Desktop Management Guide
Table Of Contents
- Desktop Management Overview
- Initial Configuration and Deployment
- Remote System Installation
- Software Updating and Management
- HP Client Management Interface
- HP SoftPaq Download Manager
- HP System Software Manager
- HP ProtectTools Security Manager
- HP Client Automation Starter and Standard Editions
- HP Client Automation Enterprise Edition
- HP Client Manager from Symantec
- Altiris Client Management Suite
- HP Client Catalog for Microsoft System Center & SMS Products
- HP Backup and Recovery Manager
- Management Technology
- Verdiem Surveyor
- HP Proactive Change Notification
- Subscriber’s Choice
- Retired Solutions
- ROM Flash
- Boot Block Emergency Recovery Mode
- Replicating the Setup
- Dual-State Power Button
- HP Web Site Support
- Industry Standards
- Asset Tracking and Security
- Index

NOTE: Refer to National Keyboard Delimiter Characters on page 31 for information about the
alternate delimiter characters. The power-on password and setup password may also be changed
using the Security options in Computer Setup.
National Keyboard Delimiter Characters
Each keyboard is designed to meet country-specific requirements. The syntax and keys that you use to
change or delete the password depend on the keyboard that came with the computer.
National Keyboard Delimiter Characters
/
Arabic - Greek / Russian
= Belgian . Hebrew - Slovakian
- BHCMSS* - Hungarian - Spanish
/ Brazilian - Italian / Swedish/Finnish
/ Chinese / Japanese - Swiss
- Czech / Korean / Taiwanese
- Danish - Latin American / Thai
! French - Norwegian . Turkish
é French Canadian - Polish / U.S. English
- German - Portuguese
* For Bosnia-Herzegovina, Croatia, Montenegro, Serbia, and Slovenia
Clearing Passwords
If you forget the password, you cannot access the computer. Refer to the Troubleshooting Guide for
instructions on clearing passwords.
If the system is equipped with an embedded security device, refer to the HP ProtectTools Security
Manager Guide at
http://www.hp.com.
DriveLock
DriveLock is an industry-standard security feature that prevents unauthorized access to the data on ATA
hard. DriveLock has been implemented as an extension to Computer Setup. It is only available when
hard drives that support the ATA Security command set are detected. DriveLock is intended for HP
customers for whom data security is the paramount concern. For such customers, the cost of the hard
drive and the loss of the data stored on it is inconsequential when compared with the damage that could
result from unauthorized access to its contents. In order to balance this level of security with the practical
need to accommodate a forgotten password, the HP implementation of DriveLock employs a two-
password security scheme. One password is intended to be set and used by a system administrator
while the other is typically set and used by the end-user. There is no “back-door” that can be used to
unlock the drive if both passwords are lost. Therefore, DriveLock is most safely used when the data
contained on the hard drive is replicated on a corporate information system or is regularly backed up.
In the event that both DriveLock passwords are lost, the hard drive is rendered unusable. For users who
do not fit the previously defined customer profile, this may be an unacceptable risk. For users who do
fit the customer profile, it may be a tolerable risk given the nature of the data stored on the hard drive.
ENWW DriveLock 31










