Troubleshooting Guide

Isi
1 Fitur Diagnostik Komputer
HP Insight Diagnostics ......................................................................................................................... 1
Mengakses HP Insight Diagnostics ..................................................................................... 1
Tab Survey .......................................................................................................................... 2
Tab Test ............................................................................................................................... 3
Tab Status ........................................................................................................................... 4
Tab Log ................................................................................................................................ 4
Tab Help .............................................................................................................................. 4
Menyimpan dan Mencetak Informasi dalam HP Insight Diagnostics ................................... 5
Men-download Versi Terbaru HP Insight Diagnostics ......................................................... 5
Melindungi Perangkat Lunak ................................................................................................................ 5
HP Backup and Recovery Manager ..................................................................................................... 7
2 Mengatasi Masalah Tanpa Diagnostik
Keselamatan dan Kenyamanan ........................................................................................................... 8
Sebelum Menghubungi Dukungan Teknis ........................................................................................... 8
Saran Praktis ........................................................................................................................................ 9
Mengatasi Masalah Umum ................................................................................................................. 11
Mengatasi Masalah Daya ................................................................................................................... 15
Mengatasi Masalah Disket ................................................................................................................. 17
Mengatasi Masalah Hard Drive .......................................................................................................... 20
Mengatasi Masalah Pembaca Kartu Media ........................................................................................ 23
Mengatasi Masalah Tampilan ............................................................................................................ 25
Mengatasi Masalah Audio .................................................................................................................. 29
Mengatasi Masalah Printer ................................................................................................................. 31
Mengatasi Masalah Keyboard dan Mouse ......................................................................................... 32
Mengatasi Masalah Pemasangan Perangkat Keras .......................................................................... 34
Mengatasi Masalah Jaringan ............................................................................................................. 36
Mengatasi Masalah Memori ............................................................................................................... 39
Mengatasi Masalah Prosesor ............................................................................................................. 41
Mengatasi Masalah CD-ROM dan DVD ............................................................................................. 42
Mengatasi Masalah Flash Drive USB ................................................................................................. 45
Mengatasi Masalah Komponen Panel Depan .................................................................................... 46
Mengatasi Masalah Akses Internet .................................................................................................... 47
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