HP Color LaserJet Pro MFP M479 User Guide www.hp.
Legal information Copyright and License Trademark Credits © Copyright 2019 HP Development Company, L.P. Adobe®, Adobe Photoshop®, Acrobat®, and PostScript® are trademarks of Adobe Systems Incorporated. Reproduction, adaptation, or translation without prior written permission is prohibited, except as allowed under the copyright laws. The information contained herein is subject to change without notice.
Table of contents 1 Printer overview ..........................................................................................................................................................................................1 Warning icons..........................................................................................................................................................................................1 Potential shock hazard...............................................................
Configure the HP toner-cartridge-protection supply settings ..................................................................................................... 32 Introduction................................................................................................................................................................................. 32 Enable or disable the Cartridge Policy feature ...........................................................................................................
Print USB documents................................................................................................................................................................. 58 5 Copy ........................................................................................................................................................................................................... 59 Make a copy.......................................................................................................
Create and edit individual phone-book entries ..................................................................................................................... 83 Create and edit group phone-book entries............................................................................................................................ 83 Delete phone book entries .......................................................................................................................................................
Resolving print quality problems....................................................................................................................................................113 Introduction...............................................................................................................................................................................113 Troubleshoot print quality ..............................................................................................................
Wireless connectivity checklist...............................................................................................................................................136 The printer does not print after the wireless configuration completes...........................................................................137 The printer does not print, and the computer has a third-party firewall installed ........................................................
1 Printer overview Review the location of features on the printer, the physical and technical specifications of the printer, and where to locate setup information. For more information: For video assistance, see www.hp.com/videos/LaserJet. The following information is correct at the time of publication. For current information, see www.hp.com/ support/colorljM479MFP.
Figure 1-5 Warning Potential shock hazard Review this important safety information. ● Read and understand these safety statements to avoid an electrical shock hazard. ● Always follow basic safety precautions when using this product to reduce risk of injury from fire or electric shock. ● Read and understand all instructions in the user guide. ● Observe all warnings and instructions marked on the product. ● Use only a grounded electrical outlet when connecting the product to a power source.
Figure 1-6 Printer front view 2 1 11 10 9 3 8 7 6 5 4 Number Description 1 Scanner 2 Document feeder 3 Regulatory label (inside the front door) 4 Tray 2 5 Tray 1 6 Power on/off button 7 Front door (provides toner cartridge access) 8 Output bin extension 9 Output bin 10 Walk-up USB port (for printing and scanning without a computer) 11 Touchscreen control panel (tilts up for easier viewing) Printer back view Identify the parts on the back of the printer.
Figure 1-7 Printer rear view 1 8 2 7 3 6 4 5 Number Description 1 Front door release button 2 Duplexer (dw, fdn, and fdw models only) 3 USB port for job storage 4 USB port for direct connection to a computer 5 Ethernet port 6 Fax ports 7 Power connection 8 Rear door (fnw model only) (provides access for clearing jams) Control panel view Identify the buttons and features on the touchscreen control panel.
Figure 1-8 Control panel view 8 9 10 11 12 13 7 1 2 6 Copies 5 4 Copy 3 Table 1-1 Control panel features Number Item Description 1 Home screen dashboard display icons See the table that follows for a description of the icons. Pull down this tab to open the Jobs menu. 2 Home screen icons Touch these icons to open the menus for these functions. 3 Help button Provides access to the control panel help system. 4 Home button Provides access to the Home screen.
Table 1-1 Control panel features (continued) Number Item Description 12 Apps icon: Touch this icon to open the Apps menu to print directly from select Web applications. 13 Quick Sets icon: Touch this icon to access shortcut jobs that are set up for frequently performed tasks. This icon appears after a Quick Set is configured. Quick Sets are configured in the Embedded Web Server (EWS), under Settings > Control Panel Customization.
Table 1-3 How to use the touchscreen control panel Action Description Example Touch Touch an item on the screen to select that item or open that menu. Also, when scrolling through menus, briefly touch the screen to stop the scrolling. Touch the Setup menu. Swipe Touch the screen and then move your finger horizontally to scroll the screen sideways. Swipe the Home screen to access additional menu options. Scroll Touch the screen and then move your finger vertically to scroll the screen up and down.
● M479fnw - #W1A78A ● M479fdn - #W1A79A ● M479fdw - #W1A80A Table 1-4 Paper handling specifications Paper handling features M479dw M479fnw M479fdn M479fdw Optional Optional Optional Optional M479fdn M479fdw Tray 1 (50-sheet capacity) Tray 2 (250-sheet capacity) Optional 550-sheet accessory tray Automatic duplex printing Not available Table 1-5 Connectivity specifications Connectivity features M479dw M479fnw 10/100/1000 Ethernet LAN connection with IPv4 and IPv6 Hi-Speed USB 2.
Table 1-7 Copy and scan specifications Copy and scan features M479dw M479fnw M479fdn M479fdw M479fnw M479fdn M479fdw Copies 27 pages per minute (ppm) and scans up to 26 ppm NOTE: Copy and scan speeds are subject to change.
Table 1-9 Supported operating systems and print drivers Operating system Print driver installed (from the software on the web) Windows 7, 32-bit and 64-bit The HP PCL 6 printer-specific print driver is installed for this operating system as part of the software installation. Windows 8, 32-bit and 64-bit The HP PCL 6 printer-specific print driver is installed for this operating system as part of the software installation.1 Windows 8.
Mobile printing solutions HP offers multiple mobile and ePrint solutions to enable easy printing to an HP printer from a laptop, tablet, smartphone, or other mobile device. To see the full list and to determine the best choice, go to www.hp.com/go/MobilePrinting.
Dimensions for the M479dw, M479fdn, and M479fdw models 3 3 1 1 2 2 Table 1-12 Dimensions for the M479dw, M479fdn, and M479fdw models Measurement Printer fully closed Printer fully opened 1 - Height 399.8 mm (15.74 in) 656 mm (25.83 in) 2 - Depth 472 mm (18.59 in) 1124.4 mm (44.27 in) 3 - Width 415.4 mm (16.35 in) 415.4 mm (16.35 in) Weight (with cartridges) 23.2 kg (51.15 lb) 23.2 kg (51.
