HP Color LaserJet Pro M479 User Guide
Table Of Contents
- Printer overview
- Paper trays
- Supplies, accessories, and parts
- Order supplies, accessories, and parts
- Dynamic security
- Configure the HP toner-cartridge-protection supply settings
- Introduction
- Enable or disable the Cartridge Policy feature
- Use the printer control panel to enable the Cartridge Policy feature
- Use the printer control panel to disable the Cartridge Policy feature
- Use the HP Embedded Web Server (EWS) to enable the Cartridge Policy feature
- Use the HP Embedded Web Server (EWS) to disable the Cartridge Policy feature
- Troubleshoot Cartridge Policy control panel error messages
- Enable or disable the Cartridge Protection feature
- Use the printer control panel to enable the Cartridge Protection feature
- Use the printer control panel to disable the Cartridge Protection feature
- Use the HP Embedded Web Server (EWS) to enable the Cartridge Protection feature
- Use the HP Embedded Web Server (EWS) to disable the Cartridge Protection feature
- Troubleshoot Cartridge Protection control panel error messages
- Replace the toner cartridges
- Copy
- Scan
- Scan by using HP Scan software (Windows)
- Scan by using HP Easy Scan Software (macOS)
- Set up Scan to Email
- Set up Scan to Network Folder
- Set up Scan to SharePoint
- Set up Scan to Computer (Windows)
- Scan to a USB flash drive
- Scan to email
- Scan to a network folder
- Scan to SharePoint
- Scan to a computer (Windows)
- Additional scan tasks
- Fax
- Connect and configure the printer for fax
- Connect the printer to a telephone line
- Configure the printer for fax
- Configure the fax time, date and header using the HP Fax Setup Wizard
- Configure the time, date, and header using the printer control panel
- Configure the time, date, and header using the HP Embedded Web Server and Printer Home Page (EWS)
- Configure for stand-alone fax
- Configure for an answering machine
- Install the HP Fax software in Windows (optional)
- Send a fax
- Create, edit, and delete phone book entries
- Reprint a received fax from the printer memory
- Additional fax tasks
- Connect and configure the printer for fax
- Manage the printer
- Solve problems
- Customer support
- Control panel help system
- Restore the factory-set defaults
- A “Cartridge is low” or “Cartridge is very low” message displays on the printer control panel
- Printer does not pick up paper or misfeeds
- Clear paper jams
- Introduction
- Experiencing frequent or recurring paper jams?
- Paper jam locations
- Clear paper jams in the document feeder
- Clear paper jams in Tray 1 (13.02)
- Clear paper jams in Tray 2 (13.03)
- Clear paper jams in the output bin (13.10, 13.11, 13.12)
- Clear paper jams in the duplexer (duplex models only) (13.14, 13.15)
- Clear paper jams in the toner cartridge or fuser area (13.08, 13.09)
- Resolving print quality problems
- Introduction
- Troubleshoot print quality
- Update the printer firmware
- Print from a different software program
- Check the paper-type setting for the print job
- Check toner-cartridge status
- Print a cleaning page
- Visually inspect the toner cartridge or cartridges
- Check paper and the printing environment
- Try a different print driver
- Troubleshoot color quality
- Check the EconoMode settings
- Adjust print density
- Troubleshoot image defects
- Improve copy and scan image quality
- Improve fax image quality
- Solve wired network problems
- Introduction
- Poor physical connection
- The computer is using the incorrect IP address for the printer
- The computer is unable to communicate with the printer
- The printer is using incorrect link and duplex settings for the network
- New software programs might be causing compatibility problems
- The computer or workstation might be set up incorrectly
- The printer is disabled, or other network settings are incorrect
- Solve wireless network problems
- Introduction
- Wireless connectivity checklist
- The printer does not print after the wireless configuration completes
- The printer does not print, and the computer has a third-party firewall installed
- The wireless connection does not work after moving the wireless router or printer
- Cannot connect more computers to the wireless printer
- The wireless printer loses communication when connected to a VPN
- The network does not appear in the wireless networks list
- The wireless network is not functioning
- Perform a wireless network diagnostic test
- Reduce interference on a wireless network
- Solve fax problems
- Index
Create and edit individual phone-book entries ..................................................................................................................... 83
Create and edit group phone-book entries............................................................................................................................ 83
Delete phone book entries ....................................................................................................................................................... 84
Reprint a received fax from the printer memory ........................................................................................................................... 84
Additional fax tasks............................................................................................................................................................................. 84
8 Manage the printer .................................................................................................................................................................................. 85
Use HP Web Services applications.................................................................................................................................................... 85
Change the printer connection type (Windows)............................................................................................................................. 86
Advanced conguration with HP Embedded Web Server and Printer Home Page (EWS)....................................................... 86
Method one: Open the HP Embedded Web Server (EWS) from the software .................................................................. 86
Method two: Open the HP Embedded Web Server (EWS) from a web browser............................................................... 86
Congure IP network settings........................................................................................................................................................... 89
Introduction................................................................................................................................................................................. 89
Printer sharing disclaimer......................................................................................................................................................... 89
View or change network settings ............................................................................................................................................ 89
Rename the printer on a network ........................................................................................................................................... 89
Manually congure IPv4 TCP/IP parameters from the control panel................................................................................. 90
Link speed and duplex settings ............................................................................................................................................... 90
Printer security features .................................................................................................................................................................... 91
Introduction................................................................................................................................................................................. 91
Assign or change the system password using the Embedded Web Server...................................................................... 91
Energy-conservation settings........................................................................................................................................................... 92
Introduction................................................................................................................................................................................. 92
Print with EconoMode................................................................................................................................................................ 92
Set the Sleep Mode setting....................................................................................................................................................... 92
Set the Shutdown Mode setting .............................................................................................................................................. 92
Set the Disable Shutdown setting ........................................................................................................................................... 93
HP Web Jetadmin ................................................................................................................................................................................ 93
Update the rmware........................................................................................................................................................................... 93
Method one: Update the rmware using the control panel................................................................................................. 94
Method two: Update the rmware using the HP Printer Update utility............................................................................. 94
9 Solve problems......................................................................................................................................................................................... 95
Customer support ............................................................................................................................................................................... 95
Control panel help system................................................................................................................................................................. 96
Restore the factory-set defaults ...................................................................................................................................................... 96
A “Cartridge is low” or “Cartridge is very low” message displays on the printer control panel .............................................. 96
Change the “Very Low” settings............................................................................................................................................... 97
Change the "Very Low" settings from the control panel............................................................................................. 97
For printers with fax capability........................................................................................................................................ 98
Order supplies............................................................................................................................................................................. 98
Printer does not pick up paper or misfeeds.................................................................................................................................... 98
Introduction................................................................................................................................................................................. 98
The printer picks up multiple sheets of paper....................................................................................................................... 98
The printer does not pick up paper .......................................................................................................................................100
The document feeder jams, skews, or picks up multiple sheets of paper......................................................................102
Clear paper jams................................................................................................................................................................................103
Introduction...............................................................................................................................................................................103
Experiencing frequent or recurring paper jams?.................................................................................................................103
Paper jam locations .................................................................................................................................................................104
Clear paper jams in the document feeder............................................................................................................................104
Clear paper jams in Tray 1 (13.02) ........................................................................................................................................107
Clear paper jams in Tray 2 (13.03) ........................................................................................................................................109
Clear paper jams in the output bin (13.10, 13.11, 13.12) .................................................................................................110
Clear paper jams in the duplexer (duplex models only) (13.14, 13.15) ..........................................................................111
Clear paper jams in the toner cartridge or fuser area (13.08, 13.09)..............................................................................112
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