Troubleshooting Guide

Indholdsfortegnelse
1 Computerens diagnosticeringsfunktioner
HP Insight Diagnostics ......................................................................................................................... 1
Åbning af HP Insight Diagnostics ........................................................................................ 1
Fanebladet Survey ............................................................................................................... 2
Fanebladet Test ................................................................................................................... 4
Fanebladet Status ................................................................................................................ 4
Fanebladet Log .................................................................................................................... 5
Fanebladet Help .................................................................................................................. 5
Lagring og udskrivning af oplysninger i HP Insight Diagnostics .......................................... 6
Hentning af den seneste version af HP Insight Diagnostics ................................................ 6
Beskyttelse af softwaren ...................................................................................................................... 6
HP Backup and Recovery Manager (HP Administration af sikkerhedskopiering og
gendannelse) ........................................................................................................................................ 7
2 Fejlfinding uden diagnose
Sikkerhed og komfort ........................................................................................................................... 8
Før du ringer til teknisk support ............................................................................................................ 8
Nyttige tip ............................................................................................................................................. 9
Afhjælpning af generelle problemer ................................................................................................... 11
Strømforsyning ................................................................................................................................... 15
Afhjælpning af disketteproblemer ....................................................................................................... 17
Afhjælpning af harddiskproblemer ...................................................................................................... 20
Afhjælpning af problemer med mediekortlæser ................................................................................. 23
Afhjælpning af problemer med skærmen ........................................................................................... 25
Afhjælpning af problemer med lyd ...................................................................................................... 29
Afhjælpning af problemer med printeren ............................................................................................ 31
Afhjælpning af problemer med tastatur og mus ................................................................................. 32
Afhjælpning af problemer med installation af hardware ..................................................................... 34
Afhjælpning af netværksproblemer .................................................................................................... 36
Afhjælpning af problemer med hukommelse ...................................................................................... 39
Afhjælpning af processorproblemer ................................................................................................... 41
Afhjælpning af cd-rom- og dvd-problemer .......................................................................................... 42
Afhjælpning af problemer med USB-flashdrev ................................................................................... 45
Afhjælpning af problemer med frontpanelets komponenter ............................................................... 46
DAWW v