Table 1-13 Dimensions for the printer with the optional Tray 3 Measurement Printer fully closed Printer fully opened 1 - Height 531.8 mm (20.93 in) 788 mm (31.02 in) 2 - Depth 461 mm (18.15 in) (fnw model) 1025 mm (40.35 in) (fnw model) 472.3 mm (18.59 in) (dw, fdn, and fdw models) 1124.4 mm (44.27 in) (dw, fdn, and fdw models) 3 - Width 415.4 mm (16.35 in) 415.4 mm (16.35 in) Weight (with cartridge) 27 kg (59.52 lb) (fnw model) 27 kg (59.52 lb) (fnw model) 28.4 kg (62.61 lb) (dw.
Table 1-16 Sound power level (continued) Acoustics: Sound power level (pages per minute (ppm)) Declared per ISO 9296 Ready LwAD = 3.4 or 3.5 Bels(A) Table 1-17 Sound pressure level Acoustics: Sound pressure level (pages per minute (ppm)) Declared per ISO 9296 Printing (28 ppm) LpAm = 49 dB(A) Scanning LpAm = 47 or 48 dB(A) Ready LpAm = 14 dB(A) Operating environment range Review the recommended operating-environment specifications for your printer.
2 Paper trays Discover how to load and use the paper trays, including how to load special items such as envelopes. For more information: The following information is correct at the time of publication. For current information, see www.hp.com/ support/colorljM479MFP.
Load Paper Tray 1 (multipurpose tray) Follow these steps to load paper in Tray 1. This tray holds up to 50 sheets of 75 g/m2 (20 lb) paper. CAUTION: To avoid jams, never add or remove paper from Tray 1 during printing. View a video of how to load paper in Tray 1 16 1. Open Tray 1 by grasping the handles on the left and right side of the tray and pulling down. 2. Slide out the tray extension.
3. Press down on the tab on the right paper guide, and then spread the paper guides to the correct size. 4. Load the paper into the tray. Make sure that the paper fits under the tabs and below the maximum height indicators. For information on how to orient the paper, see Tray 1 paper orientation on page 17. 5. At the computer, begin the printing process from the software application. Make sure that the driver is set to the correct paper type and size for the paper being printed from the tray.
Table 2-1 Tray 1 paper orientation (continued) Output How to load paper Letterhead or preprinted 2-sided printing Face-down 123 Paper type 321 Top edge away from the printer Pre-punched 1-sided or 2-sided printing Face-up Holes toward the left side of the printer 3 12 18 Chapter 2 Paper trays
Load paper to Tray 2 Review the following information about loading paper to Tray 2. Introduction The following information describes how to load paper into Tray 2. Load paper Tray 2 Follow these steps to load paper in Tray 2. This tray holds up to 250 sheets of 75 g/m2 (20 lb) paper. View a video of how to load paper in Tray 2 1. Open tray 2. 2. Adjust the paper-width guides by squeezing the adjustment latches on the guides and then sliding the guides to the size of the paper being used.
3. To load legal-size paper, extend the tray front by squeezing the front latch and pulling the front of the tray. NOTE: When loaded with legal-size paper, Tray 2 extends from the front of the printer approximately (2 in)51 mm. 4. Load the paper into the tray. For information about how to orient the paper, see Tray 2 paper orientation on page 21. 5. Make sure that the paper stack is flat at all four corners. Slide the paper length and width guides so that they are against the stack of paper.
6. After making sure that the paper stack is below the tray full indicator, close the tray. 7. At the computer, begin the printing process from the software application. Make sure that the driver is set to the correct paper type and size for the paper being printed from the tray. Tray 2 paper orientation When using paper that requires a specific orientation, load it according to the information in the following table.
Table 2-2 Tray 2 paper orientation (continued) Paper type Output How to load paper 123 Letterhead or preprinted 2-sided printing Face-down Top edge away from the printer 123 Prepunched 1-sided printing or 2-sided printing Face-up Holes toward the left side of the printer 123 22 Chapter 2 Paper trays
Load paper to Tray 3 (optional accessory) Review the following information about loading paper to Tray 3. Introduction The following information describes how to load paper into Tray 3. Load paper to Tray 3 (optional) Follow these steps to load paper in Tray 3. This tray holds up to 550 sheets of 75 g/m2 (20 lb) paper. CAUTION: Do not print envelopes, labels, or unsupported sizes of paper from Tray 3. Print these types of paper only from Tray 1. 1. Open Tray 3. 2.
3. To load legal-size paper, extend the tray front by squeezing the front latch and pulling the front of the tray. 4. Load paper into the tray. For information about how to orient the paper, see Tray 3 paper orientation on page 25. 5. Make sure that the paper stack is flat at all four corners. Slide the paper length and width guides so that they are against the stack of paper. NOTE: To prevent jams, do not overfill the tray. Be sure that the top of the stack is below the tray full indicator.
6. After making sure that the paper stack is below the tray full indicator, close the tray. 7. At the computer, begin the printing process from the software application. Make sure that the driver is set to the correct paper type and size for the paper being printed from the tray. Tray 3 paper orientation When using paper that requires a specific orientation, load it according to the information in the following table.
Table 2-3 Tray 3 paper orientation (continued) Paper type Output How to load paper Prepunched 1-sided printing or 2-sided printing Face-up Holes on left side of the printer 123 Load and print envelopes Review the following information about loading and printing envelopes. Introduction The following information describes how to print and load envelopes. Print envelopes To print envelopes using either Tray 1 or Tray 2, follow the steps to select the correct settings in the print driver.
2. Select the printer from the list of printers, and then click or tap the Properties or Preferences button to open the print driver. NOTE: The name of the button varies for different software programs. 3. Click or tap the Paper/Quality tab. 4. In the Paper size drop-down list, select the correct size for the envelopes. 5. In the Paper type drop-down list, select Envelope. 6. In the Paper source drop-down list, select Manual feed. 7.
Table 2-4 Envelope orientation (continued) Tray 28 Chapter 2 Paper trays How to load
3 Supplies, accessories, and parts Order supplies or accessories, replace the toner cartridges, or remove and replace another part. For more information: For video assistance, see www.hp.com/videos/LaserJet. The following information is correct at the time of publication. For current information, see www.hp.com/ support/colorljM479MFP.
Supplies and accessories Find information about the supplies and accessories that are available for your printer. CAUTION: Cartridges are for distribution and use within their designated region only; they will not work outside of their designated region.
Table 3-3 Supplies - For use in Asia Pacific only Item Description Cartridge number Part number HP 416A Black Original LaserJet Toner Cartridge Standard-capacity replacement black toner cartridge 416A W2040A HP 416A Cyan Original LaserJet Toner Cartridge Standard-capacity replacement cyan toner cartridge 416A W2041A HP 416A Yellow Original LaserJet Toner Cartridge Standard-capacity replacement yellow toner cartridge 416A W2042A HP 416A Magenta Original LaserJet Toner Cartridge Standard-capa
Dynamic security Learn about dynamic-security-enabled printers. Certain HP printers use cartridges that have security chips or electronic circuitry. Cartridges using a non-HP chip or modified or non-HP circuitry* might not work. And, those that work today might not work in the future. As is standard in the printing business, HP has a process for authenticating cartridges.
