User's Manual

1. Printer Maintenance
2. Print Quality Tools
3. Cleaning Page
5. Print a conguration page to test the printer:
a. From the Home screen on the printer control panel, swipe the tab at the top of the screen downward
to open the Dashboard, and then touch the Setup icon .
b. Open the following menus:
1. Reports
2. Printer Conguration Report
If none of these steps resolves the problem, the printer might need service. Contact HP customer support.
Paper jam locations
Jams can occur in these locations.
Figure 9-7 Paper jam locations
3
2
1
2
3
4
5
6
7
1
Number Description
1 Document feeder
2 Fuser area
3 Tray 3 (optional)
4 Tray 2
Duplexing area (remove Tray 2 for access)
5 Tray 1
6 Toner cartridge area (open the front door for access)
7 Output bin
122 Chapter 9 Solve problems ENWW