HP Color LaserJet Pro M479 User Guide
Table Of Contents
- Printer overview
- Paper trays
- Supplies, accessories, and parts
- Order supplies, accessories, and parts
- Dynamic security
- Configure the HP toner-cartridge-protection supply settings
- Introduction
- Enable or disable the Cartridge Policy feature
- Use the printer control panel to enable the Cartridge Policy feature
- Use the printer control panel to disable the Cartridge Policy feature
- Use the HP Embedded Web Server (EWS) to enable the Cartridge Policy feature
- Use the HP Embedded Web Server (EWS) to disable the Cartridge Policy feature
- Troubleshoot Cartridge Policy control panel error messages
- Enable or disable the Cartridge Protection feature
- Use the printer control panel to enable the Cartridge Protection feature
- Use the printer control panel to disable the Cartridge Protection feature
- Use the HP Embedded Web Server (EWS) to enable the Cartridge Protection feature
- Use the HP Embedded Web Server (EWS) to disable the Cartridge Protection feature
- Troubleshoot Cartridge Protection control panel error messages
- Replace the toner cartridges
- Copy
- Scan
- Scan by using HP Scan software (Windows)
- Scan by using HP Easy Scan Software (macOS)
- Set up Scan to Email
- Set up Scan to Network Folder
- Set up Scan to SharePoint
- Set up Scan to Computer (Windows)
- Scan to a USB flash drive
- Scan to email
- Scan to a network folder
- Scan to SharePoint
- Scan to a computer (Windows)
- Additional scan tasks
- Fax
- Connect and configure the printer for fax
- Connect the printer to a telephone line
- Configure the printer for fax
- Configure the fax time, date and header using the HP Fax Setup Wizard
- Configure the time, date, and header using the printer control panel
- Configure the time, date, and header using the HP Embedded Web Server and Printer Home Page (EWS)
- Configure for stand-alone fax
- Configure for an answering machine
- Install the HP Fax software in Windows (optional)
- Send a fax
- Create, edit, and delete phone book entries
- Reprint a received fax from the printer memory
- Additional fax tasks
- Connect and configure the printer for fax
- Manage the printer
- Solve problems
- Customer support
- Control panel help system
- Restore the factory-set defaults
- A “Cartridge is low” or “Cartridge is very low” message displays on the printer control panel
- Printer does not pick up paper or misfeeds
- Clear paper jams
- Introduction
- Experiencing frequent or recurring paper jams?
- Paper jam locations
- Clear paper jams in the document feeder
- Clear paper jams in Tray 1 (13.02)
- Clear paper jams in Tray 2 (13.03)
- Clear paper jams in the output bin (13.10, 13.11, 13.12)
- Clear paper jams in the duplexer (duplex models only) (13.14, 13.15)
- Clear paper jams in the toner cartridge or fuser area (13.08, 13.09)
- Resolving print quality problems
- Introduction
- Troubleshoot print quality
- Update the printer firmware
- Print from a different software program
- Check the paper-type setting for the print job
- Check toner-cartridge status
- Print a cleaning page
- Visually inspect the toner cartridge or cartridges
- Check paper and the printing environment
- Try a different print driver
- Troubleshoot color quality
- Check the EconoMode settings
- Adjust print density
- Troubleshoot image defects
- Improve copy and scan image quality
- Improve fax image quality
- Solve wired network problems
- Introduction
- Poor physical connection
- The computer is using the incorrect IP address for the printer
- The computer is unable to communicate with the printer
- The printer is using incorrect link and duplex settings for the network
- New software programs might be causing compatibility problems
- The computer or workstation might be set up incorrectly
- The printer is disabled, or other network settings are incorrect
- Solve wireless network problems
- Introduction
- Wireless connectivity checklist
- The printer does not print after the wireless configuration completes
- The printer does not print, and the computer has a third-party firewall installed
- The wireless connection does not work after moving the wireless router or printer
- Cannot connect more computers to the wireless printer
- The wireless printer loses communication when connected to a VPN
- The network does not appear in the wireless networks list
- The wireless network is not functioning
- Perform a wireless network diagnostic test
- Reduce interference on a wireless network
- Solve fax problems
- Index
Table 1-9 Supported operating systems and print drivers
Operating system Print driver installed (from the software on the web)
Windows 7, 32-bit and 64-bit The HP PCL 6 printer-specic print driver is installed for this operating system as part of the
software installation.
Windows 8, 32-bit and 64-bit The HP PCL 6 printer-specic print driver is installed for this operating system as part of the
software installation.
1
Windows 8.1, 32-bit and 64-bit The HP PCL-6 printer-specic print driver is installed for this operating system as part of the
software installation.
2
Windows 10, 32-bit and 64-bit The HP PCL-6 printer-specic print driver is installed for this operating system as part of the
software installation.
Windows Server 2008 R2, 64-bit The HP PCL 6 printer-specic print driver is available for download from the printer support
website. Download the driver, and then use the Microsoft Add Printer tool to install it.
3
Windows Server 2008 R2, SP1, 64-bit The HP PCL 6 printer-specic print driver is available for download from the printer support
website. Download the driver, and then use the Microsoft Add Printer tool to install it.
Windows Server 2012 The HP PCL 6 printer-specic print driver is available for download from the printer support
website. Download the driver, and then use the Microsoft Add Printer tool to install it.
Windows Server 2012 R2 The HP PCL 6 printer-specic print driver is available for download from the printer support
website. Download the driver, and then use the Microsoft Add Printer tool to install it.
Windows Server 2016, 64-bit The HP PCL 6 printer-specic print driver is available for download from the printer support
website. Download the driver, and then use the Microsoft Add Printer tool to install it.
macOS Sierra 10.12, macOS High
Sierra 10.13, macOS Mojave 10.14
To install the print driver, download HP Easy Start from 123.hp.com. Follow the steps
provided to install the printer software and print driver.
1
Windows 8 RT support is provided through Microsoft IN OS Version 4, 32-bit driver.
2
Windows 8.1 RT support is provided through Microsoft IN OS Version 4, 32-bit driver.
3
Microsoft retired mainstream support for Windows Server 2008 in January 2015. HP will continue to provide best eort support for the
discontinued Server 2008 operating system.
NOTE: For a current list of supported operating systems, go to www.hp.com/support/colorljM479MFP for HP's
all-inclusive help for the printer.
NOTE: For details on client and server operating systems and for HP UPD PCL6 and UPD PS driver support for
this printer, go to www.hp.com/go/upd and click Specications.
Table 1-10
Minimum system requirements
Windows 10, 8.1, 8, 7 macOS Mojave v10.14, macOS
High Sierra v10.13, macOS
Sierra v10.12
Mobile devices, iOS, Android
● 32-bit or 64-bit
● 2 GB of available hard disk
space
● Microsoft Internet Explorer
● Internet connection
● USB port
● 2 GB of available hard disk
space
● Internet connection
Router connection not required
www.hp.com/go/mobileprinting
10 Chapter 1 Printer overview