NOTE: Enabling or disabling this feature might require entering an administrator password. Check with your administrator to determine if an administrator password has been set. EWS passwords cannot be recovered. Use the printer control panel to enable the Cartridge Policy feature From the printer control panel, a network administrator can enable the Cartridge Policy feature. This allows only genuine HP cartridges to be used with the printer. 1.
4. In the Cartridge Policy area, click the drop-down menu and select Authorized HP. 5. Click Apply to save the changes. Use the HP Embedded Web Server (EWS) to disable the Cartridge Policy feature From the EWS, a network administrator can disable the Cartridge Policy feature. This removes the restriction that only genuine HP cartridges can be used. 1. Open the HP Embedded Web Server (EWS): or the Ethernet icon a.
Use the printer control panel to enable the Cartridge Protection feature From the printer control panel, a network administrator can enable the Cartridge Protection feature. This protects the cartridges associated with the printer from being stolen and used in other printers. 1. From the Home screen on the printer control panel, swipe the tab at the top of the screen downward to open the Dashboard, and then touch the Setup icon . 2. Open the following menus: 3. a. Supply Settings b.
3. In the left navigation pane, click Supplies to expand the options, and then click Supply Settings. 4. In the Cartridge Protection area, click the drop-down menu and select On. 5. Click Apply to save the changes. CAUTION: After enabling Cartridge Protection for the printer, all subsequent toner cartridges installed in the printer are automatically and permanently protected. To avoid protecting a new cartridge, disable the feature before installing the new cartridge.
Replace the toner cartridges Replace the toner cartridges if you receive a message on the printer, or if you have print quality problems. Toner cartridge information Review details about ordering replacement toner cartridges. The printer indicates when the toner cartridge level is low. The actual toner cartridge life remaining can vary. Consider having a replacement cartridge available to install when print quality is no longer acceptable.
Table 3-9 Supplies - For use in Europe, Middle East, Russia, CIS, and Africa only (continued) Item Description Cartridge number Part number HP 415A Magenta Original LaserJet Toner Cartridge Standard-capacity replacement magenta toner cartridge 415A W2033A HP 415X High Yield Black Original LaserJet Toner Cartridge High-capacity replacement black toner cartridge 415X W2030X HP 415X High Yield Cyan Original LaserJet Toner Cartridge High-capacity replacement cyan toner cartridge 415X W2031X HP 4
Figure 3-1 Toner cartridge components 12 2 1 1 33 Number Description 1 Handle 2 Imaging drum 3 Memory chip CAUTION: If toner gets on clothing, wipe it off by using a dry cloth and wash the clothes in cold water. Hot water sets toner into fabric. NOTE: Information about recycling used toner cartridges is in the toner cartridge box. Remove and replace the toner cartridges Follow these steps to replace the toner cartridge. View a video of how to replace the toner cartridges 1.
40 2. Grasp the blue handle on the toner cartridge drawer, and then pull out the drawer. 3. Grasp the handle on the toner cartridge, and then pull the toner cartridge straight up to remove it. 4. Remove the new toner cartridge package from the box, and then pull the release tab on the packaging.
5. Remove the toner cartridge from the opened packaging shell. Place the used toner cartridge in the shell for recycling. 6. Hold both ends of the toner cartridge and rock it 5-6 times. 7. Do not touch the imaging drum on the bottom of the toner cartridge. Fingerprints on the imaging drum can cause print-quality problems. Also, do not expose the cartridge to light unnecessarily.
8. Insert the new toner cartridge into the drawer. Make sure that the color chip on the cartridge matches the color chip on the drawer. 9. Close the toner cartridge drawer. 10. Close the front door. 11. Pack the used toner cartridge into the box the new cartridge came in, or use a large cardboard box and fill it with several cartridges you need to recycle. See the enclosed recycling guide for information about recycling. In the US, a pre-paid shipping label is included in the box.
http://www.hp.
44 Chapter 3 Supplies, accessories, and parts
4 Print Print using the software, or print from a mobile device or USB flash drive. For more information: For video assistance, see www.hp.com/videos/LaserJet. The following information is correct at the time of publication. For current information, see www.hp.com/ support/colorljM479MFP.
● For more information, click the Help (?) button in the print driver. 3. Click the tabs in the print driver to configure the available options. For example, set the paper orientation on the Finishing tab, and set the paper source, paper type, paper size, and quality settings on the Paper/Quality tab. 4. Click the OK button to return to the Print dialog box. Select the number of copies to print from this screen. 5. Click the Print button to print the job.
7. If prompted, select the appropriate control panel button to continue. Print multiple pages per sheet (Windows) When you print from a software application using the Print option, you can select an option to print multiple pages on a single sheet of paper. For example, you might want to do this if you are printing a very large document and want to save paper. 1. From the software program, select the Print option. 2.
Additional print tasks Locate information on the Web for performing common printing tasks. Go to www.hp.com/support/colorljM479MFP.
4. Select a binding option from the Two-Sided drop-down list. 5. Click the Print button. Manually print on both sides (macOS) If your printer does not have an automatic duplexer installed, or you are using a paper size or type not supported by the duplexer, you can print on both sides of the paper using a manual process. You will need to reload the pages for the second side. This feature is available if you install the HP print driver. It might not be available if you are using AirPrint. 1.
1. Click the File menu, and then click the Print option. 2. Select the printer. 3. Click Show Details or Copies & Pages, and then click the Media & Quality menu or the Paper/Quality menu. NOTE: The name of the item varies for different software programs. 4. Select from the Media & Quality or Paper/Quality options. NOTE: This list contains the master set of options available. Some options are not available on all printers. 5. ● Media Type: Select the option for the type of paper for the print job.
● A dedicated USB 2.0 storage device that is at least 16 GB in size must be installed in the rear host USB. This USB storage device holds the job storage jobs sent to the printer. Removing this USB storage device from the printer disables the job storage feature. ● If you are using an HP Universal Print Driver (UPD), you must use UPD version 5.9.0 or above.
