HP Color LaserJet Pro M479 User Guide
Table Of Contents
- Printer overview
- Paper trays
- Supplies, accessories, and parts
- Order supplies, accessories, and parts
- Dynamic security
- Configure the HP toner-cartridge-protection supply settings
- Introduction
- Enable or disable the Cartridge Policy feature
- Use the printer control panel to enable the Cartridge Policy feature
- Use the printer control panel to disable the Cartridge Policy feature
- Use the HP Embedded Web Server (EWS) to enable the Cartridge Policy feature
- Use the HP Embedded Web Server (EWS) to disable the Cartridge Policy feature
- Troubleshoot Cartridge Policy control panel error messages
- Enable or disable the Cartridge Protection feature
- Use the printer control panel to enable the Cartridge Protection feature
- Use the printer control panel to disable the Cartridge Protection feature
- Use the HP Embedded Web Server (EWS) to enable the Cartridge Protection feature
- Use the HP Embedded Web Server (EWS) to disable the Cartridge Protection feature
- Troubleshoot Cartridge Protection control panel error messages
- Replace the toner cartridges
- Copy
- Scan
- Scan by using HP Scan software (Windows)
- Scan by using HP Easy Scan Software (macOS)
- Set up Scan to Email
- Set up Scan to Network Folder
- Set up Scan to SharePoint
- Set up Scan to Computer (Windows)
- Scan to a USB flash drive
- Scan to email
- Scan to a network folder
- Scan to SharePoint
- Scan to a computer (Windows)
- Additional scan tasks
- Fax
- Connect and configure the printer for fax
- Connect the printer to a telephone line
- Configure the printer for fax
- Configure the fax time, date and header using the HP Fax Setup Wizard
- Configure the time, date, and header using the printer control panel
- Configure the time, date, and header using the HP Embedded Web Server and Printer Home Page (EWS)
- Configure for stand-alone fax
- Configure for an answering machine
- Install the HP Fax software in Windows (optional)
- Send a fax
- Create, edit, and delete phone book entries
- Reprint a received fax from the printer memory
- Additional fax tasks
- Connect and configure the printer for fax
- Manage the printer
- Solve problems
- Customer support
- Control panel help system
- Restore the factory-set defaults
- A “Cartridge is low” or “Cartridge is very low” message displays on the printer control panel
- Printer does not pick up paper or misfeeds
- Clear paper jams
- Introduction
- Experiencing frequent or recurring paper jams?
- Paper jam locations
- Clear paper jams in the document feeder
- Clear paper jams in Tray 1 (13.02)
- Clear paper jams in Tray 2 (13.03)
- Clear paper jams in the output bin (13.10, 13.11, 13.12)
- Clear paper jams in the duplexer (duplex models only) (13.14, 13.15)
- Clear paper jams in the toner cartridge or fuser area (13.08, 13.09)
- Resolving print quality problems
- Introduction
- Troubleshoot print quality
- Update the printer firmware
- Print from a different software program
- Check the paper-type setting for the print job
- Check toner-cartridge status
- Print a cleaning page
- Visually inspect the toner cartridge or cartridges
- Check paper and the printing environment
- Try a different print driver
- Troubleshoot color quality
- Check the EconoMode settings
- Adjust print density
- Troubleshoot image defects
- Improve copy and scan image quality
- Improve fax image quality
- Solve wired network problems
- Introduction
- Poor physical connection
- The computer is using the incorrect IP address for the printer
- The computer is unable to communicate with the printer
- The printer is using incorrect link and duplex settings for the network
- New software programs might be causing compatibility problems
- The computer or workstation might be set up incorrectly
- The printer is disabled, or other network settings are incorrect
- Solve wireless network problems
- Introduction
- Wireless connectivity checklist
- The printer does not print after the wireless configuration completes
- The printer does not print, and the computer has a third-party firewall installed
- The wireless connection does not work after moving the wireless router or printer
- Cannot connect more computers to the wireless printer
- The wireless printer loses communication when connected to a VPN
- The network does not appear in the wireless networks list
- The wireless network is not functioning
- Perform a wireless network diagnostic test
- Reduce interference on a wireless network
- Solve fax problems
- Index
Replace the toner cartridges
Replace the toner cartridges if you receive a message on the printer, or if you have print quality problems.
Toner cartridge information
Review details about ordering replacement toner cartridges.
The printer indicates when the toner cartridge level is low. The actual toner cartridge life remaining can vary.
Consider having a replacement cartridge available to install when print quality is no longer acceptable.
To purchase cartridges or check cartridge compatibility for the printer, go to HP SureSupply at www.hp.com/go/
suresupply. Scroll to the bottom of the page and verify that the country/region is correct.
The printer uses four colors and has a dierent toner cartridge for each color: yellow (Y), magenta (M), cyan (C),
and black (K). The toner cartridges are inside the front door.
CAUTION: Cartridges are for distribution and use within their designated region only; they will not work
outside of their designated region.
Table 3-8 Supplies - For use in North America and Latin America only
Item Description Cartridge number Part number
HP 414A Black Original LaserJet
Toner Cartridge
Standard-capacity replacement
black toner cartridge
414A W2020A
HP 414A Cyan Original LaserJet
Toner Cartridge
Standard-capacity replacement
cyan toner cartridge
414A W2021A
HP 414A Yellow Original LaserJet
Toner Cartridge
Standard-capacity replacement
yellow toner cartridge
414A W2022A
HP 414A Magenta Original LaserJet
Toner Cartridge
Standard-capacity replacement
magenta toner cartridge
414A W2023A
HP 414X High Yield Black Original
LaserJet Toner Cartridge
High-capacity replacement black
toner cartridge
414X W2020X
HP 414X High Yield Cyan Original
LaserJet Toner Cartridge
High-capacity replacement cyan
toner cartridge
414X W2021X
HP 414X High Yield Yellow Original
LaserJet Toner Cartridge
High-capacity replacement yellow
toner cartridge
414X W2022X
HP 414X High Yield Magenta
Original LaserJet Toner Cartridge
High-capacity replacement
magenta toner cartridge
414X W2023X
Table 3-9 Supplies - For use in Europe, Middle East, Russia, CIS, and Africa only
Item Description Cartridge number Part number
HP 415A Black Original LaserJet
Toner Cartridge
Standard-capacity replacement
black toner cartridge
415A W2030A
HP 415A Cyan Original LaserJet
Toner Cartridge
Standard-capacity replacement
cyan toner cartridge
415A W2031A
HP 415A Yellow Original LaserJet
Toner Cartridge
Standard-capacity replacement
yellow toner cartridge
415A W2032A
Replace the toner cartridges 37