Height: 9.5cm (3.74in.) Depth: 40.
QUG-us.book Page 28 Friday, February 1, 2002 2:57 PM Technical Characteristics Contact your dealer for product availability in your country. Characteristics HP Vectra vl800 Desktop HP Vectra vl800 PC Minitower PC Weight (configuration 10kg (22 pounds) with 1 CD-ROM drive, excluding keyboard and display) 14kg (30.86 pounds) 14.5kg (32 pounds) Dimensions Width: 20.6cm (8.1in.) Height: 46.9cm (18.5in.) Depth: 45.5cm (17.9in.) Width: 20.5cm (8.07in.) Height: 47.6cm (18.74in.) Depth: 44.7cm (17.6in.
QUG-us.book Page 29 Friday, February 1, 2002 2:57 PM Technical Characteristics Contact your dealer for product availability in your country. Characteristics HP e-pc (40) HP e-pc (42) 4.5kg (9.9pounds) Dimensions Acoustic noise emission (ISO 7779) • • Idle (typical) Operating with hard disk access Power consumption • • • • Max operating Idle (typical) Sleep (suspend)1 Off 4.8kg (10.6 pounds) Width: 9.5cm (3.7in.) Height: 25cm (9.8in.) Depth: 28cm (11.0in.) Sound power level LwA ≤ 3.1B(A) LwA ≤ 3.
QUG-us.book Page 30 Friday, February 1, 2002 2:57 PM Recycling your PC Contact your dealer for product availability in your country. Characteristics HP Vectra xe310 PC HP Vectra xe320 PC Weight (configuration with 1 CD-ROM drive, excluding keyboard and display) 10kg (22 pounds) Dimensions Width: 21cm (8.27in.) Height: 39cm (15.35in.) Depth: 38cm (14.96in.
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