● macOS: The print driver displays the Copies & Pages menu. Open the drop-down list, and then click the Job Storage menu. If the Job Storage menu is not showing, close the Print window and then reopen it to activate the menu. Disable or enable the job storage feature Disable the job storage feature to make it unavailable, even if a USB drive is inserted into the printer. Enable the feature to make it available again. 1. 2.
5. ● Quick Copy: Print the requested number of copies of a job and store a copy of the job in the printer memory so you can print it again later. The job is deleted manually or by the job retention schedule. ● Stored Job: Store a job on the printer and allow other users to print the job at any time. For this job-storage mode, you can select one of the Make Job Private/Secure options.
Select which option to use if another stored job already has that name. ● Use Job Name + (1-99): Append a unique number to the end of the job name. ● Replace Existing File: Overwrite the existing stored job with the new one. 6. If you selected the Stored Job or Personal Job option in the Mode drop-down list, you can protect the job with a PIN. Type a 4-digit number in the Use PIN to Print field. When other people attempt to print this job, the printer prompts them to enter this PIN. 7.
Mobile printing Mobile and ePrint solutions enable easy printing to an HP printer from a laptop, tablet, smartphone, or other mobile device. Introduction Review the following information about mobile printing. To see the full list of mobile and ePrint solutions and determine the best choice, go to www.hp.com/go/ LaserJetMobilePrinting. Wi-Fi Direct printing (wireless models only) Wi-Fi Direct enables printing from a wireless mobile device without requiring a connection to a network or the Internet.
Change the printer Wi-Fi Direct name Change the printer Wi-Fi Direct name using the HP Embedded Web Server (EWS): Step one: Open the HP Embedded Web Server Use the EWS to manage your printer from a computer instead of the printer control panel. Your printer must be connected to an IP-based network before you can access the EWS. 1. From the Home screen on the printer control panel, touch the Wireless icon view the printer's IP address or host name. or the Ethernet icon to 2.
AirPrint With Apple AirPrint, you can print directly to the printer from your iOS device or Mac computer, without having a print driver installed. AirPrint is supported for iOS and from Mac computers running macOS (10.7 Lion and newer).
● .ps and .PS ● .doc and .docx ● .ppt and .pptx Print USB documents Use the following procedure to print USB documents. 1. Insert the USB flash drive into the USB port on the front of the printer. A Reading... message displays on the printer control panel. 2. On the Memory Device Options screen, touch Print Documents. 3. Scroll to and touch the name of the file that you want to print.
5 Copy Make copies with the printer, learn how to copy a two-sided document, and locate additional copy tasks on the Web. For more information: The following information is correct at the time of publication. For current information, see www.hp.com/ support/colorljM479MFP.
Copy on both sides (duplex) The printer allows you to copy a two-sided document. You can select an automatic or manual method, depending on if you copy from a document feeder or from the scanner glass. Copy on both sides automatically Use the automatic document feeder to copy a two-sided document without manual intervention. 1. Load the original documents into the document feeder with the first page facing up, and with the top of the page leading. 2.
Copy an identification card Use this feature to copy both sides of an identification card, or other small-sized documents, onto the same side of one sheet of paper. The printer prompts you to copy the first side, and then turn the card over to copy the other side. 1. Place the ID card onto the scanner glass, near the icon at the back left corner, and slightly away from the edges of the scanner glass. 2. Close the scanner lid. 3. From the Home screen on the printer control panel, touch the Copy icon 4.
62 Chapter 5 Copy
6 Scan Scan using the software, or scan directly to email, a USB flash drive, a network folder or another destination. For more information: The following information is correct at the time of publication. For current information, see www.hp.com/ support/colorljM479MFP.
Scan by using HP Easy Scan Software (macOS) Use the HP Easy Scan software to initiate scanning from software on your computer. 1. Load the document in the document feeder or on the scanner glass according to the indicators on the printer. 2. From the computer, open HP Easy Scan, which is located in the Applications folder. 3. Follow the on-screen instructions to scan the document. 4. When you have scanned all the pages, click File and then Save to save them to a file.
Some operating systems do not support the Scan to Email Wizard. 1. 2. Open the HP Printer Assistant. ● Windows 10: From the Start menu, click All Apps, click HP, and then select the printer name. ● Windows 8.1: Click the down arrow in lower left corner of the Start screen, and then select the printer name. ● Windows 8: Right-click an empty area on the Start screen, click All Apps on the app bar, and then select the printer name.
12. On the 4. Finish page, review the information and verify all the settings are correct. If there is an error, click the Back button to correct the error. If the settings are correct, click the Save and Test button to test the configuration. 13. When the Congratulations message displays, click Finish to complete the configuration. 14. The Outgoing Email Profiles dialog now shows the newly added sender email profile. Click Close to exit the wizard.
5. After setting up your contacts, click Apply. Set up Scan to Network Folder The Scan to Folder feature allows you to scan a document directly to network folder. The printer must be connected to a network, and the Scan to Folder feature must be set up by a network administrator before it can be used.
4. On the 1. Start page, enter the folder name in the Display Name field. This is the name that will display on the printer control panel. 5. Complete the Destination Folder field in one of the following ways: a. Enter the file path manually. b. Click the Browse button and navigate to the folder location. c. Complete the following task to create a shared folder: i. Click Share Path. ii. In the Manage Network Shares dialog, click New. iii.
d. From the Quality Settings drop-down, select the default resolution for scanned files. NOTE: Higher resolution images have more dots per inch (dpi), so they show more detail. Lower resolution images have fewer dots per inch and show less detail, but the file size is smaller. e. In the Filename Prefix field, enter a file name prefix (e.g., MyScan). 10. On the 4. Finish page, review the information and verify all the settings are correct. If there is an error, click the Back button to correct the error.
4. In the settings page, follow the onscreen instructions for configuring scan settings, such as paper size and scan resolution. When finished, click Save. NOTE: You can change the default scan and file settings for future Scan to Network Folder Quick Sets. In the EWS, click the Scan tab, click Scan to Network Folder, and then click Default Settings.
When this feature is enabled, anyone with access to the printer can scan whatever is on the scanner glass. Enable scanning to a computer (Windows) Use the HP Printer Assistant application to enable Scan to Computer if it has been disabled. 1. Open the HP Printer Assistant. ● Windows 10: From the Start menu, click All Apps, click HP, and then select the printer name. ● Windows 8.1: Click the down arrow in lower left corner of the Start screen, and then select the printer name.
In order to use this feature, the printer must be connected to a network and the Scan to Email feature must be configured by using the Scan to Email Setup Wizard (Windows) or the HP Embedded Web Server. 1. Load the document on the scanner glass or into the document feeder according to the indicators on the printer. 2. From the Home screen on the printer control panel, touch the Scan icon, and then touch E-mail. 3. If prompted, enter your login information in the Sign In screen.
