Troubleshooting Guide

ManualsBrandsHP ManualsDesktopsHP Compaq dc7900 Convertible Minitower PC

1 電腦診斷程式功能

HP Insight Diagnostics ......................................................................................................................... 1

使用 HP Insight Diagnostics ................................................................................................ 1

「調查 (Survey)」標籤 .......................................................................................................... 2

「測試 (Test)」標籤 ............................................................................................................... 3

「狀態 (Status)」標籤 ........................................................................................................... 3

「記錄 (Log)」標籤 ................................................................................................................ 4

「說明 (Help)」標籤 .............................................................................................................. 4

在 HP Insight Diagnostics 中儲存和列印資訊 ...................................................................... 4

下載最新版本的 HP Insight Diagnostics ............................................................................... 5

保護軟體 ............................................................................................................................................... 5

HP Backup and Recovery Manager ..................................................................................................... 6

2 不含診斷的疑難排解

安全與舒適 ........................................................................................................................................... 7

尋求技術支援之前的準備 ...................................................................................................................... 7

好用的提示 ........................................................................................................................................... 8

解決一般問題 ...................................................................................................................................... 10

解決電源的問題 .................................................................................................................................. 14

解決磁片問題 ...................................................................................................................................... 15

解決硬碟機問題 .................................................................................................................................. 18

解決媒體卡讀取裝置的問題 ................................................................................................................ 21

解決顯示器問題 .................................................................................................................................. 23

解決音效問題 ...................................................................................................................................... 27

解決印表機問題 .................................................................................................................................. 29

解決鍵盤與滑鼠問題 ........................................................................................................................... 30

解決硬體安裝問題 ............................................................................................................................... 32

解決網路問題 ...................................................................................................................................... 34

解決記憶體問題 .................................................................................................................................. 37

解決處理器問題 .................................................................................................................................. 39

解決 CD-ROM 和 DVD 問題 ............................................................................................................... 40

解決 USB 快閃磁碟機問題 .................................................................................................................. 42

解決正面面板組件的問題 .................................................................................................................... 43

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