Desktop Management Guide
Table Of Contents
- Desktop Management Overview
- Initial Configuration and Deployment
- Remote System Installation
- Software Updating and Management
- HP Client Management Interface
- HP SoftPaq Download Manager
- HP System Software Manager
- HP ProtectTools Security Manager
- HP Client Automation Starter and Standard Editions
- HP Client Automation Enterprise Edition
- HP Client Manager from Symantec
- Altiris Client Management Suite
- HP Client Catalog for Microsoft System Center & SMS Products
- HP Backup and Recovery Manager
- Management Technology
- Verdiem Surveyor
- HP Proactive Change Notification
- Subscriber’s Choice
- Retired Solutions
- ROM Flash
- Boot Block Emergency Recovery Mode
- Replicating the Setup
- Dual-State Power Button
- HP Web Site Support
- Industry Standards
- Asset Tracking and Security
- Index

Management Technology
Models include either vPro technology or standard technology. Both allow for better discovery, healing,
and protection of networked computing assets. Both technologies allow PCs to be managed whether
the system is on, off, or the operating system is hung.
Management technology features include:
●
Hardware inventory information
●
Alerting
●
Power management—power on/off, cycle power
●
Remote diagnosis and repair
◦
Serial-over-LAN—allows console control of remote PC during its boot phase
◦
IDE-Redirect—allows system booting from a remote boot drive, disk, or ISO image
●
Hardware-based isolation and recovery—limit or cut off PC network access, if virus-like activity is
detected
NOTE: For an overview of Intel vPro technology, visit http://www.intel.com/vpro.
For HP-specific information on Intel vPro technology, see the white papers at
http://www.hp.com/
support. Select your country and language, select See support and troubleshooting information,
enter the model number of the computer, and press Enter. In the Resources category, click Manuals
(guides, supplements, addendums, etc.). Under Quick jump to manuals by category, click White
papers.
Available management technologies include the following:
●
AMT (includes DASH 1.0)
●
ASF
ASF and AMT may not be configured at the same time, but both are supported.
To configure Intel vPro systems for AMT or ASF:
1. Turn on or restart the computer. If you are in Microsoft Windows, click Start > Shut Down >
Restart.
2. As soon as the computer is turned on, press the hot key, Ctrl+P, before the computer boots to the
operating system.
NOTE: If you do not press Ctrl+P at the appropriate time, you must restart the computer and
again press Ctrl+P before the computer boots to the operating system to access the utility.
12 Chapter 4 Software Updating and Management ENWW