7. 8. If you want to preview the scan or change the scan options, do the following: or Touch to Preview (the scan preview option varies ● To preview the scan, touch the Preview icon depending on the printer model). ● For additional scan options, touch the Settings icon Touch Send or Start Scan . . Scan to SharePoint Use the printer control panel to scan a document directly to a SharePoint site. NOTE: Scan to SharePoint is not supported with SharePoint 365. 1.
6. If you are using the automatic document feeder (ADF) and your original is single-sided, touch the left side of the Original 2-sided slider to move it to the off position. 7. To select any additional scan options, touch the Settings icon 8. Touch Send or Start Scan . Additional scan tasks Locate information on the Web for performing common scan tasks. Go to www.hp.com/support/colorljM479MFP.
7 Fax Configure the fax features, and send and receive faxes using the printer. For more information: The following information is correct at the time of publication. For current information, see www.hp.com/ support/colorljM479MFP.
Configure the printer for fax Use this information to configure the fax settings after the printer is connected to a phone line.
1. From the Home screen on the printer control panel, swipe the tab at the top of the screen downward to open the Dashboard, and then touch the Setup icon . 2. Touch Preferences, and then touch Date and Time. 3. Touch Set the Date, swipe each column to set the month, day, and year, and then touch Done. 4. Touch Set the Time, swipe each column to set the hour, minute, and AM/PM setting, and then touch Done. 5. Touch the Back button 6. Touch Preferences, and then scroll to and touch Fax Header. 7.
3. Follow the on-screen instructions to configure the fax settings. Configure for an answering machine Follow these steps to set up the printer on a shared voice/fax line with an answering machine. 1. Disconnect any devices that are connected to the telephone jack. 2. Remove the plug from the telephone line out port on the rear of the printer. 3. Connect the telephone cable to the fax port on the printer and to the telephone jack on the wall.
6. b. Scroll to and touch Fax Setup, and then touch Preferences. c. Scroll to and touch Rings to Answer, select the number of rings, and then touch Done to return to the Preferences menu. Configure the printer to answer fax calls automatically: ▲ From the Preferences menu, touch Auto Answer to turn on the setting. Install the HP Fax software in Windows (optional) With the HP Fax software, you can fax electronic documents from a computer using the printer.
4. Enter the fax number using the touch keypad. NOTE: To use access codes, credit cards, or calling cards, you must dial the fax number manually to allow for pauses and dialing codes. To send a fax to an international destination, dial manually to allow for pauses and international dialing codes. You cannot use speed dials with access codes, credit cards, calling cards, or to dial international destinations. 5. Touch Send to send the fax.
123 2. Adjust the paper guides until they are snug against the paper. 123 3. From the Home screen on the printer control panel, touch the Fax icon. 4. Touch Send Now. 5. Enter the fax number using the touch keypad, and then touch Send. The printer sends the fax. Schedule a fax to be sent later Use the printer control panel to schedule a fax to be automatically sent at a future time within the next 24 hours.
4. Swipe the columns on the screen to set the hour and minute to the specific time you want to send the fax. 5. Enter the fax number using the touch keypad, and then touch Send. The printer will scan the document and save it in the printer's memory until the scheduled time, and then it will automatically send the fax at that time. Use phone book entries Send a fax to an individual or a group that has already been added to the phone book.
Send a fax from a third-party software program, such as Microsoft Word If you created a document using a third-party software program, such as Microsoft Word, you can fax the document directly from the software. 1. Open a document in a third-party program. 2. Click the File menu, and then click Print. 3. Select the fax print driver from the print driver drop-down list. The fax software opens. 4. Enter the fax number of one or more recipients. 5. Include any pages loaded at the printer.
5. Touch Add New Group . 6. Touch Name, enter a name for the group using the touch keypad, and then touch Done. 7. Touch Number of Members, touch the names of the contacts that you want to add to the group, and then touch Select. 8. Touch Create to save the new group. Delete phone book entries Delete entries from the phone book. 1. From the Home screen on the printer control panel, swipe right and then touch the Fax icon. 2. Swipe right and then touch the Phone Book icon. 3.
8 Manage the printer Utilize management tools, security and energy-conservation settings, and firmware updates for the printer. For more information: The following information is correct at the time of publication. For current information, see www.hp.com/ support/colorljM479MFP.
Change the printer connection type (Windows) If you are already using the printer and you wish to change the way it is connected, use Device Setup & Software to change the connection. For example, connect the new printer to the computer using a USB or network connection, or change the connection from a USB to a wireless connection. To open Device Setup & Software, complete the following procedure: 1. From the Start menu, select HP, and then select the printer name to open the HP Printer Assistant. 2.
1. From the Home screen on the printer control panel, touch the Wireless icon view the printer's IP address or host name. or the Ethernet icon to 2. Open a web browser, and in the address line, type the IP address or host name exactly as it displays on the printer control panel. Press the Enter key on the computer keyboard. The EWS opens. NOTE: If a message displays in the web browser indicating that the website might not be safe, select the option to continue to the website.
Table 8-1 HP Embedded Web Server tabs (continued) Tab or section ● Scan to Sharepoint ● Scan to USB ● Address Book Copy/Print tab ● Copy Provides the ability to change default copy and print settings from your computer. ● Print Fax tab ● Settings (Fax models only) ● Information ● HP Digital Fax Web Services tab ● Web Services Settings Network tab ● General (Network-connected printers only) ● Wired (802.3) Provides the ability to change network settings from your computer.
Table 8-1 HP Embedded Web Server tabs (continued) Tab or section Description ● Firewall Configure IP network settings Review the following information about configuring IP network settings. Introduction Use the information in the following sections to configure the printer network settings. Printer sharing disclaimer HP does not support peer-to-peer networking, as the feature is a function of Microsoft operating systems and not of the HP printer drivers. Go to Microsoft at www.microsoft.com.
b. Open a web browser, and in the address line, type the IP address or host name exactly as it displays on the printer control panel. Press the Enter key on the computer keyboard. The EWS opens. NOTE: If a message displays in the web browser indicating that the website might not be safe, select the option to continue to the website. Accessing this website will not harm the computer. 2. On the EWS Home page, click the Network tab. 3.
1. From the Home screen on the printer control panel, swipe the tab at the top of the screen downward to open the Dashboard, and then touch the Setup icon Setup icon . 2. Touch Network Setup. 3. Touch Ethernet Settings, and then touch Link Speed. 4. Select one of the following options: Setting Description Automatic The print server automatically configures itself for the highest link speed and communication mode allowed on the network.
4. Enter a password. 5. Re-enter the password in the Confirm Password field, and then click Apply. NOTE: Make note of the password and store it in a safe place. Energy-conservation settings Learn about the energy-conservation settings that are available on your printer. Introduction The printer includes several economy features to conserve energy and supplies. Print with EconoMode This printer has an EconoMode option for printing drafts of documents. Using EconoMode can use less toner.
NOTE: After the printer shuts down, the power consumption is 1 watt or less. 1. From the Home screen on the printer control panel, swipe the tab at the top of the screen downward to open the Dashboard, and then touch the Setup icon . 2. Scroll to and open the following menus: 3. a. Power Management b. Shutdown Mode Touch an option to specify the amount of time the printer must be inactive before it shuts down.
Method one: Update the firmware using the control panel Follow these steps to update the firmware using the printer control panel (for network-connected printers only), and/or set the printer to install future firmware updates automatically. For USB-connected printers, skip to Method two. 1. Make sure the printer is connected to a wired (Ethernet) or wireless network with an active Internet connection. NOTE: The printer must be connected to the internet to update the firmware via a network connection. 2.
9 Solve problems Troubleshoot problems with the printer. Locate additional resources for help and technical support. For more information: The following information is correct at the time of publication. For current information, see www.hp.com/ support/colorljM479MFP.
Control panel help system The printer has a built-in Help system that explains how to use each screen. To open the Help system, touch the Help icon in the lower-right corner of the screen. Tips for using the online Help: ● For some screens, the Help opens to a global menu where you can search for specific topics. You can browse through the menu structure by touching the buttons in the menu. ● Some Help screens include animations that guide you through procedures, such as clearing jams.
Cartridge is very low: The printer indicates when the toner cartridge level is very low. Actual toner cartridge life remaining may vary. To extend the life of the toner, gently rock the cartridges back and forth end to end. Consider having a replacement available to install when print quality is no longer acceptable. The toner cartridge does not need to be replaced now unless the print quality is no longer acceptable.
● (For Color Cartridges) Select the Print Black option to set the printer to alert you that the toner cartridge is very low, but to continue printing using black only. NOTE: The Low Threshold option allows you to define the level of ink that is considered very low. For printers with fax capability When the printer is set to the Stop or Prompt option, there is some risk that faxes will not print when the printer resumes printing.
Figure 9-1 Technique for flexing the paper stack 1 2 2. Use only paper that meets HP specifications for this printer. 3. Verify that the humidity in the room is within specifications for this printer, and that paper is being stored in unopened packages. Most reams of paper are sold in moisture-proof wrapping to keep paper dry. In high-humidity environments, paper at the top of the stack in the tray can absorb moisture, and it might have a wavy or uneven appearance.
Figure 9-2 Stack height markings Figure 9-3 Tab for the paper stack 6. Make sure the paper guides in the tray are adjusted correctly for the size of paper. Adjust the guides to the appropriate indentation in the tray. 7. Make sure the printing environment is within recommended specifications. The printer does not pick up paper If the printer does not pick up paper from the tray, try these solutions. 100 1. Open the printer and remove any jammed sheets of paper.
3. Make sure the paper size and type are set correctly on the printer control panel. 4. Make sure the paper guides in the tray are adjusted correctly for the size of paper. Adjust the guides to the appropriate indentation in the tray. The arrow on the tray guide should line up exactly with the marking on the tray. NOTE: Do not adjust the paper guides tightly against the paper stack. Adjust them to the indentations or markings in the tray.
Figure 9-5 Technique for flexing the paper stack 1 2 6. Check the printer control panel to see if it is displaying a prompt to feed the paper manually. Load paper, and continue. 7. The rollers above the tray might be contaminated. Clean the rollers with a lint-free cloth dampened with warm water. Use distilled water, if it is available. CAUTION: Do not spray water directly on to the printer. Instead, spray water on the cloth or dab the cloth in water and wring it out before cleaning the rollers.
● The pages might not be placed correctly. Straighten the pages and adjust the paper guides to center the stack. ● The paper guides must be touching the sides of the paper stack to work correctly. Make sure that the paper stack is straight and the guides are against the paper stack. ● The document feeder input tray or output bin might contain more than the maximum number of pages. Make sure the paper stack fits below the guides in the input tray, and remove pages from the output bin.
5. Print a configuration page to test the printer: a. From the Home screen on the printer control panel, swipe the tab at the top of the screen downward to open the Dashboard, and then touch the Setup icon . b. Open the following menus: i. Reports ii. Printer Configuration Report If none of these steps resolves the problem, the printer might need service. Contact HP customer support. Paper jam locations Jams can occur in these locations.
1. Open the document feeder cover. 2. Remove any jammed paper.
106 3. Close the document feeder cover. 4. Lift the document feeder input tray to provide better access to the document feeder output bin, and then remove any jammed paper from the output area.
5. Open the scanner lid. If paper is jammed behind the white plastic backing, gently pull it out. 6. Lower the scanner lid. NOTE: To avoid jams, make sure the guides in the document feeder input tray are adjusted tightly against the document. Remove all staples and paper clips from original documents. NOTE: Original documents that are printed on heavy, glossy paper can jam more frequently than originals that are printed on plain paper. Clear paper jams in Tray 1 (13.
108 1. If you can see the jammed sheet in Tray 1, remove the jammed sheet by pulling it straight out. 2. If you cannot see the jammed sheet, close Tray 1, and then remove Tray 2. 3. At the left side of the Tray 2 cavity, press the tab to lower the tray plate, and then remove any paper. Remove the jammed sheet by gently pulling it straight out.
4. Push the tray plate back up into place. 5. Reinstall Tray 2. 6. Reopen Tray 1 and load paper into the tray. Clear paper jams in Tray 2 (13.03) Use the following procedure to check for a paper jam in Tray 2. When a jam occurs, the control panel displays an animation that assists in clearing the jam. View a video of how to clear jams in Tray 2 Clear paper jams in Tray 2 (13.
1. Pull the tray completely out of the printer. 2. Remove any jammed or damaged sheets of paper. 3. Reinsert and close Tray 2. NOTE: When reinserting the paper, make sure the paper guides are adjusted properly for the paper size. Clear paper jams in the output bin (13.10, 13.11, 13.12) Use the following procedure to check for paper in all possible jam locations related to the output bin.
When a jam occurs, the control panel displays an animation that assists in clearing the jam. View a video of how to clear jams in the output bin ▲ If paper is visible in the output bin, grasp the leading edge and remove it. Clear paper jams in the duplexer (duplex models only) (13.14, 13.15) Use the following procedure to check for paper in all possible jam locations in the automatic duplexer. When a jam occurs, the control panel displays an animation that assists in clearing the jam.
3. Close the duplexer. Clear paper jams in the toner cartridge or fuser area (13.08, 13.09) Use the following procedure to check for paper in all possible jam locations in the toner cartridge or fuser area. When a jam occurs, the control panel displays an animation that assists in clearing the jam. View a video of how to clear jams in the toner cartridge or fuser area 1. 112 Open the rear door.
2. Gently pull out any jammed paper from the rollers in the rear door area. 3. Close the rear door. Resolving print quality problems Review the following information about resolving print quality problems. Introduction Use the information below to troubleshoot print-quality problems, including issues with image quality and color quality.
● Fuzzy print ● Gray background or dark print ● Light print ● Loose toner ● Missing toner ● Scattered dots of toner ● Skewed images ● Smears ● Streaks Troubleshoot print quality To resolve print-quality issues, try these steps in the order presented. To troubleshoot specific image defects, see Troubleshoot Image Defects. Update the printer firmware Try upgrading the printer firmware. See support.hp.com for more information.
iv. 5. Adjust paper type b. Select the paper type that matches the type loaded in the tray. c. Use the arrows to increase or decrease the humidity and resistance setting. Make sure the driver settings match the control panel settings. NOTE: The print driver settings will override any control panel settings. Check the paper type setting (Windows) Check the paper type setting for Windows, and change the setting as needed. NOTE: The print driver settings will override any control panel settings. 1.
2. Scroll to and touch Reports. 3. Scroll to and touch Supplies Status Page to print the report. Step two: Check supplies status The Supplies Status Page contains information about the cartridges and other replaceable maintenance parts. 1. 2. Look at the Supplies Status Page to check the percent of life remaining for the toner cartridges, and if applicable, the status of other replaceable maintenance parts.
3. Examine the surface of the green imaging drum. CAUTION: Do not touch the imaging drum. Fingerprints on the imaging drum can cause print-quality problems. 4. If you see any scratches, fingerprints, or other damage on the imaging drum, replace the toner cartridge. 5. Reinstall the toner cartridge and print a few pages to see if the problem has resolved. Check paper and the printing environment Use the following information to check the paper selection and the printing environment.
2. Scroll to and open the following menus: a. Tray Management b. Image Adjust 3. Select the tray to adjust, and then touch Print Test Page to print the report. 4. Follow the instructions on the printed pages. 5. Touch Print Test Page again to verify the results, and then make further adjustments if necessary.
1. From the Home screen on the printer control panel, swipe the tab at the top of the screen downward to open the Dashboard, and then touch the Setup icon . 2. Scroll to and touch the following menus: a. Printer Maintenance b. Color Calibration A Calibrating message will display on the printer control panel. The calibration process takes a few minutes to complete. Do not turn off the printer until the calibration process has finished. 3.
Section Toner cartridge 1 Yellow 2 Cyan 3 Black 4 Magenta ● If dots or streaks appear in only one of the groups, replace the toner cartridge that correlates with that group. ● If dots appear in more than one group, print a cleaning page. If this does not solve the problem, determine if the dots are always the same color; for example, if magenta dots appear in all five color bands. If the dots are all the same color, replace that toner cartridge.
a. From the Home screen on the printer control panel, touch the Wireless icon to view the printer's IP address or host name. or the Ethernet icon b. Open a web browser, and in the address line, type the IP address or host name exactly as it displays on the printer control panel. Press the Enter key on the computer keyboard. The EWS opens. NOTE: If a message displays in the web browser indicating that the website might not be safe, select the option to continue to the website.
Table 9-4 Image defects table quick reference (continued) Defect Defect Defect Table 9-6 Black page on page 124 Table 9-5 Banding defects on page 123 Table 9-14 Streak defects on page 128 Table 9-9 Fixing/fuser defects on page 125 Table 9-11 Image placement defects on page 126 Table 9-8 Color plane registrations defects (color models only) on page 125 Table 9-13 Output defects on page 127 122 Chapter 9 Solve problems
Image defects, no matter the cause, can often be resolved using the same steps. Use the following steps as a starting point for solving image defect issues. 1. Reprint the document. Print quality defects can be intermittent in nature or can go away completely with continued printing. 2. Check the condition of the cartridge or cartridges. If a cartridge is in a Very Low state (it has passed the rated life), replace the cartridge. 3.
Table 9-6 Black page Sample Description The entire printed page is black. Possible solutions 1. Visually inspect the cartridge to check for damage. 2. Make sure that the cartridge is installed correctly. 3. Replace the cartridge. 4. If the issue persists, go to support.hp.com. Table 9-7 Blank page — No print Sample 124 Chapter 9 Solve problems Description Possible solutions The page is completely blank and contains no printed content. 1.
Table 9-8 Color plane registrations defects (color models only) Sample Description Possible solutions One or more color plane(s) is not aligned with the other color planes. This registration error will typically occur with yellow. 1. Reprint the document. 2. From the printer control panel, calibrate the printer. 3. If a cartridge has reached a Very Low state, or the printed output is severely faded, replace the cartridge. 4.
Table 9-10 Gray background or dark print Sample Description Possible solutions The image or text is darker than expected and/or the background is gray. 1. Make sure that the paper in the trays has not already been run through the printer. 2. Use a different paper type. 3. Reprint the document. 4. Mono models only: From the Home screen on the printer control panel, go to the Adjust Toner Density menu, and then adjust the toner density to a lower level. 5.
Table 9-12 Light print Sample Description Possible solutions The printed content is light or faded on the entire page. 1. Reprint the document. 2. Remove the cartridge, and then shake it to redistribute the toner. Reinsert the toner cartridges into the printer and close the cover. For a graphical representation of this procedure, see Replace the toner cartridges. 3. Mono models only: Make sure that the EconoMode setting is disabled, both at the printer control panel and in the print driver. 4.
Table 9-13 Output defects (continued) Sample Description The paper does not stack well in the output tray. The stack might be uneven, skewed, or the pages might be pushed out of the tray and onto the floor. Any of the following conditions can cause this defect: ● Extreme paper curl ● The paper in the tray is wrinkled or deformed ● The paper is a non-standard paper type, such as envelopes ● The output tray is too full Possible solutions 1. Reprint the document. 2. Extend the output bin extension.
Improve copy and scan image quality Learn how to improve the quality of copies and scanned images, and how to properly clean the scanner glass. Introduction If the printer is having image quality problems, try the following solutions in the order presented to resolve the issue. Try these few simple steps first: ● Use the flatbed scanner rather than the document feeder. ● Use high-quality originals.
Check the image adjustment settings To improve copy quality, adjust the image settings using the printer control panel. 1. From the Home screen on the printer control panel, touch the Copy icon. 2. Touch the Document or ID Card icon. 3. Touch the Settings icon 4. , and then scroll to and touch the following menu items to adjust the settings: ● Quality: Choose the output quality for the image. ● Lighter/Darker: Adjust the lightness/darkness setting.
Color, grayscale, and black and white define the number of colors possible. You can adjust the scanner hardware resolution for up to 1200 ppi. The resolution and color guidelines table lists simple tips that you can follow to meet your scanning needs. NOTE: Setting the resolution and color to a high value can create large files that take up disk space and slow the scanning process. Before setting the resolution and color, determine how you are going to use the scanned image.
Edge-to-edge copying The printer cannot print fully edge-to-edge. There is a 4 mm (1/6 inch) unprintable border around the page. Considerations for printing or scanning documents with cropped edges: ● When the original is smaller than the output size, move the original 4 mm (1/6 inch) away from the corner indicated by the icon on the scanner. Recopy or scan in this position.
3. Close the document feeder access cover. Improve fax image quality Review the following information to improve fax image quality. Introduction If the printer is having image quality problems, try the following solutions in the order presented to resolve the issue. Try these few simple steps first: ● Use the flatbed scanner rather than the document feeder. ● Use high-quality originals.
3. Clean the scanner glass and the white plastic backing underneath the scanner lid with a soft cloth or sponge that has been moistened with nonabrasive glass cleaner. CAUTION: Do not use abrasives, acetone, benzene, ammonia, ethyl alcohol, or carbon tetrachloride on any part of the printer; these can damage the printer. Do not place liquids directly on the glass or platen. They might seep and damage the printer. 4.
● If possible, send the fax from a computer software program. Solve wired network problems Check the following information to resolve wired network issues. Introduction Certain types of problems can indicate there is a network communication problem. These problems include the following issues: Poor physical connection Check the cable connections. 1. Verify that the printer is attached to the correct network port using a cable of the correct length. 2. Verify that cable connections are secure. 3.
3. If the network is working, make sure that the computer is using the correct IP address for the printer. a. Open the printer properties and click the Ports tab. Verify that the current IP address for the printer is selected. The printer IP address is listed on the printer configuration page. b. If you installed the printer using the HP standard TCP/IP port, select the box labeled Always print to this printer, even if its IP address changes. c.
● Verify that the printer and the wireless router are turned on and have power. Also make sure that the wireless radio in the printer is turned on. ● Verify that the service set identifier (SSID) is correct. Print a configuration page to determine the SSID. If you are not sure the SSID is correct, run the wireless setup again. ● With secured networks, verify that the security information is correct. If the security information is incorrect, run the wireless setup again.
The wireless connection does not work after moving the wireless router or printer If the wireless connection does not work after moving the wireless router or printer, try these solutions. 1. Make sure that the router or printer connects to the same network that your computer connects to. 2. Print a configuration page. 3. Compare the service set identifier (SSID) on the configuration page to the SSID in the printer configuration for the computer. 4.
4. b. Type ping followed by the router IP address. c. If the window displays round-trip times, the network is working. Make sure that the router or printer connects to the same network that the computer connects to. a. Print a configuration page. b. Compare the service set identifier (SSID) on the configuration report to the SSID in the printer configuration for the computer. c. If the numbers are not the same, the devices are not connecting to the same network.
2. Check the phone line by using the fax test: a. From the Home screen on the printer control panel, swipe the tab at the top of the screen downward to open the Dashboard, and then touch the Setup icon . b. Scroll to and open the following menus: i. Fax Setup ii. Tools iii. Run Fax Test The printer prints a fax test report. The report contains the following possible results: 3. ● Pass: The report contains all of the current fax settings for review.
● If you are using a DSL service, make sure that a filter is included on the phone-line connection to the printer. Contact the DSL service provider, or purchase a DSL filter if you do not have one. If a DSL filter is installed, try another filter because filters can be defective. Solve general fax problems Review suggestions and tips for resolving various fax-related issues. Faxes are sending slowly The printer is experiencing poor phone line quality.
4. Touch the desired resolution setting. NOTE: ● Increasing resolution slows transmission speed. Turn on the Error Correction Mode setting: 1. From the Home screen on the printer control panel, swipe right and then touch the Fax icon. 2. Swipe right and touch the Setup icon. 3. Touch Preferences. 4. Scroll to Error Correction Mode and then touch the button to turn on the setting. ● Check the toner cartridges and replace if necessary.
Index Symbols/Numerics 550-sheet paper trays part numbers 30 A accessories ordering 29 part numbers 30 acoustic specifications 13 Address Book set up 66 AirPrint 55, 57 Android devices printing from 55, 57 applications downloading 85 Apps menu 85 B bin, output locating 2 browser requirements HP Embedded Web Server 86 C calibrate colors 118 cartridge dynamic security 32 replacing 37 cartridge policy 32 cartridge protection 32, 34 cartridges order numbers 37 checklist fax troubleshooting 139 wireless connect
fuser jams 112 G genuine HP cartridges 32 glass, cleaning 129, 133 H Help button locating 4 help, control panel 96 Home button locating 4 HP Customer Care 95 HP Easy Scan Software (macOS) 64 HP Embedded Web Server (EWS) features 86 HP ePrint 56 HP EWS, using 86 HP Printer Home Page, using 86 HP Scan software (Windows) 63 HP Web Jetadmin 93 HP Web Services applications 85 enabling 85 I image quality check toner-cartridge status 114, 115 image quality issues examples and solutions 113 interface ports locati
product number locating 2 protect cartridges 32, 34 R replacement parts part numbers 31 replacing toner cartridges 37 RJ-45 port locating 3 S scan setup scan to computer 70 scan to email 64 scan to network folder 67 scan to SharePoint 70 Scan to Email set up with EWS 66 Scan to Folder set up with EWS 69 scanner faxing from 79 glass cleaning 129, 133 scanning from HP Easy Scan Software (macOS) 64 from HP Scan software (Windows) 63 to computer 73 to email 71 to network folder 72 to SharePoint 73 to USB drive
